2/10 Terrible
Janet
16 July 2024
Liked: Cleanliness
Disliked: Room comfort
I booked and paid for apartment 2 ground floor with garden view. however we were given an attic apartment up about 35 stairs. My husband is 85 years old and disabled. I complained to the owner and was told they could not move us as they were full.They must have put someone else in the apartment we had booked and paid for. A bottle of wine and a few chocolates were put in our room as compensation. We did stay having made the journey buy found it very difficult managing the stairs . The usable area in the living kitchen area was so small only one person could sit on the settee as the other end was under the eaves and was not suitable for us at all. Iwould like a refund of the additional money I paid for the more luxurious apartment that we booked
Janet
Stayed 7 nights in Jul 2024