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Haeundae Seacloud Hotel Residence

3.0 star property
Hotel with free parking, a quick walk to Haeundae Beach
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Haeundae Seacloud Hotel Residence

Individually decorated, individually furnished, laptop workspace
Royal Suite, Multiple Beds, Ocean View | View from room
Deluxe Twin Room, Ocean View | View from room
Royal Suite, Multiple Beds, Ocean View
Point of interest

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The price is AU$65
includes taxes & fees
6 Jan - 7 Jan 2025

Explore the area

Map
6F, 287, Haeundaehaebyeon-ro, Busan, 48095
  • Haeundae Traditional Market
    2 min walk
  • Haeundae Beach
    3 min walk
  • SEALIFE Busan Aquarium
    5 min walk
  • Busan (PUS-Gimhae)
    48 min drive

Room options

View all photos for Superior Double Room, Partial Ocean View

Superior Double Room, Partial Ocean View

Superior Double Room, Partial Ocean View

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
  • 36 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Ocean View

Individually decorated, individually furnished, laptop workspace

Superior Double Room, Ocean View

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
  • 43 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Twin Room, Ocean View

Individually decorated, individually furnished, laptop workspace

Superior Twin Room, Ocean View

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin (No View)

Superior Twin (No View)

Superior Twin (No View)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double or Twin Room, Partial Ocean View

Individually decorated, individually furnished, laptop workspace

Superior Double or Twin Room, Partial Ocean View

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
  • 36.4 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Twin Room, Partial Ocean View

Individually decorated, individually furnished, laptop workspace

Superior Twin Room, Partial Ocean View

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
  • 36 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double or Twin Room, Ocean View

Individually decorated, individually furnished, laptop workspace

Superior Double or Twin Room, Ocean View

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
  • 36.4 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Deluxe Twin Room, Partial Ocean View

Individually decorated, individually furnished, laptop workspace

Deluxe Twin Room, Partial Ocean View

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
  • 36 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Royal Suite, Multiple Beds, Ocean View

Royal Suite, Multiple Beds, Ocean View

Royal Suite, Multiple Beds, Ocean View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
  • 132 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 2 Single Futons

View all photos for Deluxe Twin Room, Ocean View

Deluxe Twin Room, Ocean View

Deluxe Twin Room, Ocean View

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Junior Suite, Ocean View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
  • 56.2 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, Ocean View

Executive Suite, Ocean View | View from room

Executive Suite, Ocean View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Duplex Suite One

Duplex Suite One

Duplex Suite One

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
  • 73 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premier Suite, 2 Double Beds, Sea View

Premier Suite, 2 Double Beds, Sea View | Exterior

Premier Suite, 2 Double Beds, Sea View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
  • 73 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Half Ocean Upgrade (Random Bed Type): 6 PM Check-in / 11 AM Check-out

Individually decorated, individually furnished, laptop workspace

Superior Half Ocean Upgrade (Random Bed Type): 6 PM Check-in / 11 AM Check-out

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
  • 36 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Duplex Suite Two

Duplex Suite Two

Duplex Suite Two

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
  • 73 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Executive Suite (No View)

Executive Suite (No View)

Executive Suite (No View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
  • 63 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Run of House Random Suite (No View)

Run of House Random Suite (No View)

Run of House Random Suite (No View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
  • 56.2 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Run of House Random Suite (Half Ocean View)

Individually decorated, individually furnished, laptop workspace

Run of House Random Suite (Half Ocean View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
  • 56.2 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Suite, 2 Double Beds, Partial Ocean View

Individually decorated, individually furnished, laptop workspace

Premier Suite, 2 Double Beds, Partial Ocean View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
  • 73 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for [Room Upgrade] Superior Twin Half Ocean to Deluxe Twin Half Ocean

Individually decorated, individually furnished, laptop workspace

[Room Upgrade] Superior Twin Half Ocean to Deluxe Twin Half Ocean

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Fridge
  • 36 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Living area

NEWCZ HAEUNDAE RESIDENCE

Pool
Kitchen
Parking included
Free WiFi
4.6 out of 5, Wonderful, (142)
The price is AU$118
for 1 room
includes taxes & fees
14 Jan - 15 Jan
NEWCZ HAEUNDAE RESIDENCE

About the area

Busan

At Haeundae Seacloud Hotel Residence you'll be within just a 5-minute stroll of Haeundae Beach and within 15 minutes of Dongbaek Island. Highlights at this hotel include a restaurant, and in-room kitchenettes and free WiFi. .The buffet restaurant, 디어스 레스토랑, is open for breakfast. Enjoy the gym and seasonal outdoor swimming pool. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and a corner/local shop. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .With a stay at this 3-property class Haeundae hotel, you'll be 3.6 km (2.3 mi) from Shinsegae Centum City and 4.5 km (2.8 mi) from Gwangalli Beach.

