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Novotel Brussels Airport

3.0 star property
Family-friendly hotel connected to the convention centre in Diegem with free airport shuttle
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Novotel Brussels Airport

Exterior
Terrace/patio
Superior Room, Multiple Beds (Premium)
Lobby sitting area
Sports facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Gym
  • Bar
The price is AU$149
includes taxes & fees
7 Feb - 8 Feb

Explore the area

Map
Da vinci laan 25, Bedrijvenzone Diegem-Vuurberg, Machelen, Flemish Brabant, 1831
  • Skyhall
    ‪4 min drive‬
  • NATO Headquarters
    ‪5 min drive‬
  • Cliniques Universitaires Saint-Luc
    ‪7 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪4 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Premium)

Superior Room, 1 Double Bed (Premium)

Superior Room, 1 Double Bed (Premium)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Multiple Beds (Premium)

Superior Room, Multiple Beds (Premium)

Superior Room, Multiple Beds (Premium)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Sofa bed - double
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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Room

NH Brussels Airport

Spa
Free airport shuttle
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (580)
The price is AU$258
for 1 room
includes taxes & fees
5 Feb - 6 Feb
NH Brussels Airport

About the area

Machelen

At Novotel Brussels Airport, you'll be connected to the convention centre and 4.3 km (2.7 mi) from NATO Headquarters. Highlights at this family-friendly hotel include a restaurant, a free airport shuttle and a bar/lounge. .The brasserie, Foodsquare, is open for breakfast and lunch. Wurlitzer Bar is the hotel's own bar, serving drinks along with light fare. 4358 square feet (405 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3-property class Diegem hotel include Brabantse Golf and Cliniques Universitaires Saint-Luc.

What's nearby

  • NATO Headquarters - 5 min drive
  • Cliniques Universitaires Saint-Luc - 7 min drive
  • Atomium - 13 min drive
  • Tour & Taxis - 16 min drive
  • La Grand Place - 17 min drive

Getting around

  • Eurocontrol Tram Stop - 4 min drive
  • Zaventem Station - 15 min walk
  • Brussels Airport (BRU) - 4 min drive

Restaurants

  • ‪Crowne Plaza Restaurant - ‬4 min walk
  • ‪Van der Valk Hotel Bar - ‬4 min drive
  • ‪Excelsior Snack - ‬5 min drive
  • ‪Tasty Corner - ‬5 min walk
  • ‪Da Lino - ‬14 min walk

About this property

Novotel Brussels Airport

Family-friendly hotel connected to the convention centre in Diegem with free airport shuttle
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4358 square feet (405 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the family-friendly Novotel Brussels Airport. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

This 3-star Machelen hotel is smoke free.

  • 1 building
  • 209 guestrooms or units
  • 5 levels
  • Conference rooms
  • 4358 sq ft of conference space
  • 405 sq. m of conference space
  • Built in 1972
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel Brussels Airport offers 209 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:30 PM at scheduled times
  • Parking on site (EUR 12 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Foodsquare
  • Wurlitzer Bar

Things to do

  • Arcade/game room
  • Gym
  • Playground

Family friendly

  • Arcade/game room
  • Free cot
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,358 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (120 centimetre high)
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Self-parking fee: EUR 12 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Brussels Airport Novotel
Novotel Brussels Airport
Novotel Hotel Brussels Airport
Novotel Brussels Airport Hotel
Novotel Brussels Airport Hotel
Novotel Brussels Airport Machelen
Novotel Brussels Airport Hotel Machelen

Frequently asked questions

What is the cancellation policy at Novotel Brussels Airport?

Novotel Brussels Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Brussels Airport?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Novotel Brussels Airport on 7 Feb 2025 start from AU$139.6, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Brussels Airport?

Yep, Novotel Brussels Airport has a self car park for EUR 12 per night.

Is Novotel Brussels Airport family-friendly?

You bet! With amenities such as a playground and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Novotel Brussels Airport is a hit with families.

Does Novotel Brussels Airport serve breakfast?

You bet, buffet breakfast is on offer on weekdays between 6:00 AM and 10:00 AM and weekends from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Novotel Brussels Airport?

