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Down Hall Hotel

4.0 star property
Eco-certified hotel with full-service spa and health club

Photo gallery for Down Hall Hotel

Lobby sitting area
Property grounds
Lounge
Lounge
Premium bedding, down duvets, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Pet-friendly
The current price is AU$273
includes taxes & fees
11 May - 12 May

Explore the area

Map
Matching Road, Hatfield Heath, Bishop's Stortford, England, CM22 7AS
  • Hatfield Forest Country Park
    ‪8 min drive‬
  • The Gibberd Garden
    ‪12 min drive‬
  • Mountfitchet Castle
    ‪18 min drive‬
  • London (STN-Stansted)
    ‪15 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Plasma TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Portable fan
Hairdryer
Shower/bath combination
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

Highlights

Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Down duvet
Blackout curtains
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Down duvet
Hairdryer
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Estate Patio Room

Estate Patio Room

Estate Patio Room

Highlights

Patio
Plasma TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Portable fan
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

Highlights

Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Sofa bed
Portable fan
Down duvet
Premium bedding
Blackout curtains
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

About the area

Bishop's Stortford

At Down Hall Hotel, you'll be 7.3 km (4.5 mi) from Pishiobury Park and 7.6 km (4.7 mi) from Hatfield Forest Country Park. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and free self-parking. .A day of pampering at Eden Spa can include deep-tissue massages, hot stone massages, body scrubs and facials along with access to the sauna. The restaurant, The Grill Room, serves British cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, outdoor tennis court and sauna as well as access to a playground. 9591 square feet (891 square metres) of event facilities include meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free extended parking. .In proximity to this 4-property class Bishop's Stortford hotel you'll find Epping Forest.

What's nearby

  • Hatfield Forest Country Park - 8 min drive - 7.6 km
  • Southern Parkland Country Park - 12 min drive - 10.4 km
  • Bishop's Stortford Golf Club - 15 min drive - 11.7 km
  • Mountfitchet Castle - 18 min drive - 15.2 km
  • Epping Forest - 23 min drive - 24.0 km

Getting around

  • Sawbridgeworth Station - 9 min drive
  • London (STN-Stansted) - 15 min drive

Restaurants

  • ‪Hatfield Heath, opp the White Horse - ‬4 min drive
  • ‪Star of India - ‬9 min drive
  • ‪Queens Head Inn - ‬9 min drive
  • ‪Old Bell Inn - ‬10 min drive
  • ‪Mayfield Farm Bakery - ‬9 min drive

About this property

Down Hall Hotel

Eco-certified hotel with full-service spa and health club
Down Hall Hotel offers its guests a full-service spa, an outdoor tennis court, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 9591 square feet (891 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the eco-certified Down Hall Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Bishop's Stortford hotel.

  • 98 guestrooms or units
  • 3 levels
  • Conference rooms
  • 9591 sq ft of conference space
  • 891 sq. m of conference space
  • Built in 1322
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Down Hall Hotel offers 98 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch plasma televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Eden Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Grill Room

Things to do

  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 9,591 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 19.50 per person
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Down Country Hall
Down Hall Country
Down Hall Country Hotel
Down Hall Country House Bishop's Stortford
Down Hall Hotel Spa
Down Hall Country House Hotel Bishop's Stortford
Down Hall House
Hotel Down Hall
Down Hall Country House
Down Hall Hotel
Hotel Down Hall Country
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel Bishop's Stortford

Frequently asked questions

What is the cancellation policy at Down Hall Hotel?

Down Hall Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Down Hall Hotel?

As of 15 Apr 2025, prices found for a 1-night stay for 2 adults at Down Hall Hotel on 11 May 2025 start from AU$273.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Down Hall Hotel?

Yep, Down Hall Hotel has a free self car park and free extended parking.

Is there a spa on site at Down Hall Hotel?

Yep, Eden Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as prenatal massages.

What makes Down Hall Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Down Hall Hotel.

Does Down Hall Hotel serve breakfast?

