Sandima 37 Suites Hotel

Beach hotel with a business centre and a poolside bar
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sandima 37 Suites Hotel

Lounge
Sandima Stone House with Hot Tub, Fireplace, Garden & Pool View  | Room amenity
Garden
Garden
Garden Comfort Suite With Patio & Garden View | Living area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Atatürk Caddesi No:37, Yalikavak, Bodrum, Mugla, 48400
  • Yalikavak Beach
    13 min walk
  • Yalikavak Marina
    18 min walk
  • Yalikavak Windmills
    4 min drive
  • Bodrum (BJV-Milas)
    61 min drive

Room options

Superior Suite with Balcony & Pool View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

Executive Deluxe Suite with Hot Tub, Terrace & Sea View

Highlights

Terrace
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private hot tub
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Superior Suite with Balcony & Sea View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Grand Deluxe Suite with Hot Tub, Fireplace, Terrace & Sea View

Highlights

Terrace
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private hot tub
  • 70.0 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Sandima Stone House with Hot Tub, Fireplace, Garden & Pool View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private hot tub
  • 55 sq m
  • Sleeps 3
  • 1 Double Bed

Two Bedroom Family Suite with Fireplace, Balcony & Sea View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
  • 60 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

Garden Comfort Suite With Patio & Garden View

Highlights

Garden
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Bodrum

A luxury stay in the heart of Bodrum awaits you at Sandima 37 Suites Hotel. Within just a 15-minute stroll, you'll find Yalikavak Beach and Dibek Sofrası. Highlights at this beach hotel include a restaurant, an outdoor swimming pool and in-room kitchenettes. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the kids' swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .In proximity to this Bodrum hotel you'll find Bodrum Beach.

What's nearby

  • Yalikavak Beach - 13 min walk - 1.1 km
  • Yalikavak Marina - 18 min walk - 1.6 km
  • Bodrum Dedeman Aquapark - 10 min drive - 10.2 km
  • Gundogan Beach - 15 min drive - 7.3 km
  • Golkoy Beach - 21 min drive - 11.7 km

Getting around

  • Bodrum (BJV-Milas) - 61 min drive

Restaurants

  • ‪Mandalin Bahçesi - ‬4 min walk
  • ‪Ezo Turku Cafe & Bar - ‬9 min walk
  • ‪Günaylar Market - ‬2 min walk
  • ‪Halk Lokantası - ‬6 min walk
  • ‪Yalıkavak Çılgın Kumrucu - ‬7 min walk

About this property

Sandima 37 Suites Hotel

Beach hotel with a business centre and a poolside bar
Sandima 37 Suites Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There's an onsite business centre. A rooftop terrace, a library, and barbecue grills are also featured at the luxury Sandima 37 Suites Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Bodrum hotel.

  • 7 guestrooms or units
  • 2 levels
  • 2 buildings
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sandima 37 Suites Hotel offers 7 accommodations with DVD players and minibars. This individually decorated and furnished accommodation has separate sitting areas. 40-inch LED televisions come with satellite channels and Netflix. Kitchenettes offer fridges, microwaves, separate dining areas and coffee/tea makers. Bathrooms include slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Languages

English, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Family friendly

  • Children's pool
  • DVD player
  • Free cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with cable/satellite channels
  • DVD player
  • Netflix

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sandima 37 Suites Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard and Eurocard.

Property Registration Number 2022-48-1683

We should mention

  • Pool access available from 8 AM to midnight
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Sandima
Sandima 37
Sandima 37 Suites
Sandima 37 Suites Bodrum
Sandima 37 Suites Hotel
Sandima 37 Suites Hotel Bodrum
Sandima 37 Suites Hotel Hotel
Sandima 37 Suites Hotel Bodrum
Sandima 37 Suites Hotel Hotel Bodrum

Frequently asked questions

What is the cancellation policy at Sandima 37 Suites Hotel?

Sandima 37 Suites Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sandima 37 Suites Hotel?

Yep, Sandima 37 Suites Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Sandima 37 Suites Hotel?

Yep, Sandima 37 Suites Hotel is a short 13-minute walk from Yalikavak Beach. Fun beach activities include scuba diving, body boarding and sailing.

Does Sandima 37 Suites Hotel have a pool?

Sandima 37 Suites Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8 AM to midnight.

What makes Sandima 37 Suites Hotel a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Sandima 37 Suites Hotel.

Is Sandima 37 Suites Hotel family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Sandima 37 Suites Hotel is a hit with families.

Is there a free airport shuttle available at Sandima 37 Suites Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sandima 37 Suites Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sandima 37 Suites Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Sandima 37 Suites Hotel?

No, pets and service animals are not allowed.

