6/10 Okay
Melo A.
22 Dec 2024
Liked: Cleanliness
Looked good online but….
Everything looked good when I was reading about the cabin online. They communicate thru email and text. They give you an address where to go to check in at 3 pm. When we get there at 3 pm . No one is there so after several minutes of waiting I call the number and they tell me check in is virtual thru email. They should have made that more clear instead of us going to the check in address and wasting time.When we get to the cabin everything looked good but after a couple of hours we start noticing things wrong with the cabin. First one of the windows is missing blinds so we had to get creative and find a way to cover the window especially at night because we didn’t want to feel like anyone could be peeping thru the first floor window at us especially when it’s really dark outside. Second we noticed the heater was not heating that night so it was pretty cold that first night. 3rd we wanted to try the jacuzzi but when we looked at the water it was pretty dirty and there was a dead squirrel at the bottom of the tub. So no jacuzzi that night. I called the management early the next morning so they said they would send someone for the heater and jacuzzi. When we were about to leave that morning to go to snow summit the heater guy came so we had to wait a few minutes for him to replace the thermostat so that delayed our morning plans. The only other issue we had was on our last day to check out was 11:00 am. If you forgot anything after that you have to wait for the cleaners.
Melo A.
Stayed 2 nights in Dec 2024