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Pedra da Laguna Boutique Hotel & SPA

4.0 star property
Suburban hotel with 2 outdoor pools and full-service spa

Photo gallery for Pedra da Laguna Boutique Hotel & SPA

Building design
Building design
Beach nearby, white sand, 4 beach bars
View from property
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Spa
  • Pool
  • Breakfast included
The current price is AU$330
includes taxes & fees
4 Apr - 5 Apr

Explore the area

Map
Rua 6 Lote 6 Quadra F, Praia da Ferradura, Búzios, RJ, 28950-000
  • Ferradura Beach
    ‪5 min walk‬
  • Forno Beach
    ‪18 min walk‬
  • Rua das Pedras
    ‪5 min drive‬
  • Macae (MEA)
    ‪130 min drive‬

Room options

View all photos for Premium Room, Mezzanine

Premium Room, Mezzanine

Premium Room, Mezzanine

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Room, Mezzanine

Superior Room, Mezzanine

Superior Room, Mezzanine

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Premium Room

Minibar, in-room safe, individually decorated, individually furnished

Premium Room

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Suite, Bathtub, Partial Ocean View

Suite, Bathtub, Partial Ocean View

Suite, Bathtub, Partial Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
LCD TV
Separate bedroom
Private bathroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Balcony, Garden View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, Balcony, Garden View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Premier Suite, Sea Facing

Premier Suite, Sea Facing

Premier Suite, Sea Facing

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
  • 60 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Premier Suite, 2 Bathrooms, Mezzanine

Premier Suite, 2 Bathrooms, Mezzanine

Premier Suite, 2 Bathrooms, Mezzanine

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cots/infant beds
LCD TV
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, Bathtub, Partial Ocean View

Suite, Bathtub, Partial Ocean View

Suite, Bathtub, Partial Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Room

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

About the area

Búzios

Pedra da Laguna Boutique Hotel & SPA puts you in the heart of Búzios, steps from Ponta da Lagoinha and within a 10-minute stroll of Ferradura Beach. Highlights at this boutique hotel include 2 outdoor swimming pools, 4 beach bars and a full-service spa. .A pampering day can include hot stone massages and sports massages along with facials, body treatments and reflexology. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the sauna and pool loungers as well as access to bike hire. Business amenities include 3 meeting rooms, a conference centre, and a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Village da Ferradura hotel include Rua das Pedras and Orla Bardot.

What's nearby

  • Ferradura Beach - 5 min walk - 0.5 km
  • Forno Beach - 18 min walk - 1.5 km
  • Rua das Pedras - 5 min drive - 2.9 km
  • Orla Bardot - 5 min drive - 3.4 km
  • Brava Beach - 9 min drive - 2.2 km

Getting around

  • Rio de Janeiro International Airport (GIG) - 169 min drive

Restaurants

  • ‪Restaurante Cantina do Centro - ‬4 min drive
  • ‪Tawa Beach - ‬5 min walk
  • ‪Padaria Jezreel - ‬5 min drive
  • ‪Barraca do Gustavo - ‬12 min walk
  • ‪Nanai Buzios - ‬5 min walk

About this property

Pedra da Laguna Boutique Hotel & SPA

Suburban hotel with 2 outdoor pools and full-service spa
Pedra da Laguna Boutique Hotel & SPA offers its guests 2 outdoor swimming pools and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 4 beach bars, a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 3 meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Pedra da Laguna Boutique Hotel & SPA. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4-star Búzios hotel is smoke free.

  • 34 guestrooms or units
  • 2 levels
  • 3 buildings
  • 4 bars on the beach
  • Built in 2000
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Pedra da Laguna Boutique Hotel & SPA offers 34 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and minibars. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. LCD televisions come with premium satellite channels.

This Búzios hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary slippers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body treatments. A variety of treatment therapies are provided, including reflexology.

