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Sonesta Select Birmingham

3.0 star property
Suburban hotel with 24-hour fitness centre and 24-hour front desk
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sonesta Select Birmingham

Terrace/patio
Lobby
Reception
Desk, blackout curtains, iron/ironing board, free WiFi
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • Pet-friendly
  • Laundry
  • Gym
The current price is AU$125
includes taxes & fees
3 Feb - 4 Feb

Explore the area

Map
4300 Colonnade Pkwy, Birmingham, AL, 35243
  • Grandview Medical Center
    ‪4 min drive‬
  • Church of the Highlands Grandview
    ‪4 min drive‬
  • The Summit
    ‪4 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible (Mobility/Hearing Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, Accessible (Mobility/Hearing Tub)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

27-inch TV with satellite channels, Netflix, streaming services

Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Multiple View

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed with Sofa bed, Multiple View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Mobility Roll in Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Accessible (Mobility Roll in Shower)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible (Mobility Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, Accessible (Mobility Tub)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility Roll in Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, Accessible (Mobility Roll in Shower)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Mobility/Hearing Roll in Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Accessible (Mobility/Hearing Roll in Shower)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility/Hearing Tub One Bedroom)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Mobility/Hearing Tub One Bedroom)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Room

Sleep Inn & Suites Birmingham - Hoover

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.0 out of 5, Very good, (1005)
The price is AU$190
for 1 room
includes taxes & fees
16 Feb - 17 Feb
Sleep Inn & Suites Birmingham - Hoover

About the area

Birmingham

At Sonesta Select Birmingham you'll be 2.1 km (1.3 mi) from Cahaba River and 2.4 km (1.5 mi) from Grandview Medical Center. Highlights at this hotel include a restaurant, free self-parking and a 24-hour gym. .The restaurant, The Commons, serves American cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 884 square feet (80 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. To-go breakfast is available daily between 7:00 AM and 9:00 AM. There's also free RV/bus/truck parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this 3-property class Birmingham hotel include The Summit and Birmingham Zoo.

What's nearby

  • Grandview Medical Center - 4 min drive
  • The Summit - 4 min drive
  • Birmingham Zoo - 7 min drive
  • Samford University - 8 min drive
  • University of Alabama at Birmingham - 11 min drive

Getting around

  • Birmingham Station - 16 min drive
  • Birmingham International Airport (BHM) - 17 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬5 min drive
  • ‪P.F. Chang's China Bistro - ‬4 min drive
  • ‪Shake Shack - ‬4 min drive
  • ‪Pappadeaux Seafood Kitchen - ‬3 min drive
  • ‪Taco Mama - Summit - ‬5 min drive

About this property

Sonesta Select Birmingham

Suburban hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 884 square feet (80 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Sonesta Select Birmingham. Self parking is free.

This 3-star Birmingham hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 4 levels
  • 884 sq ft of conference space
  • 80 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sonesta Select Birmingham offers 122 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium satellite channels and Netflix. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 9:00 AM for a fee: USD 5.75 to 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Commons

Things to do

  • 24-hour gym
  • Playground

Family friendly

  • Children's games
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 884 square feet of conference space
  • Business centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Sign language-capable staff
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 27-inch TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from 28 January 2025 to 15 February 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Dining venue
  • Lift
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Fitness facility
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5.75 to 15.95 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited.
    The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Colonnade
Colonnade Birmingham
Courtyard Birmingham
Courtyard Birmingham Colonnade
Courtyard Colonnade
Courtyard Colonnade Birmingham
Courtyard Colonnade Hotel
Courtyard Colonnade Hotel Birmingham
Courtyard By Marriott Birmingham Colonnade Hotel Birmingham
Courtyard Marriott Birmingham Colonnade/Grandview Hotel
Courtyard Marriott Birmingham Colonnade/Grandview
Courtyard Marriott Colonnade/Grandview
Sonesta Select Birmingham Hotel
Sonesta Select Birmingham Birmingham
Sonesta Select Birmingham Hotel Birmingham
Courtyard by Marriott Birmingham Colonnade/Grandview

Frequently asked questions

What is the cancellation policy at Sonesta Select Birmingham?

Sonesta Select Birmingham offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta Select Birmingham?

As of 2 Feb 2025, prices found for a 1-night stay for 2 adults at Sonesta Select Birmingham on 3 Feb 2025 start from AU$125.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta Select Birmingham?