Sandima 37 Suites Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 18 out of 22 reviews" "
Rating 8 - Good. 0 out of 22 reviews" "
Rating 6 - Okay. 2 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

SARA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean with very quiet and comfortable rooms.
Stayed 2 nights in Jul 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Very nice, relaxing accommodation. Rooms were clean, comfortable and well laid out with a really nice balcony area. Pool and garden are quiet and relaxing, as the pictures suggest. Easy 10min walk to the main part of town
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay, top notch!
Staff was top notch, property was beautiful, room was clean and large
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In basic words WOW!!! This hotel is as boutique as it gets!! Excellent rooms with all amenities every detail has been thought off. To the owner well you wont find a hotel owner that exceeds all expectations, knows how to treat guests offers all services above and beyond!!
Stayed 4 nights in Aug 2019

10/10 Excellent

Colm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis of Calm
Sandima suites is an oasis of calm and beauty that surprised us. We booked the place on the strength of the reviews about the hotel. When we arrived, we were taken aback that it was just off a busy road but once we were inside and saw the quality of the room, we were delighted. We were in room 1 which was luxurious. A large sitting room led to a terrace overlooking the town of Yalikavak and the bay out towards Kos. A large bedroom and superb shower and bath area makes this one of the best places you will stay. There are kitchen facilities and a Harman Kardon sound system. An excellent Breakfast is served on the terrace at a time of your choosing. Mehmet and Çan will do anything to make your stay comfortable and are so helpful. The garden is wonderful and with its pool and seating makes for a very relaxing and beautiful space for reading or talking. You hear no road noise there at all. The main town area is about 15 minutes walk and Yalikavak is a friendly and relaxed town of good restaurants, shops and bars. We did visit the uber posh 'Floridaesque' marina once but it was not at all like the rest of this lovely place so we never went back. If I have any criticism it is that housekeeping is by request in low season. That said, the managers were attentive to everything we wanted and I could not recommend the place highly enough for couples or people who want a quiet relaxed holiday setting. As an end to our trip in Turkey, it was perfect. Bodrum is not far if you need it!

10/10 Excellent

Huseyin, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing attention to detail.
Amazing attention to detail by staff at all levels. After spotting my cigars in my pocket at check in; a deluxe cigar cutter and a cigar ashtray was placed on my terrace. Ms. Mine is an asset for this establishment

10/10 Excellent

lucy and james , london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning sandima 37!
The sandima 27 is one of the best if not the best hotel I have stayed in. The surroundings are just beautiful, with lush green trees and flowers covering the gardens. The pool is crystal blue and the seating is very comfortable with plenty of shaded area if required. The rooms are equipped well and are tastefully decorated with fab LG air con systems in both the living area and bedroom. Above all however the staff at the sandima are just brilliant! From the manager to the lovely lady who cleaned our room everyday did their jobs with such professionalism and always greeted us with a smile or asked how we were doing, they genuinely seemed to care about how your stay was at the sandima. I was even given a gift from the manager, which is such a stylish and kind gesture. Breakfast was served to us on our balcony every day at a time which suited us. We were utterly spoilt by Murat who is one of the loveliest people I have meet on holiday. He was so friendly and helped us out with anything we needed or wanted to know. He is on the ball and uncannily seems to know what people want , from arranging your sun loungers to pancakes for breakfast. He is a real diamond . I really hope I can return next year! Thanks for everything. Xx

6/10 Okay

funfun, berlin

Liked: Cleanliness, staff & service
nice service but ok hotel
staff very nice but the rooms are so so, a bit expensive for what it is.

10/10 Excellent

MJ, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
A well-run yet friendly place, where nothing is too much trouble. Getting around from here was very easy, and the beautiful gardens and pool more than made up for the fact it is not near the beach. Everywhere is kept scrupulously clean. I hope we are lucky enough to revisit.

10/10 Excellent

SSK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming small hotel with fantastic staff
We had a wonderful weekend in this small but very charming and private hotel. The two suits upstairs are fabulous. One has a nice fireplace facing both the living room and the bedroom. Both rooms with nice balconies overseeing Yalıkavak. Having breakfast in your balcony at any time you like was great (and the view). The staff is amazing. Eager to please and kind. Thanks Murat. Thanks Kenan.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Babymoon at Sandima
My husband and I had the most amazing 6 days staying at the Sandima in June. The small hotel with a very personal service was absolutely perfect for us having our last holiday together before becoming parents. The manager and staff were all so attentive and helpful. We spent most of the time reading by the pool, getting an ample supply of fresh watermelon whenever we asked. The food served at Sandima is amazing in general, and for the times we went out we got excellent recommendations and help with bookings. All short journeys we were driven by the manager which was also so helpful. All in all, full points on every aspect of our stay!

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and Hospitable
Comfortable hotel made special by the quality of the manager and staff who cannot do enough to be of assistance

10/10 Excellent

Paul, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very sweet at Sandima!
The Hotel Manager, Kenan. made the stay so good. The property itself is wonderful and the room exceptional. Location not in teh middle of Yalikavak, but not too far to walk...

