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Bournemouth West Cliff Hotel & Spa

3.0 star property
Luxury Bournemouth hotel in Bournemouth City Centre with 2 indoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Bournemouth West Cliff Hotel & Spa

2 indoor pools, pool loungers
Property entrance
Superior Room
Bar (on property)
Deluxe Double Room | Bathroom

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Spa
    Spa
  • Bar
    Bar
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available

Explore the area

Map
7 Durley Chine Road, Bournemouth, England, BH2 5JS
  • The Square
    11 min walk
  • Bournemouth Lower Gardens
    12 min walk
  • Bournemouth Beach
    13 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    13 min drive

Room options

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

Highlights

Air conditioning
Free rollaway/extra beds
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Free bottled water
Electric kettle
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Private bathroom
Hairdryer
Electric kettle
Satellite channels
Daily housekeeping
Desk
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
Desk
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Free bottled water
Electric kettle
Satellite channels
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Free rollaway/extra beds
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
Desk
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

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The price is AU$250
for 1 night
includes taxes & fees
16 Nov - 17 Nov
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About the area

Bournemouth

A luxury stay in Bournemouth awaits you at Bournemouth West Cliff Hotel & Spa. Within just a 15-minute stroll, you'll find popular places like Bournemouth Beach and Bournemouth International Centre. Highlights at this hotel include 2 indoor swimming pools, a full-service spa and a restaurant. .A day of pampering at Bournemouth West Cliff Hotel Spa can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub, sauna and pool loungers. 2605 square feet (242 square metres) of event facilities include 5 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning English breakfast is available. There's also the convenience of self parking. .Within a 20-minute drive of this 3-property class Bournemouth City Centre hotel, attractions include New Forest National Park and Poole Harbour.

What's nearby

  • Bournemouth Beach - 13 min walk
  • Bournemouth International Centre - 13 min walk
  • Oceanarium - 16 min walk
  • Bournemouth Pavillion Theatre - 16 min walk
  • Bournemouth Pier - 18 min walk

Getting around

  • Bournemouth Station - 4 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive

Restaurants

  • ‪Brewhouse & Kitchen - ‬6 min walk
  • ‪Pasa Too - ‬5 min walk
  • ‪All Hail Ale - ‬6 min walk
  • ‪Jungle Café Bournemouth - ‬4 min walk
  • ‪Pinocchio - Bournemouth - ‬5 min walk

About this property

Bournemouth West Cliff Hotel & Spa

Luxury Bournemouth hotel in Bournemouth City Centre with 2 indoor swimming pools
As a guest of Bournemouth West Cliff Hotel & Spa, you'll find a full-service spa, 2 indoor swimming pools, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2605 square feet (242 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the luxury Bournemouth West Cliff Hotel & Spa. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Bournemouth hotel.

  • 1 building
  • 83 guestrooms or units
  • 3 levels
  • Conference rooms
  • 2605 sq ft of conference space
  • 242 sq. m of conference space
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Bournemouth West Cliff Hotel & Spa offers 83 accommodations with a hairdryer and free toiletries. 32-inch LCD televisions come with satellite channels. This Bournemouth hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Bournemouth West Cliff Hotel Spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Hungarian, Lithuanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • 2 indoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,605 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Grab bar near toilet (99 centimetre high)
  • Lift (200 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 December to 26 December:
  • Dining venue
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The following facilities are closed for New Year's Eve and New Year's Day:
  • Dining venue
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15 for adults and from GBP 10 for children
  • Uncovered self-parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Facilities fee: GBP 15 per person, per night and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Bournemouth Hallmark
Bournemouth Hallmark Hotel
Bournemouth Hotel Hallmark
Hallmark Bournemouth
Hallmark Bournemouth Hotel
Hallmark Hotel Bournemouth
Hotel Hallmark Bournemouth
Bournemouth West Cliff
Hallmark Hotel Cliff
Hallmark Bournemouth West Cliff
Hallmark Cliff
Hallmark Hotel Spa Bournemouth
Hallmark Hotel Bournemouth West Cliff
Bournemouth West Cliff & Spa
Bournemouth West Cliff Hotel
Bournemouth West Cliff Hotel Spa
Bournemouth West Cliff Hotel & Spa Hotel
Bournemouth West Cliff Hotel & Spa Bournemouth
Bournemouth West Cliff Hotel & Spa Hotel Bournemouth

Frequently asked questions

What is the cancellation policy at Bournemouth West Cliff Hotel & Spa?

