Ratings based on 18 Verified Reviews

Real reviews from guests who’ve stayed
4.1 out of 5
82% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 11 Aug. 2024 on Hotels
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 8 Nov. 2021 on Hotels
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 24 Apr. 2019 on Expedia
4 out of 5
by A verified traveller

Posted 29 Mar. 2019 on Hotels
Comment from Hotel Management
1 Apr. 2019 by Bekjan Ergeshov, General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26 Jul. 2018 on Orbitz
Fantastic friendly staff. always helpful. Always smiling! Excellent breakfast. Very Nice and cozy garden :-)
Comment from Hotel Management
2 Sep. 2018 by Бекжан Эргешов ,Генеральный директор "Grand Hotel", Hotel Management
Thank you very much for the recent feedback about your stay in our hotel. We are very thankful to receive such a wonderful feedback and are very happy to know that you enjoyed your stay with us! Thank you very much for your so kind words towards our staff.Thank you again for your review about our garden. We would be very happy to welcome you to our hotel again! Best regards, Bekjan Ergeshov! General Director
4 out of 5
by A verified traveller from Las Vegas

Posted 24 Jul. 2018 on Expedia
Everything was great about this place (especially the staff), except the location. It seems a bit far from most of the action in Bishkek.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 3 Apr. 2018 on Hotels
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 8 Jul. 2024 on Hotels
1 out of 5
by A verified traveller

Posted 26 Nov. 2023 on Expedia
The staffs were kind at first but became very unkind with time.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 23 Oct. 2019 on Hotels