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Anantara New York Palace Budapest - A Leading Hotel of the World

5.0 star property
Luxury Budapest hotel in District VII. with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Anantara New York Palace Budapest - A Leading Hotel of the World

Lobby
1 bedroom, premium bedding, minibar, in-room safe
Indoor pool
Lobby
Executive Suite, Terrace

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Room service
The price is AU$446
includes taxes & fees
6 Jan - 7 Jan 2025

Explore the area

Map
Erzsebet Korut 9-11, Budapest, 1073
  • Dohany Street Synagogue
    8 min walk
  • Baráti kávézó
    1 min walk
  • Wesselényi utca - Erzsébet körút Tram Stop
    2 min walk
  • Budapest (BUD-Ferenc Liszt Intl.)
    30 min drive

Room options

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Grand Room, City View (Premium)

Grand Room, City View (Premium)

Grand Room, City View (Premium)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Terrace (Extra Bed 2 Adults + 1 Child)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, Terrace (Extra Bed 2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 65 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Terrace (Extra Bed 3 Adults)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, Terrace (Extra Bed 3 Adults)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 65 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite, Terrace

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, Terrace

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 85 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Terrace

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, Terrace

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 65 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 65 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Grand Room, Terrace (Premium)

Grand Room, Terrace (Premium)

Grand Room, Terrace (Premium)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
  • 55 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 85 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Extra Bed 2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 65 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite (Extra Bed 3 adults)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Extra Bed 3 adults)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 65 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

Exterior

Corinthia Budapest

Pool
Hot tub
Spa
Pet-friendly
4.7 out of 5, Exceptional, (1011)
The price is AU$284
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Corinthia Budapest

About the area

Budapest

A luxury stay in the heart of Budapest awaits you at Anantara New York Palace Budapest - A Leading Hotel of the World. Within steps you'll find Blaha Lujza Square and Madach Theatre within a short 5-minute stroll. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Spa Anantara New York Palace Budapest Hotel can include massages, facials and body treatments along with access to the sauna and steam room. The fine-dining restaurant, Salon Restaurant, is open for dinner. Bar is the hotel's own bar. Enjoy the gym and sauna. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 5-property class District VII. hotel, attractions include Hungarian State Opera House and St. Stephen's Basilica.

What's nearby

  • Hungarian State Opera House - 15 min walk
  • St. Stephen's Basilica - 3 min drive
  • Gellért Thermal Bath - 4 min drive
  • Vaci Street - 4 min drive
  • Budapest Christmas Market - 5 min drive

Getting around

  • Wesselényi utca - Erzsébet körút Tram Stop - 2 min walk
  • Eastern Railway Station - 15 min walk
  • Budapest (BUD-Ferenc Liszt Intl.) - 30 min drive

Restaurants

  • ‪New York Café - ‬1 min walk
  • ‪Burger King Emke - ‬2 min walk
  • ‪Tati - ‬2 min walk
  • ‪Istanbul Kebab - ‬3 min walk
  • ‪Papitos - ‬1 min walk

About this property

Anantara New York Palace Budapest - A Leading Hotel of the World

Luxury Budapest hotel in District VII. with a full-service spa
Anantara New York Palace Budapest - A Leading Hotel of the World offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 22701 square feet (2109 square metres) and includes conference space. A fitness centre, spa services, and multilingual staff are also featured at the luxury Anantara New York Palace Budapest - A Leading Hotel of the World. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Budapest hotel is smoke free.

  • 185 guestrooms or units
  • 5 levels
  • Conference rooms
  • 22701 sq ft of conference space
  • 2109 sq. m of conference space
  • Built in 1894
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Anantara New York Palace Budapest - A Leading Hotel of the World offers 185 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets.

This Budapest hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Spa Anantara New York Palace Budapest Hotel has 2 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open selected days.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Hungarian, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Covered parking on site (EUR 27 per night)
  • Covered valet parking on site (EUR 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends; EUR 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar
  • New York Cafe
  • Salon Restaurant

Things to do

  • Bicycle storage
  • Bicycles
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 22,701 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 4.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 29 per person
  • Airport shuttle fee: EUR 60 per vehicle (one-way)
  • Covered self-parking fee: EUR 27 per night
  • Valet parking fee: EUR 35 per night (in/out privileges)
  • Pet fee: EUR 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels) guidelines.

Property Registration Number SZ19000626

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Hungary. This property is rated 5 stars.

Property is also known as

Autograph Collection Boscolo Budapest
Autograph Collection Budapest
Boscolo Autograph Collection Hotel Budapest
Boscolo Budapest
Boscolo Budapest Autograph Collection
Budapest Boscolo
Boscolo Budapest, Autograph Collection Hotel Budapest
New York Palace Dedica Anthology Autograph Collection Hotel
New York Palace Dedica Anthology Autograph Collection Budapest
New York Palace Dedica Anthology Autograph Collection
York ca Anthology Autograph C

Frequently asked questions

What is the cancellation policy at Anantara New York Palace Budapest - A Leading Hotel of the World?

Anantara New York Palace Budapest - A Leading Hotel of the World offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Anantara New York Palace Budapest - A Leading Hotel of the World?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Anantara New York Palace Budapest - A Leading Hotel of the World on 6 Jan 2025 start from AU$441.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Anantara New York Palace Budapest - A Leading Hotel of the World?

Yep, Anantara New York Palace Budapest - A Leading Hotel of the World has a covered self car park for EUR 27 per night.

Is there a spa on site at Anantara New York Palace Budapest - A Leading Hotel of the World?

