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Bournemouth West Cliff Hotel & Spa

3.0 star property
Luxury Bournemouth hotel in Bournemouth City Centre with 2 indoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bournemouth West Cliff Hotel & Spa

2 indoor pools, pool loungers
Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs
Property entrance
Lounge
Garden

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Spa
    Spa
  • Bar
    Bar
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available

Explore the area

Map
7 Durley Chine Road, Bournemouth, England, BH2 5JS
  • The Square
    11 min walk
  • Bournemouth Lower Gardens
    12 min walk
  • Bournemouth Beach
    13 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    13 min drive

Room options

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

Highlights

Air conditioning
Free rollaway/extra beds
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Desk
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Desk
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Free bottled water
Satellite channels
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Free rollaway/extra beds
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Desk
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Desk
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About the area

Bournemouth

A luxury stay in Bournemouth awaits you at Bournemouth West Cliff Hotel & Spa. Within just a 15-minute stroll, you'll find popular places like Bournemouth Beach and Bournemouth International Centre. Highlights at this hotel include 2 indoor swimming pools, a full-service spa and a restaurant. .A day of pampering at Bournemouth West Cliff Hotel Spa can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub, sauna and pool loungers. 2605 square feet (242 square metres) of event facilities include 5 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning English breakfast is available. There's also the convenience of self parking. .Within a 20-minute drive of this 3-property class Bournemouth City Centre hotel, attractions include New Forest National Park and Poole Harbour.

What's nearby

  • Bournemouth Beach - 13 min walk - 1.1 km
  • Bournemouth International Centre - 13 min walk - 1.2 km
  • Oceanarium - 16 min walk - 1.4 km
  • Bournemouth Pavillion Theatre - 16 min walk - 1.4 km
  • Bournemouth Pier - 18 min walk - 1.6 km

Getting around

  • Bournemouth Station - 4 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive

Restaurants

  • ‪Brewhouse & Kitchen - ‬6 min walk
  • ‪Pasa Too - ‬5 min walk
  • ‪All Hail Ale - ‬6 min walk
  • ‪Jungle Café Bournemouth - ‬4 min walk
  • ‪Pinocchio - Bournemouth - ‬5 min walk

About this property

Bournemouth West Cliff Hotel & Spa

Luxury Bournemouth hotel in Bournemouth City Centre with 2 indoor swimming pools
As a guest of Bournemouth West Cliff Hotel & Spa, you'll find a full-service spa, 2 indoor swimming pools, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2605 square feet (242 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the luxury Bournemouth West Cliff Hotel & Spa. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Bournemouth hotel.

  • 1 building
  • 83 guestrooms or units
  • 3 levels
  • Conference rooms
  • 2605 sq ft of conference space
  • 242 sq. m of conference space
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Bournemouth West Cliff Hotel & Spa offers 83 accommodations with a hairdryer and free toiletries. 32-inch LCD televisions come with satellite channels. This Bournemouth hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Bournemouth West Cliff Hotel Spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Hungarian, Lithuanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • 2 indoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,605 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Grab bar near toilet (99 centimetre high)
  • Lift (200 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 December to 26 December:
  • Dining venue
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The following facilities are closed for New Year's Eve and New Year's Day:
  • Dining venue
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15 for adults and from GBP 10 for children
  • Uncovered self-parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Facilities fee: GBP 15 per person, per night and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Bournemouth Hallmark
Bournemouth Hallmark Hotel
Bournemouth Hotel Hallmark
Hallmark Bournemouth
Hallmark Bournemouth Hotel
Hallmark Hotel Bournemouth
Hotel Hallmark Bournemouth
Bournemouth West Cliff
Hallmark Hotel Cliff
Hallmark Bournemouth West Cliff
Hallmark Cliff
Hallmark Hotel Spa Bournemouth
Hallmark Hotel Bournemouth West Cliff
Bournemouth West Cliff & Spa
Bournemouth West Cliff Hotel
Bournemouth West Cliff Hotel Spa
Bournemouth West Cliff Hotel & Spa Hotel
Bournemouth West Cliff Hotel & Spa Bournemouth
Bournemouth West Cliff Hotel & Spa Hotel Bournemouth

Frequently asked questions

What is the cancellation policy at Bournemouth West Cliff Hotel & Spa?

Bournemouth West Cliff Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bournemouth West Cliff Hotel & Spa?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Bournemouth West Cliff Hotel & Spa on 15 Dec 2024 start from AU$96.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bournemouth West Cliff Hotel & Spa?

Yep, Bournemouth West Cliff Hotel & Spa has an uncovered self car park for GBP 10 per night.

Are there any beaches close to Bournemouth West Cliff Hotel & Spa?

Yep, Bournemouth West Cliff Hotel & Spa is a short 13-minute walk from Bournemouth Beach. Fun beach activities include windsurfing, parasailing and kayaking.

Is there a spa on site at Bournemouth West Cliff Hotel & Spa?

Yep, Bournemouth West Cliff Hotel Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Bournemouth West Cliff Hotel & Spa have a pool?

Bournemouth West Cliff Hotel & Spa has 2 indoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger. The swimming pool is closed on New Year's Eve and New Year's Day.

Does Bournemouth West Cliff Hotel & Spa serve breakfast?