Bournemouth West Cliff Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bournemouth West Cliff Hotel & Spa?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Bournemouth West Cliff Hotel & Spa on 24 Nov 2024 start from AU$102.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bournemouth West Cliff Hotel & Spa?

Yep, Bournemouth West Cliff Hotel & Spa has an uncovered self car park for GBP 10 per night.

Are there any beaches close to Bournemouth West Cliff Hotel & Spa?

Yep, Bournemouth West Cliff Hotel & Spa is a short 13-minute walk from Bournemouth Beach. Fun beach activities include windsurfing, parasailing and kayaking.

Is there a spa on site at Bournemouth West Cliff Hotel & Spa?

Yep, Bournemouth West Cliff Hotel Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Bournemouth West Cliff Hotel & Spa have a pool?

Bournemouth West Cliff Hotel & Spa has 2 indoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger. The swimming pool is closed on New Year's Eve and New Year's Day.

Does Bournemouth West Cliff Hotel & Spa serve breakfast?

Yeah, English brekkie is offered daily.

Is there a free airport shuttle available at Bournemouth West Cliff Hotel & Spa?

No, Bournemouth West Cliff Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Bournemouth West Cliff Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed seasonally each year from December 24 until December 26. The dining venue is closed on New Year's Eve and New Year's Day.

What time are check-in & check-out at Bournemouth West Cliff Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Bournemouth West Cliff Hotel & Spa?

No, only service animals are allowed.

Bournemouth West Cliff Hotel & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 266 out of 1007 reviews" "
Rating 8 - Good. 346 out of 1007 reviews" "
Rating 6 - Okay. 214 out of 1007 reviews" "
Rating 4 - Poor. 118 out of 1007 reviews" "
Rating 2 - Terrible. 63 out of 1007 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rodney

Liked: Cleanliness, property conditions & facilities, room comfort
Good location nice hotel
Stayed 6 nights in Jul 2024

10/10 Excellent

Shareefa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable excellent nights sleep
Stayed 2 nights in Aug 2024

4/10 Poor

James

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Hot
The hotel is nice, well furnished and staff are friendly. However, the room we stayed in which was on the top floor was extremely hot and we struggled to sleep. We had 2 fans and requested additional one but it made little difference. It’s a shame as the rest of the stay was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Mohammed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 3rd time we as a family have stayed at this amazing hotel in Bournemouth. The location and facilities are excellent and the hotel has recently been upgraded in the last 15 months and still is having bits and bibs done. The facilities are awesome as it has 2 pools one for the children and also has a spa for adults at a price of £15 for 2 nights or £20 pp for 3 or more. This time round we took my mother who is a dialysis patient and she had such an amazing time just relaxing and spending time in the hotel. As usual with the British weather you are not always guaranteed the sun, so was brilliant to have such a great hotel with all the amenities you need in those rainy days. I really enjoyed how they have upgraded the garden area as lovely plants and decking chairs as well as artificial lawn for comfort to those staying. The staff are always great and go the extra mile at all times. Thank you to everyone that made our stay a memorable one once again!
Stayed 3 nights in Jul 2024

10/10 Excellent

Gaurav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean, indoor family pool is heated , superior room allocated to us was huge . Tele was new, bar area is fun and food is amazing. Its also walkable.
Stayed 2 nights in Jul 2024

8/10 Good

Bobby

Stayed 3 nights in Jul 2024

4/10 Poor

Geoffrey

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Staff started off by telling me they didnt take my payment which turned out to be inaccurate. I got locked out of my room as the key stopped working and i went up and down 3 times. I went to use the spa and was told to go check with reception when i asked the staff member to check for me they said too busy. Overall majority of staff were rude and i would not stay here again.
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Unpleasant stay on a hot day
I would not recommend the hotel at all. No air condition on most of the room which was not highlighted when make the booking. After check in we discovered there is no toilet roll, no fridge and smoke alarm was wrapped in cling film. The front desk gentleman was great though.
Stayed 1 night in Jul 2024

8/10 Good

LUCY, Gaithersburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A friendly, comfortable hotel stay. Excellent breakfast- James made us very welcome. We were impressed he remembered guest names. Thank you for the welcome!
Stayed 2 nights in Jul 2024

