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Shandrani Beachcomber Resort & Spa

4.0 star property
On beach with 2 outdoor pools for sandy fun near Shandari Beach
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shandrani Beachcomber Resort & Spa

2 bars/lounges, 2 poolside bars
Reception
Property entrance
Aerial view
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

8.8 out of 10

Excellent

Popular amenities

  • All-inclusive
  • Bar
  • Pool
  • 24/7 front desk
  • Room service
  • Spa

Explore the area

Map
Blue Bay, Blue Bay, 51510
  • Shandari Beach
    2 min walk
  • Ile des Deux Cocos
    2 min walk
  • Cambuse Beach
    11 min walk
  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
    10 min drive

Room options

View all photos for Family Apartment, 2 Bedrooms

View from room

Family Apartment, 2 Bedrooms

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
2 bedrooms
Private bathroom
  • 75 sq m
  • Partial sea view
  • Sleeps 5
  • 1 Double Bed

View all photos for Superior Room Ground Floor

Minibar, in-room safe, desk, blackout curtains

Superior Room Ground Floor

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Bathrobes
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Ground Floor (Honeymooners Only)

Minibar, in-room safe, desk, blackout curtains

Deluxe Ground Floor (Honeymooners Only)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
  • 60 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Shandrani Room (Honeymooners Only).

View from room

Shandrani Room (Honeymooners Only).

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
  • 50 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ground Floor

Minibar, in-room safe, desk, blackout curtains

Deluxe Ground Floor

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
  • 60 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Ground Floor (2 adults & 2 children)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room Ground Floor (2 adults & 2 children)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed
Private bathroom
  • 60 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed, 1 Single Sofa Bed and 1 Single Bed

View all photos for Superior Room Ground Floor (Honeymooners Only)

Minibar, in-room safe, desk, blackout curtains

Superior Room Ground Floor (Honeymooners Only)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
  • 50 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

View from room

Deluxe Room

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Bathrobes
  • 60 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room Ground Floor (2 Adults & 1 Child)

Minibar, in-room safe, desk, blackout curtains

Superior Room Ground Floor (2 Adults & 1 Child)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Bathrobes
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Apartment, 2 Bedrooms, Ground Floor

Minibar, in-room safe, desk, blackout curtains

Family Apartment, 2 Bedrooms, Ground Floor

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
2 bedrooms
Private bathroom
  • 75 sq m
  • Partial sea view
  • Sleeps 5
  • 1 Double Bed

View all photos for Shandrani Room

View from room

Shandrani Room

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Bathrobes
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room (Honeymooners only)

View from room

Deluxe Room (Honeymooners only)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Bathrobes
  • 60 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (2 adults & 1 child)

View from room

Deluxe Room (2 adults & 1 child)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Sofa bed
Private bathroom
  • 60 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Shandrani Room 2 Adults + 1 Child

View from room

Shandrani Room 2 Adults + 1 Child

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Private bathroom
Bathrobes
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Single Bed

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About the area

Blue Bay

Shandrani Beachcomber Resort & Spa places you steps from Shandari Beach and within a short 5-minute stroll of Ile des Deux Cocos. Highlights at this beachfront resort include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Spa Beachcomber can include massages, body scrubs and facials along with aromatherapy and Ayurvedic treatments. The restaurant, Le Sirius, is open for breakfast, lunch and dinner. With 2 poolside bars and 2 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the 6 outdoor tennis courts and golf course. Other amenities include free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. There's also the convenience of free self parking. .Places within a 15-minute drive of this 4-property class Blue Bay resort include Mahebourg Museum and Blue Bay Marine Park Mauritius.
View more Resorts in Blue BayOpens in a new window

What's nearby

  • Shandari Beach - 2 min walk
  • Ile des Deux Cocos - 2 min walk
  • Cambuse Beach - 11 min walk
  • Blue Bay Marine Park Mauritius - 11 min drive
  • Blue Bay Beach - 22 min drive

Getting around

  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.) - 10 min drive

Restaurants

  • ‪Sea Fire Salt Anantara Iko Mauritius - ‬12 min walk
  • ‪Airway Coffee - ‬7 min drive
  • ‪Blue Bamboo - ‬13 min drive
  • ‪Blue Bay Snack - ‬13 min drive
  • ‪Take Off Bar - ‬7 min drive

About this property

Shandrani Beachcomber Resort & Spa

On beach with 2 outdoor pools for sandy fun near Shandari Beach
Some rates at Shandrani Beachcomber Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Shandrani Beachcomber Resort & Spa, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 4 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This eco-certified resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Blue Bay resort.