Yep, Spa Anantara New York Palace Budapest Hotel is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Anantara New York Palace Budapest - A Leading Hotel of the World have a pool?

Anantara New York Palace Budapest - A Leading Hotel of the World has an indoor pool.

What makes Anantara New York Palace Budapest - A Leading Hotel of the World a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Anantara New York Palace Budapest - A Leading Hotel of the World.

Does Anantara New York Palace Budapest - A Leading Hotel of the World serve breakfast?

Sure does, full breakfast is available weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 11 AM.

Is there a free airport shuttle available at Anantara New York Palace Budapest - A Leading Hotel of the World?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Anantara New York Palace Budapest - A Leading Hotel of the World?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Anantara New York Palace Budapest - A Leading Hotel of the World?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Anantara New York Palace Budapest - A Leading Hotel of the World?

Cats and dogs are welcome at Anantara New York Palace Budapest - A Leading Hotel of the World, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 25 kg per pet.

Anantara New York Palace Budapest - A Leading Hotel of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 761 out of 1002 reviews" "
Rating 8 - Good. 151 out of 1002 reviews" "
Rating 6 - Okay. 57 out of 1002 reviews" "
Rating 4 - Poor. 16 out of 1002 reviews" "
Rating 2 - Terrible. 17 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and well trained staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and beautiful hotel
Stayed 4 nights in Aug 2024

10/10 Excellent

Ephraim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived to the hotel way before check in time. They didn’t have my booked room available for an hour. They upgraded me to a junior suite without hesitation. Hotel is stunning! So close to restaurants in the Jewish area.
Stayed 1 night in Jul 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Mariuche

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New York Restaurant is a must
Stayed 2 nights in Jul 2024

10/10 Excellent

Miguel

Stayed 2 nights in Jul 2024

10/10 Excellent

Krish, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, will definitely visit it again.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with some access issues
Beautiful hotel with nicely decorated rooms and well located in Budapest. Staff is courteous overall but some of the cleaning support staff can be rather abrupt with their knocking at 8AM – my mistake for not putting up the DND sign. Restaurant staff is also helpful, but I wish it had elevator access for people with mobility issues.
Stayed 5 nights in Jul 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New York Palace Hotel
This is an exceptional hotel. The staff are very friendly and helpful and the property is stunning. I would definitely stay here again.
Stayed 4 nights in Jul 2024

10/10 Excellent

mistura

Stayed 3 nights in Jul 2024

8/10 Good

Bo Kyu, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Jul 2024

10/10 Excellent

russell

Stayed 1 night in Jul 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
What a wonderful stay. My room was beautiful and very large. I also had a large patio. It may have been a junior suite ( I upgraded upon arrival)
Stayed 4 nights in Jun 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 4 nights in Jun 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent apart from the food, which was disappointing.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

tiffany p

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely grand hotel! Excellent service from the bellmen, front desk, concierge, spa and housekeeping. Delicious meal at The White Salon with amazing decor, food and excellent service. We had massages and facials at the spa and then enjoyed the sauna pools and steam. The rooms were huge and very comfortable beds. Spacious bathroom with nice soaps and towels. My family loved this hotel. It’s located on a busy street and is about a 10-15 minute walk to the touristy areas. But we looked at the hotel as a destination in itself. Jennifer the concierge, was super helpful and booked us a boat cruise and helped with restaurant and shopping suggestions. Overall we had a fantastic stay at this gorgeous hotel. Can’t wait to visit again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Alaa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in May 2024

10/10 Excellent

Sher Afkan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Zhen

Stayed 3 nights in Jun 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nice Stay
A lovely hotel, with large rooms - some with terraces. Adjacent to the famous and popular New York Cafe. Hotel breakfast is very good. Service is adequate to above average. Lobby is spacious and light, with plenty of places to relax. Poet's Bar is a nice addition. Location is a little outside of the central area so it took 20 minutes or so to walk to everyday. Prices lower than similar hotels located more centrally so a reasonable trade off. Would recommend.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a super high quality hotel with every detail of the finest quality. They staff is trained to perfection.
Stayed 2 nights in Jun 2024

2/10 Terrible

Katherine, spring creek

Travelled with partner
Disliked: Staff & service, amenities
This place is just awful. The room was beautiful… the staircase and ceilings were beautiful. The door guys were wonderful the lady at check in… not so wonderful.. our roof was leaking the whole time we were there. The restaurant staff was absolutely rude. Spent two hours in there and they never filled our water glasses or asked us if we wanted refilling our cocktails. The food was pretty good but it wasn’t hot. It was better when I ordered room service. I was here for a work trip and I came to relax, enjoy the spa, and work on my laptop in between meetings. These people treated me like I was low rent scum and I would not recommend staying here at all. The manager even messaged me basically telling me that I had no reason to complain because it was pretty there and my bed was comfortable. I’m sorry but if I’m paying for a five star hotel I want five star service. As a business owner my entire staff would be fired for the way these people treated me. I spent about 2 hours in the spa. It was very underwhelming and the lady that massaged Me wasn’t welcoming at all which made it really awkward. Please spend money somewhere better… it’s pretty, but not pretty enough to be treated like trash. The manager alone is a great reason to not go there. Id advise corporate to remove him. Thanks for guaranteeing that I never do business in Budapest ever again. Also… the homeless population outside the building is crazy. So much crime out there… unsafe… rude and just awful place.
Stayed 3 nights in Jun 2024

2/10 Terrible

Rhonda, Spruce Grove

Stayed 1 night in Jun 2024