See all properties
Save

Hermitage Hotel OCEANA COLLECTION

4.0 star property
Beach hotel near Bournemouth International Centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hermitage Hotel OCEANA COLLECTION

In-room safe, desk, iron/ironing board, free WiFi
Exterior
Suite, Sea View | View from room
View from room
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Business services
    Business services

Explore the area

Map
Exeter Road, Bournemouth, England, BH2 5AH
  • Bournemouth International Centre
    1 min walk
  • Bournemouth Lower Gardens
    1 min walk
  • Oceanarium
    2 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    14 min drive

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Heating
LCD TV
Pillow menu
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Free bottled water
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, Sea View

Suite, Sea View

Suite, Sea View

Highlights

Heating
Kitchenette
Fridge
Dishwasher
LCD TV
Pillow menu
Private bathroom
Hairdryer
  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Heating
LCD TV
Pillow menu
Private bathroom
Hairdryer
Shower/bath combination
Bathrobes
Electric kettle
  • 36.4 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Double Room (Sleep 3)

In-room safe, desk, iron/ironing board, free WiFi

Family Double Room (Sleep 3)

Highlights

Heating
LCD TV
Pillow menu
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Champagne service
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Premier King Room

In-room safe, desk, iron/ironing board, free WiFi

Premier King Room

Highlights

Heating
LCD TV
Pillow menu
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Champagne service
  • Sleeps 2
  • 1 King Bed

View all photos for Compact Double Room

Compact Double Room

Compact Double Room

Highlights

Heating
LCD TV
Pillow menu
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Champagne service
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Family 3 Room

Premier Triple Room

Premier Family 3 Room

Highlights

Heating
LCD TV
Pillow menu
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Champagne service
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Single Room with Sea View

Single Room with Sea View

Single Room with Sea View

Highlights

Heating
LCD TV
Pillow menu
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Champagne service
  • Sea view
  • Sleeps 1
  • 1 Single Bed

View all photos for Compact Double Sea View

Compact Double Sea View

Compact Double Sea View

Highlights

Heating
LCD TV
Pillow menu
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Champagne service
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Heating
LCD TV
Pillow menu
Sofa bed
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Heating
LCD TV
Pillow menu
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Free bottled water
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

Highlights

Heating
LCD TV
Pillow menu
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Champagne service
  • 18 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Sea View

Superior Room, Sea View

Superior Room, Sea View

Highlights

Heating
LCD TV
Pillow menu
Private bathroom
Hairdryer
Shower/bath combination
Bathrobes
Electric kettle
  • 31 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Premier Double Room

Premier Double Room

Premier Double Room

Highlights

Heating
LCD TV
Pillow menu
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Champagne service
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier King Room with Sea View

In-room safe, desk, iron/ironing board, free WiFi

Premier King Room with Sea View

Highlights

Heating
LCD TV
Pillow menu
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Champagne service
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Family 4 Room

In-room safe, desk, iron/ironing board, free WiFi

Premier Family 4 Room

Highlights

Heating
LCD TV
Pillow menu
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Champagne service
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds OR 2 Single Beds and 2 Single Sofa Beds

View all photos for Premier Family 3 Room with Sea View

In-room safe, desk, iron/ironing board, free WiFi

Premier Family 3 Room with Sea View

Highlights

Heating
LCD TV
Pillow menu
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Champagne service
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Premier King or Twin Room with Sea View

In-room safe, desk, iron/ironing board, free WiFi

Premier King or Twin Room with Sea View

Highlights

Heating
LCD TV
Pillow menu
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Champagne service
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room (Sleeps 4)

In-room safe, desk, iron/ironing board, free WiFi

Family Room (Sleeps 4)

Highlights

Heating
LCD TV
Pillow menu
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Champagne service
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 1 Double Bed and 2 Single Beds

View all photos for Twin Room with Sea view

Twin Room with Sea view

Twin Room with Sea view

Highlights

Heating
LCD TV
Pillow menu
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Champagne service
  • 24 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
LCD TV
Pillow menu
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Champagne service
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Compact Twin

In-room safe, desk, iron/ironing board, free WiFi

Compact Twin

Highlights

Heating
LCD TV
Pillow menu
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Champagne service
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

Highlights

Heating
Kitchenette
Fridge
Dishwasher
LCD TV
Pillow menu
Private bathroom
Hairdryer
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King or Twin Room

Premier Double or Twin Room

Premier King or Twin Room

Highlights

Heating
LCD TV
Pillow menu
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Champagne service
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Pool
Hilton Bournemouth
Pool
Spa
Pet-friendly
Free WiFi
4.2 out of 5, Very good, (1001)
The price is AU$276
for 1 night
includes taxes & fees
16 Nov - 17 Nov
Hilton Bournemouth

About the area

Bournemouth

Hermitage Hotel OCEANA COLLECTION puts you in the heart of Bournemouth, connected to the convention centre and within steps of Bournemouth International Centre and Bournemouth Lower Gardens. Highlights at this beach hotel include 2 restaurants and in-room free WiFi. .The restaurant, Thomas Hardy, is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. 775 square feet (72 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM. There's also the convenience of self parking. .Places within a short walk of this 4-property class Bournemouth City Centre hotel include Bournemouth Pavillion Theatre and Bournemouth Beach.

