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Holiday Inn Bucaramanga Cacique, an IHG Hotel

3.5 star property
Family-friendly hotel connected to a shopping centre in Sotomayor with 2 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Bucaramanga Cacique, an IHG Hotel

Outdoor pool
Exterior
Premium bedding, down duvets, minibar, in-room safe
2 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking included
    Parking included
  • Gym
    Gym
The price is AU$123
includes taxes & fees
8 Nov - 9 Nov

Explore the area

Map
Transversal Oriental Con Calle 93, Bucaramanga, Santander, 68001
  • Cacique Shopping Mall
    1 min walk
  • La Flora Ecological Park
    17 min walk
  • University of Santander
    3 min drive
  • Bucaramanga (BGA-Palonegro Intl.)
    55 min drive

Room options

View all photos for Premium Room

Premium bedding, down duvets, minibar, in-room safe

Premium Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down duvets, minibar, in-room safe

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 2 Double Beds (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Bucaramanga

Holiday Inn Bucaramanga Cacique, an IHG Hotel places you in the heart of Bucaramanga, connected to a shopping centre and within steps of Cacique Shopping Mall. Highlights at this family-friendly hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .The restaurant, 1622 Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Bucayba GastroBar is the hotel's own rooftop bar, serving drinks along with dinner. Enjoy the outdoor swimming pool, 24-hour gym, steam room and kids' swimming pool. 4176 square feet (388 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 6 AM and 10:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 3.5-property class Sotomayor hotel include La Flora Ecological Park and University of Santander.

What's nearby

  • Cacique Shopping Mall - 1 min walk
  • Cabecera Shopping Mall - 3 min drive
  • San Pio Park - 4 min drive
  • Canaveral Mall - 5 min drive
  • Clínica Foscal Internacional - 5 min drive

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 55 min drive

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪Crepes & Waffles - ‬1 min walk
  • ‪Mis Carnes Parrilla - Bucaramanga - ‬1 min walk
  • ‪Maki - ‬2 min walk
  • ‪Restaurante 1622 Hotel Holiday Inn Bucaramanga Cacique - ‬1 min walk

About this property

Holiday Inn Bucaramanga Cacique, an IHG Hotel

Family-friendly hotel connected to a shopping centre in Sotomayor with 2 restaurants
Holiday Inn Bucaramanga Cacique, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 4176 square feet (388 square metres) and includes a conference centre. A children's pool, a steam room, and spa services are also featured at the family-friendly Holiday Inn Bucaramanga Cacique, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Bucaramanga hotel.

  • 1 building
  • 190 guestrooms or units
  • 18 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 4176 sq ft of conference space
  • 388 sq. m of conference space
  • Built in 2013
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Holiday Inn Bucaramanga Cacique, an IHG Hotel offers 190 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sol & Vida. Services include massages. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10:00 AM for a fee: COP 34,000 for adults and COP 20,800 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1622 Restaurant
  • Bucayba GastroBar
  • Piatti dal Cielo

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4,176 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2013
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Bucaramanga Cacique, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately COP 34000 for adults and from COP 20800 for children
  • Airport shuttle fee: COP 40000 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: COP 40000 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Bucaramanga
Holiday Inn Bucaramanga Cacique
Holiday Inn Cacique
Holiday Inn Cacique Hotel
Holiday Inn Cacique Hotel Bucaramanga
Holiday Inn Bucaramanga Cacique Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Bucaramanga Cacique, an IHG Hotel?

Holiday Inn Bucaramanga Cacique, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Bucaramanga Cacique, an IHG Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Bucaramanga Cacique, an IHG Hotel on 8 Nov 2024 start from AU$123.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Bucaramanga Cacique, an IHG Hotel?

Yep, Holiday Inn Bucaramanga Cacique, an IHG Hotel has a free self car park and free valet parking.

Is there a spa on site at Holiday Inn Bucaramanga Cacique, an IHG Hotel?

Yep, Sol & Vida is available for guests. You'll enjoy services like massages.

Does Holiday Inn Bucaramanga Cacique, an IHG Hotel have a pool?

