Holiday Inn London Brentford Lock, an IHG Hotel

4.0 star property
Waterfront Brentford hotel in Syon with a fitness centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn London Brentford Lock, an IHG Hotel

Exterior
Exterior
Bar (on property)
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Gym
  • Room service
  • 24/7 front desk
  • Bar
The price is AU$205
includes taxes & fees
16 Jan - 17 Jan

Explore the area

Map
Commerce Road, Brentford, England, TW8 8GA
  • Syon Park
    7 min walk
  • Syon House
    7 min walk
  • University of West London
    6 min drive
  • London (LHR-Heathrow)
    23 min drive

Room options

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 King Bed, Balcony (View)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 23.1 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Brentford

At Holiday Inn London Brentford Lock, an IHG Hotel you'll be 4.4 km (2.8 mi) from Royal Botanic Gardens, Kew and 4.5 km (2.8 mi) from Twickenham Stadium. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, The Open Lobby, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 12745 square feet (1184 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Syon hotel include Wembley Stadium and Harrods.

What's nearby

  • Syon Park - 7 min walk
  • Royal Botanic Gardens, Kew - 5 min drive
  • Twickenham Stadium - 7 min drive
  • Westfield London Shopping Centre - 13 min drive
  • Wembley Stadium - 14 min drive

Getting around

  • Boston Manor Underground Station - 4 min drive
  • Brentford Station - 11 min walk
  • Heathrow Airport (LHR) - 23 min drive

Restaurants

  • ‪Magpie and Crown - ‬3 min walk
  • ‪Galata Pera Restaurant - ‬11 min walk
  • ‪Feather & Heart - ‬2 min walk
  • ‪Ing Thai - ‬9 min walk
  • ‪Jenny Cafe - ‬5 min walk

About this property

Holiday Inn London Brentford Lock, an IHG Hotel

Waterfront Brentford hotel in Syon with a fitness centre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 6 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 12745 square feet (1184 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Holiday Inn London Brentford Lock, an IHG Hotel. For a fee, parking is available.

This 4-star Brentford hotel is smoke free.

  • 134 guestrooms or units
  • 6 levels
  • Conference rooms
  • 12745 sq ft of conference space
  • 1184 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn London Brentford Lock, an IHG Hotel offers 134 accommodations with a safe and a hairdryer. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Brentford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Arabic, English, French, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 14 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Open Lobby

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12,745 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (116 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 13.95 per person
  • Covered self-parking fee: GBP 14 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brentford Holiday Inn
Brentford Lock
Brentford Lock Holiday Inn
Holiday Inn Brentford
Holiday Inn Brentford Lock
Holiday Inn Brentford Lock Hotel
Holiday Inn Lock Hotel Brentford
Holiday Inn Brentford Lock
London Brentford Lock, An Ihg
Holiday Inn Brentford Lock an IHG Hotel
Holiday Inn London Brentford Lock, an IHG Hotel Hotel
Holiday Inn London Brentford Lock, an IHG Hotel Brentford
Holiday Inn London Brentford Lock, an IHG Hotel Hotel Brentford

Frequently asked questions

What is the cancellation policy at Holiday Inn London Brentford Lock, an IHG Hotel?

Holiday Inn London Brentford Lock, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn London Brentford Lock, an IHG Hotel?

As of 9 Jan 2025, prices found for a 1-night stay for 2 adults at Holiday Inn London Brentford Lock, an IHG Hotel on 16 Jan 2025 start from AU$204.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn London Brentford Lock, an IHG Hotel?

Yep, Holiday Inn London Brentford Lock, an IHG Hotel has a covered self car park for GBP 14 per night.

Is Holiday Inn London Brentford Lock, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn London Brentford Lock, an IHG Hotel is a hit with families.

Does Holiday Inn London Brentford Lock, an IHG Hotel serve breakfast?

Sure does, buffet breakfast is available weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Holiday Inn London Brentford Lock, an IHG Hotel?

No, Holiday Inn London Brentford Lock, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn London Brentford Lock, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn London Brentford Lock, an IHG Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn London Brentford Lock, an IHG Hotel?

No, pets are not allowed.

Holiday Inn London Brentford Lock, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 538 out of 1000 reviews" "
Rating 8 - Good. 347 out of 1000 reviews" "
Rating 6 - Okay. 70 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Brian

Does what it says on the tin. Perfectly satisfactory budget hotel in easy to find location with parking below.
Stayed 1 night in Oct 2024

4/10 Poor

michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff did not want to help with changing dates for booking at my fault but got onto it in 5 mins of making booking which they said contact Expedia for booking change then got AI which wanted to charge me more for booking so I lost 250.00 dollars for a simple mistake on my behalf but admitted it was my fault. As pensioners that is a lot of money to loose also not happy with Expedia as they can see I've booked a lot of hotels through them
Stayed 1 night in Sep 2024

8/10 Good

Bright

Stayed 2 nights in Sep 2024

10/10 Excellent

Sherie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very courteous and ensure my stay went well. My room was very clean. I had no concerns with noise.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Eileen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Randy

Stayed 1 night in Sep 2024

10/10 Excellent

MANJUNATH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual, amazing experience. Sweden from front desk was extremely courteous and an amazing staff. He's really an asset.
Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mohammad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff.
Stayed 1 night in Jun 2024

8/10 Good

GABRIELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and quiet. We purchased the breakfast for the next morning. The breakfast was cold. The hotel needs to figure out a way to keep breakfast warn. Cold pancakes and eggs dont cut it.
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved thisnhotel overlooking the canal
Stayed 3 nights in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view
Awesome view of the lock from the huge balcony!
Stayed 1 night in Aug 2024

10/10 Excellent

Jan Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Sep 2024

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Ashok

Liked: Staff & service, property conditions & facilities
Checking in was quick and hassle free, all the staff were very helpful. Room was clean and comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities
Really good stopover hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

Osama

Stayed 3 nights in Aug 2024

10/10 Excellent

DiNesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit London and Stay Here
Honestly the best Holiday Inn that I’ve stayed in, in regards to service and level of attention. The location was clean, staff was friendly and the beds were comfortable. Upon arrival the kids were greeted with a kids activity packet. The onsite restaurant was top tier and unique to London specific offerings. The location was very close to be the bus line which will get you to the Underground in ~10 short minutes. There are local eateries and a grocery store within walking distance. While the image of the waterfront appears attractive the waterfront was mossy during this visits. However, this was not a deal breaker for us. If I travel to London again I would be a repeat guest.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay, Highly Recommended!!
Amazing canal-side location, conveniently close to shops, public transport (need to ride a bus for about 15-20 mins) to get to the closest tube station, though, and excellent ambiance inside. The reception was great, service was above and beyond expectations (Isaac was great!), and happily accepted a complimentary late checkout of an addition two and a half hours. Can’t fault this hotel much, if at all.
Stayed 1 night in Aug 2024