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Relais & Chateaux Hotel Heritage

5.0 star property
Luxury hotel with full-service spa and health club

Photo gallery for Relais & Chateaux Hotel Heritage

Lobby sitting area
Interior
Premium bedding, minibar, in-room safe, individually decorated
Front of property
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
  • Parking available
The current price is AU$459
includes taxes & fees
24 Apr - 25 Apr

Explore the area

Map
Niklaas Desparsstraat 11, Bruges, 8000
  • Bruges Market Square
    ‪2 min walk‬
  • Bruges Christmas Market
    ‪3 min walk‬
  • Historic Centre of Brugge
    ‪3 min walk‬
  • Ostende (OST-Ostend-Bruges Intl.)
    ‪44 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Loft, Theatre view

Junior Suite Loft, Theatre view

Junior Suite Loft, Theatre view

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite loft, Belfry view

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite loft, Belfry view

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Bruges

A luxury stay in the heart of Bruges awaits you at Relais & Chateaux Hotel Heritage. Within steps you'll find Bruges City Theater and Friet Museum. Highlights at this boutique hotel include a full-service spa, a restaurant and a gym. .A pampering day can include deep-tissue massages, hot stone massages, Ayurvedic treatments and mani/pedis along with access to the sauna. The restaurant, Le Mystique, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Turkish bath/hammam and sauna as well as access to bike hire. A meeting room and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available daily between 8:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Places within a short walk of this 5-property class Bruges Center hotel include Historium and Provinciaal Hof.

What's nearby

  • Bruges Market Square - 2 min walk - 0.2 km
  • Bruges Christmas Market - 3 min walk - 0.3 km
  • Historic Centre of Brugge - 3 min walk - 0.3 km
  • Bruges Belfry - 3 min walk - 0.3 km
  • Bruges City Hall - 5 min walk - 0.5 km

Getting around

  • Bruges Station - 20 min walk
  • Brussels Airport (BRU) - 82 min drive

Restaurants

  • ‪Café Pick - ‬2 min walk
  • ‪Grand Cafe Du Théâtre - ‬2 min walk
  • ‪Bar des Amis - ‬2 min walk
  • ‪Bakkerij Sint-Paulus Nv - ‬1 min walk
  • ‪De Coulissen - ‬2 min walk

About this property

Relais & Chateaux Hotel Heritage

Luxury hotel with full-service spa and health club
Relais & Chateaux Hotel Heritage offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A library, a terrace, and multilingual staff are also featured at the luxury Relais & Chateaux Hotel Heritage. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Bruges hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 4 levels
  • Built in 1569
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Beauty salon
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Relais & Chateaux Hotel Heritage offers 27 accommodations with iPads and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Relais & Chateaux.

Languages

Dutch, English, French, German, Hungarian, Spanish

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Front of property - evening/night

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  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 1,000 reviews
The price is AU$460
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (EUR 39 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: EUR 38 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Le Mystique

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Bicycle rentals
  • Bicycle storage
  • Designer stores
  • Full-service spa
  • Health club
  • Library
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels
  • IPad

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 75.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.98 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 38 per person
  • Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: EUR 39 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 75.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 5 stars.

Property is also known as

Relais & Chateaux Hotel Heritage
Relais & Chateaux Hotel Heritage Bruges
Relais Chateaux Heritage
Relais Chateaux Heritage Bruges
Relais & Chateaux Heritage Bruges
Relais & Chateaux Heritage
Relais & Chateaux Heritage
Relais & Chateaux Hotel Heritage Hotel
Relais & Chateaux Hotel Heritage Bruges
Relais & Chateaux Hotel Heritage Hotel Bruges

Frequently asked questions

What is the cancellation policy at Relais & Chateaux Hotel Heritage?

Relais & Chateaux Hotel Heritage offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Relais & Chateaux Hotel Heritage?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Relais & Chateaux Hotel Heritage on 24 Apr 2025 start from AU$444.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Relais & Chateaux Hotel Heritage?

Yep, Relais & Chateaux Hotel Heritage has secured covered valet parking with in/out privileges for EUR 39 per day. Onsite parking is limited.

Are there any beaches close to Relais & Chateaux Hotel Heritage?

The closest beach to Relais & Chateaux Hotel Heritage is Knokke-Heist Beach (16.2 km).

Is there a spa on site at Relais & Chateaux Hotel Heritage?

Yep, there is an onsite spa at Relais & Chateaux Hotel Heritage. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

What makes Relais & Chateaux Hotel Heritage a romantic place to stay?

Couples spa treatments and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Relais & Chateaux Hotel Heritage.