10/10 Excellent

LUCY, Gaithersburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel. Staff very friendly & helpful. James made us feel very welcome at breakfast & we were impressed he remembered names of guests. Thank you for a welcoming stay!
Stayed 2 nights in Jul 2024

10/10 Excellent

kaj

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay as always, great service from staff
I had another lovely stay here. My room was fabulous, nice and new. The staff were friendly and welcoming as always. Great spa and restaurant. Thank you.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in, its an old building with modern additions and looked like it has recently been renovated. The staff were really friendly especially the maitre de James, who couldn't have been more helpful. It was in a perfect location, 10 minute walk from the main beach front and pier
Stayed 2 nights in Jul 2024

2/10 Terrible

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Sadly there was a 21st birthday party going on in the function room directly below our family room. The music didn’t stop until midnight and then there was lots of shouting until 1am. The music was very loud and everyone was unable to sleep. My 9 year old had a early start dance competition the next day and was very tired because of this.
Stayed 1 night in Jul 2024

6/10 Okay

Amanda

Travelled with family
Liked: Staff & service, amenities
Our room was very spacious and bathroom massive the room was a little tired and our bay window and bathroom windows real really dirty and blind in bathroom horrid .
Stayed 2 nights in Jul 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, room comfort
Clean and comfortable but expensive spa
Comfortable stay,clean & tidy room. Bathroom was fairly dated. If you want to use the spa facilities though it will cost you an extra £15 per person which felt steep on top of a £200 room. Parking is also charged so soon adds up
Stayed 1 night in Jul 2024

4/10 Poor

JEMIMA

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Weird hotel experience
We were not given a reason why there were no fridges in the rooms - very strange as we have never encountered a hotel room without even a small fridge before. No free parking for hotel guests staying overnight or for 4 nights as was our case. The 2 small bottles of toiletries that were provided for 2 people to share (a shower gel and a shampoo) were not replenished on the 2nd day after we requested a room refresh. Overall our stay was nothing impressive. The only saving grace was the location as it was a 7 minute walk to the beachfront.
Stayed 4 nights in Jul 2024

10/10 Excellent

annelise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Sonali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and food at this hotel are brilliant. We love the pool area. Some rooms are a little dated but comfortable.
Stayed 1 night in Jun 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lovely hotel, friendly, especially the waiting staff, what seemed like a lovely room, but it was far too warm. We were there in beautiful weather, but the windows barely opened for safety, and there was no air. We had 3 fans going and all it did was circulate hot air. Cranky kids didn’t want to be in the room, so when we left we didn’t come back til bed time. And it wasn’t just us. Others we spoke to said the same. We would recommend, but in the summer insist on a room not on the 3rd floor it seems the other floors had air conditioning.
Stayed 5 nights in Jun 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Underwhelming
I was looking forward to staying somewhere to unwind and relax after a long car journey and booked this just prior to leaving based on the facilities, modern clean spacious rooms in the photos and hotel car parking. When I arrived at around 7:30pm I was instructed all the facilities (all indoor) would be closing imminently, the room was much smaller than expected with just enough room to walk around the bed. The bathroom was very dated with bad fittings, half a job repairs to tiles and a rather cheap “hold it yourself” shower over bath. This did not match the clean, modern and characterful greeting, restaurant. When I assumed the costs had been saved in room design and furniture to make things more affordable I was then surprised to pay £10 for a glass of wine. If you’re arriving at the hotel and want to use the facilities this is only really practicable if you’re staying more than one night. As if you check in at a ‘normal hour’ and vacate the room after having had breakfast, they’ll be closed. Having said that, for the same price point you would be far more comfortable even in a reputable chain hotel. Extravagant reception and public facing look, disappointing on the inside
Stayed 1 night in Jun 2024

10/10 Excellent

Gyebi

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Hotel is clean and close to other interesting places around the Town
Stayed 1 night in Jun 2024

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good stay the variety for breakfast was good . We did however hear a person during the night that was trying doors . Which did frighten my daughter
Stayed 1 night in Jun 2024

10/10 Excellent

Nick

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with the most helpful friendly staff, who did everything they could to make our stay enjoyable. They were great with my 8 year old son and every request or question, he had fo them. A clean, luxury, hotel with a fantastic pool and lovely restaurant, bar and spa. Will definitely be returning!
Stayed 3 nights in May 2024