Hilton Shijiazhuang

4.5 star property
Luxury hotel connected to the convention centre in Shijiazhuang with 6 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Shijiazhuang

Staircase
Indoor pool
Exterior
Exterior
1 KING BED HILTON STUDIO

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking available
  • Gym
  • Breakfast available

Explore the area

Map
5 Dong Da Jie, Chang'an District, Shijiazhuang, Hebei, 050011
  • Hebei Provincial Museum
    13 min walk
  • Shijiazhuang Stadium
    13 min walk
  • Chang'an Park
    13 min walk
  • Shijiazhuang (SJW-Zhengding Intl.)
    38 min drive

Room options

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Select Comfort bed
  • City view
  • Sleeps 3
  • 1 King Bed

1 KING BED HILTON DELUXE

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

KING ONE BEDROOM SUITE WITH LOUNGE ACCESS

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 157 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

KING EXECUTIVE SUITE WITH LOUNGE ACCESS

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 107 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

2 DOUBLE BEDS HILTON GUESTROOM

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

2 DOUBLE BEDS EXECUTIVE RM WITH LOUNGE ACCESS

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

1 KING HILTON DELUXE PLUS

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 62 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

1 KING HILTON EXECUTIVE PLUS WITH LOUNGE ACCESS

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

KING ONE BEDROOM APARTMENT WITH LOUNGE ACCESS

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
TV
Hypo-allergenic bedding
  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

1 KING BED HILTON STUDIO

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

1 KING BED HILTON GUESTROOM

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

PRESIDENTIAL SUITE WITH ACCESS TO LOUNGE

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
TV
  • 254 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

1 KING BED EXECUTIVE WITH LOUNGE ACCESS

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Double Hilton Guest Room

  • Sleeps 2
  • 2 Double Beds

King Studio

  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

Executive Suite

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

Double Hilton Executive

  • Sleeps 2
  • 2 Double Beds

HILTON KING EXECUTIVE PLUS

  • Sleeps 2
  • 1 Queen Bed

HILTON KING EXECUTIVE DELUXE

  • Sleeps 2
  • 1 Queen Bed

One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

King Hilton Executive

  • Sleeps 2
  • 1 Queen Bed

Presidential Suite

  • Sleeps 2
  • 1 King Bed

King Hilton Guest Room

  • Sleeps 2
  • 1 Queen Bed

King Deluxe Plus Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Shijiazhuang

Hilton Shijiazhuang places you in the centre of Shijiazhuang, connected to the convention centre and within just a 15-minute stroll of Hebei Provincial Museum and Shijiazhuang Stadium. Highlights at this luxury hotel include 6 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at iSpa can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and hydrotherapy. The restaurant, China Club, serves Chinese cuisine and is open for breakfast, lunch and dinner. Enjoy the indoor swimming pool, marina and 24-hour gym. Plus you'll find free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Continental breakfast is available daily between 6:30 AM and 10 AM. There's also self parking, along with the convenience of an area shuttle. .Places within a 15-minute walk of this 4.5-property class Shijiazhuang City Center hotel include Chang'an Park and Beiguo Shopping Mall.

What's nearby

  • Hebei Provincial Museum - 13 min walk - 1.1 km
  • Chang'an Park - 13 min walk - 1.2 km
  • Beiguo Shopping Mall - 14 min walk - 1.2 km
  • Xinbai Plaza - 4 min drive - 4.1 km
  • Hebei Normal University - 8 min drive - 6.6 km

Getting around

  • Shijiazhuang North Railway Station - 15 min drive
  • Shijiazhuang (SJW-Zhengding Intl.) - 38 min drive

Restaurants

  • 长安避风塘
  • ‪范西路菜市场凉菜 - ‬4 min walk
  • ‪石家庄庄晟名品服饰代理有限公司 - ‬5 min walk
  • ‪BoBo手摇奶茶坊 - ‬3 min walk
  • ‪上岛咖啡 - ‬7 min walk

About this property

Hilton Shijiazhuang

Luxury hotel connected to the convention centre in Shijiazhuang with 6 restaurants
Hilton Shijiazhuang offers its guests a full-service spa, a marina, and an indoor pool. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include meeting rooms and limo/town car service. Event space at this hotel measures 12206 square feet (1134 square metres) and includes a conference centre. A 24-hour health club, spa services, and multilingual staff are also featured at the luxury Hilton Shijiazhuang. An area shuttle within 8 km and a cruise ship terminal shuttle are available for a fee. Parking is available for a fee.

