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URH Palacio de Oriol Hotel

4.0 star property
Hotel in Santurtzi with 24-hour front desk and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for URH Palacio de Oriol Hotel

Terrace/patio
Front of property - evening/night
Front of property
Junior Suite, Ocean View
Lobby sitting area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Room service
The price is AU$133
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
Avenida Cristobal Murrieta, 27, Santurtzi, Bilboaldea, 48980
  • Vizcaya Bridge
    10 min walk
  • Playa de las Arenas
    16 min walk
  • Abra Getxo Marina
    18 min drive
  • Bilbao (BIO)
    23 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Junior Suite, Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 2 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Air conditioning
TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Satellite channels
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room, Terrace

Minibar, in-room safe, desk, blackout curtains

Premium Room, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property

Puente Colgante Boutique Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (460)
The price is AU$157
for 1 room
includes taxes & fees
8 Jan - 9 Jan
Puente Colgante Boutique Hotel

About the area

Santurtzi

URH Palacio de Oriol Hotel puts you in the heart of Santurtzi, within steps of Estuary of Bilbao and Paseo de Perros Portugalete. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, El Palacio, serves Spanish cuisine and is open for lunch and dinner. El Palacio is the hotel's own bar, serving drinks along with light fare. Business amenities include meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 20-minute drive of this 4-property class Santurtzi hotel include San Mames Stadium and Guggenheim Museum Bilbao.

What's nearby

  • Vizcaya Bridge - 10 min walk
  • Playa de las Arenas - 16 min walk
  • Bilbao Exhibition Centre - 9 min drive
  • Port of Bilbao - 12 min drive
  • San Mames Stadium - 16 min drive

Getting around

  • Santurtzi Penota Station - 5 min walk
  • Penota Station - 6 min walk
  • Bilbao (BIO) - 23 min drive

Restaurants

  • ‪Restaurante Nauticos - ‬6 min walk
  • ‪Bar Lolo - ‬6 min walk
  • ‪La Galería - ‬9 min walk
  • ‪Café Antxeta - ‬8 min walk
  • ‪Garbatella - ‬9 min walk

About this property

URH Palacio de Oriol Hotel

Hotel in Santurtzi with 24-hour front desk and restaurant
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A library, a terrace, and a vending machine are also featured at the business-friendly URH Palacio de Oriol Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Santurtzi hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 8 levels
  • Conference rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
URH Palacio de Oriol Hotel offers 88 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include a bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Palacio
  • El Palacio

Things to do

  • Library
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Self-parking fee: EUR 15.00 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. 

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

URH Palacio Oriol Hotel Santurtzi
URH Palacio Oriol Hotel
URH Palacio Oriol Santurtzi
URH Palacio Oriol
Nh Hotels Santurtzi
Nh Hotel Santurtzi
Urh Palacio De Oriol
URH Palacio de Oriol Hotel Hotel
URH Palacio de Oriol Hotel Santurtzi
URH Palacio de Oriol Hotel Hotel Santurtzi

Frequently asked questions

What is the cancellation policy at URH Palacio de Oriol Hotel?

URH Palacio de Oriol Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at URH Palacio de Oriol Hotel?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at URH Palacio de Oriol Hotel on 12 Jan 2025 start from AU$133.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at URH Palacio de Oriol Hotel?

Yep, URH Palacio de Oriol Hotel has a self car park for EUR 15.00 per night. Onsite parking is limited.

Are there any beaches close to URH Palacio de Oriol Hotel?

Yep, URH Palacio de Oriol Hotel is a short 16-minute walk from Playa de las Arenas.

Does URH Palacio de Oriol Hotel serve breakfast?

Yeah, buffet brekkie is on offer on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at URH Palacio de Oriol Hotel?

No, URH Palacio de Oriol Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at URH Palacio de Oriol Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Spanish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at URH Palacio de Oriol Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at URH Palacio de Oriol Hotel?

Furry friends are welcome at URH Palacio de Oriol Hotel, with food and water bowls on offer.

URH Palacio de Oriol Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 155 out of 422 reviews" "
Rating 8 - Good. 159 out of 422 reviews" "
Rating 6 - Okay. 55 out of 422 reviews" "
Rating 4 - Poor. 34 out of 422 reviews" "
Rating 2 - Terrible. 19 out of 422 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived to the hotel after a 10 hours drive from Algeciras because I was driving back to the UK. As mentioned in the description the parking is not always guaranteed, but you can park is the hospital car park across the road whixh is fine. However l had lots fo luggage to unload and asked if someone could help or at least take my car to the carpark unload it then leave. The female receptionist was very rude inconsiderate and unhelpful and said this is a 4* hotel not 5 so no one is available to help. i had to push the trolley is a very steep path and it got stuck and couldn’t move it luckily one of the guests saw me struggling and helped. The place is smells of mould and has mould everywhere. I don’t have asthma and I was struggling as I was coughing the whole night. The room was also dirty. I’m only giving this place a 1 star because of the gentleman next day who allowed me to take my car inside the carpark to load it as its way easier because I just had to take the lif and push the trolly for two seconds instead of a 10 min journey!!!! Will DEFINITELY NOT BE RECOMMENDING THIS PLACE TO ANYONE!! Horrible service.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Dated and tired. Staff not that interested. Gave up waiting for any member of staff at all to turn up at breakfast. Needs substantial investment to bring it into line.
Stayed 1 night in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel at a fair price for great service
Stayed before. That’s why we chose again this same hotel. Hotel staff are so welcoming and helpful. Evening meal and breakfast was very good and the voice was excellent. Will be booking with this same hotel on our next trip in October.
Stayed 1 night in Jun 2024

