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SureStay Hotel by Best Western Buena Park Anaheim

2.5 star property
Hotel connected to a shopping centre in Buena Park with free breakfast
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Hotel by Best Western Buena Park Anaheim

Desk, laptop workspace, blackout curtains, iron/ironing board
Property amenity
Property amenity
Suite, Multiple Beds, Non Smoking | Bathroom
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Parking included
The price is AU$132
includes taxes & fees
6 Jan - 7 Jan 2025

Explore the area

Map
Buena Park, CA
  • Medieval Times
    13 min walk
  • Sizzler
    1 min walk
  • Buena Park Station
    8 min drive
  • Orange County, CA (SNA-John Wayne)
    23 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

The Buena Park Hotel & Suites

Pool
Parking included
Free WiFi
Air conditioning
3.6 out of 5, Good, (1100)
The price is AU$130
for 1 night
includes taxes & fees
14 Jan - 15 Jan
The Buena Park Hotel & Suites

About the area

Buena Park

You'll be connected to a shopping centre at SureStay Hotel by Best Western Buena Park Anaheim, and within a 30-minute stroll of Medieval Times and Knott's Berry Farm. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .Enjoy the Hot tub and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and tour/ticket assistance. Each morning free breakfast is served. .Sights within a 10-minute drive of this Buena Park hotel include Knott's Soak City Water Park and Disneyland® Resort.

What's nearby

  • Medieval Times - 13 min walk
  • Knott's Berry Farm - 2 min drive
  • Knott's Soak City Water Park - 3 min drive
  • Disneyland® Resort - 9 min drive
  • Honda Center - 11 min drive

Getting around

  • Buena Park Station - 10 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 7 min drive

Restaurants

  • ‪In-sīt Coffee - ‬5 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪CGV Cinemas Buena Park - ‬4 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪Grub Food Court - ‬5 min walk

About this property

SureStay Hotel by Best Western Buena Park Anaheim

Hotel connected to a shopping centre in Buena Park with free breakfast
SureStay Hotel by Best Western Buena Park Anaheim offers its guests an outdoor pool and Access to hot tub. WiFi is free in public spaces. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly SureStay Hotel by Best Western Buena Park Anaheim. Free self parking is available.

Smoking is allowed in designated areas at this Buena Park hotel.

  • 50 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Front desk (24 hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Lift
  • Smoking in designated areas
SureStay Hotel by Best Western Buena Park Anaheim offers 50 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • Spa tub

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 45.00

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 45.00

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 45.00 (subject to availability)
  • Late check-out fee: USD 45.00 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Portola Buena Park
Portola Inn
Portola Inn Buena Park
Portola Hotel Buena Park
SureStay Hotel Best Western Buena Park Anaheim
SureStay Hotel Best Western Anaheim
SureStay Best Western Buena Park Anaheim
SureStay Best Western Anaheim
Portola Inn Suites

Frequently asked questions

Is parking available at SureStay Hotel by Best Western Buena Park Anaheim?

Yep, SureStay Hotel by Best Western Buena Park Anaheim has a free self car park.

How much does it cost to stay at SureStay Hotel by Best Western Buena Park Anaheim?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Buena Park Anaheim on 6 Jan 2025 start from AU$131.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to SureStay Hotel by Best Western Buena Park Anaheim?

The closest beach to SureStay Hotel by Best Western Buena Park Anaheim is Surfside Beach (16.7 km).

Does SureStay Hotel by Best Western Buena Park Anaheim have a pool?

SureStay Hotel by Best Western Buena Park Anaheim has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is SureStay Hotel by Best Western Buena Park Anaheim family-friendly?

You bet! With amenities such as an outdoor pool, as well as cots/infant beds in the guestrooms, it's no surprise that SureStay Hotel by Best Western Buena Park Anaheim is a hit with families.

Does SureStay Hotel by Best Western Buena Park Anaheim serve breakfast?

You bet, complimentary continental breakfast is served daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at SureStay Hotel by Best Western Buena Park Anaheim?

No, SureStay Hotel by Best Western Buena Park Anaheim does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Hotel by Best Western Buena Park Anaheim?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Hotel by Best Western Buena Park Anaheim?

No, only service animals are allowed.

