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Imperial Heights Hotel, Entebbe

4.0 star property
Family-friendly hotel with full-service spa and free valet parking
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Imperial Heights Hotel, Entebbe

Property entrance
Front of property - evening/night
Standard Room
Breakfast, lunch, dinner served; international cuisine
Fitness facility

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service
  • Parking included
    Parking included

Explore the area

Map
Plot 13, Church Road, Entebbe, 4352000
  • Entebbe Golf Club
    9 min walk
  • Imperial Shopping Mall
    12 min walk
  • Ugandan Wildlife Education Centre
    14 min walk
  • Entebbe (EBB-Entebbe Intl.)
    10 min drive

Room options

View all photos for Club Room

Club Room | Private kitchen

Club Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
10 bedrooms
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Business Suite

Business Suite

Business Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Egyptian cotton bed sheets
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Egyptian cotton bed sheets
  • 28 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property - evening/night
K Hotels
Pool
Breakfast included
Spa
Kids pool
4.5 out of 5, Wonderful, (170)
The price is AU$207
for 1 night
includes taxes & fees
16 Nov - 17 Nov
K Hotels

About the area

Entebbe

A family-friendly stay in Entebbe awaits you at Imperial Heights Hotel, Entebbe. Within just a 15-minute stroll, you'll find Entebbe Golf Club and Imperial Shopping Mall. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and Swedish massages. The restaurant, Bridge Bar and Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and pool loungers. 3 meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 4-property class Entebbe hotel include Lake Victoria and Entebbe Botanical Garden.

What's nearby

  • Imperial Shopping Mall - 12 min walk
  • Ugandan Wildlife Education Centre - 14 min walk
  • Sesse Islands - 2 min drive
  • Entebbe Botanical Garden - 2 min drive
  • Victoria Mall - 6 min drive

Getting around

  • Entebbe (EBB-Entebbe Intl.) - 10 min drive

Restaurants

  • ‪Crane Cafeteria - ‬8 min drive
  • ‪Café Javas - ‬6 min drive
  • ‪KFC - ‬5 min drive
  • ‪4 Points Bar and Restaurant - ‬11 min walk
  • ‪S&S Bar & Restaurant - ‬11 min drive

About this property

Imperial Heights Hotel, Entebbe

Family-friendly hotel with full-service spa and free valet parking
Imperial Heights Hotel, Entebbe offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre, 3 meeting rooms, and coworking spaces are available. A rooftop terrace, spa services, and barbecue grills are also featured at the family-friendly Imperial Heights Hotel, Entebbe. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Entebbe hotel.

  • 33 guestrooms or units
  • 3 levels
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Imperial Heights Hotel, Entebbe offers 33 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Beds feature Egyptian cotton sheets. 32-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a deep soaking bath, slippers, complimentary toiletries and hairdryers.

This Entebbe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

The on-site spa has couples treatment room(s). Services include deep-tissue massages and Swedish massages.

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bridge Bar and Restaurant

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • No lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Bathtub or shower
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Imperial Heights Hotel, Entebbe

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Lake Heights Hotel Entebbe
Lake Height Entebbe BON Hotels Hotel
Lake Heights Entebbe
Lake Heights Hotel
Lake Height BON Hotels Hotel
Lake Height Entebbe BON Hotels
Lake Height BON Hotels
Lake Heights Entebbe BON Hotels Hotel
Lake Heights BON Hotels Hotel
Lake Heights Entebbe BON Hotels
Lake Heights BON Hotels
Lake Heights Entebbe by BON Hotels
Lake Height Entebbe by BON Hotels
Lake Heights Hotel Entebbe
Imperial Heights Hotel Entebbe
Imperial Heights Hotel, Entebbe Hotel
Imperial Heights Hotel, Entebbe Entebbe
Imperial Heights Hotel, Entebbe Hotel Entebbe

Frequently asked questions

What is the cancellation policy at Imperial Heights Hotel, Entebbe?

Imperial Heights Hotel, Entebbe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Imperial Heights Hotel, Entebbe?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Imperial Heights Hotel, Entebbe on 10 Nov 2024 start from AU$155.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Imperial Heights Hotel, Entebbe?

Yep, Imperial Heights Hotel, Entebbe has a free self car park and free valet parking.

Are there any beaches close to Imperial Heights Hotel, Entebbe?

The closest beach to Imperial Heights Hotel, Entebbe is Kalangala Beach (45.5 km).

Is there a spa on site at Imperial Heights Hotel, Entebbe?

Yep, there is an onsite spa at Imperial Heights Hotel, Entebbe. You'll enjoy services like Swedish massages.

Does Imperial Heights Hotel, Entebbe have a pool?

Imperial Heights Hotel, Entebbe has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Imperial Heights Hotel, Entebbe?

Imperial Heights Hotel, Entebbe features a full-service spa, a health club and an outdoor pool. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Imperial Heights Hotel, Entebbe a romantic place to stay?

Couples spa treatments and a lounge bar, as well as deep-soaking baths and massage services available in the guestrooms, help set the scene for a romantic weekend at Imperial Heights Hotel, Entebbe.

Is Imperial Heights Hotel, Entebbe family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as children's slippers and childcare services in the guestrooms, it's no surprise that Imperial Heights Hotel, Entebbe is a hit with families.

