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Citybox Brussels

3.0 star property
Hotel with a 24-hour business centre, steps from Avenue Louise

Photo gallery for Citybox Brussels

Exterior
Junior Suite
Reception
Lobby
Junior Suite

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Free WiFi
  • Business services
The current price is AU$142
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
Rue Dejoncker 53, Brussels, Bruxelles, 1060
  • Avenue Louise
    ‪2 min walk‬
  • Royal Palace of Brussels
    ‪18 min walk‬
  • La Grand Place
    ‪6 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪26 min drive‬

Room options

View all photos for Double Room Small

Desk, laptop workspace, free WiFi, bed sheets

Double Room Small

Highlights

Heating
Private bathroom
Hairdryer
Rainfall showerhead
Desk
Laptop workspace
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Rainfall showerhead
Desk
Laptop workspace
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Heating
Private bathroom
Hairdryer
Rainfall showerhead
Desk
Laptop workspace
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Heating
Private bathroom
Hairdryer
Rainfall showerhead
Desk
Laptop workspace
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
Free cots/infant beds
Private bathroom
Hairdryer
Rainfall showerhead
Desk
Laptop workspace
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Heating
Free cots/infant beds
Private bathroom
Hairdryer
Rainfall showerhead
Desk
Laptop workspace
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

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includes taxes & fees
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About the area

Brussels

Citybox Brussels puts you in the heart of Brussels, steps from Avenue Louise and within a 20-minute stroll of Royal Palace of Brussels. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-in. Added amenities include a 24-hour business centre, express check-out and a banquet hall. .Attractions within a 30-minute walk of this 3-property class Sint-Gillis hotel include La Grand Place and European Union Parliament Building.

What's nearby

  • Avenue Louise - 2 min walk - 0.2 km
  • Place du Grand Sablon - 14 min walk - 1.2 km
  • Royal Palace of Brussels - 18 min walk - 1.5 km
  • European Union Parliament Building - 5 min drive - 2.6 km
  • La Grand Place - 6 min drive - 2.3 km

Getting around

  • Stéphanie Tram Stop - 1 min walk
  • Brussels-Chapel Station - 16 min walk
  • Brussels Airport (BRU) - 26 min drive

Restaurants

  • ‪Café Wiltcher's (Steigenberger Grandhotel Brussels - ‬2 min walk
  • ‪Le Prince - ‬3 min walk
  • ‪Exki - ‬2 min walk
  • ‪L’Atelier en Ville - ‬2 min walk
  • ‪Lloyd Café Presse - ‬2 min walk

About this property

Citybox Brussels

Hotel with a 24-hour business centre, steps from Avenue Louise
WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Citybox Brussels also features a vending machine, express check-in, and express check-out.
  • 246 guestrooms or units
  • Conference rooms
  • Business centre (24 hours)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
Citybox Brussels offers 246 accommodations with a hairdryer. This Brussels hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided on a weekly basis.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Citybox Brussels Hotel
Citybox Brussels Brussels
Citybox Brussels Hotel Brussels

Frequently asked questions

What is the cancellation policy at Citybox Brussels?

Citybox Brussels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citybox Brussels?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at Citybox Brussels on 16 Mar 2025 start from AU$134.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Citybox Brussels?

No, Citybox Brussels does not offer an airport shuttle service.

What time are check-in & check-out at Citybox Brussels?

Check-in begins at 3:00 PM. Check-out time is noon.

Citybox Brussels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 216 out of 395 reviews
Rating 8 - Good. 107 out of 395 reviews
Rating 6 - Okay. 47 out of 395 reviews
Rating 4 - Poor. 17 out of 395 reviews
Rating 2 - Terrible. 8 out of 395 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MATTHEW, BLAUVELT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 2 nights in Dec 2024

8/10 Good

Julie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Phoebe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy stay!
Very easy to check in and out. Rooms were a good size and clean. Communal kitchen meant could get morning coffee easily and use cooking appliances if wanted to.
Stayed 3 nights in Dec 2024

8/10 Good

Daniel

Stayed 3 nights in Nov 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Convenient transport, clean and comfy beds!
Stayed 2 nights in Nov 2024