What's nearby

  • Bournemouth International Centre - 1 min walk
  • Bournemouth Lower Gardens - 1 min walk
  • Bournemouth Pavillion Theatre - 3 min walk
  • Bournemouth Beach - 3 min walk
  • Bournemouth Pier - 4 min walk

Getting around

  • Bournemouth Station - 6 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 14 min drive

Restaurants

  • ‪Aruba - ‬2 min walk
  • ‪Bournemouth Pier - ‬3 min walk
  • ‪Bar So - ‬2 min walk
  • ‪Harry Ramsden's - ‬4 min walk
  • ‪Prom Cafe - ‬2 min walk

About this property

Hermitage Hotel OCEANA COLLECTION

Beach hotel near Bournemouth International Centre
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 3 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 775 square feet (72 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hermitage Hotel OCEANA COLLECTION. You'll have access to the indoor pool and outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bournemouth hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 775 sq ft of conference space
  • 72 sq. m of conference space
  • Built in 1850
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Hermitage Hotel OCEANA COLLECTION offers 76 accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, German, Italian, Polish, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 14 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Lounge
  • Thomas Hardy

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Art supplies
  • Children's dinnerware
  • Highchair
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 775 square feet of conference space
  • Business centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Built in 1850
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for GBP 6.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 for adults and from GBP 7.95 for children
  • Self-parking fee: GBP 14.00 per day
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in smoking rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hermitage Bournemouth
Hermitage Hotel Bournemouth
Hermitage Hotel OCEANA COLLECTION Bournemouth
Hermitage OCEANA COLLECTION Bournemouth
Hermitage OCEANA COLLECTION
Hermitage Oceana Collection
Hermitage Hotel OCEANA COLLECTION Hotel
Hermitage Hotel OCEANA COLLECTION Bournemouth
Hermitage Hotel OCEANA COLLECTION Hotel Bournemouth

Frequently asked questions

What is the cancellation policy at Hermitage Hotel OCEANA COLLECTION?

Hermitage Hotel OCEANA COLLECTION offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hermitage Hotel OCEANA COLLECTION?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Hermitage Hotel OCEANA COLLECTION on 2 Dec 2024 start from AU$132.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hermitage Hotel OCEANA COLLECTION?

Yep, Hermitage Hotel OCEANA COLLECTION has a self car park for GBP 14.00 per day. Onsite parking is limited.

Are there any beaches close to Hermitage Hotel OCEANA COLLECTION?

Yep, Hermitage Hotel OCEANA COLLECTION is a short 3-minute walk from Bournemouth Beach. Fun beach activities include waterskiing, windsurfing and body boarding. You can also find boat tours.

Is Hermitage Hotel OCEANA COLLECTION family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as highchairs and children's dinnerware in the guestrooms, it's no surprise that Hermitage Hotel OCEANA COLLECTION is a hit with families.

Does Hermitage Hotel OCEANA COLLECTION serve breakfast?

Yeah, buffet brekkie is offered weekdays between 7:30 AM and 9:30 AM and on weekends from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hermitage Hotel OCEANA COLLECTION?

No, Hermitage Hotel OCEANA COLLECTION does not offer an airport shuttle service.

Is there a bar or restaurant at Hermitage Hotel OCEANA COLLECTION?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hermitage Hotel OCEANA COLLECTION?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Is there a golf course on site at Hermitage Hotel OCEANA COLLECTION?

There isn't one on site, but Meyrick Park Golf Course is a short 19-minute walk away.

