2/10 Terrible
Lawrence
2 July 2024
Disliked: Property conditions & facilities
First room had soaking wet floor, second room was not serviced from previous guests, third room finally was clean and dry, but had a door falling off of the tv stand. And it was an upgraded room, glad I didn’t have to pay the price they weee actually asking for this room. The only shining light of the whole disaster was the woman who worked at the front desk, Airiel, she was working so hard to get me and others into rooms that were livable in. Yes others, when I was at the front desk, two other families were having to get different rooms also. One woman told me, and showed me pictures, of her soaking wet carpeting also. I would not recommend this hotel to anyone!!! Thankfully I was able to get a full refund after calling them back.
Lawrence
Stayed 2 nights in May 2024