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Citybox Brussels

3.0 star property
Hotel with a 24-hour business centre, steps from Avenue Louise

Photo gallery for Citybox Brussels

Exterior
Lobby
Junior Suite
Junior Suite
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Free WiFi
  • Business services
The current price is AU$131
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
Rue Dejoncker 53, Brussels, Bruxelles, 1060
  • Avenue Louise
    ‪2 min walk‬
  • Place du Grand Sablon
    ‪14 min walk‬
  • Royal Museums of Fine Arts of Belgium
    ‪16 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪26 min drive‬

Room options

View all photos for Double Room Small

Desk, laptop workspace, free WiFi, bed sheets

Double Room Small

Highlights

Heating
Hairdryer
Private bathroom
Rainfall showerhead
Laptop workspace
Desk
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Rainfall showerhead
Laptop workspace
Desk
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Heating
Hairdryer
Private bathroom
Rainfall showerhead
Laptop workspace
Desk
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Heating
Hairdryer
Private bathroom
Rainfall showerhead
Laptop workspace
Desk
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
Free cots/infant beds
Hairdryer
Private bathroom
Rainfall showerhead
Laptop workspace
Desk
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Heating
Free cots/infant beds
Hairdryer
Private bathroom
Rainfall showerhead
Laptop workspace
Desk
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property

Hôtel Van Belle

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
4.4 out of 5, Excellent, (234)
The price is AU$156
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hôtel Van Belle

About the area

Brussels

Citybox Brussels places you in the heart of Brussels, steps from Avenue Louise and 2 km (1.2 mi) from La Grand Place. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-in. Added amenities include a 24-hour business centre, express check-out and a banquet hall. .Attractions within a 10-minute drive of this 3-property class Sint-Gillis hotel include European Union Parliament Building and Tour & Taxis.

What's nearby

  • Avenue Louise - 2 min walk
  • Place du Grand Sablon - 14 min walk
  • Royal Palace of Brussels - 18 min walk
  • European Union Parliament Building - 5 min drive
  • La Grand Place - 6 min drive

Getting around

  • Stéphanie Tram Stop - 1 min walk
  • Brussels-Chapel Station - 16 min walk
  • Brussels Airport (BRU) - 26 min drive

Restaurants

  • ‪Café Wiltcher's (Steigenberger Grandhotel Brussels - ‬2 min walk
  • ‪Le Prince - ‬3 min walk
  • ‪Exki - ‬2 min walk
  • ‪L’Atelier en Ville - ‬2 min walk
  • ‪Lloyd Café Presse - ‬2 min walk

About this property

Citybox Brussels

Hotel with a 24-hour business centre, steps from Avenue Louise
WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Citybox Brussels also features a vending machine, express check-in, and express check-out.
  • 246 guestrooms or units
  • Conference rooms
  • Business centre (24 hours)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
Citybox Brussels offers 246 accommodations with a hairdryer. This Brussels hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided once per stay.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Citybox Brussels Hotel
Citybox Brussels Brussels
Citybox Brussels Hotel Brussels

Frequently asked questions

What is the cancellation policy at Citybox Brussels?

Citybox Brussels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citybox Brussels?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Citybox Brussels on 23 Feb 2025 start from AU$123.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Citybox Brussels?

No, Citybox Brussels does not offer an airport shuttle service.

What time are check-in & check-out at Citybox Brussels?

Check-in begins at 3:00 PM. Check-out time is noon.

Citybox Brussels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 192 out of 356 reviews
Rating 8 - Good. 95 out of 356 reviews
Rating 6 - Okay. 45 out of 356 reviews
Rating 4 - Poor. 17 out of 356 reviews
Rating 2 - Terrible. 7 out of 356 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

