Ratings based on 156 Verified Reviews

Real reviews from guests who’ve stayed
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 19 Mar. 2020 on Expedia
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 15 Mar. 2020 on Expedia
5 out of 5
by A verified traveller

Posted 8 Mar. 2020 on Expedia
Location, service, cleanliness, amenities & breakfast.
Comment from Hotel Management
9 Mar. 2020 by William Arias, Hotel Management
Regards In the name of my team, I want to say thanks for the opportunity to be your hotel in Bogotá, and in addition, for the time used to answer this poll. For us it's an honor to receive your comments, because those gives us an energy boost. Best regards
1 out of 5
by A verified traveller

Dissappointed

Posted 1 Feb. 2020 on Hotels
We were very disappointed when we arrived at the hotel, when we found out that what they advertised was not what we saw on their website. First and foremost, we were assigned a room to an adjacent building facing the window. What really did make us change our mind was the construction noise right beside the hotel. Please note that our stay was meant to rest for a scheduled dental surgery. Even thought we conveyed our concerns to the front desk; they were not willing to accommodate us. In view of this fact, we were obligated to find alternative accommodations, of which we did. It’s worth mentioning again, that the hotel was not willing to work with us. In conclusion, we lost the money we paid for the stay. Not a nice experience to say the least, of which I hope Hotels.com can do something about it. Rgds,
5 out of 5
by A verified traveller

Posted 24 Nov. 2019 on Orbitz
The room is very clean and manager is very helpful.
Comment from Hotel Management
25 Nov. 2019 by William Arias, Hotel Management
Regards Mr, Yang In name of my team, I want to say thank, for the opportunity to be your hotel in Bogotá, and in addition, for the time used to answer this poll. It is an honor for us to receive your comments, because it gives us an energy boost to work better every day. We are always trying to help our beloved guests, it doesnt matter your job position in the hotel, the idea is to make you feelt, as you were at home. . Hope to see you soon in our Wellness Hotel Best regards William Arias
5 out of 5
by A verified traveller

Posted 16 Nov. 2019 on Orbitz
Great hotel. Very helpful staff! Highly recommended for everyone visiting Bogota.
Comment from Hotel Management
18 Nov. 2019 by William Arias, Hotel Management
Regards Dear Guest In name of my team, I want to say thank, for the opportunity to be your hotel in Bogotá, and in addition, for the time used to answer this poll. For us its an honor to receive your comments, because those gives us an energy boost to work better every day. Hope to see you soon in our Wellness Hotel Best regards William Arias
5 out of 5
by A verified traveller from El Paso, TX

Posted 8 Nov. 2019 on Expedia
The staff was very friendly and accommodating. The rooms were clean And the hotel had lovely sayings for tranquility as decor in the halls and restaurant area. The breakfast had good options and was delicious.
Comment from Hotel Management
12 Nov. 2019 by William Arias, Hotel Management
Regards In name of my team, I want to say thank, for the opportunity to be your hotel in Bogotá, and in addition, for the time used to answer this poll. For us its an honor to receive your comments, because those gives us an energy boost to work better every day. Hope to see you soon in our Wellness Hotel Best regards
5 out of 5
by A verified traveller from El Paso, TX

Posted 8 Nov. 2019 on Expedia
The location was perfect for my needs. The hotel staff was very friendly and accommodating. The rooms were clean and the breakfast was delicious.
Comment from Hotel Management
12 Nov. 2019 by William Arias, Hotel Management
Regards dear guest In name of my team, I want to say thank, for the opportunity to be your hotel in Bogotá, and in addition, for the time used to answer this poll. For us its an honor to receive your comments, because those gives us an energy boost to work better every day. Hope to see you soon in our Wellness Hotel Best regards
4 out of 5
by A verified traveller

Posted 9 Sep. 2019 on Hotels
Comment from Hotel Management
11 Sep. 2019 by William Arias, Hotel Management
Cordial Saludo Sr. Juan Quiero agradecer a usted la oportunidad brindada al Hotel Wellness de ser su primera opción de alojamiento en la ciudad de Bogotá y por el tiempo tomado en diligenciar esta encuesta. Nos alegra el corazón conocer su pensamiento acerca de nuestro servicio, esto nos motiva mucho!. Cordialmente
5 out of 5
by A verified traveller

Posted 6 Sep. 2019 on Expedia
Comment from Hotel Management
11 Sep. 2019 by William Arias, Hotel Management
Cordial Saludo Quiero agradecer a usted la oportunidad brindada al Hotel Wellness de ser su primera opción de alojamiento en la ciudad de Bogotá y por el tiempo tomado en diligenciar esta encuesta. Es un gusto recibir sus comentarios positivos, estos nos motivan a trabajar mejor cada dia. Cordialmente