This 4.5-star Shijiazhuang hotel is smoke free.

  • 1 building
  • 594 guestrooms or units
  • 21 levels
  • 6 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 12206 sq ft of conference space
  • 1134 sq. m of conference space
  • Built in 2013
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
Hilton Shijiazhuang offers 594 air-conditioned accommodations with iPod docking stations and minibars. Select Comfort beds feature down duvets. A pillow menu is available. Televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a hydromassage showerhead. Bathrooms are also outfitted with dressing gowns, designer toiletries and complimentary toiletries.

This Shijiazhuang hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, laptop-compatible safes and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

ISpa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge) up to 8 km
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Parking on site (CNY 42 per day)

Food and drink

  • Daily continental breakfast available 6:30 AM to 10 AM for a fee: CNY 168 to 168 for adults and CNY 84 to 84 for children
  • 3 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • China Club
  • Flame RotisserieandGrill
  • Horizon

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference centre (12,206 square foot of space)
  • Meeting rooms

Outdoors

  • In a provincial park
  • Marina

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (70 centimetre high)
  • Lift (119 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch TV with cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Office
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1300 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CNY 168 to 168 for adults and CNY 84 to 84 for children
  • Self-parking fee: CNY 42 per day
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hilton Hotel Shijiazhuang
Hilton Shijiazhuang
Shijiazhuang Hilton
Hilton Shijiazhuang China - Hebei
Hilton Shijiazhuang Hotel
Hilton Shijiazhuang Hotel
Hilton Shijiazhuang Shijiazhuang
Hilton Shijiazhuang China - Hebei
Hilton Shijiazhuang Hotel Shijiazhuang

Frequently asked questions

What is the cancellation policy at Hilton Shijiazhuang?

Hilton Shijiazhuang offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Shijiazhuang?

As of 27 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Shijiazhuang on 28 Nov 2024 start from AU$127.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Shijiazhuang?

Yep, Hilton Shijiazhuang has a self car park for CNY 42 per day.

Is there a spa on site at Hilton Shijiazhuang?

Yep, iSpa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Hilton Shijiazhuang have a pool?

Hilton Shijiazhuang has an indoor pool.

What luxury perks are available at Hilton Shijiazhuang?

Hilton Shijiazhuang features a full-service spa, a 24-hour health club and an indoor pool. All guestrooms come with deep soaking tubs, hydromassage showerheads and Select Comfort beds.

What makes Hilton Shijiazhuang a romantic place to stay?

Couples spa treatments and couples dining, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at Hilton Shijiazhuang.

Is Hilton Shijiazhuang family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Shijiazhuang is a hit with families.

Are there hot tubs in the rooms at Hilton Shijiazhuang?

No, but there are deep-soaking baths in the guestrooms.

Does Hilton Shijiazhuang serve breakfast?

Yep, continental breakfast is on offer daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Hilton Shijiazhuang?

No, Hilton Shijiazhuang does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Shijiazhuang?

Yep, you can grab a meal at Hilton Shijiazhuang's onsite restaurant that serves Chinese cuisine.

What time are check-in & check-out at Hilton Shijiazhuang?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Shijiazhuang?

No, only service animals are allowed.

Hilton Shijiazhuang Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 83 out of 126 reviews" "
Rating 8 - Good. 34 out of 126 reviews" "
Rating 6 - Okay. 5 out of 126 reviews" "
Rating 4 - Poor. 3 out of 126 reviews" "
Rating 2 - Terrible. 1 out of 126 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room smelled a bit smoky
Stayed 2 nights in Aug 2024

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel
Stayed 2 nights in Aug 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Rui

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 1 night in May 2024

8/10 Good

Dennis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Air conditioner could not be controlled in the room , the room was like a oven and difficult to sleep
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Stayed 3 nights in Mar 2024

10/10 Excellent

Ping

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay in this hotel. It’s very close to public transportation, close to many food places and shopping malls.
Stayed 6 nights in Dec 2023