10/10 Excellent

John and Kay, Bristol UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Quality little Haven
We were delighted with find for a boutique hotel. It was like having your own luxury house with pool and staff to look after you . Excellent friendly and personal service in a wonderful setting.Could have been a little closer to the centre but the quality outweighed this. May be a little more expensive than other plkaces but it is worth it

10/10 Excellent

Gert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aangenaam verblijf.
Als frequente reiziger is het verblijf mij uitstekend bevallen. Smaakvol en met stijl gemeubileerd. Je voelt je thuis. De aandacht en attentie voor de gast is opmerkelijk goed. Vriendelijke en gast gerichte service van prima niveau. Goede bruikbare tips die het verblijf in de omgeving nog aangenamer maken. Kortom een plezierig verblijf. Zal er zeker terug komen.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En underbar oas
Hotellet är som en oas av lugn i ett annars rätt hektiskt Turkiet. Det ser precis ut som på bilderna, rummen ligger vid trädgården, omgivna av blommor och fruktträd. Vi hade en underbar vistelse på Sandima, hotellägaren såg till att vi fick utomordentlig service, vi fick många tips och då taxin inte dök upp körde han oss själv. Varje dag avnjöt vi en fantastisk frukost på vår terass När vi semestrar i Yalikavak nästa gång är Sandima ett självklart val för oss.
Stayed 7 nights in Jul 2019

10/10 Excellent

seniye sebnem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ev rahatlığı, nefis bir ekibin sağladığı konforla birleşince, başka herhangi biryerde olmak istemediğim bir tatil deneyimi haline geldi. Otelin Yalıkavak’a yürüme mesafesinde olması da trafik kabusundan uzak tuttuğu için önemli bir avantaj. Tekrar teşekkür ediyoruz, kısa zamanda yeniden görüşeceğiz. :)
Stayed 7 nights in Aug 2018

4/10 Poor

Kemal

Liked: Cleanliness
Hayal kırıklığı
Kaldığımız oda tamamen otelin bahçesine açılıyor. Camlarda tül perde yok, ya güneşlikleri kapatacak ve tamamen izole olacaksınız ya da yol üzeri oda olduğu için tüm odanız dışarıdan net bir şekilde izlenecek Elektirkler kesildi ve birkaç saat yoktu. Telefonların şarjı bitti vs. Jeneratör yokmuş. Klima 3 gün boyunca su akıttı. İlk gün söylediğimiz halde 'Klimayı kapattınız dimi?' Den başka bir geri dönüş alamadık. Odada su bile içseniz ekstra. Otelin çok ciddi bir ses sıkıntısı var. Yerler gıcırdıyor, yatak gece sağdan sola dönerken bile inanılmaz gıcırdıyor, tüm komşularınızın odalarında yaptıkları gürültüleri çok net duyabiliyorsunuz ve yol üzeri bir yerde konumlandığı için tüm yol gürültüsünü dinlemek durumundasınız. Gecelik konaklama ücretine ve puanına bakınca tatlı bir butik otele gideceğinizi sanıyorsunuz ama ucuz bir pansiyondan kesinlikle daha konforlu değildi. Tek güzel yanları: Kahvaltı gayet iyiydi Tüm otel personeli oldukça güleryüzlü ve konuksever.
Stayed 2 nights in Aug 2018

4/10 Poor

Zeynep, İstanbul

Liked: Cleanliness
Sakin yoğunluk oranı çok düşük temiz dinlenme için ideal ama biz çok sıkıldık fazla boş havuz başında müzik bile yok!

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Lage, Lage,Lage...
Wir verbrachten als 3-köpfige Familie 14 Tage im Sandima. Die Zimmer und die Gartenanlage sind wirklich schön und entsprechen den Bildern. Das Sandima versteht sich als exklusives Boutiquehotel und verlangt dementsprechende Preise. Leider liegt es direkt an der meistbefahrenen Strasse nach Yalikavak und das bedeutet wirklichen Lärm. Die ganze Vielfalt türkischer LKW und Motorräder schaltet noch einmal herunter , um dann in etwa 15 Metern Entfernung zu ihrer Poolliege den Berg zu erklimmen. Wir waren mehrere Tage , bedingt durch die politische Situation, die einzigen Hotelgäste. Sind mehrere Zimmer belegt, ist es, bedingt durch die Enge der Anlage, schnell vorbei mit der Atmosphäre des exklusiven und romantischen Boutiquehotels, es fehlen die Rückzugsmöglichkeiten. Das Personal war freundlich und bemüht, lediglich die Hotelmanagerin vermittelte uns eine Bootstour zu den umliegenden Inseln, die darin bestand, das wir von einem suizidalen Fahrer in halsbrecherischer Fahrt nach Bodrum gebracht wurden, und dort die Möglichkeit erhielten den Tag auf einem Disko- Piratenschiff zu verbringen. Wir lehnten dankend ab. Zusammenfassend können wir sagen, das das Sandima seinem Anspruch und Preis nicht gerecht wird und es in der Umgebung bessere Möglichkeiten gibt seinen Urlaub zu verbringen.

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çalışanlar çok cana yakın
Çalışanlar çok cana yakındı. Ev konforunu aratmadılar. Kahvaltı ise muhteşem

10/10 Excellent

Ahmet, İstanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hüseyin adlı çalışana ayrıca teşekkür ederiz, tüm personel çok cana yakın ve güler yüzlüydü