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Grand Hotel Normandy by CW Hotel Collection

4.0 star property
Hotel with a fitness centre, near Bruges Christmas Market

Photo gallery for Grand Hotel Normandy by CW Hotel Collection

Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Family Quadruple Room
Hallway
Garden
Reception hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
The current price is AU$230
includes taxes & fees
3 Apr - 4 Apr

Explore the area

Map
Hoefijzerlaan 37, Bruges, B-8000
  • Bruges Christmas Market
    ‪11 min walk‬
  • Bruges Market Square
    ‪11 min walk‬
  • Historic Centre of Brugge
    ‪12 min walk‬
  • Ostende (OST-Ostend-Bruges Intl.)
    ‪36 min drive‬

Room options

View all photos for Romantic Double Room, 1 Queen Bed

Romantic Double Room, 1 Queen Bed

Romantic Double Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout curtains
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

Economy Room

Economy Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout curtains
Hairdryer
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room

Basic Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout curtains
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout curtains
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Renovated in 2021
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

About the area

Bruges

Grand Hotel Normandy by CW Hotel Collection places you in the centre of Bruges, within just a 15-minute stroll of popular places like Bruges Christmas Market and Bruges Market Square. Highlights at this hotel include an indoor swimming pool and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and pool loungers. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and a garden. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Within a 20-minute drive of this 4-property class Historical Center Bruges hotel, attractions include Historic Centre of Brugge and Zeebrugge Harbour.

What's nearby

  • Bruges Christmas Market - 11 min walk - 1.0 km
  • Bruges Market Square - 11 min walk - 1.0 km
  • Historic Centre of Brugge - 12 min walk - 1.0 km
  • Bruges Belfry - 12 min walk - 1.1 km
  • Basilica of the Holy Blood - 15 min walk - 1.3 km

Getting around

  • Bruges Station - 16 min walk
  • Ostende (OST-Ostend-Bruges Intl.) - 36 min drive

Restaurants

  • ‪Leffe 't Zand - ‬4 min walk
  • ‪'t Santpoortje - ‬4 min walk
  • ‪Villa Gerard - ‬4 min walk
  • ‪Bras Café - ‬4 min walk
  • ‪Bar'Ziel - ‬3 min walk

About this property

Grand Hotel Normandy by CW Hotel Collection

Hotel with a fitness centre, near Bruges Christmas Market
Grand Hotel Normandy by CW Hotel Collection offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Grand Hotel Normandy by CW Hotel Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Grand Hotel Normandy by CW Hotel Collection was completed in May 2021.

This 4-star Bruges hotel is smoke free.

  • 64 guestrooms or units
  • 2 levels
  • 2 buildings
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Grand Hotel Normandy by CW Hotel Collection offers 64 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include a hairdryer and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Dutch, English, French, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 25 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.98 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10.00 for children
  • Uncovered self-parking fee: EUR 25 per night (in/out privileges)
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, Eurocard, Barclaycard and cash. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Bruges Floris Hotel
Floris Bruges
Floris Bruges Hotel
Floris Hotel Bruges
Hotel Floris Bruges
Floris Karos Bruges
Hotel Floris Karos
Karos Hotel
Floris Karos Bruges
Grand Hotel Normandy
Normandy By Cw Collection
Grand Hotel Normandy by CW Hotel Collection Hotel
Grand Hotel Normandy by CW Hotel Collection Bruges
Grand Hotel Normandy by CW Hotel Collection Hotel Bruges

Frequently asked questions

What is the cancellation policy at Grand Hotel Normandy by CW Hotel Collection?

Grand Hotel Normandy by CW Hotel Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hotel Normandy by CW Hotel Collection?

As of 1 Apr 2025, prices found for a 1-night stay for 2 adults at Grand Hotel Normandy by CW Hotel Collection on 3 Apr 2025 start from AU$216.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hotel Normandy by CW Hotel Collection?

Yep, Grand Hotel Normandy by CW Hotel Collection has an uncovered self car park with in/out privileges for EUR 25 per night. Onsite parking is limited.

Are there any beaches close to Grand Hotel Normandy by CW Hotel Collection?

The closest beach to Grand Hotel Normandy by CW Hotel Collection is Knokke-Heist Beach (16.6 km).

Does Grand Hotel Normandy by CW Hotel Collection have a pool?

Yep, and guests love it! Grand Hotel Normandy by CW Hotel Collection has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

Does Grand Hotel Normandy by CW Hotel Collection serve breakfast?

Sure does, buffet brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Grand Hotel Normandy by CW Hotel Collection?

No, Grand Hotel Normandy by CW Hotel Collection does not offer an airport shuttle service.

What time are check-in & check-out at Grand Hotel Normandy by CW Hotel Collection?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Grand Hotel Normandy by CW Hotel Collection?

No, pets are not allowed.

