2/10 Terrible
Elizabeth
3 Nov 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last option stay
I rented this room for my senior parents when they went to see other family at short notice.
The hotel is pretty run down and needs to be updated. But it was somewhat clean.
There were NO BLANKETS. The bed had a top sheet and the thin, threadbare bedspread that no one uses because we know they dont get cleaned all the time. They asked for blankets and was told they don't have any.They had to buy a couple from Walmart.
It was very loud from the surrounding restaurants, etc. They heard motorcycles and horns and loud music most of the night.
I guess I didn't do my homework enough, but assumed the rooms would have some soundproofing.
Breakfast is the basic continental but no milk for the cereal.
I called the front desk to be transferred to their room because my mom didn't answer her phone. The lady didn't speak English well and kept giving me the price of a room. Several times even then she hung up. I called back and finally got through enough to be transferred. That's very frustrating and rude.
My parents finally got frustrated enough and left late in the evening. They asked the desk clerk to look over the room to make sure everything was fine and to get back their deposit. The clerk said the room looked better after they left than before.
You definitely get what you pay for in this case. I would avoid if possible or wear earplugs and bring your own bedding.
Elizabeth
Stayed 2 nights in Nov 2024