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Hotel Dene & Conference Centre

3.5 star property
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Dene & Conference Centre

Standard Room, 2 Queen Beds
Exterior
King Suite | Living area
Reception
Meeting facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Highway 28 and Range Road 423, Cold Lake, AB, T9M 1P5
  • Casino Dene
    3 min walk
  • Shipwreck Park
    8 min drive
  • Grand Centre Golf and Country Club
    10 min drive
  • Cold Lake, AB (YOD-R.W. McNair)
    14 min drive

Room options

View all photos for King Suite

King Suite

King Suite

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Smart TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Netflix
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King

Standard King

Standard King

Highlights

Soundproofed
Air conditioning
Smart TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Netflix
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Ramada by Wyndham Cold Lake
Pet-friendly
Free WiFi
Air conditioning
Gym
4.1 out of 5, Very good, (737)
The price is AU$132
for 1 night
includes taxes & fees
29 Nov - 30 Nov
Ramada by Wyndham Cold Lake

About the area

North America

What's nearby

  • Casino Dene - 3 min walk
  • Cold Lake Energy Centre - 12 min drive
  • Cold Lake Marina - 15 min drive
  • Cold Lake Provincial Park - 16 min drive
  • Kinosoo Ridge Ski Resort - 27 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Tim Hortons - ‬7 min drive
  • ‪Sawmill Prime Rib & Steakhouse - ‬7 min drive
  • ‪O2's Tap House & Grill - ‬7 min drive
  • ‪A&W Restaurant - ‬8 min drive

About this property

Hotel Dene & Conference Centre

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hotel Dene & Conference Centre. Free self parking is available.

This 3.5-star hotel is smoke free.

  • 120 guestrooms or units
  • 4 levels
  • Conference rooms
  • Full breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Dene & Conference Centre offers 120 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Smart televisions come with premium cable channels and Netflix. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BirchBark Bistro

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Courtyard Marriott Cold Lake Hotel
Courtyard Marriott Cold Lake
Courtyard By Marriott Cold Lake Alberta
Courtyard Cold Lake
Hotel Dene Conference Center
Dene & Conference Centre Cold
Courtyard by Marriott Cold Lake
Hotel Dene & Conference Centre Hotel
Hotel Dene & Conference Centre Cold Lake
Hotel Dene & Conference Centre Hotel Cold Lake

Frequently asked questions

What is the cancellation policy at Hotel Dene & Conference Centre?

Hotel Dene & Conference Centre offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Dene & Conference Centre?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Dene & Conference Centre on 28 Nov 2024 start from AU$165.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Dene & Conference Centre?

Yep, Hotel Dene & Conference Centre has a free self car park.

Are there any beaches close to Hotel Dene & Conference Centre?

The closest beach to Hotel Dene & Conference Centre is Kinosoo Beach (13.4 km).

Does Hotel Dene & Conference Centre serve breakfast?

Yeah, complimentary full breakfast is available daily.

Is there a free airport shuttle available at Hotel Dene & Conference Centre?

No, Hotel Dene & Conference Centre does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Dene & Conference Centre?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hotel Dene & Conference Centre?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hotel Dene & Conference Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 241 out of 419 reviews" "
Rating 8 - Good. 120 out of 419 reviews" "
Rating 6 - Okay. 22 out of 419 reviews" "
Rating 4 - Poor. 17 out of 419 reviews" "
Rating 2 - Terrible. 19 out of 419 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish our room had windows that opened or a small balcony. Perhaps other rooms did. We werent in the hotel much aside from sleeping and later evenings (hence wanting a balcony). Otherwise, clean, located near a casino if that is your thing, but not walkable to local city. Need to drive to Cold Lake
Stayed 2 nights in Jul 2024

4/10 Poor

Amanda

Travelled with family, Travelled with pets
Disliked: Amenities, property conditions & facilities
Ok stay but won’t be back. We were in town for an event in the Northern part of cold Lake. I booked this hotel specifically because they are both pet friendly & have a pool. Most hotels in Cold Lake only offer one & we were travelling with our dog. This hotel is located South of Cold Lake, so it added more time & gas to our drive, it was also substantially more expensive than my other options. Fair enough, I wanted a pool & a pet friendly hotel. I’ll pay to have both. We checked in late after a long drive from Calgary and unpacked. Only to find out the pool was indefinitely closed to do a maintenance issue. I completely understand it’s not the hotels fault. It’s out of their control. I would have preferred to know this when booking online. I would have booked a hotel closer to our final destination that was cheaper. When I told the front desk staff, she was kind of abrasive and said she couldn’t do anything and I’d have to speak to a manager. The next morning I spoke to a manager, a woman who gave me a big story about what happened with the pool but didn’t seem willing to compensate me for the extra amenities I had paid for but they weren’t able to deliver on. Another manager overheard and quickly came over right away to give me a discount. I was very impressed with his kindness, understanding and excellent customer service skills. He was wonderful and was able to give me a small discount. I’m appreciative for that, but I won’t pay that much to stay there again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome time Airshow Weekend
Always a great stay at Hotel Deni, great rates, top quality rooms, clean rooms, friendly staff, decent breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

Angie

Stayed 1 night in Jul 2024

10/10 Excellent

The

Liked: Cleanliness, staff & service, property conditions & facilities
There was an odd smell i the lobby/ elevator area, like body odor
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Tim

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel was nice, the room had lots of space and was very quiet except for the air conditioner which would make a lot of noise every so often. The dining choices were great, the breakfast amazing. The staff were very helpful and friendly. We were disappointed the pool was closed down; it was part of the reason we booked there. The elevator was an issue. Only one worked and the other one stunk so bad that most people didn't use it. We could smell it even if we walked by. We would stay there again in spite of those issues.
Stayed 2 nights in Jul 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy my stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Devon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Jun 2024

4/10 Poor

Linda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Craig

Stayed 1 night in Jun 2024

8/10 Good

Deanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Colin

Stayed 1 night in May 2024

6/10 Okay

Colbi

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great stay, they need to fix the smell in the elevator.
Stayed 2 nights in May 2024

4/10 Poor

Sammy

Stayed 2 nights in Apr 2024

6/10 Okay

Sammy

Disliked: Cleanliness, property conditions & facilities
Carpets are very dirty and stink!
Stayed 2 nights in Apr 2024

4/10 Poor

Peter

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This hotel is definitely not taken care of. The first thing that hits you is the smell of the place when you walk in. The wallpaper was peeling off the walls in one of the rooms my daughter had rented. In a positive note though. The beds were comfortable.
Stayed 1 night in May 2024

6/10 Okay

Jed

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

2/10 Terrible

Jayden

Disliked: Cleanliness, property conditions & facilities
Breakfast was alright
Stayed 2 nights in Feb 2024

10/10 Excellent

DWAYNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Go Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property with reasonable prices
Stayed 1 night in Feb 2024

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Veronica

Stayed 1 night in Feb 2024