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The Star Grand Brisbane

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Star Grand Brisbane

Front of property
Garden
River King Room | Living area
Restaurant
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Room service
  • Parking available
  • Air conditioning
The price is AU$380
includes taxes & fees
19 Dec - 20 Dec

Explore the area

Map
33 William Street, Brisbane, QLD, 4000
  • Brisbane City Botanic Gardens
    5 min walk
  • Treasury Casino
    9 min walk
  • Queen Street Mall
    10 min walk
  • Brisbane, QLD (BNE)
    26 min drive

Room options

View all photos for City Accessible

In-room safe, laptop workspace, blackout curtains, iron/ironing board

City Accessible

Highlights

Air conditioning
LCD TV
Blackout curtains
Bathrobes
Coffee/tea maker
Iron/ironing board
Daily housekeeping
Laptop workspace
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for River King Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

River King Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hydromassage showerhead
Private bathroom
Rainfall showerhead
  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for River Suite

River Suite

River Suite

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
Separate bath and shower
Rainfall showerhead
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for City Twin Room

City Twin Room

City Twin Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Bathrobes
Hydromassage showerhead
Private bathroom
Rainfall showerhead
Coffee/tea maker
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Skyline City Suite

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Skyline City Suite

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
Separate bath and shower
Rainfall showerhead
  • 113 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for City Suite

In-room safe, laptop workspace, blackout curtains, iron/ironing board

City Suite

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
Separate bath and shower
Rainfall showerhead
  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for River Accessible

In-room safe, laptop workspace, blackout curtains, iron/ironing board

River Accessible

Highlights

Air conditioning
LCD TV
Blackout curtains
Bathrobes
Coffee/tea maker
Iron/ironing board
Daily housekeeping
Laptop workspace
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Skyline Penthouse Suite

Skyline Penthouse Suite | Bathroom

Skyline Penthouse Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
2 bedrooms
Private bathroom
  • 217 sq m
  • River view
  • Sleeps 5
  • 2 King Beds

View all photos for City King

In-room safe, laptop workspace, blackout curtains, iron/ironing board

City King

Highlights

Air conditioning
LCD TV
Blackout curtains
Bathrobes
Hydromassage showerhead
Private bathroom
Rainfall showerhead
Coffee/tea maker
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is AU$639
for 1 night
includes taxes & fees
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About the area

Brisbane

The Star Grand Brisbane places you in the centre of Brisbane, within a 30-minute stroll of South Bank Parklands and Brisbane Convention and Exhibition Centre.

What's nearby

  • South Bank Parklands - 15 min walk
  • The Gabba - 2 min drive
  • Roma Street Parkland - 2 min drive
  • Suncorp Stadium - 3 min drive
  • Brisbane Convention and Exhibition Centre - 4 min drive

Getting around

  • South Bank Station - 16 min walk
  • Brisbane Airport (BNE) - 26 min drive

Restaurants

  • ‪The Pancake Manor - ‬7 min walk
  • ‪Roti Place - ‬8 min walk
  • ‪The Waterline Restaurant - ‬2 min walk
  • ‪Kadoya - ‬8 min walk
  • ‪Jackpot Dining - ‬9 min walk

About this property

The Star Grand Brisbane

There are 3 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. The Star Grand Brisbane also features a casino, concierge services, and dry cleaning/laundry services. For a fee, parking is available.
  • 340 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Casino
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site
The Star Grand Brisbane offers 340 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary dressing gowns and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Restaurants on site

  • Babblers
  • Cicada Blu
  • Sokyo

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property’s restaurants will not be available until the end of August 2024.
This property's pool, sauna, steam room and fitness facilities will not be available until the end of November 2024.

Renovations and closures

The following facilities or services will be unavailable from October 22 2024 to February 28 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from 29 August 2024 to 28 February 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Saturday:
  • Fitness facility
  • Outdoor pool
  • Sauna
The following facilities are closed on Thursday and Friday:
  • Fitness facility
  • Outdoor pool
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 40 for adults and from AUD 40 for children
  • Self-parking fee: AUD 45 per day
  • Valet parking fee: AUD 65 per day
  • Rollaway bed fee: AUD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club and debit cards. Cash is not accepted. 

