Ratings based on 372 Verified Reviews

Real reviews from guests who’ve stayed
3.5 out of 5
72% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.3 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
3 out of 5
by A verified traveller

Posted 11 Sep. 2024 on Expedia
Comment from Hotel Management
11 Sep. 2024 by Brittany Roberts , Hotel Management
Thank you for your response.
5 out of 5
by A verified traveller

Posted 9 Sep. 2024 on Hotels
Comment from Hotel Management
9 Sep. 2024 by Brittany Roberts , Hotel Management
Thank you for your response
5 out of 5
by A verified traveller

Posted 9 Sep. 2024 on Expedia
Everything
Comment from Hotel Management
9 Sep. 2024 by Brittany Roberts , Hotel Management
Thank you for your response.
2 out of 5
by A verified traveller

Posted 9 Sep. 2024 on Expedia
Hair was present in the bathroom sink, the door failed to lock properly, and stains were visible on the mattress.
Comment from Hotel Management
9 Sep. 2024 by Brittany Roberts , Hotel Management
Thank you for your response
5 out of 5
by A verified traveller

Posted 8 Sep. 2024 on Expedia
Comment from Hotel Management
9 Sep. 2024 by Brittany Roberts , Hotel Management
Thank you for your response
1 out of 5
by A verified traveller

Posted 5 Sep. 2024 on Hotels
They are a little cheaper than neighbor hotel, but…. Would never stay again!!! The rooms STINK!!! Old carpet that needs to be removed stinking. The AC system looks so old and didn’t work in first room, we had to be moved to second room. Needs a major update on flooring, AC & furniture!!! Would rather stay next door pay few more dollars in much cleaner, newer hotel. Staff was friendly.
Comment from Hotel Management
9 Sep. 2024 by Brittany Roberts , Hotel Management
Thank you for your response
1 out of 5
by A verified traveller

Horror Hotel

Posted 4 Sep. 2024 on Hotels
Upon arrival we noticed a couple of shady people hanging around in the parking lot. Didn’t feel safe at all. Next upon entering into the room there was mildew odor. We were given an handicap room that we didn’t request. We asked for two additional wash clothes at which the attendant asked us to return to her the next morning, which I found very odd. The towels would be with the other dirty towels the next morning, but she insisted that we bring them to her. The only thing this hotel has going for them is that they are near the highway.
Comment from Hotel Management
4 Sep. 2024 by Brittany Roberts , Hotel Management
I want to apologize on behalf on Comfort Inn & Suites for the issues you had. Upon looking into your reservation I see the reservation was made for NQQ which is 2 queen beds, and it was made directly through expedia. Regarding the wash cloth situation it has been addressed, and for the shady guest in the parking lot we apologize it made you feel unsafe. We hope in the future you five us another opportunity to make your stay the best.
4 out of 5
by A verified traveller

Posted 14 Aug. 2024 on Hotels
Comment from Hotel Management
15 Aug. 2024 by Brittany Roberts , Hotel Management
Thank You for your response.
4 out of 5
by A verified traveller

Posted 24 Jul. 2024 on Hotels
Room was comfortable and clean. Staff was friendly and helpful. Breakfast was hot and good.
Comment from Hotel Management
29 Jul. 2024 by Brittany Roberts , Hotel Management
Thank you for your response.
3 out of 5
by A verified traveller

Posted 21 Jul. 2024 on Expedia
Comment from Hotel Management
5 Aug. 2024 by Brittany Roberts , Hotel Management
Thank you for your response.