6/10 Okay
Randy
Travelled with family
1 Jan 2025
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Watch out for night shift man!
We stayed here the whole week of Christmas for our very First Family Christmas Vacation! Everything was fine except the young man that checked us in and worked nights. He seemed to be bothered by having to put his phone down to tend to people. I get it we all love to play games on our phones but if you’re working that should not be your top priority. He was very annoyed that we checked in online with a different persons card than who was on the papers for the room, we are married I didn’t think it was a huge deal but apparently you can not use a different persons card the names have to match. Then we also asked for trash bags as the room wasn’t going to be cleaned for 3 days and we have kids and christmas gifts, he was annoyed and gave us 1 small trash bag that would hold just the trash, he said he didn’t know where bags were. The next day we asked the morning lady and she reached under the desk and gave us 2 large trash bags, again Night shift man could not be bothered while playing games on his phone. Overall things were good, my only complaint is the young man that worked nights and checked us in. The pool was good and the hot tub did look a little cloudy but overall we would stay again if needed. Also he said we could not park infront of the building only on the side by the road, which is not a complete issue, except we are disabled Veterans and I have medical devices that had to be transported to and from.
Randy
Stayed 4 nights in Dec 2024