Yep, there's a free airport shuttle that runs from 6:00 AM - 10:30 PM at scheduled times.

Is there a bar or restaurant at Novotel Brussels Airport?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Novotel Brussels Airport?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Novotel Brussels Airport?

Furry friends are welcome at Novotel Brussels Airport, with food and water bowls on offer.

Novotel Brussels Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 509 out of 1004 reviews" "
Rating 8 - Good. 326 out of 1004 reviews" "
Rating 6 - Okay. 101 out of 1004 reviews" "
Rating 4 - Poor. 39 out of 1004 reviews" "
Rating 2 - Terrible. 29 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2024

8/10 Good

Kristine, Port Hope

Liked: Cleanliness, property conditions & facilities
Clean quiet and convenient to airport
Stayed 1 night in Oct 2024

10/10 Excellent

Greg G

Liked: Cleanliness, staff & service, property conditions & facilities
Works well for an early flight
Check in was easy. Staff were friendly. The room (perhaps got the hotel.com special?) was clean but small and had a very strange layout - not like other Novotel I’ve stayed in. The restaurant was good but very busy and seemed understaffed. All in, with the free shuttle the hotel works very well for an early flight. I would stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with shuttle service to/from the airport. Nice quiet room with a comfy bed and clean bathroom. Restaurant on site.
Stayed 1 night in Oct 2024

10/10 Excellent

PETER

Stayed 2 nights in Sep 2024

8/10 Good

Gerald

Restaurant on site not open until 530
Stayed 1 night in Oct 2024

6/10 Okay

Natalia

Liked: Cleanliness, staff & service
Very old fashion hotel. Restaurant and shutter is the only convenient. It needs renovation.
Stayed 1 night in Oct 2024

10/10 Excellent

meihua

Stayed 1 night in Sep 2024

8/10 Good

Robert

Liked: Amenities, property conditions & facilities
Fine stay. b.
Stayed 1 night in Oct 2024

10/10 Excellent

linda

Travelled with group
Excellent
Stayed 1 night in Oct 2024

8/10 Good

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport. Shuttle service. Nice rooms. Nice staff
Stayed 1 night in Oct 2024

8/10 Good

Tony

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Only option for food was a buffer at 33 euros. The bus arrangement is not great. I'd probably prefer to pay more and stay at a hotel closer to airport with an actu6 choice of food. It unreasonable to get a bid to this hotel to find there are no options other than 33 euros buffet.
Stayed 1 night in Oct 2024

8/10 Good

sabine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Rajesh

Business traveller
Stayed 1 night in Oct 2024

10/10 Excellent

Bozena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Dinner was good. 6pm opening for dinner is a little late, but it was a pleasant stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Anjana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the facilities at the Hotel. The staff were quite friendly and responsive to our queries. The place was super quiet even though we were right next to the airport. The breakfast buffet was really good, with a good selection available. We made the smart choice of including breakfast when we made the reservation, otherwise playing something like 24 Euros per person for breakfast might be a bit too expensive for some. The hotel airport shuttle was super convenient to get to the airport on time.
Stayed 4 nights in Sep 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Katherine

Stayed 1 night in Aug 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, shuttle service, & nice grounds to stroll in. Very Happy they had Lactose Free milk / plant based products, easy check in / out.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Comfortable bed. Appreciated that the window can be opened for fresh air. Very clean. Great location if you need to stay near the airport.
Stayed 2 nights in Sep 2024

6/10 Okay

eve

Everyone was very nice. The hotel has some update amenities but it is pretty beat up with stains on the floor and carpets.
Stayed 1 night in Sep 2024

10/10 Excellent

Darwin

Stayed 1 night in Aug 2024

8/10 Good

CM

Liked: Cleanliness, staff & service, property conditions & facilities
There was a fire. The alarm was very quiet. In Canada, the alarms are MUCH louder. Thus, I didn't realize for at least 10 minutes it was a fire alarm. I recommend getting a louder fire alarm. It was VERY upsetting it took me over 15 minutes to realize it was a fire alarm
Stayed 1 night in Sep 2024