Yep, Sonesta Select Birmingham has a free self car park and free RV/bus/truck parking.

Does Sonesta Select Birmingham serve breakfast?

Sure does, to-go breakfast is offered daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Sonesta Select Birmingham?

No, Sonesta Select Birmingham does not offer an airport shuttle service.

Is there a bar or restaurant at Sonesta Select Birmingham?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone? The property will be renovating its dining venue from January 28 2025 until February 15 2025 (completion date subject to change).

What time are check-in & check-out at Sonesta Select Birmingham?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Sonesta Select Birmingham Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 420 out of 1005 reviews" "
Rating 8 - Good. 198 out of 1005 reviews" "
Rating 6 - Okay. 145 out of 1005 reviews" "
Rating 4 - Poor. 109 out of 1005 reviews" "
Rating 2 - Terrible. 133 out of 1005 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Emma

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I’ve stayed at this hotel several times prior to this particular stay and haven’t had any issues. However, this stay made me never want to book a room here again. First, the room was filled with fruit flies. Second, the carpet was so dirty it would turn the soles of your feet black if you walked barefoot. Lastly, there were mystery stains all over the walls and furniture. Also, the bed didn’t have a headboard but instead had 2 foam pieces.
Stayed 4 nights in Oct 2024

8/10 Good

Beverly

Disliked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Amanda

Liked: Amenities
Just not the best for me. Need little work.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with family
Under MAJOR renovation
Stayed 1 night in Nov 2024

8/10 Good

Kristy

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Jason

Stayed 1 night in Oct 2024

4/10 Poor

Lott

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property is tucked away in the woodsy area. Outside of the building look beautiful but inside got a weird smell to it as we enter into the front door. We booked it a room on the third floor, so the elevator is sort of dirty in the hallway was very unclaimed you can see stuff falling down from the ceiling. Our room at first glance seems okay but then we didn't notice a few hair on top of the bed sheet, pull back the cover to check the mattress and there was a sign of bed bugs let those black spot all over the mattress, and they were also some urine stain on both mattress in our room. The bathroom was nice and there's a small fridge in there which was kind of cool. We didn't end up staying after 20 minutes being in there. The front desk trying to offer us another room but we were too tired to deal with it and we didn't want to experience the same thing. I was too grossed out by the last room didn't want to have the same experience so we went somewhere else.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Bang for the buck ok but hotel is in remodeling and parking lot has limited parking due to placement of shipping containers
Stayed 4 nights in Oct 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Angelo

Stayed 6 nights in Oct 2024

2/10 Terrible

Holly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
GROSS
The pool was closed, our carpet was sticky and filthy. Someone entered our room while we were out. There were dirty men’s footprints all over the bathroom that weren’t there before we left for the evening. We left at 1am due to the overall nastiness and rude staff.
Stayed 1 night in Oct 2024

2/10 Terrible

christopher

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
what was worse? the service or the room
dirty room and bad odor. no hot water. i had to call back for a folio as the system was down when i checked out; the employee who assisted me on the phone not only barked at me but also was not much help. i typically don't write bad reviews as mostly there is only a small thing that might be troublesome. DON'T stay at this hotel
Stayed 1 night in Oct 2024

10/10 Excellent

melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at you day
Stayed 4 nights in Oct 2024

4/10 Poor

KEITH

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No Restaurant, No Bar…don’t trust the description.
We just stayed at this hotel the past weekend. I booked it specifically for the restaurant and breakfast option to help with our schedule. False advertising! No bar, no restaurant, dry cereal as the “breakfast”, the pool was closed, no maid service. Ug! It was a busy weekend in Birmingham so we paid like $140 per night. It was complete robbery.
Stayed 2 nights in Oct 2024

6/10 Okay

George

Liked: Staff & service
Disliked: Amenities
It is a bit tired but, there is a major remodel going on now. The room itself was very clean and good.
Stayed 3 nights in Oct 2024

