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SureStay Hotel by Best Western Buena Park Anaheim

2.5 star property
Hotel connected to a shopping centre in Buena Park with free breakfast

Photo gallery for SureStay Hotel by Best Western Buena Park Anaheim

Desk, laptop workspace, blackout curtains, iron/ironing board
Property amenity
Suite, Multiple Beds, Non Smoking | Bathroom
Property amenity
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Parking included
The current price is AU$131
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
Buena Park, CA
  • Medieval Times
    ‪13 min walk‬
  • Knott's Berry Farm
    ‪2 min drive‬
  • Knott's Soak City Water Park
    ‪3 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

About the area

Buena Park

You'll be connected to a shopping centre at SureStay Hotel by Best Western Buena Park Anaheim, and within a 30-minute stroll of Medieval Times and Knott's Berry Farm. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .Enjoy the Hot tub and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and tour/ticket assistance. Each morning free breakfast is served. .Sights within a 10-minute drive of this Buena Park hotel include Knott's Soak City Water Park and Disneyland® Resort.

What's nearby

  • Medieval Times - 13 min walk - 1.1 km
  • Knott's Berry Farm - 2 min drive - 2.0 km
  • Knott's Soak City Water Park - 3 min drive - 3.2 km
  • Disneyland® Resort - 9 min drive - 10.4 km
  • Honda Center - 11 min drive - 14.1 km

Getting around

  • Buena Park Station - 10 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 9 min drive

Restaurants

  • ‪In-sīt Coffee - ‬5 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪CGV Cinemas Buena Park - ‬4 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪Grub Food Court - ‬5 min walk

About this property

SureStay Hotel by Best Western Buena Park Anaheim

Hotel connected to a shopping centre in Buena Park with free breakfast
SureStay Hotel by Best Western Buena Park Anaheim offers its guests an outdoor pool and Access to hot tub. WiFi is free in public spaces. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly SureStay Hotel by Best Western Buena Park Anaheim. Free self parking is available.

Smoking is allowed in designated areas at this Buena Park hotel.

  • 50 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Front desk (24 hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Lift
  • Smoking in designated areas
SureStay Hotel by Best Western Buena Park Anaheim offers 50 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Lobby

The Buena Park Hotel & Suites

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
3.6 out of 5, Good, 1,386 reviews
The price is AU$162
includes taxes & fees
14 Apr - 15 Apr
The Buena Park Hotel & Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 45.00

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 45.00

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 45.00 (subject to availability)
  • Late check-out fee: USD 45.00 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Portola Buena Park
Portola Inn
Portola Inn Buena Park
Portola Hotel Buena Park
SureStay Hotel Best Western Buena Park Anaheim
SureStay Hotel Best Western Anaheim
SureStay Best Western Buena Park Anaheim
SureStay Best Western Anaheim
Portola Inn Suites

Frequently asked questions

Is parking available at SureStay Hotel by Best Western Buena Park Anaheim?

Yep, SureStay Hotel by Best Western Buena Park Anaheim has a free self car park.

How much does it cost to stay at SureStay Hotel by Best Western Buena Park Anaheim?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Buena Park Anaheim on 20 Apr 2025 start from AU$130.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to SureStay Hotel by Best Western Buena Park Anaheim?

The closest beach to SureStay Hotel by Best Western Buena Park Anaheim is Bolsa Chica State Beach (17.7 km).

Does SureStay Hotel by Best Western Buena Park Anaheim have a pool?

SureStay Hotel by Best Western Buena Park Anaheim has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is SureStay Hotel by Best Western Buena Park Anaheim family-friendly?

You bet! With amenities such as an outdoor pool, as well as cots/infant beds in the guestrooms, it's no surprise that SureStay Hotel by Best Western Buena Park Anaheim is a hit with families.

Does SureStay Hotel by Best Western Buena Park Anaheim serve breakfast?

You bet, complimentary continental breakfast is served daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at SureStay Hotel by Best Western Buena Park Anaheim?

