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Novotel Brussels Airport

3.0 star property
Family-friendly hotel connected to the convention centre in Diegem with free airport shuttle
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Novotel Brussels Airport

Property amenity
Front of property
Superior Room, Multiple Beds (Premium)
Breakfast and lunch served
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Room service
    Room service
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
The price is AU$148
includes taxes & fees
22 Nov - 23 Nov

Explore the area

Map
Da vinci laan 25, Machelen, Flemish Brabant, 1831
  • NATO Headquarters
    5 min drive
  • Cliniques Universitaires Saint-Luc
    7 min drive
  • Woluwe Shopping Centre
    8 min drive
  • Brussels (BRU-Brussels - National)
    4 min drive

Room options

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
Separate bath and shower
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Premium)

Superior Room, 1 Double Bed (Premium)

Superior Room, 1 Double Bed (Premium)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
Separate bath and shower
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Multiple Beds (Premium)

Superior Room, Multiple Beds (Premium)

Superior Room, Multiple Beds (Premium)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
Separate bath and shower
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - double
Blackout curtains
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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The price is AU$336
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includes taxes & fees
19 Nov - 20 Nov
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About the area

Machelen

At Novotel Brussels Airport, you'll be connected to the convention centre and 4.3 km (2.7 mi) from NATO Headquarters. Highlights at this family-friendly hotel include a restaurant, a free airport shuttle and a bar/lounge. .The brasserie, Foodsquare, is open for breakfast and lunch. Wurlitzer Bar is the hotel's own bar, serving drinks along with light fare. 4358 square feet (405 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3-property class Diegem hotel include Brabantse Golf and Cliniques Universitaires Saint-Luc.

What's nearby

  • NATO Headquarters - 5 min drive
  • Cliniques Universitaires Saint-Luc - 7 min drive
  • Atomium - 13 min drive
  • Tour & Taxis - 16 min drive
  • La Grand Place - 17 min drive

Getting around

  • Eurocontrol Tram Stop - 4 min drive
  • Zaventem Station - 15 min walk
  • Brussels Airport (BRU) - 4 min drive

Restaurants

  • ‪Van der Valk Hotel Bar - ‬4 min drive
  • ‪Crowne Plaza Restaurant - ‬4 min walk
  • ‪Tasty Corner - ‬5 min walk
  • ‪Da Lino - ‬14 min walk
  • ‪Excelsior Snack - ‬5 min drive

About this property

Novotel Brussels Airport

Family-friendly hotel connected to the convention centre in Diegem with free airport shuttle
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4358 square feet (405 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the family-friendly Novotel Brussels Airport. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

This 3-star Machelen hotel is smoke free.

  • 1 building
  • 209 guestrooms or units
  • 5 levels
  • Conference rooms
  • 4358 sq ft of conference space
  • 405 sq. m of conference space
  • Built in 1972
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel Brussels Airport offers 209 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:30 PM at scheduled times
  • Parking on site (EUR 12 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Foodsquare
  • Wurlitzer Bar

Family friendly

  • Arcade/game room
  • Free cot
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,358 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (120 centimetre high)
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Self-parking fee: EUR 12 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Brussels Airport Novotel
Novotel Brussels Airport
Novotel Hotel Brussels Airport
Novotel Brussels Airport Hotel
Novotel Brussels Airport Hotel
Novotel Brussels Airport Machelen
Novotel Brussels Airport Hotel Machelen

Frequently asked questions

What is the cancellation policy at Novotel Brussels Airport?

Novotel Brussels Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Brussels Airport?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Novotel Brussels Airport on 22 Nov 2024 start from AU$138.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Brussels Airport?

Yep, Novotel Brussels Airport has a self car park for EUR 12 per night.

Is Novotel Brussels Airport family-friendly?

You bet! With amenities such as a playground and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Novotel Brussels Airport is a hit with families.

Does Novotel Brussels Airport serve breakfast?

