2/10 Terrible
Zach L.
4 Jan 2025
Disliked: Cleanliness
AVOID BROKEN HEATER
Here’s a draft for your review:---Terrible Experience – Avoid This PlaceI had a truly awful experience at this property in Big Bear. The listing was completely misleading, and everything about the stay was a disaster.To start, the heater broke on one of the coldest nights. They sent a repairman who didn’t speak any English, and while it worked temporarily, it broke again within a few hours. My friend and I woke up freezing in 20-degree weather in the middle of the night.On top of that, the place was poorly managed. There were no towels when we arrived, and it took five hours for them to bring some. We couldn’t even take a shower until 9 p.m. A bathroom that smelled like a gas station bathroom and was disgusting to look at. The TV in the room couldn’t reach the outlet, and we had to go out and buy an extension cord just to use it. There were no extra blankets or pillows provided, which added to the discomfort.The noise was unbearable as well. Neighbors on both sides were incredibly loud and woke us up at 7 a.m.Overall, this was a nightmare of a stay. I wouldn’t recommend this place to anyone. Spend your money elsewhere!
Zach L.
Stayed 1 night in Jan 2025