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Jam Hotel Brussels

Pet-friendly hotel connected to a shopping centre in Brussels with a full-service spa

Photo gallery for Jam Hotel Brussels

Interior
Sauna, hot stone massages, deep-tissue massages, Swedish massages
Sauna, hot stone massages, deep-tissue massages, Swedish massages
Sauna, hot stone massages, deep-tissue massages, Swedish massages
City view from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Pet-friendly
  • Parking available
The current price is AU$127
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
132 Chaussée de Charleroi, Brussels, Bruxelles, 1060
  • Avenue Louise
    ‪9 min walk‬
  • Place du Grand Sablon
    ‪4 min drive‬
  • Royal Museums of Fine Arts of Belgium
    ‪5 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪33 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Portable fan
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Single Bunk Beds and 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Portable fan
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Accessible

Single Room, Accessible

Single Room, Accessible

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Portable fan
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Portable fan
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Family Room (For 5)

Family Room (For 5)

Family Room (For 5)

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Portable fan
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 5
  • 3 Single Bunk Beds and 1 Queen Bed

View all photos for Family Room (For 6)

Family Room (For 6)

Family Room (For 6)

Highlights

Heating
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Portable fan
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

Similar properties

Exterior

Citybox Brussels

  • Pet-friendly
  • Free WiFi
  • Business services
  • 24/7 front desk
4.3 out of 5, Excellent, (356)
The price is AU$137
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Citybox Brussels

About the area

Brussels

You'll be connected to a shopping centre at Jam Hotel Brussels, and within a short 5-minute stroll of Rue Faider 83 and Horta Museum. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .A pampering day can include deep-tissue massages and hot stone massages along with access to the sauna. Plus you'll find an outdoor swimming pool, free Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 8:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute walk of this Sint-Gillis hotel include Avenue Louise and within 30 minutes you'll find European Union Parliament Building.

What's nearby

  • Avenue Louise - 9 min walk
  • Place du Grand Sablon - 4 min drive
  • Royal Palace of Brussels - 5 min drive
  • European Union Parliament Building - 7 min drive
  • La Grand Place - 7 min drive

Getting around

  • Janson Tram Stop - 2 min walk
  • Brussels-Luxembourg Station - 6 min drive
  • Brussels Airport (BRU) - 33 min drive

Restaurants

  • ‪Poz'' Café - ‬2 min walk
  • ‪Jackie - ‬2 min walk
  • ‪Jat Cafe - ‬1 min walk
  • ‪Le Pavillon - ‬3 min walk
  • ‪Jam Hotel rooftop - ‬1 min walk

About this property

Jam Hotel Brussels

Pet-friendly hotel connected to a shopping centre in Brussels with a full-service spa
Jam Hotel Brussels offers its guests a full-service spa and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and dry cleaning/laundry services are also featured at Jam Hotel Brussels. Parking is available for a fee.

This Brussels hotel is smoke free.

  • 80 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Jam Hotel Brussels offers 80 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 60-cm LCD televisions come with satellite channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and printers. Additionally, rooms include portable fans and blackout curtains. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: EUR 15 to 25 for adults and EUR 15 to 25 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open select days
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Portable fan
  • Printer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 15 to 25 for adults and EUR 15 to 25 for children
  • Uncovered self-parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 300008

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Jam Hotel Brussels Hotel
Jam Hotel Brussels Brussels
Jam Hotel Brussels Hotel Brussels

Frequently asked questions

What is the cancellation policy at Jam Hotel Brussels?

Jam Hotel Brussels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Jam Hotel Brussels?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Jam Hotel Brussels on 23 Feb 2025 start from AU$119.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Jam Hotel Brussels?

Yep, Jam Hotel Brussels has an uncovered self car park for EUR 15 per day.

Is there a spa on site at Jam Hotel Brussels?

Yep, there is an onsite spa at Jam Hotel Brussels. You'll enjoy services like hot stone massages.

Does Jam Hotel Brussels have a pool?

Jam Hotel Brussels has an outdoor pool. The pool is open 9:00 AM to 7:00 PM.