Yeah, cooked-to-order brekkie is offered on weekdays from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Down Hall Hotel?

No, Down Hall Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Down Hall Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Down Hall Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Down Hall Hotel?

Dogs are welcome at Down Hall Hotel, with food and water bowls on offer.

Down Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 566 out of 999 reviews
Rating 8 - Good. 277 out of 999 reviews
Rating 6 - Okay. 93 out of 999 reviews
Rating 4 - Poor. 46 out of 999 reviews
Rating 2 - Terrible. 17 out of 999 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Priya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our overnight stay was absolutely faultless thanks to Elaine from reservation. She accommodate all my requests.Elaine is an asset to your company. Breakfast could be better with more vegetarian option.
Stayed 1 night in Jan 2025

10/10 Excellent

Kristjana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem
This is an incredible find, I loved it so much that I almost don't want to tell others about it. Absolutley everything was superb. The decor, facilities, food and the staff really were genuinely friendly and professional. Having stayed at many hotels over the years this is the first time in many years that I have had such a wholly positive experience of a hotel, especially the service.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly. French windows straight into garden from our room.
Stayed 1 night in Jan 2025

8/10 Good

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but spa too small and cold. Not a spa destination since no pool either. Water in the shower in the room was cold too.
Stayed 1 night in Dec 2024

10/10 Excellent

Darius

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
Perfect Christmas family stay!
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Anneliese

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mixed feelings overall
Booked through Hotels.com 5 rooms bed and breakfast. Hotel had us down as breakfast only so we had to pay again for it - when I queried they said it was down to Hotels.com, not them. Everyone then had to pay £10 except myself who for some reason was made to pay £15 (despite being told on the phone by reservations when I called to query the bed and breakfast situation that it would be £10). When I queried why I had to pay more, I was met with a smile but no explanation or offer to sort. In te grand scheme of things, £5 is nothing but its the principle. Room was lovely and clean, bar staff were fab, food was nice but the restaurant was soulless.
Stayed 1 night in Dec 2024

10/10 Excellent

Mihaela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to take a break
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Hazel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip, and I plan to definitely return on a leisure trip. A really wonderful hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great hotel. First time visiting and I would take it again.
Stayed 1 night in Nov 2024

8/10 Good

Jana

Travelled with partner
Liked: Cleanliness, amenities
Staff could be friendlier , saying good morning should cost extra. Room was smaller then average. Shower and toilet in our roon wasnt cleaned well. Average hitel but beautiful settings , and good food. Spa has to be nooked at least 3 months ahead!
Stayed 1 night in Nov 2024

2/10 Terrible

Anna

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Little disappointing
The room was tiny service at breakfast wasn’t good especially considering how expensive the room was. To be fair we weee refunded for breakfast and told if we booked again we would have a room upgrade next time.
Stayed 1 night in Oct 2024

4/10 Poor

Shane

Stayed 1 night in Nov 2024

10/10 Excellent

Gabriel

Stayed 1 night in Nov 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mitchell & Tracy 60th Treat
Lovely venue, very professional and helpful staff, food high standard, rooms spacious and shower bathroom high standard.
Stayed 1 night in Nov 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was very clean and the staff were professional and helpful, the waiters and waitresses were so polite and helpful , they are a credit to the company. WELL DONE TO ALL
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Excellent spa & hotel. Very relaxing!
Stayed 1 night in Nov 2024

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
A very nice stay in a lovely venue. The only downside was the seating in The Fox Bar for lunch. The tables were packed in so closely the lady on the table next to me was brushing her arm against mine as she raised her arm to eat. I could hear very word of their conversation and it spoilt the good food and service to be honest. The rest of the stay was lovely and our room was small but comfortable.
Stayed 1 night in Nov 2024

4/10 Poor

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noise
We stopped for two nights. The first night was nice and quiet, however on the Saturday night there was noise disturbance till till 3am. Extremely disappointed
Stayed 2 nights in Nov 2024