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Novotel Brussels off Grand'Place

4.0 star property
Hotel with a fitness centre, steps from La Grand Place

Photo gallery for Novotel Brussels off Grand'Place

Lobby
Executive Room, 1 Double Bed
Breakfast, lunch, dinner served; al fresco dining
Lobby sitting area
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Room service
The current price is AU$262
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
120 Rue Du Marche Aux Herbes, Brussels, 1000
  • La Grand Place
    ‪3 min walk‬
  • Manneken Pis Statue
    ‪6 min walk‬
  • Royal Palace of Brussels
    ‪10 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪22 min drive‬

Room options

View all photos for Superior Room (1 Double Bed with 2 Single Sofa Beds)

Superior Room (1 Double Bed with 2 Single Sofa Beds)

Superior Room (1 Double Bed with 2 Single Sofa Beds)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Bathrobes
Deep-soaking bath
Eco-friendly toiletries
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Deep-soaking bath
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Deep-soaking bath
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Brussels

Novotel Brussels off Grand'Place puts you in the heart of Brussels, steps from La Grand Place and within a 10-minute stroll of Royal Palace of Brussels. Highlights at this hotel include a restaurant and in-room free WiFi. .The brasserie, Gourmet Bar, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 30-minute walk of this 4-property class Quartier du Centre - Centrumwijk hotel include Avenue Louise and European Union Parliament Building.

What's nearby

  • La Grand Place - 3 min walk - 0.3 km
  • Manneken Pis Statue - 6 min walk - 0.5 km
  • Royal Museums of Fine Arts of Belgium - 7 min walk - 0.6 km
  • Place du Grand Sablon - 9 min walk - 0.8 km
  • Royal Palace of Brussels - 10 min walk - 0.9 km

Getting around

  • Brussels Central Station - 3 min walk
  • Bourse-Beurs Station - 6 min walk
  • Brussels Airport (BRU) - 22 min drive

Restaurants

  • ‪Aux Gaufres de Bruxelles - ‬1 min walk
  • ‪Gatsu Gatsu - Wok Alley - ‬1 min walk
  • ‪Brussels Grill Grand Place - ‬2 min walk
  • ‪De Pistolei - ‬1 min walk
  • ‪Panos - ‬2 min walk

About this property

Novotel Brussels off Grand'Place

Hotel with a fitness centre, steps from La Grand Place
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A fitness centre, a vending machine, and multilingual staff are also featured at Novotel Brussels off Grand'Place.

This 4-star Brussels hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 5 levels
  • Built in 1989
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Brussels off Grand'Place offers 140 accommodations with minibars and a safe. LCD televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Dutch, English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 25 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gourmet Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 35
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Nearby parking fee: EUR 25 per day (164 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 35 (subject to availability)
  • Late check-out fee: EUR 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Novotel Brussels Grand Place Hotel Brussels
Novotel Brussels off Grand'Place Hotel
Novotel off Grand'Place Hotel
Novotel Brussels off Grand'Place
Novotel off Grand'Place
Novotel Brussels off Grand'Place Hotel
Novotel Brussels off Grand'Place Brussels
Novotel Brussels off Grand'Place Hotel Brussels

Frequently asked questions

What is the cancellation policy at Novotel Brussels off Grand'Place?

Novotel Brussels off Grand'Place offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Brussels off Grand'Place?

As of 1 Apr 2025, prices found for a 1-night stay for 2 adults at Novotel Brussels off Grand'Place on 27 Apr 2025 start from AU$254.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Brussels off Grand'Place family-friendly?

You bet! With amenities such as children's meals and laundry facilities, it's no surprise that Novotel Brussels off Grand'Place is a hit with families.

Does Novotel Brussels off Grand'Place serve breakfast?

Sure does, buffet breakfast is offered on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Novotel Brussels off Grand'Place?

No, Novotel Brussels off Grand'Place does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Brussels off Grand'Place?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Novotel Brussels off Grand'Place?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Novotel Brussels off Grand'Place?

Furry friends are welcome at Novotel Brussels off Grand'Place, with food and water bowls on offer.

