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The Sanchaya

5.0 star property
Resort with private beach and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Sanchaya

2 restaurants, breakfast, lunch, dinner served; international cuisine
Junior Suite | Exterior
Private beach, white sand, free beach cabanas, sun-loungers
Front of property
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Gym
    Gym

Explore the area

Map
Jalan Gurindam Duabelas, Plot 5, Lagoi Bay, Bintan, Bintan Island, 29155
  • Lagoi Bay Lake
    4 min drive
  • Plaza Lagoi
    5 min drive
  • Lagoi Bay Beach
    7 min drive
  • Singapore (SIN-Changi)

Room options

View all photos for Villa, 4 Bedrooms

Villa, 4 Bedrooms

Villa, 4 Bedrooms

Highlights

Garden
Balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Full-sized fridge/freezer
  • 1426 sq m
  • Sleeps 10
  • 4 King Beds

View all photos for Junior Suite (Verandah)

Junior Suite (Verandah)

Junior Suite (Verandah)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 76 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Sanchaya)

Suite (Sanchaya)

Suite (Sanchaya)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 118 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa (Lawan Thai)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Villa (Lawan Thai)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 68 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Villa (Leelawadee with private pool)

Family Villa (Leelawadee with private pool)

Family Villa (Leelawadee with private pool)

Highlights

Balcony
Private pool
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • 500 sq m
  • Lagoon view
  • Sleeps 6
  • 3 King Beds

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms | View from room

Villa, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Dining table
LCD TV
  • 178 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 King Beds

Similar properties

Exterior
Banyan Tree Bintan
On private beach
Pool
Spa
Free WiFi
4.4 out of 5, Excellent, (440)
The price is AU$832
for 1 night
includes taxes & fees
30 Nov - 1 Dec
Banyan Tree Bintan

About the area

Bintan

A luxury stay in Bintan awaits you at The Sanchaya. You'll be 2.7 km (1.7 mi) from Lagoi Bay Lake and 4 km (2.5 mi) from Lagoi Bay Beach. Highlights at this beachfront resort include 2 restaurants, a full-service spa and a private beach. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and reflexology. The restaurant, The Dining Room, serves international cuisine and is open for breakfast, lunch and dinner. The Bar is the resort's own bar. Enjoy the outdoor swimming pool, 24-hour gym and pool loungers as well as access to free bike hire. Business amenities include a meeting room and conference space. Plus you'll find free Wi-Fi in public areas and laundry facilities. Each morning free cooked-to-order breakfast is offered between 6:30 AM and 10:00 AM. There's also free valet parking, along with the convenience of a free ferry terminal shuttle. .With a stay at this 5-property class Bintan resort, you'll be 9.6 km (6 mi) from Ria Bintan Golf Club and 32.6 km (20.3 mi) from Gunung Bintan.
View more Resorts in BintanOpens in a new window

What's nearby

  • Lagoi Bay Lake - 4 min drive
  • Plaza Lagoi - 5 min drive
  • Lagoi Bay Beach - 7 min drive
  • Ria Bintan Golf Club - 19 min drive
  • Bintan Lagoon Resort Golf Club - 21 min drive

Restaurants

  • Hook On Fusion Grill Bar & Seafood
  • Pujasera Lagoi
  • Warung Yeah
  • ‪Kelong Mangrove Restaurant - ‬31 min drive
  • ‪The Dining Room - ‬7 min drive

About this property

The Sanchaya

Resort with private beach and full-service spa
Step outside to unwind on the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Sanchaya such as an outdoor pool and complimentary bicycles.

Free breakfast is served daily. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This Colonial resort also offers a 24-hour fitness centre, a garden and a terrace. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Bintan resort.

  • 30 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Built in 2015
  • Cooked-to-order breakfast (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
The Sanchaya offers 30 accommodations with iPads and minibars. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including reflexology.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), Dutch, English, French, Indonesian, Italian, Romanian, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ferry terminal shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Decanter Wine Cellar
  • Tasanee Grill
  • The Bar
  • The Dining Room

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Banquet hall
  • Built in 2015
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • IPad
  • Netflix

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 1 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
This property offers shuttle service to and from Bintan Ferry Terminal only. Contact the property at least 3 days in advance of arrival to make arrangements.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Sanchaya

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 1633500.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 1633500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and over, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 1 days prior to check-in.

We should mention

  • Pool access available from 8:00 AM to 9:00 AM
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sanchaya Hotel Lagoi
Sanchaya Lagoi
The Sanchaya Bintan Island/Lagoi
Sanchaya Hotel Bintan
Sanchaya Hotel
Sanchaya Bintan
Sanchaya
Sanchaya Resort Bintan
Sanchaya Resort
The Sanchaya Resort
The Sanchaya Bintan
The Sanchaya Resort Bintan

Frequently asked questions

What is the cancellation policy at The Sanchaya?

The Sanchaya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Sanchaya?

As of 16 Nov 2024, prices found for a 1-night stay for 2 adults at The Sanchaya on 15 Dec 2024 start from AU$744.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Sanchaya?

Yep, The Sanchaya has a free self car park and free valet parking.

Are there any beaches close to The Sanchaya?

The closest beach to The Sanchaya is Desaru Beach (40.2 km).

Is there a spa on site at The Sanchaya?

Yep, there is an onsite spa at The Sanchaya. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does The Sanchaya have a pool?

The Sanchaya has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 9:00 AM.

What luxury perks are available at The Sanchaya?

