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Superior Hotel

3.0 star property
Hotel in Dudley with 24-hour front desk and coffee shop/cafe
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Superior Hotel

Room
Lounge
Lounge
Exterior
Eco-friendly toiletries

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Birmingham Road, Dudley, England, DY1 4RN
  • Dudley Zoo and Castle
    8 min walk
  • Domino's Pizza
    4 min walk
  • Dudley Port Station
    4 min drive
  • Birmingham (BHX)
    45 min drive

Room options

Standard Double Room, Accessible, Ensuite

Highlights

Heating
Separate bedroom
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Ensuite

Highlights

Separate sitting area
Heating
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 2 Single Beds

Standard Suite, Ensuite (Family Room )

Highlights

Heating
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Digital channels
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Similar properties

Exterior

Best Western Plough & Harrow Hotel

Free WiFi
Restaurant
Breakfast available
Parking available
4.0 out of 5, Very good, (1000)
The price is AU$133
for 1 room
includes taxes & fees
8 Jan - 9 Jan
Best Western Plough & Harrow Hotel

About the area

Dudley

At Superior Hotel you'll be within just a 15-minute stroll of Dudley Zoo and Castle and Dudley Town Hall. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a water dispenser. Additionally, you'll find a coffee shop/cafe and a snack bar/deli. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 3-property class Dudley hotel include Utilita Arena Birmingham and Broad Street.

What's nearby

  • Dudley Zoo and Castle - 8 min walk
  • Dudley Town Hall - 14 min walk
  • Black Country Living Museum - 18 min walk
  • Merry Hill - 7 min drive
  • Utilita Arena Birmingham - 14 min drive

Getting around

  • Dudley Port Station - 4 min drive
  • Bradley Lane Tram Stop - 7 min drive
  • Birmingham Airport (BHX) - 45 min drive

Restaurants

  • ‪The Malt Shovel - ‬17 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Tesco Café - ‬4 min walk
  • ‪Costa Coffee - ‬8 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Superior Hotel

Hotel in Dudley with 24-hour front desk and coffee shop/cafe
There's a coffee shop/cafe on site, as well as a snack bar/deli. Public spaces have free WiFi and wired Internet. Parking is available for a fee.

This 3-star Dudley hotel is smoke free.

  • 72 guestrooms or units
  • Deli
  • Front desk (24 hours)
  • No smoking on site
  • Water dispenser
  • Coffee shop
Superior Hotel offers 72 accommodations. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (surcharge)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

Room amenities

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dudley Quality Hotel
Quality Dudley
Quality Hotel Dudley
Quality Inn Dudley
The Quality Hotel Dudley United Kingdom
Superior Hotel Hotel
Quality Hotel Dudley
Superior Hotel Dudley
Superior Hotel Hotel Dudley

Frequently asked questions

What is the cancellation policy at Superior Hotel?

Superior Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Superior Hotel?

Yep, Superior Hotel has a self car park, for a fee. Additionally there is extended parking, for a fee.

Does Superior Hotel serve breakfast?

You bet, breakfast is offered daily.

Is there a free airport shuttle available at Superior Hotel?

No, Superior Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Superior Hotel?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Superior Hotel?

No, pets are not allowed.

Superior Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 56 out of 385 reviews" "
Rating 8 - Good. 112 out of 385 reviews" "
Rating 6 - Okay. 100 out of 385 reviews" "
Rating 4 - Poor. 76 out of 385 reviews" "
Rating 2 - Terrible. 41 out of 385 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Bradley

Stayed 1 night in Dec 2021

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Surprised
The hotel was good considering the price we payed, everyone we spoke to was friendly, and the room was ideal for ourselves and two dogs. We stayed 3 nights, and will use this hotel again.
Stayed 3 nights in Dec 2021

6/10 Okay

krzysztof

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower of water was very safety about quantities
Stayed 1 night in Dec 2021

6/10 Okay

Michael

Stayed 4 nights in Nov 2021

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
weekend break
we stayed at the superior hotel for a weekend break to catch up ith family . On arrival we needed to change room to a gound floor room due to problems I hve with stairs . The staff where very helpfull and gave us a ground floor room no problem.The hotel was clean and all staff where very help . There is a bus stop outside the hotel for easy of bus routes,and a kfc acroos the road.Dudley town centre is a five minute taxi ride or 15 minute walk. we enjoyed our stay and would reurn again.
Stayed 2 nights in Nov 2021

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break
Very handy location to local amenities and sites. Clean room and good customer service.
Stayed 1 night in Nov 2021

4/10 Poor

Ruth

Travelled with family
Disliked: Property conditions & facilities
Not over thrilled
The rooms are very dated, nothing like on the advertising pictures.we drove past it once thinking it was a derelict building and looked closed down. Entrance is not inviting and the rooms are less than basic to be honest.
Stayed 1 night in Nov 2021

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Room comfortable however we had to ask for toiletries as there was only conditioner in the bathroom this was quickly rectified you could smell the room was freshly painted but there splatters of paint on the bathroom floor and carpet think the later should be renewed , staff were friendly
Stayed 1 night in Oct 2021

4/10 Poor

Conrad

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Heru

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Barry

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Carys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
It’s cheap for a reason
Just a very unpleasant hotel. The hotel door had previously kicked in and can be seen by the bad repair. The carpets were dirty in the corridors and room. Locals we visited said about its reputation.
Stayed 1 night in Sep 2021

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, room comfort
Really good stay
Don't get the negative reviews, for the price we paid it was good. Was on the basic side, but everything worked, it's clean, comfortable, staff were helpful when I asked for more towels, no noise, slept really well. Lots around for food too.
Stayed 1 night in Sep 2021

4/10 Poor

Sidra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021

2/10 Terrible

Rasa

Travelled with family
Liked: Cleanliness, staff & service
People came back from a club or something and was playing loud music and banging the doors very loudly after 10, couldn’t fall asleep for a long time
Stayed 1 night in Aug 2021

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor - no - service
We didn’t stay. Very poor service, or no service, walked in and there was no one at front desk, had to wait in poorly decorated reception area with worn out furniture, hot drinks machine was out of order, had to contact front desk to use hot drinks machine which you couldn’t because there was no one available, had to ring the hotel on my mobile from reception to get someone’s attention, then they couldn’t find reservation and was told “you can give me a reservation number but it won’t mean anything to me”. Was given a key to a room which was also poorly decorated and in need of some tlc. The hallways stank of weed. We decided not to stay.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very run down, carpets were discusting
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was dirty, the sheets, water left in the shower etc
Stayed 1 night in Aug 2021

10/10 Excellent

Areej

Stayed 1 night in Aug 2021

2/10 Terrible

gavin

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not superior
Poor.if you like staying next to a racetrack or you like the smell of cannabis which people where smoking in a small yard behind reception then this is the place for you
Stayed 1 night in Aug 2021

10/10 Excellent

Aleena

Stayed 1 night in Jul 2021