What luxury perks are available at Jam Hotel Brussels?

Jam Hotel Brussels features a full-service spa, an outdoor pool and 2 bars.

Is Jam Hotel Brussels family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Jam Hotel Brussels is a hit with families.

Does Jam Hotel Brussels serve breakfast?

Sure does, cooked-to-order breakfast is on offer daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Jam Hotel Brussels?

No, Jam Hotel Brussels does not offer an airport shuttle service.

Is there a bar or restaurant at Jam Hotel Brussels?

Yep, you can grab a meal at Jam Hotel Brussels's onsite restaurant.The dining venue is closed on Christmas Eve and Christmas Day.

What time are check-in & check-out at Jam Hotel Brussels?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Jam Hotel Brussels Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 219 out of 494 reviews
Rating 8 - Good. 156 out of 494 reviews
Rating 6 - Okay. 70 out of 494 reviews
Rating 4 - Poor. 24 out of 494 reviews
Rating 2 - Terrible. 25 out of 494 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan, London

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Jam hotel. Location was great and my son absolutely loved the bunk bed. So cool! Great for families.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alex

Stayed 2 nights in Oct 2024

8/10 Good

Keith J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Yunuen

Stayed 1 night in Oct 2024

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice room but a little cold.
Stayed 2 nights in Oct 2024

8/10 Good

Michal

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Annie-Claude

Stayed 3 nights in Aug 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Was ideal for our family of 2 adults 2 teens. The room was clean, well-appointed , tea/ coffee facilities . Roof top cocktail bar and pool were an amazing added bonus as was the fantastic restaurant. Highly recommended and would definitely stay again
Stayed 1 night in Aug 2024

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very quaint nice place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little room with comfortable beds
Though it is little dingy and dark on the way to the room, the room itself is clean with all the amenities and conveniently located to Brussels center. There is paid street parking outside the hotel next to the tram lines.
Stayed 1 night in Aug 2024

6/10 Okay

Usman

Travelled with family
Liked: Cleanliness
I was disappointed there was no fridge in the room, the room was tidy/clean. The top swimming pool was not big enough for adults, only suitable for kids.
Stayed 1 night in Aug 2024

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Aug 2024

6/10 Okay

Shiju

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
This was our first stay in this hotel. Staff were nice and helpful but the hotel is compact. Swimming pool is not proper swimming pool, it is narrow and has steps in the middle. the hotel theme is nice but very dark. breakfast has limited varaiety. area was ok and tram is few steps away.
Stayed 2 nights in Aug 2024

8/10 Good

Tina

Stayed 1 night in Aug 2024

6/10 Okay

Idalynn

Travelled with family
Liked: Amenities
Disliked: Staff & service
Staff was very confused and seemed overwhelmed
Stayed 2 nights in Jul 2024

6/10 Okay

Dan

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quirky hotel in a great location. We had 2 kids with us and they loved the fact that one bunk was hidden away in a box! The rooftop pool and bar was a real bonus too. We only stayed one night but found it very clean and comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Ngan Chung Ezra

Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Really liked this hotel. The decor is very cool with the concrete ceilings and antique style switches, but not too much style over substance. Our room fit five people really nicely. The beds were so comfortable - we all slept really well, and the bed enclosure against the wall was a real hit with the kids. The little roof pool is tiny but a great touch, and they have a fantastic roof bar. On site parking was full when we arrived, but there was plenty of parking available down the side streets nearby.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

l

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Could be good if they would sharpen up
Check in was at 3, room wasn't ready until 3.50pm, we had small children with us and this was a pain. Housekeeping wasn't done on 3 of the 5 days until well after 4pm which meant we came back and then had to get it of the way for that to be done. The pool is so tiny, don't be decided by the photo like we were. It was uncomfortably full with 10 people in it. A plug socket was hanging out of the wall with bare wires in our room, tried to tell reception but couldn't find anyone to tell.
Stayed 4 nights in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant stay at the Jam hotel. Helpful staff, great family room and loved the rooftop bar and pool
Stayed 1 night in Jul 2024