Hermitage Hotel OCEANA COLLECTION Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 366 out of 933 reviews" "
Rating 8 - Good. 315 out of 933 reviews" "
Rating 6 - Okay. 154 out of 933 reviews" "
Rating 4 - Poor. 63 out of 933 reviews" "
Rating 2 - Terrible. 35 out of 933 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandru Ionut

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was everything very organised
Stayed 1 night in Aug 2024

10/10 Excellent

Morgane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La location est très bien et la chambre était très propre.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eliza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at many places in Bournemouth but first time in Hermitage. It was great. I’m a terrible germophobe but to my surprise every surface was spotless. Beddings clean and fresh. Towels well washed. No speck of dust. Carpet looked as though they washed them before the season. Comfortable mattress and plenty of pillows. Aircon so quiet I managed to fall asleep in a lovely cool room. I’m coming back to Hermitage soon…
Stayed 1 night in Jul 2024

6/10 Okay

Kim

Stayed 2 nights in Jul 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mid week 3 night stay
Lovely hotel with friendly and helpful staff throughout our stay. Reception Manager resolved our Room allocation very quickly and arranged a room upgrade and complimentary beverages whilst the room change was being made. The quality of the room renovations is very good. Breakfast choices very good and high quality. Hotel is ideally placed for exploring Bournemouth and very close to the beach and pier. Bar pricing reasonable,
Stayed 3 nights in Jul 2024

10/10 Excellent

Richard

Stayed 1 night in Jul 2024

10/10 Excellent

TERRY

Travelled with partner
Smart Tv not setup for normal tv - room was newly refurbished and everything else was excellent
Stayed 2 nights in Jul 2024

10/10 Excellent

Clare, Seaford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Helpful, friendly and chatty staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Anooj

Liked: Cleanliness, staff & service, property conditions & facilities
Overall 5 stars
Stayed 3 nights in Jul 2024

10/10 Excellent

Anthony

Stayed 3 nights in Jul 2024

2/10 Terrible

Neil

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
I stayed here on the 22nd June with my partner and son !! I booked the room through hotels.com - we booked a superior sea view at a cost for one night of £218. This is a 4 star “ not a chance” I took pictures to show reception who even commented “ wow” let me speak with the manager . It was interesting that to get some air into the room all we got was smoke from the smoking area below the window. After 3 mails directly from me and a number of calls from hotels.com the “ management choose to ignore all of them. Extremely unprofessional. I understand they are trying to upgrade it then don’t charge upgrade costs until you have completed the work and more importantly listen to your customers and don’t bury your head in the sand !!!
Stayed 1 night in Jun 2024

6/10 Okay

F D

Travelled with group
Stayed 2 nights in Jun 2024

6/10 Okay

F D

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older hotel on the sea front which has been modernised to cater for residents of all ages and abilities.
Stayed 3 nights in Jun 2024

10/10 Excellent

Cindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it here
Despite the hotel having major refurbishment, I didn't hear any noise. Lovely double room with a sea view.
Stayed 1 night in Jun 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick visit
Amazing view of the seafront. Friendly staff and nice breakfast. Great location
Stayed 1 night in Mar 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Glynnis, Ringwood

Travelled with family
Liked: Staff & service
The 6minute walk from the X3 bus stop with our small suitcases was really pleasant. The location was perfectly situated with easy access to the gardens, beach, promenade, the BIC, the Odeon & main shoppping areas. Upon arrival, Ali at Reception was welcoming & friendly. When we were disappointed to find the superior room had a double bed & not the twin bedded room as requested, Ali moved us to a spacious, 1st floor, sea-facing room with a sofa. A mini-fridge, fan & safe were stored in the cupboards. The decor is a mixture of contemporary, classical & antique styles. The Hermitage is perfectly situated for anyone going to Bournemouth on holiday or to live entertainment or a conference at the BIC or annual Bournemouth Show.
Stayed 1 night in May 2024

8/10 Good

Stuart

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the time of our visit, a refurb is on going. This means that while we had a sea view, we also had a skip and scaffolding view It would have been good to know before booking that the two suites I booked for my mother's 80th birthday, required climbing 2 flights of stairs, because the lift serves a different part of the hotel.
Stayed 2 nights in May 2024

8/10 Good

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel needs a major update to be classed as a 4 star hotel
Stayed 6 nights in Apr 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

LAURA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My usual hotel in Bournemouth
I have stayed at the Hermitage several times, as its location is perfect. The staff are friendly, courteous and helpful. My room was clean and pleasant. Breakfast was delicious, as usual. The only issue I had this time was that my single bed, which is against the wall, had not been made properly. The bottom sheet and duvet were merely pushed down between the bed and the wall, and not tucked under the mattress. Also, the mattress cover was hot and noisy, and I had to remove it and remake the bed during the night. Overall, I had a great stay and I will return.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mrs b j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great hotel, in good location. Bar staff are very slow. Bit disappointed with the £14 to have to pay to park in the hotel car park. Breakfast was lovely they even catered for my husband who is gluten and dairy free.
Stayed 1 night in Apr 2024

8/10 Good

Ella

Liked: Cleanliness
Stayed 2 nights in Mar 2024

6/10 Okay

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024