Grand Hotel Normandy by CW Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 355 out of 543 reviews
Rating 8 - Good. 136 out of 543 reviews
Rating 6 - Okay. 30 out of 543 reviews
Rating 4 - Poor. 14 out of 543 reviews
Rating 2 - Terrible. 8 out of 543 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cant wait to go back
Amazing stay and we loved it here. Beds are comfy but may bring our own pillows next time. Staff are all very welcoming and polite. We shall return..
Stayed 2 nights in Dec 2024

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in a great location
The hotel was beautiful situated in a great location in walking distance from Bruges market. On arrival the staff were extremely friendly and this continued throughout our stay. The room was small but ideal for a 2 night stay in the city. The room and bathroom was clean and we were provided with coffee facilities and toiletries. The hotel was in a great location abouts 15 minutes from both the markets and station. The hotel bar was very cosy and reasonably priced. I would highly recommend!
Stayed 2 nights in Dec 2024

10/10 Excellent

Sohvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel <3
Beautiful hotel in great location! Absolutely love the style of this hotel. The only downside was that the big breakfast was very animal product based. Please consider more environmental and animal friendly options. Thank you for having us!
Stayed 2 nights in Dec 2024

8/10 Good

Lucy

Travelled with partner
Liked: Staff & service, amenities
Just arrived home from a weekend away in Bruges. This hotel was in a great location being only a short walk away from the Center of Bruges, perfect for those wishing to visit the Christmas markets at this time of the year. Although the hotel car park was full there was a large safe and secure car park only 100 meters away for a reasonable price. The staff were friendly and the lobby was warm and welcoming although the public toilets smelt awful. The hotel overall had quite a dated decor but I think this added to the charm or staying in Bruges. The breakfast was great with lots of choices to suit anyone’s taste, and I particularly liked the decor in there too. The rooms were clean and beds were comfy, however the pillows were rather lumpy. The pool was a great addition for those who like a dip, however could have been cleaner. Overall we had a great weekend but could do without the smell of toilets down the corridors and in the elevators.
Stayed 2 nights in Dec 2024

10/10 Excellent

Manjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

P

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Our bathroom hadn't been cleaned properly on arrival. The window did not close or lock. It was reported to reception and we were told "Thanks, we will do a deep clean of your room today", and the room never got cleaned. The hotel smelt horrible in our corridor, and the overpowering smell of chemicals from the pool was disgusting. The welcoming staff were lovely, and the breakfast staff very attentive and helpful, but sadly the quality of the hotel lets them down. A very noisey hotel also, where you could hear people above and outside the rooms, the lift at night, and the washing machines going all night from the laundry.
Stayed 3 nights in Dec 2024

8/10 Good

Shiphrah, London

Liked: Staff & service, property conditions & facilities
The staff are amazing
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Very comfortable stay in a quality hotel next to the historic center
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Linsey

Stayed 2 nights in Nov 2024

8/10 Good

Clare

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

8/10 Good

terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good .. but wont go back
Got there and there was no parking even though it was stated as designated .. you have to reserve and then its 25 euros a night ... so we used a car park. This wasnt the hotels fault but rather the agents. Next morning our toilet started bubbling and burping which bought small amounts of feaces back up and it also smelt. Went to reception and asked for cleaning materials to use before we used it because of spatter as i knew they couldnt rip the whole sewage system up to rememdy the problem... hotel was also full. They were helpful enough but offered nothing by way of myself becoming a cleaner for 3 days ... even a bottle of plonk on leaving would have been a gesture... but there was no apology that i had to do that etc. Which is why i wont use this hotel again. But its a good location and the breakfast was amazing. Staff were generaly polite and freindly. It was just the loo issue ... which was actually a pretty serious one.. of which i have videos ... but was handled wrong. If this hadnt happened this hotel would be my go to for brugge
Stayed 3 nights in Nov 2024

8/10 Good

PAUL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check out was at 11 but none of the materials given said that and there was no phone in the room, so i could not call to ask. Im from the US and waking up even at 1100 is early for me. A clerk was upset when i checked out at 1200 and threatened to charge extra but a nice clerk intervened. Also the room was too hot even with the heating off.
Stayed 1 night in Nov 2024

10/10 Excellent

Glynn

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely long, family weekend in Bruges, staying at Grand Hotel Normandy. The hotel was excellent, the family room was spacious and clean. We enjoyed using the swimming pool and the gym. Our children loved playing chess and connect 4 in the really nice, reception bar.
Stayed 3 nights in Nov 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Amazing hotel for family trip
Stayed 3 nights in Nov 2024

8/10 Good

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay! Excellent location and comfortable rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

chloe

Stayed 3 nights in Oct 2024

2/10 Terrible

Samuel

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I had to change room as there was black mould in my hotel room next to my bed.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mr Narinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent large family rooms, walkable to the town center, with a swimming pool and a carpark close by, it was a great hotel for a short stay in Brugge.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alastair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel.
We loved Grand Normandy Hotel. The lobby is great as there is a connect 4 and chess board while waiting. There is a bar with a good range of drinks as well, and the staff are incredibly helpful and positive. The breakfast is magic. Best hotel breakfast I've had in Europe. Nice touch with the free sweets in and around the hotel and the complimentary biscuits when we left. The swimming pool is warm and there are plenty of towels and loungers. We will definitely be back to Bruges and the Grand Normandy!
Stayed 4 nights in Oct 2024

8/10 Good

Jacklyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location to food and shopping!
Stayed 2 nights in Oct 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the fact that the hotel was away from the busy old town but close enough to walk there in 15 minutes or so. The staff were very friendly and helpful. The room was fine, the decor was a little dated and the furniture needed updating, but all in all it was very comfortable and fine for what we wanted.
Stayed 3 nights in Oct 2024

6/10 Okay

kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Price was really good for one night in Bruge, the room was very small but clean, however there was an unpleasant smell of drains in this room
Stayed 1 night in Oct 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities
The room was nice and clean with a good bed
Stayed 4 nights in Oct 2024