Novotel Brussels off Grand'Place Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 656 out of 1150 reviews
Rating 8 - Good. 358 out of 1150 reviews
Rating 6 - Okay. 91 out of 1150 reviews
Rating 4 - Poor. 31 out of 1150 reviews
Rating 2 - Terrible. 14 out of 1150 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

SUAT MEI KAREN

Disliked: Staff & service
The staff attitude needs to be improved
Stayed 3 nights in Dec 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Staff & service
El hotel tiene una ubicación privilegiada. Mal que abres la llave del lavabo y huele fatal. El WC y regadera muy pequeño. Toallas demasiado viejas
Stayed 3 nights in Dec 2024

10/10 Excellent

Ariagna

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is centrally located to walk to many places of interest. Very comfortable beds with a memory like foam topper but not to much. Breakfast is the best, well worth the 19 euro and order with stay or right at arrival for that price. My German Eurail pass only included to Brussels Nord. I suggest take taxi between hotel and that station instead of transferring to Brussels Centraal train.
Stayed 2 nights in Dec 2024

8/10 Good

Saundra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fantastic, my only complaint is that the rooms were very hot. Even with the windows open in December. Great location, close to everything, staff was fantastic.
Stayed 4 nights in Dec 2024

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was literally so close and convenient, just on the square only a few hundred yards from central square. So close to the shops, the Christmas markets around the corner from the station and metro. The hotel was warm and welcoming the perfect location to pop back with bags. The room.was comfortable a bit strange with a separate toilet which could have done with a little handbasin. Great breakfast something for all.
Stayed 3 nights in Dec 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't have chosen a better place
Great location, amazing staff, and delicious breakfast! Will definitely stay again!
Stayed 2 nights in Nov 2024

8/10 Good

Verity

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Austin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent and just proximity to the old town, and the breakfast is excellent too.
Stayed 2 nights in Nov 2024

6/10 Okay

Lauren

Travelled with partner
Liked: Staff & service, amenities
Friendly staff but hotel tired and not the 4* I thought I would be getting
Stayed 2 nights in Nov 2024

6/10 Okay

Tiffany

Travelled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Ajitpal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Lively Safe location for families
Perfect location...right at Grand Square and 2 minutes wakk to Brussels Central station..very lively location...
Stayed 2 nights in Nov 2024

8/10 Good

Allan

Travelled with family
We did not like the small toilet area and the fact that it is separated from the faucet.
Stayed 4 nights in Nov 2024

10/10 Excellent

Vilma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff very nice!
Stayed 1 night in Nov 2024

8/10 Good

Eva Mariella

Stayed 2 nights in Nov 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect about the hotel and the location was amazing
Stayed 4 nights in Nov 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Paulo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is ok, it has almost everything needed, but the pillows are of bad quality, the sink stinks when turned on for a few seconds, the área is súper noisy and you can also hear noise from other rooms all light long, there is no whole body mirror, no conditioner and no moisturizer. The location is very conveniently close to the train station and all main turist attractions.
Stayed 3 nights in Nov 2024

6/10 Okay

Stephanie

Travelled with family, Travelled with family and small children
The hotel was average, the room was also average. The soap in the bathroom did smell amazing however. It was in a very central location. Close to the Brussels Central train station and the metro. It was also very close to the Grand Palace and all the restaurants, cafes and shopping. It was a bit loud outside but nothing a pair of earplugs can’t deal with. Beds and pillows were not very comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location - walkable to all main attractions and sights.
Stayed 3 nights in Oct 2024

6/10 Okay

SANDRA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
What you pay for is just the view of the square if you get a room, the carpet is old and dirty, the water pipe is full when the water falls, the towels are horrible they scratch you when you dry yourself, the hotel is very expensive for what it offers.
Stayed 4 nights in Oct 2024

8/10 Good

Barrett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for train traveller
It’s really near to Brussels Central station. When I arrived there around 9:30, I could easily found a restaurant also, I could get back to hotel quickly
Stayed 1 night in Oct 2024

4/10 Poor

Sami

Travelled with partner
Disliked: Property conditions & facilities
Location is great. Rooms are dark, light is very dim, can not tell if the carpet is clean, the sink was not draining properly, the mini bar was not cold enough, the shower water flow is slow, the shower height is not enough and needs to step up to get to the shower. No longer having a Nespresso bar. Breakfast quality is below standard. Quality of place is worse than previous 2 years.
Stayed 6 nights in Oct 2024

6/10 Okay

Lien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionists/concierge were all great! We booked for 3 adults. We were provided 3 free bottles of water the first day in the room. 3 coffee cups w/spoons all laid out ready to use. It was very nice and convenient to have a Nespresso and an electric kettle for hot water. Wish they provided 3 slippers and bath robes as well. Our room was in the basement so it was kind of cold. The temperature control was locked so we can’t change the temperature to make it more comfortable. I had to pay over $20 more on local taxes at the property than what was quoted to me through Expedia. Otherwise, it was in a very convenient location with plenty to see, do, and eat within walking distance.
Stayed 2 nights in Oct 2024