8/10 Good

Razmik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

HENGKY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All excellent except one the room little bit hot for set up with 25.5 C degrees. I can’t changes the temperature
Stayed 1 night in Nov 2023

10/10 Excellent

Fuhe

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay in this hotel again. Thank you for the excellent service.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Happy to stay here again
I'd be happy to stay here again for the comfortable bed and room, affordable price, and swimming/fitness center. The room was quite nice; I slept well; the bathroom and Evelyn and Crabtree toiletries were great. It wasn't as easy to work, though, as the internet was spotty. Sometimes I had to reconnect repeatedly, and my screen froze a few times and caused one online meeting to be postponed. The speed and reliability of the internet should be improved. Service was overall good in the end, but it can take effort or time to find someone who can speak English. Some staff were really great, and all were friendly. The few meals I had at the hotel were all right. I had a good massage at the spa, but it was rather pricey for the city. The hotel location is right across the street from the excellent Hebei Museum, and it's easy to get a taxi or Didi to visit great local sights like Longxing Temple and the Zhengding city wall area. There are air purifiers throughout the hotel to help with the pollution. This Hilton is a good choice for the SJZ.
Stayed 4 nights in Mar 2023

10/10 Excellent

Kanit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2019

2/10 Terrible

Renaldo

Liked: Cleanliness
Disliked: Staff & service, room comfort
Very upset with Hilton
This was a very bad stay, ended up there for 2 nights. The first morning for breakfast the lady sent me back to my room very rudely from the breakfast area and told me I must change my shoes, the sign that they have is not clear and she embarrassed me infront of other guests , staff were laughing at me and made me feel very uncomfortable, I was very upset. When I brought it to management they did nothing about it.
Stayed 1 night in Oct 2019

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good on all points. For USD, it was a great value -- spacious and generously appointed rooms, refreshed bottled waters daily, excellent amenities in bathroom so if you forgot anything, it was already there. Good food in restaurant -- especially if you're not Chinese and unsure of what to do/try. Staff was prompt on all inquiries, and helpful. Would stay again for sure.
Stayed 5 nights in Sep 2019

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel. tallest hotel in the city. Location is great
Stayed 3 nights in Jul 2019

10/10 Excellent

Lloyd, Auckland, New Zealand

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful property with great amenities and staff, with excellent restaurant.Maybe they could have a directory at ground level because reception is level 31
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, very helpful staff. The WIFi was not great on floor 34 but a member of staff brought an internet router to the room and it worked well
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best one in Shijiazhuang
Nice
Stayed 1 night in Feb 2019

8/10 Good

Joan

Overall experience was good. Check in could be better. Staff is alert when I left my electronic toothbrush in the room and promptly alert me upon checking out.
Stayed 1 night in Nov 2018

10/10 Excellent

DannySharma, Hamilton, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just opposite Hubei Museum and between the hustle bustle of the city. Plenty of options for food and travel. Nice cozy bed and all amenities one needs for a wonderful night.
Stayed 1 night in Oct 2018

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to stay
It is a affordable luxury hotel. The hotel is clean and nice. Front desk staff was very friendly and flexible. The staff at the door sent us all the way to the room. Breakfast and bar are both nice. Wine is pricey though. Location is perfect for searching good food and shopping. It takes about 30 min to get to the airport without traffic.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. The staff were friendly. It’s newer hotel.
Stayed 1 night in Jul 2018

6/10 Okay

Su Chew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beware of smoke smell & stuffy room.
Aircon is very weak despite turning on to the max fan speed. Couldn't stand the still air although is not warm in the room. Asked for a fan to keep the air well ventilated, hotel staff is helpful and prompt with the request. They actually allow people to smoke inside the building. (Bar area) Very smoky when we pass through the bar to get to the restaurant at 30 floor. My colleague complaint the room is with smoke smell from aircon outlet even we requested for non smoking room. The lift lobby and the corridor to the room at 31 floor always very dim and stuffy. Could be the energy conservative effort but l think the lift lobby and corridor should always be well ventilated and having good lighting condition to make guest feel welcome. Washing machine is available in the room.
Stayed 3 nights in May 2018