SureStay Hotel by Best Western Buena Park Anaheim Reviews

Reviews

6.0
Rating 10 - Excellent. 195 out of 1001 reviews" "
Rating 8 - Good. 189 out of 1001 reviews" "
Rating 6 - Okay. 202 out of 1001 reviews" "
Rating 4 - Poor. 153 out of 1001 reviews" "
Rating 2 - Terrible. 262 out of 1001 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Melissa, Chula Vista

Disliked: Cleanliness
The bed looked dirty, the boxspring still Had plastic on it. Floors were dirty as well.
Stayed 1 night in Sep 2024

8/10 Good

Jose Alfredo

Liked: Amenities
Good decent decent rooms
Stayed 4 nights in Aug 2024

8/10 Good

MELISSA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short stay one night only and it was perfect just what I needed.
Stayed 1 night in Sep 2024

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This hotel was super dirty. We checked our first room and the blankets and sheets and stains. There was a computer chair and he had a big stain on it. The mattresses were gross. It felt like an old rundown I felt just laying in the bed. Breakfast was not even good. They only had a couple of muffins and a little bit of cereal. Do not stay here
Stayed 1 night in Aug 2024

4/10 Poor

Mary

Liked: Cleanliness, staff & service
Disliked: Amenities
I didn't like that I had a room facing the street lots of street noise. The continental breakfast was not much too it. Did not care for that. The place was nice and clean, I liked that.
Stayed 3 nights in Sep 2024

10/10 Excellent

Thomas

Stayed 1 night in Aug 2024

8/10 Good

Kriscia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked how however tv remote didn’t work and some people kept slamming doors.
Stayed 1 night in Aug 2024

2/10 Terrible

Jose

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Becareful with the management here, i reserved 4 nights here. Upon trying to check in i was told that my guest was not allowed to stay there. Keep in mind i never actually checked in no security deposit. Spoke with the manager and she told me that they would give me a refund. Couple of days passed by and i called customer service regarding the refund, they called the hotel and told me that they were not going to refund me because i had check in already. Which was complete a lie.
Stayed 4 nights in Jul 2024

2/10 Terrible

arniela

Stayed 2 nights in Jul 2024

8/10 Good

Loriann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

2/10 Terrible

David

Travelled with family
Disliked: Amenities
Room looked nothing like the picture, the box spring had torn up holes and plastic hanging off of it, there was dirty towels in the bathroom still when we got there. Would not recommend
Stayed 2 nights in Aug 2024

2/10 Terrible

Antoinette

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Marie-Eve

Stayed 3 nights in Aug 2024

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent all the way around. The place was clean as a whistle and the staff friendly and helpful even going out of their way to help on one occasion. About the only drawback I could see - and it didn't happen to us - was there could be a shortage of parking if the hotel was full. It even had a number of charging stations for EV's
Stayed 2 nights in Aug 2024

10/10 Excellent

Eunju

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Mary

Liked: Staff & service
The breakfast was, eh. The ev charging stations are not free and didn't even work for half my stay. The beds/pillows weren't very comfortable, and housekeeping could've made up the bed a little bit better. But the room was a good size, had a fridge and everything you need. The hottub outside was lukewarm though, but the pool was open. The front desk staff were very friendly and helpful. That was definitely the highlight of my stay! Overall, for the affordable price of this hotel, it was good! Location was close to food and freeway as well. I would stay here again.
Stayed 3 nights in Jul 2024

8/10 Good

beatriz

Travelled with family
Liked: Staff & service, property conditions & facilities
Noisy street
Was supper loud we have the side of the street and all the tile ambulances fire trucks motorcycles police chasing etc was hard to keep the whole night sleep but we tried
Stayed 2 nights in Jul 2024

2/10 Terrible

Stephen

Business traveller
Disliked: Staff & service
Fooled me once…
Very old hotel. Limited amenities. Had to chase down housekeeping for face cloths and towels after they “cleaned” my room. No microwave in room.
Stayed 4 nights in Jul 2024

4/10 Poor

Jeffrey

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

4/10 Poor

Araceli

Travelled with family
Stayed 2 nights in Jul 2024

2/10 Terrible

thomas earl

Disliked: Cleanliness, staff & service, property conditions & facilities
It was very noisy All night.people outside talking loud outside my door. Didnt get any sleep. Wont stay there again
Stayed 1 night in Jul 2024

8/10 Good

Clara, Tolleson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The continental breakfast was not good. Everything else was ok
Stayed 2 nights in Jul 2024

2/10 Terrible

Brittany

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible man at the front desk. Terrible customer service!
Stayed 2 nights in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jul 2024

2/10 Terrible

Ricardo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It SURE was a stay at SURESTAY
Stayed 3 nights in Jul 2024