Yeah, English brekkie is offered daily.

Is there a free airport shuttle available at Bournemouth West Cliff Hotel & Spa?

No, Bournemouth West Cliff Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Bournemouth West Cliff Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed seasonally each year from December 24 until December 26. The dining venue is closed on New Year's Eve and New Year's Day.

What time are check-in & check-out at Bournemouth West Cliff Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Bournemouth West Cliff Hotel & Spa?

No, only service animals are allowed.

Bournemouth West Cliff Hotel & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 269 out of 1002 reviews" "
Rating 8 - Good. 341 out of 1002 reviews" "
Rating 6 - Okay. 210 out of 1002 reviews" "
Rating 4 - Poor. 120 out of 1002 reviews" "
Rating 2 - Terrible. 62 out of 1002 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, short walk to the town
Stayed 1 night in Aug 2024

10/10 Excellent

Marissa

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa and pool for the children
Stayed 2 nights in Aug 2024

8/10 Good

Steve

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not fault the hotel or staff. Had a family emergency and hotel did everything they could to help a special thank you to the night manager/staff member Peter who was fantastic.
Stayed 3 nights in Aug 2024

8/10 Good

Andrew

Stayed 2 nights in Aug 2024

8/10 Good

Anastasia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Rowena

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Ntengu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean
Stayed 1 night in Aug 2024

2/10 Terrible

Dominic

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff were horrible and I’ve put a complaint in
Stayed 1 night in Aug 2024

10/10 Excellent

Anouck

Really enjoyed my stay. The hotel is situated in a lovely part of Bournemouth, residential, quiet and leafy and a short distance from the beach. Heaven. Thanks again Anouck
Stayed 1 night in Aug 2024

8/10 Good

Marnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant welcome and nice comfortable room. Would recommend and would stay again.
Stayed 1 night in Aug 2024

6/10 Okay

Steve

Travelled with family
Paid over £300 for 2 nights in the hotel. Surprised that parking was extra but carried on regardless. Hotel advertises having air conditioning. However on arrival (over the 2 hottest days of the year to date) advised the room allocated did not have A/C and no others available. Arrived at room to find 3 d fans, 2 of which were broken. The room was in poor condition, poor decor and felt like something from the 80’s. Nothing ‘superior’ about this room. Childs bed placed next to radiator - which we found on the first evening had been left on!!! 30deg, no a/c and radiator on. Pool is much smaller than the picture shows but was ok. Breakfast was decent. Location is good. Just not a great experience and not value for money
Stayed 2 nights in Aug 2024

10/10 Excellent

REDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Carole

Parking was reasonable. £10 a dayShort walk to beach. Food was good. Rooms were huge and clean. Grandkids had amazing time even though it was a short break. Indoor pool was warm . Hope to go back
Stayed 1 night in Aug 2024

6/10 Okay

Nicholas

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bournemouth trip
Lovely staff. Clean room. Only issue was that it was very stuffy. Temperature outside not terribly high, but couldn’t cool room down even with fan in room.
Stayed 1 night in Aug 2024

6/10 Okay

Mohammed

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony, Rhyl

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel, very clean, well appointed, pool was great, staff very friendly, all in all a very nice stay, just needed a few more breakfast options
Stayed 2 nights in Aug 2024

10/10 Excellent

Rikkilee

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Great
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK but let down on a couple of things
In general the hotel was nice, staff friendly, barman helpful, cleaners did a good job There’s hidden extras, parking per day advertised at £15 per day, local roads are free, yet they don’t offer this information. We wanted to use the spa for 2 hours on 1 day and was told we had to pay £20 per person!!! The food was generally ok, but expensive for the portion size and quality. The Tempura vegetables - a tiny slither of carrot or courgette was found inside and the batter tasted of fish, so perhaps cooked in the same deep fat fryer as the cod. The Salmon and Saffron rice - it was sooo bland, the salmon portion, child size, it was more a stater portion than a main course! The pool had kids swimming lessons, but it’s only small, so not ideal to have a chunk roped off. The bedroom was unbearably hot, we were given a fan but it didn’t help much and the cold tap only came out with hot water, the hot tap was scorching. Room size good, bed comfortable, other guests reasonably quiet. Outside seating area good. Would be nice to be able to go through to the pool but you have to go downstairs to get a member of staff to let you in. Gym, it a bad selection of equipment. Beach 15 min walk, clean and good facilities, Plenty of places to eat and drink nearby.
Stayed 5 nights in Jul 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Warm welcome, room was both spacious and well equipped. Great for a family, we had equivalent to a super king size bed and additional single bed for our son with room to spare. Great facilities with a spa and two pools, however it was not apparent you had to pay an additional of £15 for use of the spa utilities. Well furnished and decor modern. The bar and breakfast room are well appointed and furnished. Good selection for breakfast, although when my husband asked for a poached/fried egg, we were told this was against company policy! Ideal location for us - would be a 15-20 min walk to main pier. The only draw back was having to pay for parking at £10 per night.
Stayed 1 night in Aug 2024

6/10 Okay

Paul

Travelled with group
Air conditioning
Air conditioning leaking told reception 4 times but still leaking when we departed all they did was put towels on floor beside bed room 12
Stayed 5 nights in Jul 2024