You bet, buffet breakfast is on offer on weekdays between 6:00 AM and 10:00 AM and weekends from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Novotel Brussels Airport?

Yep, there's a free airport shuttle that runs from 6:00 AM - 10:30 PM at scheduled times.

Is there a bar or restaurant at Novotel Brussels Airport?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Novotel Brussels Airport?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Novotel Brussels Airport?

Furry friends are welcome at Novotel Brussels Airport, with food and water bowls on offer.

Novotel Brussels Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 502 out of 1006 reviews" "
Rating 8 - Good. 334 out of 1006 reviews" "
Rating 6 - Okay. 99 out of 1006 reviews" "
Rating 4 - Poor. 41 out of 1006 reviews" "
Rating 2 - Terrible. 30 out of 1006 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andree

Stayed 4 nights in Jul 2024

10/10 Excellent

Joey

Travelled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Tony

Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Frédérick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Anne Marthe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel near airport
Friendly staff, clean and comfortable rooms, good amenities, VERY close to Brussels airport, OK pricing (for the area, it's comparable to other hotels, though for the type of hotel it is, the price could be more affordable)
Stayed 1 night in Jul 2024

10/10 Excellent

Pandora

Stayed 1 night in Jul 2024

8/10 Good

ISMAIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Joshua

Business traveller
Don’t come hungry.
On a Sunday night at 10pm, there was no source of food besides snacks on a shelf. There were dozens and dozens of guests checking in, all looking for dinner and drinks.
Stayed 1 night in Jul 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Missed connecting flight had 28 hour Leila the next flight. Needed to find an affordable nice hotel with hotel shuttle from the airport. Room was better than expected staff was nice and friendly. The drive was less than 4 minutes from airport
Stayed 1 night in Jul 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Abraham, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Free airport shuttle & very fast WiFi. Overall, a perfectly acceptable hotel to stay while transiting through BRU airport.
Stayed 1 night in Jul 2024

10/10 Excellent

Lee

Stayed 1 night in Jul 2024

2/10 Terrible

Kiri

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had another persons shoes in it. I am not sure it had been cleaned. It was fine but it was a very basic airport hotel
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
ok hotel
ive been to other novotel hotels and this one i didnt like so much. pros: very close to the airport. shuttle every 30mins. outdoor parking with multi day multi pass entry exit available. cons: you need to swipe your credit card to borrow an umbrella. unbelievable. housekeeping knocked once and tried to force themselves in without making sure if guests are still in the room. hotel cards would get deactivated when in close proximity to your smartphone so you need recep to reactivate hotel keys everytime. most of the staff were friendly and easy to talk to. one though wasnt.
Stayed 2 nights in Jul 2024

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Quick layover place to sleep and close to the airport. Hotel workers friendly and helpful, would definitely stay there again.
Stayed 1 night in May 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in July 2024. A nice hotel in sort of an odd location in the Brussels airport's business park. No complaints about the room or amenities. Access to the airport is convenient - it's close by via car and there is an airport shuttle, though you will need a rental car or rideshare to go anywhere else. Overall, a decent airport hotel.
Stayed 1 night in Jun 2024

6/10 Okay

Mark

Disliked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Amber

Business traveller
Liked: Amenities
Clean, close to the airport, good amenities, good value
Stayed 1 night in Jul 2024

10/10 Excellent

Love, Eochester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hôtel
Stayed 1 night in May 2024

8/10 Good

Mosa

Liked: Cleanliness, staff & service, property conditions & facilities
I was a stop over and met the needs
Stayed 1 night in Jun 2024

6/10 Okay

Anja

Liked: Staff & service, room comfort
Disliked: Cleanliness
Old shower with moldy caulkin, hair in the tub
Stayed 1 night in Jul 2024

6/10 Okay

Amanda

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Nancy

Travelled with family
For airport transportation and location from airport and room amenities it was perfect for our needs. Worked very efficiently for our travel connections
Stayed 1 night in Jun 2024