6/10 Okay

Amber

Liked: Cleanliness, property conditions & facilities
Bare bones kind of spot
Very bare bones, basic rooms. On the plus, the beds were comfy, pillows and duvet were nice quality. Bathroom was clean, though compact. No shelf or space to put toiletries. No hand towel or face cloth, only 2 bath towels. There is no TV, fridge, kettle, safe or kleenex in the room. Basically, zero amenities. The flooring is a kind industrial vinyl over concrete, which I bet is off-gassing toxicity, and is cold and hard. It was clean though. The lighting is very dim in the room, it was hard to see at times. I was calling them the "interrogation" lights, because the angle from the ceiling was pointing at your eyes. Bizarre art of a lady in a bathtub full of bananas. We arrived at 12:45 and they charge 25 Euros extra to get the room before 15:00, even though it was empty. There is a kind of small communal kitchen in the basement where you can buy coffee in theory, but it did not work the day we tried. All the dishes were also dirty and unavailable the two times we went down there. Hotel Location is not awful, but it's not central to the stuff you want to see. You can get there by metro easily enough. There is a carrefour express grocery store nearby which is nice, and a Paul Bakery on the corner which is fabulous. Would not stay again unless had no viable other choice. Hotels were pretty expensive when we booked, but I would add a little more budget on the hotel, to try to get something a bit better.
Stayed 3 nights in Nov 2024

10/10 Excellent

khazzaivy

Stayed 1 night in Nov 2024

4/10 Poor

Jack

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced ‘minimalism’
overpriced for the condition of hotel. No service and not even a kettle
Stayed 2 nights in Nov 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shopping areas
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

NUBIA

Confortable!
Stayed 5 nights in Nov 2024

10/10 Excellent

guy michel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was basic but with everything you need and a bit more. A laundry was fantastic.
Stayed 3 nights in Nov 2024

8/10 Good

Dora

Stayed 4 nights in Nov 2024

10/10 Excellent

Suhas

Stayed 2 nights in Oct 2024

8/10 Good

Sunjeev

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

RAFAEL

Liked: Staff & service, property conditions & facilities, room comfort
Excellent place, recommended!
I stayed at Citybox twice with extended stays. The hotel is perfect: self check-in and a help desk with a lovely Indian guy and an Italian girl who speaks Spanish and is also very helpful. Room: small, good bed, good bedding, good light. Bring your own shampoo. Cleaning of hallways and common areas is poor 6 six floor smells terrible . Cleaning of your room is quite acceptable. Unbeatable location. Metro, bus, tram: right at the door. Excellent places to eat! Brussels is a very expensive city. This hotel is perfect for a good vacation. Don't expect five stars if you paid for three. Estuve dos veces en Citybox con estancias prolongadas. El hotel es perfecto: self check in y una oficina de ayuda con un chico indio encantador y una chica italiana que habla español también muy ayudadora. Habitación: pequeña, buena cama, buena ropa de cama, buena luz. Lleva tu propio shampoo. Limpieza de pasillos y zonas comunes mala 6 piso Limpieza de tu habitación bastante aceptable. Zona inmejorable. Metro, bus, Tram: a la puerta. Sitios para comer excelentes!Bruselas es una ciudad carísima. Este hotel está perfecto para unas buenas vacaciones. No esperes cinco estrellas si pagaste por tres.
You need your own shampoo
Stayed 10 nights in Oct 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Easy to check in and pay. Room was great
Stayed 1 night in Nov 2024

8/10 Good

Simon

Stayed 3 nights in Nov 2024

10/10 Excellent

Maury

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Easy, automated experience. Good-sized room and bed, with all needed conveniences.
Stayed 1 night in Nov 2024

10/10 Excellent

RAFAEL

Stayed 6 nights in Oct 2024

8/10 Good

Isobel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was well maintained and a little less than half an hour walk from Brussels Midi. It was also about half an hour walk into the centre of town. Check in and check out were super easy (12pm check out was much appreciated) and the luggage storage was really helpful and easy for us. The bed was so comfy as well we slept super well despite the noise of the trams from the street (we were on the fifth floor). We didn’t seem to have a fan in our bathroom which meant our towels didn’t dry very well but that was our only issue for the whole stay. Would recommend for sure
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
Not a good experience. No warm water and the heating was not working. Not worthy of the money
Stayed 1 night in Nov 2024