Holiday Inn Bucaramanga Cacique, an IHG Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 10:00 AM to 6:00 PM.

What luxury perks are available at Holiday Inn Bucaramanga Cacique, an IHG Hotel?

Holiday Inn Bucaramanga Cacique, an IHG Hotel features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Holiday Inn Bucaramanga Cacique, an IHG Hotel a romantic place to stay?

Poolside dining and a bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn Bucaramanga Cacique, an IHG Hotel.

Is Holiday Inn Bucaramanga Cacique, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as art supplies and free infant beds in the guestrooms, it's no surprise that Holiday Inn Bucaramanga Cacique, an IHG Hotel is a hit with families.

Does Holiday Inn Bucaramanga Cacique, an IHG Hotel serve breakfast?

Yep, cooked-to-order breakfast is available daily between 6 AM and 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Bucaramanga Cacique, an IHG Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Holiday Inn Bucaramanga Cacique, an IHG Hotel?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Bucaramanga Cacique, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at Holiday Inn Bucaramanga Cacique, an IHG Hotel?

No, pets and service animals are not allowed.

Holiday Inn Bucaramanga Cacique, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 544 out of 739 reviews" "
Rating 8 - Good. 137 out of 739 reviews" "
Rating 6 - Okay. 32 out of 739 reviews" "
Rating 4 - Poor. 14 out of 739 reviews" "
Rating 2 - Terrible. 12 out of 739 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem was the smell when they were painting the parking garage expanded to the rooms during the night. They moved me to another room which solved the problem but a bit inconvenient.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jimena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this location is superb! Very friendly and professional. The hotel is very clean! I highly recommend the rooftop, it has an amazing view and great drinks! The staff is amazing here. Dont miss the chance to have breakfast… fantastic!
Stayed 1 night in Jul 2024

10/10 Excellent

Vilma

Liked: Cleanliness, staff & service, property conditions & facilities
I love the hotel. Unfortunately, I was not able to reserve a suite again because they are sold out.
Stayed 3 nights in Jul 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The music at the bar was too folkypop, I.e. in port taste, other than awfullly loud.
Stayed 4 nights in Jul 2024

10/10 Excellent

Nidia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent property staff
Stayed 6 nights in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I experienced issues at check-in. From my app, appeared that the room was paid, however the hotel did not have it registered. Therefore I needed to check my credit card statements, leave another open voucher... Very uncomfortable.
Stayed 3 nights in Jul 2024

4/10 Poor

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
It's a good hotel with nice staff. My only complaint is for the price you pay, breakfast still isn't included. Which is unusual for Colombia. No complimentary water. Rooftop bar and pool are nice. Right next to Cacique Mall.
Stayed 1 night in Jul 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Frank is very helpful!
Stayed 7 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in the city
Stayed 5 nights in Jun 2024

10/10 Excellent

Scott, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The service is wonderful .
Stayed 1 night in May 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good all perfect
Stayed 1 night in Jun 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, service and awesome views.
Everything about this hotel is excellent. People is very kind and helpful. Very clean room and bathroom. The restaurant in the roof top is awesome, very recommended.
Stayed 1 night in Jun 2024

10/10 Excellent

Terry

Stayed 3 nights in Jun 2024

10/10 Excellent

Jesse

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Carolina

Stayed 6 nights in May 2024

10/10 Excellent

Maria V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Brian

Stayed 1 night in May 2024

10/10 Excellent

Jungjin, Bellevue

Stayed 2 nights in Apr 2024

10/10 Excellent

John, Orange

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooftop restaurant and pool. Excellent staff.
Stayed 4 nights in Apr 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and great staff
Stayed 7 nights in Apr 2024

10/10 Excellent

Tigran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was really good. Very friendly personnel. Good environment. Had to check-in early. No extra charge. Location was great. Right next to shopping mall. I would recommend this hotel to all people interested.
Stayed 1 night in Apr 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property, cleanliness and friendliness of the staff. Inly negative, It was advertised as breakfast included and was not provided with the stay
Stayed 3 nights in Apr 2024

10/10 Excellent

vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and Beatiful view.
Stayed 3 nights in Mar 2024