No, SureStay Hotel by Best Western Buena Park Anaheim does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Hotel by Best Western Buena Park Anaheim?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Hotel by Best Western Buena Park Anaheim?

No, only service animals are allowed.

SureStay Hotel by Best Western Buena Park Anaheim Reviews

Reviews

6.0
Rating 10 - Excellent. 209 out of 1075 reviews
Rating 8 - Good. 208 out of 1075 reviews
Rating 6 - Okay. 217 out of 1075 reviews
Rating 4 - Poor. 163 out of 1075 reviews
Rating 2 - Terrible. 278 out of 1075 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Bianca

Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

dusty

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I do not recommend
Terrible service we expected better quality and care specially for the price. When we walked in we noticed the blankets were so thin like sleeping with a sheet called the office and asked for Sri blankets because it was freezing he told me no we don't have any he also described the breakfast that would be provided it was nowhere near what he had described. There was Footprints of shoes in the bathtub and hair it was disgusting I do not recommend
Stayed 1 night in Dec 2024

8/10 Good

Bryant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night away
Front desk staff was friendly and helpful. They were accommodating and the room was clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Julisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and the check in people were very kind! Everything went well, there is just very limited breakfast options.
Stayed 1 night in Dec 2024

2/10 Terrible

Luz

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Coffee machine was out of order. Orange juice out of order. Apple juice machine out of order. Muffins and breakfast in general was just horrible. A family was arguing/fighting in the room below us until 2 in the morning. Plus the traffic accidents/noise. Just a horrible experience.
Stayed 4 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Martin

Travelled with family
Liked: Staff & service, room comfort
Above Average Motel
It was ok. Seemed like it was a renovated old Motel 6, or something. Our stay was fine. You can see that they put a lot of money into it. Overall good.
Stayed 2 nights in Nov 2024

4/10 Poor

Robert

Stayed 3 nights in Sep 2024

6/10 Okay

Elena

Stayed 1 night in Oct 2024

2/10 Terrible

Neven

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience
I had very bad experience. The room smiled bad, the AC is very loud i had to turn it off to be able to sleep. The room service was not done every day
Stayed 4 nights in Sep 2024

8/10 Good

Eduardo

Liked: Cleanliness
Rooms feels kind of old neeed renovation
Stayed 8 nights in Oct 2024

6/10 Okay

Xeniya

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The rooms are nice and very clean, but hotel front area is very ghetto. Elevator is super slow too and feels unsafe.
Stayed 3 nights in Oct 2024

10/10 Excellent

gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have passes for Knotts Berry Farm so we are always looking for hotels close by. We did have to take a lift, but it was only six dollars each way to the park. This hotel is got exceptional, cleanliness and great guest service. The continental breakfast is somewhat limited, but served its purpose. I was impressed with the cleanliness of the rooms and the ease of checking in checking out and feeling that we were in a safe location for our family.

10/10 Excellent

Joel

Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its great but...
Just double check your room when you check in... i stayed 3 nights and found a thong that did not belong to me in between the mattress and headboard on the last day...
Stayed 3 nights in Oct 2024

10/10 Excellent

nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Space privacy customer service
Stayed 1 night in Oct 2024

6/10 Okay

Whitney

Stayed 2 nights in Sep 2024

4/10 Poor

Amy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The room wasn’t bad the lady at the check in was so rude which just made me feel unwelcome from the beginning!
Stayed 1 night in Oct 2024

10/10 Excellent

SARALY

Stayed 1 night in Oct 2024

4/10 Poor

Marcus

Travelled with family
Liked: Staff & service, property conditions & facilities
The rooms are clean the mattress are old and the breakfast selection is horrible.
Stayed 3 nights in Oct 2024

8/10 Good

anastasia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was nice but not much of a fan if the metal framing
Stayed 1 night in Oct 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Was very convenient to the parks around, room was clean and I was able to get to everything I wanted to see quickly and easily.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gibran Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024