The Sanchaya features a private beach, a full-service spa and an outdoor pool. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes The Sanchaya a romantic place to stay?

Couples spa treatments and beachfront dining, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Sanchaya.

Is The Sanchaya family-friendly?

You bet! With amenities such as children's meals and supervised childcare, as well as free infant beds in the guestrooms, it's no surprise that The Sanchaya is a hit with families.

Are there hot tubs in the rooms at The Sanchaya?

No, but there are deep-soaking baths in the guestrooms.

Does The Sanchaya serve breakfast?

Yeah, free cooked-to-order brekkie is available daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at The Sanchaya?

No, The Sanchaya does not offer an airport shuttle service.

Is there a bar or restaurant at The Sanchaya?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Sanchaya?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Sanchaya?

No, pets and service animals are not allowed.

Is there a golf course on site at The Sanchaya?

There is a golf course next to The Sanchaya.

The Sanchaya Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 94 out of 109 reviews" "
Rating 8 - Good. 12 out of 109 reviews" "
Rating 6 - Okay. 3 out of 109 reviews" "
Rating 4 - Poor. 0 out of 109 reviews" "
Rating 2 - Terrible. 0 out of 109 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A exclusive holiday resort. Despite running on full capacity, the resort didn’t feel overcrowded. There is lots of activities and space for everyone. Excellent private beach.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Sanchaya. The staff were all really super friendly and helpful. The staff would go out of the way to help. Thank you to the Sanchaya. One thing to be mindful of is that there are very limited dining options in walking distance of the Sanchaya so we ate most meals at the hotel which are excellent but you do need to allow for it in your budget. If you are impatient do not eat at the Sanchaya as the food takes a really long time to come after ordering. This did not bother us as we were on island time.
Stayed 6 nights in Jul 2024

10/10 Excellent

Sharad

Great resort.
Stayed 2 nights in Jun 2024

10/10 Excellent

SEIGI

Stayed 1 night in Apr 2024

8/10 Good

Hector

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you are looking for a quiet and exclusive hotel, this is the place. It will be very relaxing as you will only see a few guests all the time. There’s a lot of staff constant looking after you and asking if you need anything- if you need them, they will not be overwhelming.
Stayed 3 nights in Apr 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service we have ever experienced!
From the moment we were met at the Sanchaya lounge at the ferry terminal and all through our stay, the service was like no other I have ever experienced. Every staff member went over and beyond to make sure all was good for you and always with a beautiful smile. A very special thank you to Nawa (front desk manager) who was so helpful and always greeted us with a warm smile and helped with organising trips, printing off documents and making bookings. Also to some of the other staff, Hadi (who drove us around to see places of interest on the island and even bought out cash to make sure we were not left short and we needed this on our visit to a lovely coffee farm!), Maria who gave me a perfume the day we left as I mentioned I liked it previously!, and Greg the manager who came out daily to make sure all was ok. The hotel is classy and boutique style with a fabulous 50 metre swimming pool facing the beach and the food was divine prepared by the lovely Budi who came out many times to again check all was ok! The beach nice although the tide went out a fair way and it wasn’t so easy to swim in but lovely all the same So much more we could say but in summary if you are looking for a great hotel with amazing service on a beach and need to chill, this is your place ❤️
Stayed 6 nights in Mar 2024

10/10 Excellent

Fu

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Carly

Stayed 5 nights in Feb 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sanchaya is a beautiful hotel. Standards of service are very high and all the staff are lovely. Highly recommended.

10/10 Excellent

Shih Chun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay for husband’s birthday.
Stayed 1 night in Aug 2023

10/10 Excellent

Heoun Joo

Stayed 2 nights in Mar 2023

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maybe the friendliest staff I've ever encountered at a resort. Everyone was happy to chat with us.
Stayed 2 nights in Mar 2023

10/10 Excellent

Bharath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Peta Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to detail! This hotel and ALL the staff were incredible. Our experience was personal, relaxed and every need catered for before we knew we needed it. Simple and incredible well cooked Indonesian, Thai and European food, beautiful furnishings, and the lovely quiet location made this a hotel to remember. COVID obviously took a toll on the surroundings and they’re working to restore everything having only opened 6 months ago, but that brought so much more positive impression. Thank you for an wonderful 2 nights, next time 3 nights would be ideal.
Stayed 2 nights in Oct 2022

10/10 Excellent

Koon Meng

Liked: Staff & service, amenities, property conditions & facilities
The staff are friendly.😀
Stayed 3 nights in Oct 2022

10/10 Excellent

Sarah, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a wonderful setting. The staff absolutely make the place though, nothing is too much trouble and they are very welcoming and friendly.
Stayed 2 nights in Sep 2022

10/10 Excellent

ENG SZE, JONATHAN, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was absolutely beautiful and the service was exceptional. The staff were really attentive to our needs and went the extra mile to make our stay a really enjoyable one. Will definitely go back again!
Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is the highlight of this hotel. Very attention to detail: From providing towels/water at the pool as soon as they see you, cleaning the room frequently when you are out, to meeting your special requests. I will definitely return to this hotel if i come back to bintan
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

10/10 Excellent

Maria

Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Sanchaya is a beautiful property with impeccable service. Even with two young children they made our stay so very enjoyable. From the vip lounge at the ferry terminal to the very kind staff we loved our stay at the Sanchaya!
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway
Very comfortable, staff is all very courteous & helpful. Only issue I faced was the lack of shower pressure and hot water.
Stayed 2 nights in Nov 2019

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second year in a row visiting and there is definitely some wear and tear in the rooms compared to last year
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019