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Hôtel Alpes & Lac

3.0 star property
Hotel in Neuchatel with 24-hour front desk and coffee shop/cafe
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Alpes & Lac

Exterior
Suite Lac (Annexe)
Banquet hall
Suite Lac (Annexe)
Aerial view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Free WiFi
The price is AU$279
includes taxes & fees
29 Dec - 30 Dec

Explore the area

Map
Place De La Gare 2, Neuchatel, NE, 2000
  • Casino Neuchatel
    5 min walk
  • Ekai Sushi
    2 min walk
  • Neuchatel (QNC-Neuchatel Train Station)
    1 min walk
  • Bern (BRN-Belp)
    63 min drive

Room options

View all photos for Double Room, Lake View

Double Room, Lake View

Double Room, Lake View

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Cable channels
  • 16 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, City View

Double Room, City View

Double Room, City View

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Cable channels
  • 16.0 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Single Beds, Lake View

Room, 2 Single Beds, Lake View

Room, 2 Single Beds, Lake View

Highlights

Soundproofed
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • 20 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room, Lake View

Single Room, Lake View

Single Room, Lake View

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Cable channels
  • 13 sq m
  • Lake view
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite Lac (Annexe)

Suite Lac (Annexe)

Suite Lac (Annexe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Day bed
Separate bedroom
Private bathroom
  • 37 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for Double Room Lac (Annexe)

Double Room Lac (Annexe)

Double Room Lac (Annexe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • 23 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Balcony, Lake View

Twin Room, Balcony, Lake View

Twin Room, Balcony, Lake View

Highlights

Balcony or patio
Soundproofed
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Hairdryer
  • 19 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Balcony, Lake View

Double Room, Balcony, Lake View | Balcony

Double Room, Balcony, Lake View

Highlights

Balcony
Soundproofed
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • 19 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Gare (Annexe)

Double Room Gare (Annexe)

Double Room Gare (Annexe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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Property entrance

Hotel des Arts

Free WiFi
Breakfast available
Business services
Laundry
4.3 out of 5, Excellent, (561)
The price is AU$280
for 1 room
includes taxes & fees
8 Jan - 9 Jan
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About the area

Neuchatel

Hôtel Alpes & Lac puts you in the heart of Neuchatel, within just a 10-minute stroll of Casino Neuchatel and Theatre du Passage. Highlights at this hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Continental breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 3-property class Neuchatel hotel include Galerie Quint-Essences and Musée d’Art et d’Histoire.

What's nearby

  • Casino Neuchatel - 5 min walk
  • Theatre du Passage - 8 min walk
  • Lac de Neuchatel - 10 min walk
  • Neuchatel Botanical Garden - 11 min walk
  • Chateau de Neuchâtel - 14 min walk

Getting around

  • Neuchatel (QNC-Neuchatel Train Station) - 1 min walk
  • Geneva International Airport (GVA) - 75 min drive

Restaurants

  • ‪Brasserie B'art - ‬6 min walk
  • ‪Glob' - ‬2 min walk
  • ‪Cactus - ‬7 min walk
  • ‪Hôtel DuPeyrou - ‬7 min walk
  • ‪La taverne neuchâteloise - ‬8 min walk

About this property

Hôtel Alpes & Lac

Hotel in Neuchatel with 24-hour front desk and coffee shop/cafe
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, a vending machine, and tour/ticket assistance are also featured at Hôtel Alpes & Lac. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Neuchatel hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • Built in 1872
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hôtel Alpes & Lac offers 30 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CHF 10 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11 AM on weekends; CHF 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 18 per person
  • Covered self-parking fee: CHF 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpes Lac
Alpes Lac Neuchatel
Hôtel Alpes & Lac
Hôtel Alpes & Lac Neuchatel
Hôtel Alpes Lac Neuchatel
Hôtel Alpes Lac
Hôtel Alpes & Lac Hotel
Hôtel Alpes & Lac Neuchatel
Hôtel Alpes & Lac Hotel Neuchatel

Frequently asked questions

What is the cancellation policy at Hôtel Alpes & Lac?

Hôtel Alpes & Lac offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel Alpes & Lac?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Hôtel Alpes & Lac on 29 Dec 2024 start from AU$263.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hôtel Alpes & Lac?

Yep, Hôtel Alpes & Lac has a covered self car park for CHF 10 per day. Onsite parking is limited.

Does Hôtel Alpes & Lac serve breakfast?

Sure does, continental brekkie is served on weekdays between 6:30 AM and 10:00 AM and weekends between 7:00 AM and 11 AM.

Is there a free airport shuttle available at Hôtel Alpes & Lac?

No, Hôtel Alpes & Lac does not offer an airport shuttle service.

Is there a bar or restaurant at Hôtel Alpes & Lac?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hôtel Alpes & Lac?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hôtel Alpes & Lac?

No, pets are not allowed.

Hôtel Alpes & Lac Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 151 out of 348 reviews" "
Rating 8 - Good. 166 out of 348 reviews" "
Rating 6 - Okay. 27 out of 348 reviews" "
Rating 4 - Poor. 1 out of 348 reviews" "
Rating 2 - Terrible. 3 out of 348 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view and great location. Perfect for our short stay. Friendly helpful staff
Stayed 1 night in May 2024

10/10 Excellent

Roger

Stayed 4 nights in Jun 2024

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Yassin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Eamonn

Stayed 1 night in Aug 2023

8/10 Good

Liviu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Amy

Stayed 2 nights in Mar 2023

10/10 Excellent

Rami

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay. Charming

10/10 Excellent

Carole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Small Hotel
Really nice atmosphere in this hotel and very good evening meal in the restaurant. I bet it’s lovely sitting on the outdoor terrace overlooking the lake on a sunny evening. Shame it was raining when we were there!
Stayed 4 nights in Sep 2022

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from the room and terrace and helpful staff
Stayed 2 nights in Sep 2022

10/10 Excellent

Christophe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and view from the room and terrasse
Stayed 1 night in Aug 2022

10/10 Excellent

Vivienne

Stayed 4 nights in Aug 2022

10/10 Excellent

WILLIAM

Stayed 6 nights in Aug 2022

10/10 Excellent

Philip

Stayed 1 night in May 2022

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station and the gentleman who checked us in was just great. Really helpful and friendly.
Stayed 1 night in Jan 2022

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice large quite basic room had a nice balcony.
Stayed 1 night in Nov 2021

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view :-)
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Comfy but a bit noisy
The room was clean, spacious and the bed super comfortable. The only down sides were that the front desk lady was a bit rude during checkin and later on her and a cook were shouting about another colleague of theirs and I could hear it all the way up to the bedroom - not super professional. Plus I could easily hear the guests in nearby rooms.
Stayed 1 night in Nov 2020

10/10 Excellent

Martin Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel a little far out of town but made up for it by the view
Stayed 1 night in Aug 2019

8/10 Good

Rajeev

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel by the lake
Good hotel, AC in room was a good idea! Great view on the terrace for dinber
Stayed 1 night in Jul 2019