Is Relais & Chateaux Hotel Heritage family-friendly?

You bet! With amenities such as laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Relais & Chateaux Hotel Heritage is a hit with families.

Does Relais & Chateaux Hotel Heritage serve breakfast?

Sure does, full brekkie is offered daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Relais & Chateaux Hotel Heritage?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Relais & Chateaux Hotel Heritage?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Relais & Chateaux Hotel Heritage?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Relais & Chateaux Hotel Heritage?

No, only service animals are allowed.

Is there a golf course on site at Relais & Chateaux Hotel Heritage?

There is a golf course next to Relais & Chateaux Hotel Heritage.

Relais & Chateaux Hotel Heritage Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 416 out of 514 reviews
Rating 8 - Good. 79 out of 514 reviews
Rating 6 - Okay. 13 out of 514 reviews
Rating 4 - Poor. 1 out of 514 reviews
Rating 2 - Terrible. 5 out of 514 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Angela

Travelled with family
Liked: Staff & service
The hotel is a little dated but in a great area. The staff was fantastic and breakfast superb
Stayed 1 night in Dec 2024

10/10 Excellent

Hans

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Amenities
Lovely place Strongly recommended
Stayed 2 nights in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
It was a pleasant stay. The employees were very nice and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel Great staff Perfect location
Stayed 2 nights in Oct 2024

8/10 Good

Andrew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Good location, friendly front desk staff. Room was small and a bit dated. Bathroom door could not open fully as room so small. Very nice but In need of an upgrade.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dan

Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A charming, well-appointed, perfectly-located boutique hotel with excellent, attentive, and knowledgeable staff. Be sure to book a dinner at the restaurant, as it is an incredible experience. Easy walk to all the major sites and shopping, and only two blocks to the bus stop for the train station makes it so easy for day trips (Ghent, for example). Large, comfortable room (separate sitting area and spacious bathroom). Why stay anywhere else in Bruges?
Stayed 5 nights in Sep 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely amazing.

Wow. The staff, location and our room was absolutely amazing. We were fortunate to get a room on the top floor which included access to the rooftop patio overlooking the rooftops and the bell tower. We took advantage of the steam room and sauna which will be reserved for your exclusive use when you reserve it. I highly recommend this beautiful hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kumi, Greenwich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Paula

Liked: Cleanliness, property conditions & facilities, room comfort

One of my favorites!

Fabulous hotel in excellent location for visiting this beautiful city. Service was excellent. Above and beyond Dinner is 5 star. Highly recommend. Can’t wait to come back!
Stayed 3 nights in Aug 2024

10/10 Excellent

GARY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 We will definitely stay here again. It is walking distance to everything.
Stayed 4 nights in Aug 2024

10/10 Excellent

Emma

Stayed 2 nights in Jul 2024

10/10 Excellent

Dawn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel. Amazing customer service. Great location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Fiona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is impeccable and the food exceptional. A very lovely visit.
Stayed 4 nights in Jun 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury hotel at its finest

Luxury accommodations and fantastic service. The hotel decor is spectacular! Very romantic setting.
Stayed 2 nights in May 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service
Disliked: Amenities
The property is nice with lovely service. The rooms are small and a bit dated. It drives me a little nuts when hotels say they have a gym but they don’t. All the machines were broken and didn’t work. It was just a junk room not a gym. Wouldn’t take much but I guess they don’t care.
Stayed 2 nights in Mar 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday visit

We booked in to the Hotel Heritage for my husband's 60th birthday. All of the staff were very friendly and welcoming from the minute we walked through the door. We had a deluxe room and were given champagne and chocolates on arrival. We had booked the 6 course dinner with matching wines. All of the food was delicious and the wines were perfectly matched. Both Anthony and Redgy were perfect waiters. The room was clean and comfortable. 5 star service all round
Stayed 1 night in Mar 2024

10/10 Excellent

Kurtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, well kept, and the welcoming staff made the stay incredibly comfortable. Food and drink available at the restaurant and bar was top notch as well!

10/10 Excellent

Hugh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay at the Hotel Heritage

Really friendly hotel, beautifully appointed and comfortable rooms, with every creature comfort. Lots of little extras from fresh fruit in the room to water for our journey home.
Our room
Stayed 2 nights in Feb 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio de todos lugar increíble cerca de todo. Tranquilidad y un trato amable súper especial
Stayed 1 night in Jan 2024

10/10 Excellent

Soo Youn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is super convenient and safe and quiet. The hotel is very charming and very clean. The stuff are all very kind. Highly recommend!
Stayed 3 nights in Dec 2023