RAFAEL

Liked: Staff & service, property conditions & facilities, room comfort
Excellent place, recommended!
I stayed at Citybox twice with extended stays. The hotel is perfect: self check-in and a help desk with a lovely Indian guy and an Italian girl who speaks Spanish and is also very helpful. Room: small, good bed, good bedding, good light. Bring your own shampoo. Cleaning of hallways and common areas is poor 6 six floor smells terrible . Cleaning of your room is quite acceptable. Unbeatable location. Metro, bus, tram: right at the door. Excellent places to eat! Brussels is a very expensive city. This hotel is perfect for a good vacation. Don't expect five stars if you paid for three. Estuve dos veces en Citybox con estancias prolongadas. El hotel es perfecto: self check in y una oficina de ayuda con un chico indio encantador y una chica italiana que habla español también muy ayudadora. Habitación: pequeña, buena cama, buena ropa de cama, buena luz. Lleva tu propio shampoo. Limpieza de pasillos y zonas comunes mala 6 piso Limpieza de tu habitación bastante aceptable. Zona inmejorable. Metro, bus, Tram: a la puerta. Sitios para comer excelentes!Bruselas es una ciudad carísima. Este hotel está perfecto para unas buenas vacaciones. No esperes cinco estrellas si pagaste por tres.
You need your own shampoo
Stayed 10 nights in Oct 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Easy to check in and pay. Room was great
Stayed 1 night in Nov 2024

8/10 Good

Simon

Stayed 3 nights in Nov 2024

10/10 Excellent

Maury

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Easy, automated experience. Good-sized room and bed, with all needed conveniences.
Stayed 1 night in Nov 2024

10/10 Excellent

RAFAEL

Stayed 6 nights in Oct 2024

8/10 Good

Isobel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was well maintained and a little less than half an hour walk from Brussels Midi. It was also about half an hour walk into the centre of town. Check in and check out were super easy (12pm check out was much appreciated) and the luggage storage was really helpful and easy for us. The bed was so comfy as well we slept super well despite the noise of the trams from the street (we were on the fifth floor). We didn’t seem to have a fan in our bathroom which meant our towels didn’t dry very well but that was our only issue for the whole stay. Would recommend for sure
Stayed 3 nights in Nov 2024

4/10 Poor

Klevi

Travelled with partner
Liked: Property conditions & facilities
Not a good experience. No warm water and the heating was not working. Not worthy of the money
Stayed 1 night in Nov 2024

10/10 Excellent

Felicia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great hotel. Easy check in and out.
Stayed 1 night in Nov 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Checking in and out was efficient with the machines. The hotel is in a good locality for eateries and sight seeing.
Stayed 2 nights in Nov 2024

8/10 Good

Fiona

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We were happy with our stay at CityBox. It is self check-in and check-out, which was straight forward, once I found the correct code. Comfortable and clean. Basic but, all that was needed for our stay which was to spend time exploring the city, not the hotel. There is a kitchen and laundry facility for guests to use. We used the kitchen/dining/chill area and stored things in the fridge. Only issue was there were no cups available for making tea/coffee on our last morning, which was disappointing. An improvement would be to have tea/coffee facilities in the room. Overall, a good stay and location for exploring what Brussels has to offer. Lots of shops/restaurants nearby.
Stayed 2 nights in Oct 2024

6/10 Okay

Karissa

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Very clean hotel. Area is perfect for public transport. Very noisy outside. Windows could be sound proof. On our second night we were awake from road works at 2 am & we could not sleep. So went to reception to ask for another room. We were given one on the other side of the building which helped. Towels could be bigger. There was no tv in room. Could do with a kettle & cups & no hand towels given.
Stayed 3 nights in Oct 2024

10/10 Excellent

Armando

Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great area
Stayed 1 night in Oct 2024

8/10 Good

YEW LEONG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Caring
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room window was next to a busy street and it was very noisy, especialy with the tram
Stayed 4 nights in Oct 2024

10/10 Excellent

Margarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a good price and convenient location. Walkable to city center. Easy check in and check out.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Stayed 1 night in Oct 2024

6/10 Okay

Imran

Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

4/10 Poor

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
An honest review
Our small double was what depression feels like… barely any sunlight.. no kettle or TV. Shower was at maximum temperature and was lukewarm. My partner kept waking up with bites all over his body. I feel like we were catfished because the photos look GREAT! Loved Brussels, but will not be staying at Citybox again!
Stayed 3 nights in Oct 2024

6/10 Okay

Imran

Disliked: Room comfort
Not a very comfortable stay
Smallish room. Cramped space. Have to goto the reception to replace towels.
Stayed 3 nights in Sep 2024

10/10 Excellent

Elisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great find. All the services offered by the hotel are very thoughtful and unique. The location is ideal. Highly recommended!
Stayed 2 nights in Oct 2024

4/10 Poor

Matthew

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We had an unfortunate experience with bedbugs. I got multiple bites on my face, under my breasts, and on my upper thighs. I am in lots of discomfort and I feel pretty disgusted by it.
Stayed 2 nights in Oct 2024