10/10 Excellent

charles

Stayed 1 night in May 2024

10/10 Excellent

Adriana De

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Apr 2024

2/10 Terrible

david

Stayed 1 night in Feb 2024

6/10 Okay

Dmitrijs

Liked: Cleanliness, staff & service
Outdated property. Impossible to sleep as windows were not sound proof and facing train station (noise). Walls not sound proof.
Stayed 1 night in Feb 2024

10/10 Excellent

Brian

Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
I cannot recommend
Most of the rooms are not in the beautiful, historic building you see on the photos, but rather on a huge underground extension they built underneath. Because of the sloped terrain, rooms face the back of the building and don't seem apparent when looking at the original palace building. These rooms are below-grade and face busy train tracks, and they are quite close to them. The noise and, often, the vibration of trains passing by made our stay very unpleasant, it really was hard to get a good sleep. Rooms also feel tired and outdated, but they are otherwise spacious and comfortable. The grounds and surroundings are nice. Very limited parking within the hotel, but we found plenty of space in the hospital's parking lot across the street. I do not recommend the restaurant at the back of this hotel, despite the views and outdoor patio.
Stayed 1 night in Oct 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A GOOD 4* hotel
Stayed 1 night in Oct 2023

6/10 Okay

Kenneth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Unique beautiful building, short walk to metro to Bilbao, safe parking, staff spoke excellent English, spacious room. Didn’t like restaurant which served the worst meal we’ve had over 10 day vacation. Food was flavorless, meat was terribly dry. Google maps did not find correct location so we hired an Uber to let us follow to the hotel. Streets are difficult if you don’t know the area.
Stayed 2 nights in Sep 2023

6/10 Okay

mehmet Engin

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

ROBERTA, SAUGUS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for your money.
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Not a 4 star hotel, very expensive for what offers
Not a 4 star hotel AT ALL! In the room you find not even half liter water bottle, no toothbrush, just some SMALL shower gel and shampoo "bottle". VERY, VERY noizy due to trains passing just couple of meters to hotel. Only one reception stuff understood me that I could not sleep and changed the room. The other ones were arogant, anyway NOT 4 STAR HOTEL EMPLOYEE! When client claims the noise from trains, WE MAKE EVERYTHING POSSIBLE TO MAKE HIM HAPPY, NOT TELL HIM IMMEDIATELY "NOT POSSIBLE"
Stayed 1 night in Aug 2023

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
That`s the difference.
we enjoyed our four night stay and would book again. the hotel is well documented on various review/hotel sites and generally, we agree with the comments so no repitition required. two things; 1/ stretch your budget and go for the best room configuration possible, 2/ whatever you decide, you will be in the best possible hands- the team of staff here are worthy of 10/10 throughout....from top to bottom, side to side, an impeccable approach to customer service. That`s the difference.
Stayed 4 nights in Jun 2023

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel near ferry port and Bilbao centre
Stayed 7 nights in Jun 2023

10/10 Excellent

anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Toby

Stayed 1 night in May 2023

8/10 Good

Elaine

Stayed 1 night in May 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Does the job
The hotel was fine. It did the job. It's in a good location being so close to the train station - getting into Bilbao is very easy. Some nice places to eat just down the road. Rooms were fine, pretty standard affair, although cleaned to a high standard. Biggest disappointment was the service. Staff at check in and check out were cold and unwelcoming, bordering on rude. Very much not in keeping with how friendly I found Spanish people to be in general. The hotel bar is also a waste of time and not worth visiting. There was no outside seating at all despite clearly having space for it, and it normally being there (according to staff) presumably because it wasn't summer. At the end of the day it does the job.
Stayed 4 nights in Mar 2023

10/10 Excellent

Stephen, Boynton Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This unique propery was once a grand home overlooking the water in Santurtzi. Fabulous, spacious rooms, a bar with plentiful seating, and a restaurant with delicious food! Confortable beds, on-site underground oarking, and an atmosphere of early 29th century splendor. Loved everything!
Stayed 1 night in Mar 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean, but facing the train station, not much sleep !
Stayed 1 night in Oct 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay at ferry port
Excellent hotel lovely location and great service. Car parking a bit tight but very secure Have stayed here before and will do again
Stayed 1 night in Sep 2022