Are there hot tubs in the rooms at Imperial Heights Hotel, Entebbe?

No, but there are deep-soaking baths in the guestrooms.

Does Imperial Heights Hotel, Entebbe serve breakfast?

You bet, brekkie is offered daily.

Is there a free airport shuttle available at Imperial Heights Hotel, Entebbe?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Imperial Heights Hotel, Entebbe?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Imperial Heights Hotel, Entebbe?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Imperial Heights Hotel, Entebbe?

No, pets and service animals are not allowed.

Is there a golf course on site at Imperial Heights Hotel, Entebbe?

There isn't one on site, but Entebbe Golf Club is a short 9-minute walk away.

Imperial Heights Hotel, Entebbe Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 79 reviews" "
Rating 8 - Good. 29 out of 79 reviews" "
Rating 6 - Okay. 11 out of 79 reviews" "
Rating 4 - Poor. 4 out of 79 reviews" "
Rating 2 - Terrible. 6 out of 79 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Staff & service, property conditions & facilities
The grounds were nice with trees and vegetation. The place needs a renovation. The carpets need cleaning or better yet put tiles. The pool needs cleaning. The gym is defunct. The staff was nice.
Stayed 7 nights in Jul 2024

8/10 Good

B.

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Jul 2024

2/10 Terrible

Loretta

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So the walls all need to be painted , locks don’t work. Rugs (pieces laid together ) and furniture all full of stains and nasty. Outdoor furniture full of bird poop. Rooftop bar is a joke. Breakfast was not good . No hot water in the shower . This was one of the worst stays of my life . The photos they have advertised is a lie . The exterior is pretty . That’s it

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel Liling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality, staff absolutely fantastic, friendly, helpful and always goes beyond to ensure you have a pleasant stay. All the staff, from security etc. Fantastic. I will highly recommend this place.
Stayed 2 nights in Sep 2023

10/10 Excellent

Daniel Liling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Friendly helpful staff. The food is good, and beautiful and clean facilities all around.
Stayed 2 nights in Sep 2023

8/10 Good

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

2/10 Terrible

UMAR

Travelled with partner
Liked: Cleanliness, staff & service
My card was overcharged
Stayed 1 night in Apr 2022

8/10 Good

B C

Liked: Staff & service
Stayed 2 nights in Apr 2022

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 4 nights in Nov 2021

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Very nice, helpful staff. Some facilities ate a bit 'tired' and need updating.
Stayed 1 night in Nov 2021

6/10 Okay

Tiong

Business traveller, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Very expensive for the price that we paid: $100/night on average. The food service was terrible - took forever (2-3 hrs) for your food to come out. The room is big but NOT comfy at all. AC was not cold and I don't have hot water in my room. Plus no free airport transport. Definitely Not a Four Star hotel. May 2.5 star.
Stayed 4 nights in Oct 2021

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay while in Entebbe. The grounds are lush & beautiful. I enjoyed some quiet time poolside. The Buffet breakfast was very good with a nice variety of different foods daily. Staff was wonderful. The rooms are very spacious & clean.
Stayed 3 nights in Sep 2021

8/10 Good

suzanne n

Business traveller
Liked: Staff & service, property conditions & facilities
Liked staff availability, friendliness and professionalism
Stayed 1 night in Aug 2021

4/10 Poor

Carlton

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The web photos are deceiving. The hotel is very outdated. However, the staff is very friendly and professional.
Stayed 3 nights in Mar 2021

8/10 Good

Angela

Stayed 3 nights in Jan 2021

10/10 Excellent

larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do it again.
I would recommend. Good size rooms, plenty of food for breakfast and easy to get around. The staff were very helpful. The airport shuttle was very convenient. Appreciated .
Stayed 7 nights in May 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
I found the mattress to be comfy and the sheets were clean and not too old
Stayed 1 night in Feb 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake Heights Hotel Entebbe
Have stayed there several times. Wonderful staff of people that I have gotten to know. Front desk is also very nice. Close to the airport.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

It’s a basic standard hotel, it was okay for a night stay.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very cooperative and friendly. They were the best part of our stay. They made everything so easy and accessible.
Stayed 3 nights in Jan 2019

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Quick Review of Lake Heights
Stayed one night prior to departure from airport. Nice rooms. We were on third floor - no lift. Pool area ok but quite small and had a kids party going on so it much chance of relaxation outside. Booked shuttle to airport at 2.45am. Confirmed this with reception before going to bed and then had to wait until 3.15. Didn’t eat in hotel.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis from the City
Clean, quiet, beautiful surroundings - a nice break from the busy city. Lovely pool area - perfect to read and relax when waiting for a flight.
Stayed 3 nights in Dec 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Entebbe Airport
Very quiet and efficient hotel. Perfect for the travelers catching a flight out of Entebbe.
Stayed 1 night in Dec 2018

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, attentive and all around superb! The restaurant offers very generous portions at competitive rates! Try the steak. Rooms, bathrooms were squeaky clean - cleanest I’ve seen in 2 months traveling around Africa. I would not hesitate to stay here again if I found myself in Entebbe! What an excellent hotel! Location was also great - close to the airport, with free airport shuttle! Fantastic property!
Stayed 1 night in Nov 2018