Languages

English, French, Italian, Portuguese, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Covered parking on site (BRL 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • 4 beach bars
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • DVD player

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable/satellite channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: BRL 231 per pet, per day
  • Maximum 2 (weight limit: 33 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BRL 600 per vehicle (one way)
  • Covered self-parking fee: BRL 35 per day
  • Pet fee: BRL 231 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Service fee: BRL 3.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Laguna Pousada
Pedra Da Laguna
Pedra Da Laguna Pousada
Pedra Laguna
Pousada Pedra
Pousada Pedra Da Laguna
Pousada Pedra Da Laguna Buzios
Pousada Pedra Da Laguna Pousada
Pousada Pedra Da Laguna Pousada Buzios
Pousada Pedra Laguna
Pousada Pedra Da Laguna Buzios, Brazil
Pedra da Laguna Boutique Hotel Buzios
Pedra da Laguna Boutique Hotel
Pedra da Laguna Boutique Buzios
Pedra da Laguna Boutique

Frequently asked questions

What is the cancellation policy at Pedra da Laguna Boutique Hotel & SPA?

Pedra da Laguna Boutique Hotel & SPA offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pedra da Laguna Boutique Hotel & SPA?

As of 2 Apr 2025, prices found for a 1-night stay for 2 adults at Pedra da Laguna Boutique Hotel & SPA on 4 Apr 2025 start from AU$329.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pedra da Laguna Boutique Hotel & SPA?

Yep, Pedra da Laguna Boutique Hotel & SPA has a covered self car park for BRL 35 per day.

Are there any beaches close to Pedra da Laguna Boutique Hotel & SPA?

Yep, Pedra da Laguna Boutique Hotel & SPA is a short 5-minute walk from Ferradura Beach. Fun beach activities include waterskiing. You can also find boat tours.

Is there a spa on site at Pedra da Laguna Boutique Hotel & SPA?

Yep, there is an onsite spa at Pedra da Laguna Boutique Hotel & SPA. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

Does Pedra da Laguna Boutique Hotel & SPA have a pool?

Pedra da Laguna Boutique Hotel & SPA has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Pedra da Laguna Boutique Hotel & SPA?

Pedra da Laguna Boutique Hotel & SPA features 4 beach bars, 2 outdoor pools and a full-service spa.

What makes Pedra da Laguna Boutique Hotel & SPA a romantic place to stay?

Couples spa treatments and couples dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Pedra da Laguna Boutique Hotel & SPA.

Is Pedra da Laguna Boutique Hotel & SPA family-friendly?

You bet! With amenities such as babysitting services and 2 outdoor pools, it's no surprise that Pedra da Laguna Boutique Hotel & SPA is a hit with families.

Does Pedra da Laguna Boutique Hotel & SPA serve breakfast?

You bet, free buffet breakfast is served daily.

Is there a free airport shuttle available at Pedra da Laguna Boutique Hotel & SPA?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Pedra da Laguna Boutique Hotel & SPA?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Pedra da Laguna Boutique Hotel & SPA?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Pedra da Laguna Boutique Hotel & SPA?

Furry friends are welcome at Pedra da Laguna Boutique Hotel & SPA, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 15 kg per pet.

Pedra da Laguna Boutique Hotel & SPA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 132 out of 199 reviews
Rating 8 - Good. 43 out of 199 reviews
Rating 6 - Okay. 16 out of 199 reviews
Rating 4 - Poor. 4 out of 199 reviews
Rating 2 - Terrible. 4 out of 199 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Arash, sterling

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it and would def return. Staff, property grounds, service was impeccable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a great stay. The hotel is very nice, with two wonderful pools, a pool side bar/restaurant that made the evenings particularly enjoyable. The service was great, the team working at the hotel was constantly looking for ways to deliver a quality service. Finally, fantastic spa and massage I would highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Apr 2024

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 3 nights in Apr 2024

10/10 Excellent

Ester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and tranquil. The room is beautiful and the bed is amazingly comfortable. The entire property is magnificent with terrific service and wonderful food. I cannot wait to return !
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Friendly staff. Great location.
Stayed 3 nights in Dec 2023

8/10 Good

Nico

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Nice boutique place with friendly service, great pools, food and ambiance
Stayed 2 nights in Aug 2023

10/10 Excellent

Marcos, Bal Harbour

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property cannot wait to be back, the pool area it is amazing and the staff very friendly Love everything about it.
Stayed 2 nights in Dec 2022