What's nearby

  • Haeundae Beach - 3 min walk
  • Paradise Casino - 6 min walk
  • Shinsegae Centum City - 4 min drive
  • Songjeong Beach - 10 min drive
  • Gwangalli Beach - 11 min drive

Getting around

  • Haeundae Station - 6 min walk
  • BEXCO (Busan Museum of Art) Station - 10 min drive
  • Busan (PUS-Gimhae) - 48 min drive

Restaurants

  • ‪퍼지네이블 - ‬2 min walk
  • ‪HOLLYS COFFEE - ‬2 min walk
  • ‪Burger & Pasta - ‬2 min walk
  • ‪Lounge & Bar - ‬3 min walk
  • ‪사계 언양불고기 전문점 - ‬4 min walk

About this property

Haeundae Seacloud Hotel Residence

Hotel with free parking, a quick walk to Haeundae Beach
There's a restaurant on site. Public spaces have free WiFi. Haeundae Seacloud Hotel Residence offers its guests a fitness centre and a seasonal outdoor pool. Haeundae Seacloud Hotel Residence also features a corner/local shop and a lift. Limited free parking is available on a first-come, first-served basis.

This 3-star Busan hotel is smoke free.

  • 105 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Corner/local shop
  • Lift
  • No smoking on site
  • Dining venue
Haeundae Seacloud Hotel Residence offers 105 air-conditioned accommodations with complimentary bottles of water and complimentary dressing gowns. Each accommodation is individually furnished and decorated. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops and separate dining areas. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Busan hotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: KRW 28,000 for adults and KRW 23,000 for children
  • A restaurant

Restaurants on site

  • 디어스 레스토랑

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room kitchenette
  • In-room refrigerator
  • Seasonal outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Extra futon (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchenette
  • Refrigerator
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

The check-in location differs from the property location; go to: [6th floor]
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Parking is included for 1 vehicle per reservation. A parking fee of KRW 20000 per night applies for each additional vehicle.
The listed optional pool fee applies for guests age 4 and older per person, per entry. There is no pool fee for children age 3 and under. Swimwear and swim caps are required, hats are permitted, and life jackets are available on a first come, first served basis. Shirts, shorts and pool floats for adults are not permitted. Pool entry is on a first-come, first-served basis and subject to availability.
Disposable toothbrushes and toothpaste are available in the lobby for a surcharge.
Extra futons are available on a first-come, first-served basis and cannot be reserved prior to arrival or requested after 10 PM on the day of arrival.
This property provides air conditioning and heating based on the season. Heating is available from 7 PM to 9 AM and air conditioning is available from 9 AM to 7 PM. Floor heating is available based on daily temperature and is provided from night until early morning.
Parking for vehicles exceeding 2.2 yards (2 metres) in height is not available.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 8 September to 6 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 28000 for adults and from KRW 23000 for children
  • Futon bed fee: KRW 22000 per night
  • Pool fee: KRW 20000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open on 06 June and close on 07 September.
  • Pool access available from 10:00 AM to 7:00 PM

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Haeundae Seacloud Busan
Haeundae Seacloud Hotel Residence Hotel
Haeundae Seacloud Hotel Residence Busan
Haeundae Seacloud Hotel Residence Hotel Busan

Frequently asked questions

What is the cancellation policy at Haeundae Seacloud Hotel Residence?

Haeundae Seacloud Hotel Residence offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Haeundae Seacloud Hotel Residence?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Haeundae Seacloud Hotel Residence on 6 Jan 2025 start from AU$64.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Haeundae Seacloud Hotel Residence?

Yep, Haeundae Seacloud Hotel Residence has a free self car park. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Haeundae Seacloud Hotel Residence?

Yep, Haeundae Seacloud Hotel Residence is a short 3-minute walk from Haeundae Beach.

Does Haeundae Seacloud Hotel Residence have a pool?

Haeundae Seacloud Hotel Residence has a seasonal outdoor pool. The pool is open 10:00 AM to 7:00 PM (Seasonal outdoor pool open from June 06 to September 07).

Does Haeundae Seacloud Hotel Residence serve breakfast?

Sure does, buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Haeundae Seacloud Hotel Residence?

No, Haeundae Seacloud Hotel Residence does not offer an airport shuttle service.

Is there a bar or restaurant at Haeundae Seacloud Hotel Residence?

Yep, you can grab a meal at Haeundae Seacloud Hotel Residence's onsite restaurant.

What time are check-in & check-out at Haeundae Seacloud Hotel Residence?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Haeundae Seacloud Hotel Residence?

No, pets are not allowed.