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

The Star Grand Brisbane Hotel
The Star Grand Brisbane Brisbane
The Star Grand Brisbane Hotel Brisbane

Frequently asked questions

What is the cancellation policy at The Star Grand Brisbane?

The Star Grand Brisbane offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Star Grand Brisbane?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at The Star Grand Brisbane on 19 Dec 2024 start from AU$380.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Star Grand Brisbane?

Yep, The Star Grand Brisbane has a self car park for AUD 45 per day.

Are there any beaches close to The Star Grand Brisbane?

The closest beach to The Star Grand Brisbane is Shorncliffe Beach (17.8 km).

Does The Star Grand Brisbane have a waterslide?

No, there is no waterslide at The Star Grand Brisbane, but Streets Beach is a short 19-minute walk away.

Does The Star Grand Brisbane serve breakfast?

Yep, cooked-to-order brekkie is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at The Star Grand Brisbane?

No, The Star Grand Brisbane does not offer an airport shuttle service.

Is there a bar or restaurant at The Star Grand Brisbane?

Yep, The Star Grand Brisbane has 3 restaurants.

What time are check-in & check-out at The Star Grand Brisbane?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Star Grand Brisbane?

No, pets are not allowed.

The Star Grand Brisbane Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 32 reviews" "
Rating 8 - Good. 8 out of 32 reviews" "
Rating 6 - Okay. 3 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

10/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
I would have loved a swim on the 30-degree day! i didn't realise that the facilities are still being built.
Stayed 1 night in Dec 2024

8/10 Good

Stuart

Travelled with partner
Sky Deck is absolutely fabulous and the highlight of our stay. Twin Room No 1494 was spacious, clean, well stocked and all the mod cons. Still a lot of renovations going on but we knew that when booking. Casino is okay but doesn't have the charm of the old Treasury. No Keno online - unpaid licence rumour? They have a truck load of staff but the Cherry Bar, which is their focal point, was not open sometimes during the day. The staff we encountered were friendly and helpful. The main issue we had was with the layout. They have these massive stairs that light up and you think if you walked up those you would be in the casino but no it's a BMW showroom instead. You have to go up the scary tall escalator to get to the casino. Same with the Bonner bridge, you would think it would lead to some grand entrance but it doesn't. Lifts were confusing and it took us about 1.5 days to sort of get the hang of the layout. Staff are not informed of what is going on. There were issues with Keno, lifts and exit doors and security guards and information desk were not aware of correct information.
Stayed 2 nights in Dec 2024

8/10 Good

Selwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the time
Stayed 3 nights in Nov 2024

10/10 Excellent

Allyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing stay, the rooms were beautiful and modern. So clean. Super comfy bed and the pillows were beautiful. Can’t wait to go back
Stayed 1 night in Oct 2024

10/10 Excellent

Zahara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Skyline City Suite - room 1658. Stunning space. Ample room, large dining table, couch and butlers kitchen tucked away. Everything was clean and beautiful. Free mini bar was a plus!
Stayed 1 night in Oct 2024

6/10 Okay

Ben

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pool and leisure centre not open. Room quality excellent. Location and view excellent. Room service food below average. Paid via Wotif but Star Grand reception insisted had not been paid and charged us twice. Still trying to sort out a refund from Star Grand. Definitely a few teething problems.
Stayed 1 night in Oct 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
The star is very luxurious, which is what you should expect for the price. Very comfortable beds and very clean. The downsides, was that not of all the amenities such as the pool were available as it was still being built. The other downside was that using the lifts was somewhat confusing when it got busier later in the night. If the casino was at full capacity, you couldn't access the area via the lift. It took me asking a stranger for help, to which he suggested speaking to the lobby staff about it which I did. They pointed me in the direction to head to the level I needed to get to buy going outside and up a few sets of escalators. A note in the lift would have been appreciated as we heard many people got stuck in them due to this reason. We also weren't aware that the mini bar in our room was complimentary, we would have taken advantage of that if we knew. Unsure if it is always free but thought I would mention. Overall, the stay was very comfortable and we did enjoy ourselves. We will be back!
Stayed 1 night in Sep 2024

6/10 Okay

Bryan, Cold Spring Harbor

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It needs a lot of work
Stayed 1 night in Sep 2024