10/10 Excellent

TIMOTHY

Stayed 4 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, the pictures don’t do it justice. Excellent service and perfect for a romantic trip.
Stayed 4 nights in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room was small. No shampoo. Safe not working in first room - had to move. Marketed as a hotel but actually a pousada. Only plus was that the grounds were nice. Definitely overpriced at anything more than $50 per night..$125 per night was way too much for this pousada
Stayed 2 nights in Jun 2021

10/10 Excellent

Denis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Ambience was amazing, the decoration, the pools and great service! Recommended for romantic getaway
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020

10/10 Excellent

Thais

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Hotel was beautiful. Nice location. The only thing was a bit disappointing was the fact there’s was not a proper restaurant on the premises.
Stayed 2 nights in Aug 2020

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic
Beautiful Pousada
Stayed 2 nights in Apr 2019

6/10 Okay

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice quite boutique motel
I rent a 431 sq room with pool view and it was may be 250 sq and garden view , there was only 3 or 4 couples in the entire resort and they didn't move us , no food or drink after 11pm the pool area is nice and of course very quiet
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and relaxing.
The pousada is beautiful and the grounds are meticulous. There are two large defined pool areas with different vibes. The restaurant had an OK selection of food. Prices were in line with the area (Buzios is expensive). Very helpful staff.
Stayed 8 nights in Jul 2017

6/10 Okay

Verified traveller

Just ok - no views
We booked a nicer room than we were given. We were supposed to get something larger. No views here.

6/10 Okay

Verified traveller

I would stay here again but...
This is a good place to stay but in Hawaii this would be mediocre at best. Comparing it to other Brazilian hotels it does well. Their pictures are deceiving, much smaller of a place.

6/10 Okay

MG, Houston, TX, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Star
The public areas of the hotel are very nice and staff was always friendly & helpful. Our room was more basic than expected but the bed was comfortable and our room was kept clean. We were tucked in a corner area so did not have any kind of view. The food was the least impressive part of the stay. Breakfast was included so was convenient however the same items were served every single day so for a 2 week stay it became rather tiresome. You can only eat so much bread, cold cuts and cheese! We ordered from the menu a couple of times and the food was not very good. There were so many great places to eat in Buzios and we made every effort to eat out since the fare at the hotel was subpar. It was a 30 minute walk to downtown and most beaches so if you are looking for a place that is out of the way of busy traffic, it is pleasant overall.

8/10 Good

Juanita Ordonez, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice design, kindle people and good price
It´s a beautiful and quiet hotel, close from the one of the most beautiful beaches in Buzios named "Ferradura".

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhos
Local é incrível, mas o que supera. É o atendimento.
Stayed 3 nights in Dec 2024

10/10 Excellent

Felipe

Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Custo benefício baixo
1) Pontos positivos: a) boa comida, b) localização próxima à praia e c) educação dos funcionários, em geral. 2) Pontos a melhorar: a) arrumação do quarto só é feita se deixar aviso pendurado na porta sendo que essa regra, embora fuja da prática hoteleira em geral, não é informada adequadamente, mas por acesso via QR Code (como nos foi dito ao comentarmos da falta de arrumação diária no checkout); b) ar condicionado ora ficava muito frio ora não esfriava o suficiente (não sei se é geral ou se foi só no nosso quarto); 3) Por último, cabe registrar que infelizmente tivemos um grande dessabor no último dia no hotel que estragou a viagem. Uma família que estava hospedada no hotel colocou desrespeitosamente o cão de estimação para nadar na piscina conosco, o que é expressamente vedado pelas regras do local, deturpando, assim, o conceito de pet friendly e contrariando o bom senso. Não satisfeitos, alguns membros da família insinuaram provocações quando souberam que reclamamos a esse respeito. O hotel informou que tomou providências mas isso só ocorreu depois de a situação estar começando a escalar e, portanto, a nosso ver, demorou muito a agir. Pelo que nos foi dito, a família se hospeda com frequência no hotel, então tivemos a impressão de que eventualmente os funcionários relevam esse tipo de comportamento para alguns. A meu ver, o hotel precisa reforçar com os hóspedes (especialmente os habituais) o cumprimento das normas do hotel e coibir eficazmente as violações cometidas.
Stayed 5 nights in Nov 2024

10/10 Excellent

André

Excelente pousada e atendimento! Área de piscina espetacular. Bom restaurante
Stayed 2 nights in Dec 2024