  • 327 guestrooms or units
  • 4 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
Shandrani Beachcomber Resort & Spa offers 327 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies or patios. LED televisions come with satellite channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Spa Beachcomber has 31 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. Guests under 15 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 poolside bars
  • 4 restaurants
  • Snack bar/deli

Restaurants on site

  • Le Grand Port
  • Le Sirius
  • Ponte Vecchio
  • Teak Elephant

Things to do

  • 2 outdoor pools
  • 6 outdoor tennis courts
  • 9-hole golf course
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf
  • Golf clubs/equipment
  • Golf lessons
  • Kayaking
  • Motor boating
  • Playground
  • Pro golf shop
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Water skiing
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 31 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: 100 per cent of room rate
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: 100 per cent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests who book a Honeymoon rate plan must present a valid marriage certificate issued within 1 year of travel to receive the benefits. The hotel reserves the right to amend the rate if valid proof is not provided.
This property enforces a strict dress code in the restaurant and public areas.

Renovations and closures

The following facilities or services will be unavailable from June 1 2025 to July 15 2025 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shandrani Beachcomber Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: 100 per cent of room rate (subject to availability)
  • Late check-out fee: 100 per cent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Shandrani
Shandrani Resort
Shandrani Resort Blue Bay
Shandrani Blue Bay
Shandrani Hotel Blue Bay
Shandrani Hotel Mauritius
Beachcomber Shandrani Resort & Spa Mauritius/Blue Bay
Shandrani Beachcomber Hotel Blue Bay
Shandrani Beachcomber Hotel
Shandrani Beachcomber Blue Bay
Shandrani Beachcomber & Blue
Shandrani Beachcomber Resort Spa
Shandrani Resort Inclusive
Shandrani Beachcomber Resort & Spa Resort
Shandrani Beachcomber Resort & Spa Blue Bay
Shandrani Beachcomber Resort & Spa Resort Blue Bay

Frequently asked questions

What is the cancellation policy at Shandrani Beachcomber Resort & Spa?

Shandrani Beachcomber Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Shandrani Beachcomber Resort & Spa?

Yep, Shandrani Beachcomber Resort & Spa has a free self car park.

Are there any beaches close to Shandrani Beachcomber Resort & Spa?

Yep, Shandrani Beachcomber Resort & Spa is a short 11-minute walk from Cambuse Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find motor boats and boat tours.

Is there a spa on site at Shandrani Beachcomber Resort & Spa?

Yep, Spa Beachcomber is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Shandrani Beachcomber Resort & Spa have a pool?

Shandrani Beachcomber Resort & Spa has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Shandrani Beachcomber Resort & Spa?

Shandrani Beachcomber Resort & Spa features 2 poolside bars, 2 outdoor pools and a full-service spa.

What makes Shandrani Beachcomber Resort & Spa a romantic place to stay?

Couples spa treatments and poolside dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Shandrani Beachcomber Resort & Spa.

Is Shandrani Beachcomber Resort & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Shandrani Beachcomber Resort & Spa is a hit with families.

Is there a free airport shuttle available at Shandrani Beachcomber Resort & Spa?

No, Shandrani Beachcomber Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Shandrani Beachcomber Resort & Spa?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner. One of the dining venues will be unavailable from June 1 2025 to July 15 2025 (dates subject to change).

What time are check-in & check-out at Shandrani Beachcomber Resort & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Shandrani Beachcomber Resort & Spa?

No, pets and service animals are not allowed.

Is there a golf course on site at Shandrani Beachcomber Resort & Spa?

Yep, Shandrani Beachcomber Resort & Spa has a 9-hole golf course. Golf lessons, golf clubs and a golf pro shop are available.

Shandrani Beachcomber Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 161 out of 294 reviews" "
Rating 8 - Good. 82 out of 294 reviews" "
Rating 6 - Okay. 38 out of 294 reviews" "
Rating 4 - Poor. 9 out of 294 reviews" "
Rating 2 - Terrible. 4 out of 294 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deluxe suite ground floor room outstanding
Very comfortable hotel with outstanding leisure facilities. We went with the Or inclusive (serenity) option and it turned out to be very good value for money. A good selection of quality in imported wines as well as Cocktails, soft drinks and spirits included. The restaurants, particularly the à la cart were very good quality. Would highly recommend.
Stayed 7 nights in Sep 2024

8/10 Good

Craig

Liked: Property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

AD

Liked: Cleanliness, property conditions & facilities, room comfort
Lazy Week at Shandrani
Our home for the week was fantastic, clean and comfortable with the air conditioner being a saviour. The turn down service was great, though missed for a couple of nights or 3. Unfortunately there was no filter coffee in the room, although I had enquired about that before arrival, and was told that there was filter coffee. The various restaurants were good value food-wise, with the Teak elephant being the best, in our opinion. I used the gym a few times and was impressed with the equipment.
Stayed 8 nights in Apr 2024