2/10 Terrible

Christopher

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to begin? Upon arriving for check in, the front desk was in disarray and dirty. The lobby was not clean (carpets, mirrors, glass, etc.). The employee was not very helpful or efficient with the number of people he was dealing with. The elevator was dirty and missing the elevator certificate. Then upon getting onto my floor, the carpet was not vacuumed with some white specs of something all down the hallway. My room was about the same, although not as bad. The wall mounted thermostat did not work, but the unit in the window did. The shower curtain was ripped. Some of the outlets in the room DID NOT work so my phone did not charge overnight. The setup of this hotel is very weird. The back of the hotel is what is facing the main road that you access it from, so you will miss it BECAUSE there is no sign pointing you to the parking lot. Nothing. Absolutely a poor layout. The pool was closed. The food in the morning is NOT a hot breakfast. The night before I stayed at another hotel for less money (Best Western) that had it. Then the last thing... there are cargo containers everywhere in the parking lot. I asked, on check out this morning why that was. I was told that they are in the process of remodeling. I guess in the meanwhile, they are letting the property and the experience of staying there fall into the toilet. Terrible. Believe the bad review and ignore the stellar reviews. Seriously.
Stayed 2 nights in Oct 2024

6/10 Okay

David

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Property under renovation. Would have chosen another hotel in the area had I known. Probably will be fine after the renovation but the floor was a mess. Property in need of updating.
Stayed 1 night in Oct 2024

2/10 Terrible

Kristina

Disliked: Cleanliness, staff & service, property conditions & facilities
ABSOLUTELY DO NOT COME HERE. THERE WERE ROACHES IN OUR ROOM. I’d post the photos if I could. The property was filthy from top to bottom. The lobby was unswept, the hallways were absolutely filthy—floors hadn’t seen a vacuum or carpet scrubber in months. There were large PILES of crushed food and dirt in the carpet. In our hallway near the ice machine was just a bag of trash and SOME KIND OF ANIMAL BONE on the floor—I assume from a chicken wing? But who knows. And it was picked clean so SOMETHING in that building got to it after a human—if it was even discarded food. Elevator floor was sticky—and EVERY WALL IN THE BUILDING had gouges or filth on them.
Stayed 4 nights in Oct 2024

6/10 Okay

Victoria

Business traveller
Disliked: Cleanliness, property conditions & facilities
Filthy Halls and Room Floors
The hotel is going through a remodel and it appears that no one is cleaning. The elevator hallway floors and room floors are filthy. I did not dare put my bare feet on the floor. The first room they put me in smelled, like cigarette smoke. I asked to be moved to another room and that room smelled sour snd musty. The bathroom was not cleaned and the little shampoos and lotions had been used and not replaced, leaving them half full on the sink. The continental breakfast left much to be desired. Do better, Sonesta.
Stayed 1 night in Oct 2024

8/10 Good

Charles

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
Appreciated the early check in. Nice size for one person. Found the carpet was unclean. On the left side of bed on the floor was the biggest dust bunny I have ever seen in my life.
Stayed 1 night in Oct 2024

4/10 Poor

Monte

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Not great
Check in was fast and easy . The parking lot was littered w/ shipping crates but didn’t see any renovations occurring . Pool was closed for maintenance the 4 days we were there w/o any visible maintenance happening. The halls were dirty w/ scraps of debris etc , a splatt of something on the elevator floor was there for a couple days , ice machine on our floor wasn’t working .never saw any housekeeping. This appears to be a family owned hotel . Feel like they really need to invest more in staffing and the hotel itself
Stayed 4 nights in Oct 2024

4/10 Poor

Michelle

Travelled with group
Liked: Cleanliness, staff & service, room comfort
I stay at the sonesta colonade in birmingham ala. Before i booked the room i noticed it had nice indoor pool area, restaurant with what looked like gourmet dining plus a bar. So i booked it. I arrived there and the pool was closed to maintenance, it had no restaurant nor bar. The breakfast was oatmeal cereal yogart toast you make yourself orange juice milk and coffee. No eggs, waffles or meat. The shower rod failed down just by touching a towel. The maintenance guy came and fixed with no problem. The front desk was friendly.
Stayed 2 nights in Oct 2024

6/10 Okay

James

Liked: Cleanliness, staff & service
the property is under renovation
Stayed 2 nights in Oct 2024

2/10 Terrible

John

Stayed 1 night in Oct 2024

8/10 Good

Sascha

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Visit was great! Staff is awesome No pool , wanted to swim wasn’t open . Room was great with exception of the carpet being damp . Had to remove a plastic from fire alarm. Overall is was very nice .
Stayed 1 night in Sep 2024