Haeundae Seacloud Hotel Residence Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 291 out of 636 reviews" "
Rating 8 - Good. 175 out of 636 reviews" "
Rating 6 - Okay. 91 out of 636 reviews" "
Rating 4 - Poor. 47 out of 636 reviews" "
Rating 2 - Terrible. 32 out of 636 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Young Min

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
해운대 가까운거 말고는 좋은것이 없음 1. 화장실 그냥 간이용으로 하나 붙여놓은듯. 수압도 약함 2. 방에서 페인트 냄새인지 벽지냄새인지, 냄새가 너무 남. 밖에 시내라서 새벽까지 엄청 시끄러운데, 냄새때문에 창문을 닫을 수가 없음 3. 엘리베이터 환승 불편. 그냥 조금 더 주고 옆에 좋은호텔 쓰세요. 여긴 모텔급도 아님.
Stayed 2 nights in Sep 2024

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, had a nice beach view
Stayed 3 nights in Sep 2024

8/10 Good

YOUNG

Stayed 3 nights in Sep 2024

8/10 Good

HEON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Luis

Stayed 1 night in Aug 2024

10/10 Excellent

HYUNWOO

Stayed 1 night in Sep 2024

10/10 Excellent

MariaTricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay immensely! The room was surprisingly bigger than what we expected. The view of the beach from our room was fantastic! Service was quick as well when we asked for additional pillows, not even 10 minutes and they delivered. Only downside was there was no full length mirror in the room.
Stayed 1 night in Sep 2024

8/10 Good

Candi

Travelled with family
Liked: Amenities
Beautiful ocean views
Stayed 1 night in Sep 2024

6/10 Okay

woo chul

Travelled with family
시설노후
시설이 매우 낡았음
Stayed 2 nights in Sep 2024

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room with plenty of amenities, within walking distance from the beach. Had to request for an iron but the request was answered to straight away. Beds are on the firm side but not bad. Would recommend.
Stayed 4 nights in Sep 2024

2/10 Terrible

Ha

Travelled with family
Disliked: Cleanliness, amenities
Room smells bad and not clean
Stayed 2 nights in Sep 2024

2/10 Terrible

Helen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff were very kind and professional. Unfortunately when we arrived our room was very dirty. There was dust and hair on the floor and it didn’t look like it had been cleaned. The cleaners weren’t available so we had to wait for the room to be cleaned the next day. The hotel is also hard to find on Kakao maps. There are several hotels in the same building and they share 2 sets of elevators. Unfortunately all the hotels have similar sounding names which adds to the confusion. But the front desk staff was very kind.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sunah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Candi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and accomadaadating
Stayed 1 night in Sep 2024

10/10 Excellent

KAB-RAE

Stayed 1 night in Aug 2024

8/10 Good

Diana

Travelled with family
Our unit was a bit rundown with a bunch of things that could use some fixing, such as the separation between the upstairs AC unit and the wall. The half wall going up the stairs has not been dusted in months. The upper blinds in our unit were not able to open. The dryer in the washing machine did not work. Plates are for purchase and not included in the unit. Some staff was nicer than others. Easy access to everything, such as shops, restaurants, and the beach.
Stayed 2 nights in Sep 2024

10/10 Excellent

hwa sub

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Taek Mo

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Corrine

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location of the property couldn’t be better! Walking distance to the beach, public transport, the market, dining and shopping. The hotel room, junior ocean view suite, was spacious and comfortable. However the air conditioning could have been better. You’re definitely paying for the location. The way in which you check in and enter and exit the facility was interesting because you have to use two different elevators. You have to pay an additional fee if you want to use the pool so we didn’t go to the pool. As I said, you’re paying for the location and the space if you have a larger family and don’t want to purchase two separate rooms like most hotels require in the area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the ocean view room was very good, the front staff was kind, and Haeundae Beach and the market were located right next to it, so it was convenient and transportation was good
Stayed 3 nights in Aug 2024

6/10 Okay

Ambar

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I’ve been debating whether to leave a review after our experience at this hotel. I’m usually not one to complain, but I feel it’s important to share my concerns in hopes they’ll be addressed for future guests. The hotel’s location is fantastic, with the beach just two minutes away, and the view from our room was amazing. Upon arrival, the staff was very nice, and check-in was smooth. While some had complained about the elevator situation, it wasn’t a big issue for us. Unfortunately, once we got to our room, things took a turn. The AC unit was covered in black mold and dust, and there was mold in the bathroom as well. I took a video of the AC. Concerned for our 8-month-old baby’s health, we requested the room be cleaned, but all they did was wipe off the dust. I felt uncomfortable the entire three nights we stayed. We also specifically booked this hotel for its gym and kitchenette. However, there wasn’t a pan in the room, and when we requested one, the staff initially said we’d need to pay 11,000 won. Despite agreeing to this, we didn’t receive the pan until after I spoke directly to the manager the following day. In conclusion, while I wanted to love this hotel due to its excellent location, the issues we encountered made it difficult to enjoy our stay. I hope the mold is properly addressed to ensure future guests don’t face the same problems.
Stayed 3 nights in Aug 2024

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

dongki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Changde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall except a little slow elevator.
Stayed 2 nights in Aug 2024

10/10 Excellent

Visvalingam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vibe around the neighborhood. Closeness to the beach.
Stayed 3 nights in Aug 2024