8/10 Good

julia

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Willem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the resort. I think the rooms can be improved a bit but in overall I loved the place!
Stayed 3 nights in Jan 2024

10/10 Excellent

Atiqur

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jackie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms beautiful views from the rooms. Attentive staff.
Stayed 2 nights in Dec 2023

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
The staff could not do enough for us.. free late check out 😁. Great par thre course. Note: you have to by a sleave of golf balls so bring your own if you are going to p,ay. All free otherwise. Snorkling trip ok but good snorkeling off the beach (other side of jetty). Could only book 1 night at special returant so maybe try booking before you go. Large buffet resturant very ordinary (just fuel really) Loved it and will return
Good snorkeling here
Stayed 3 nights in Sep 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2023

8/10 Good

Mark

Stayed 3 nights in Jul 2023

8/10 Good

ibrahim

Liked: Staff & service, amenities
Stayed 10 nights in Mar 2023

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
What a beautiful hotel. Lovely views so comfortable. Close to the airport so expect airport noise.
Stayed 1 night in Dec 2022

6/10 Okay

Rainer

Travelled with family
Disliked: Staff & service
1 night only
As with our previous rating, this Hotel needs some serious TLC in the rooms, service, and food offers. We were told no ala Carte restaurant is available due to fully booked. just to discover endless tables available. Buffet dinner is a "rat race" and utterly disappointing.
Stayed 2 nights in Dec 2022

6/10 Okay

Rainer

Travelled with family
Disliked: Staff & service
Negative
This Hotel used to be 5 *. We wont stay there again. Very disapppointed for the money we spend.
Stayed 1 night in Dec 2022

4/10 Poor

Rainer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Negative
As said before, We def. won't stay at this hotel again.
Stayed 1 night in Dec 2022

8/10 Good

Joaquim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The propriety it is very well located with a very good service. The resort needs to be reform

8/10 Good

Erasmus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, 10 min from the airport, All staff in the hotel, except for the main restaurant were very friendly and helpful. The main restaurant is very busy during dinner, and food in bain-marie is not topped up regularly enough. We had to wait in long lines before we could be served. The guy at the pizza station only makes 1 pizza at a time when the oven can take at least 4, resulting in frustration among diners. Change in the restaurant manager might be a good idea

4/10 Poor

SUKHJIT S

Business traveller, Travelled with partner
Liked: Cleanliness
One of the sink was clogged, toilet flush make very loud sound , I checked out at 5:45am , but I told the clerk at counter that my wife will check out after 11:00am , but while my wife was out to have breakfast at hotel , someone came in to the room opens the closet and took the soap , lucky my wife had put her important belongings in the safe that was in the room . One of the drink serving waiter was rude and ignorant ,he had attitude , he was a black man , I didnt know his name . As I checked in I told the clerk at check in counter to arrange taxi for me for next day to pick me up at 5:45am , they didn’t have any answer when I called them on phone from my room , I had to walk back down at 9:30pm Approx. to reconfirm it . I give 3 1/2 stars to this hotel , and it’s over priced I paid $446 for one night .
Stayed 1 night in Nov 2022

8/10 Good

Shamli

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Family holiday
Pro: Beautiful location and with a selection of restaurants. Food was amazing as expected. We had a Deluxe family room that gave onto the sea, which was amazing. Lovely people who would take you on their travel carts to our room as it was quite far away from reception. Bar staff were very hard working and professional. Cons: Hotel room felt very dated. We had issues with the cleanliness of the room, bathroom especially which I had to formally complain about. Reception desk people could be more professional and apologise when making mistakes as we were being charged for using minibar despite being on all inclusive and despite calling them twice to sort out cleanliness issue for our room, nothing was done. Some staff at the buffet restaurant can be a bit more welcoming and smiling whilst providing their services.
Stayed 5 nights in Oct 2022

8/10 Good

Mohamad

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large space
Stayed 3 nights in Jul 2022

8/10 Good

Jader Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito mas caro pelo serviço.
Hotel é bonito e bem cuidado. Oferecem esportes aquaticos (inclusive motorizado) todo os dias sem custo extra. 23h termina o serviço all inclusive. Se quiser beber tem que pagar extra (ridículo). Algo mais absurdo é que das 22h fecha todos os restaurantes e não há opção de comida (nem mesmo lanche) até a abertura do café as 7h. Opções de bebidas bem restrita pelo valor do all inclusive. Qualidade da comida intermediária, nada espetacular. É um bom hotel, mas peca pela qualidade do entretenimento noturno, alimentação e bebidas.
Praia principal.
Stayed 4 nights in May 2022

10/10 Excellent

M P

Stayed 3 nights in May 2022