Mandarin Oriental, Lago di Como: Deals & Reviews (Blevio, ITA)

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Luxury spa hotel near Volta Lighthouse

Overview
Rooms
Location
Policies

9.4

Exceptional

Popular amenities

Pool

Breakfast included

Pet-friendly

Air conditioning

Free WiFi

Check-in time

4:00 PM

Check-out time

12:00 PM

Explore the area

Via Enrico Caronti 69, Blevio, CO, 22020

Piazza Cavour6 min drive
Como-Brunate Funicular8 min drive
Villa Olmo9 min drive
Milan (MXP-Malpensa Intl.)57 min drive

Room options

Premium bedding, down duvets, minibar, in-room safe

Room (La Residenza)

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Dining table

Smart TV

90 sq m
Sleeps 4
2 King Beds

Duplex, Terrace (Vista Lago)

Highlights

Terrace

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

85 sq m
Lake view
Sleeps 3
1 King Bed

Penthouse (Penthouse Suite)

Highlights

Deck/patio

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

97 sq m
Lake view
Sleeps 3
1 King Bed

Premier Suite, 2 Bedrooms

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

185 sq m
Sleeps 3
1 King Bed, 1 Single Bed and 1 Single Sofa Bed

Panoramic Terrace Suite

Highlights

Deck/patio

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Smart TV

97 sq m
Lake view
Sleeps 2
1 King Bed

Room (Vista Lago)

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

31 sq m
Lake view
Sleeps 2
1 King Bed

Mandarin, Suite

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

80 sq m
Sleeps 3
1 King Bed

Junior Suite

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

67 sq m
Sleeps 3
1 King Bed

Duplex (Suite)

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

78 sq m
Sleeps 3
1 King Bed

Premier Suite

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

100 sq m
Sleeps 3
1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Smart TV

Hypo-allergenic bedding

Pillow menu

25 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

44 sq m
Sleeps 2
1 King Bed

Suite (Vista Lago Duplex)

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

66 sq m
Lake view
Sleeps 3
1 King Bed

Suite (Vista Lago)

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

54 sq m
Lake view
Sleeps 3
1 King Bed

Suite, 2 Bedrooms (Vista Lago)

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

82 sq m
Lake view
Sleeps 4
2 King Beds

Panoramic Suite, Private Pool

Highlights

Deck/patio

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private pool

Air conditioning

Connecting rooms available

116 sq m
Lake view
Sleeps 3
1 King Bed

Similar properties

Pool

Hot tub

Spa

Pet-friendly

for 1 night

includes taxes & fees

12 July - 13 July

About the area

Blevio

A luxury stay in Blevio awaits you at Mandarin Oriental, Lago di Como, a recipient of the prestigious Conde Nast Hot List award in 2020. You'll be 3.2 km (2 mi) from Villa Erba and 4.3 km (2.6 mi) from Volta Lighthouse. Highlights at this boutique hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A pampering day can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and hot tub. The fine-dining restaurant, L˜ARIA, serves local and international cuisine and is open for breakfast and dinner. Pool Bar is the hotel's own bar, serving drinks along with lunch and light fare. Enjoy the marina, 24-hour gym, Turkish bath/hammam and sauna. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a conference centre. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of a theme park shuttle. .Sights within a 10-minute drive of this 5-property class Blevio hotel include Casa del Fascio and Piazza Cavour.

What's nearby

Piazza Cavour - 6 min drive
Como Cathedral - 7 min drive
Como-Brunate Funicular - 8 min drive
Villa Olmo - 9 min drive
Villa Erba - 12 min drive

Getting around

Como Nord Lago Station - 11 min drive
Albate-Trecallo Station - 12 min drive
Malpensa International Airport (MXP) - 57 min drive

Restaurants

‪Hotel Miralago - ‬12 min drive
‪Il Baretto - ‬16 min drive
‪Ristorante Inriva - ‬12 min drive
‪Pasticceria Poletti - ‬12 min drive
‪La Baia di Moltrasio - ‬16 min drive

About this property

Mandarin Oriental, Lago di Como

Luxury spa hotel near Volta Lighthouse

Mandarin Oriental, Lago di Como offers its guests a full-service spa, a marina, and an indoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A business centre and 3 meeting rooms are available. A seasonal outdoor pool, a 24-hour fitness centre, and a sauna are also featured at the luxury Mandarin Oriental, Lago di Como. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Blevio hotel.

75 guestrooms or units

4 levels

9 buildings

2 dining venues

Built in 2010

Buffet breakfast (free)

Manager's reception (free)

Deli

Supervised kids' activities (surcharge)

Cabanas by the pool (free)

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Conference centre

Business facilities

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Library

Terrace

Garden

Beauty salon

Bellhop

Lift

Smoking in designated areas

Water dispenser

Locker space

Bar or lounge

Coffee shop

Bar by the pool

Mandarin Oriental, Lago di Como offers 75 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. Smart televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Awards and affiliations

Mandarin Oriental, Lago di Como is listed in the 2020 Condé Nast Traveller Hot List.

Languages

Arabic, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
24-hour train station pick-up shuttle (surcharge)
Train station shuttle at scheduled times, on request
Ferry terminal shuttle (surcharge)
Shopping centre shuttle (surcharge)
Theme park shuttle (surcharge)
Free covered self parking on site
Limited on-site parking

Food and drink

Free buffet breakfast available daily 7:00 AM to 10:30 AM
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Free daily manager's reception
Snack bar/deli

Restaurants on site

CO.MO Bar & Bistrot
L˜ARIA
Pool Bar

Things to do

24-hour gym
Arcade/game room
Boat and paddles
Boat tours
Canoeing
Fitness classes
Full-service spa
Indoor pool
Kayaking
Library
Motor boating
Paddleboard
Pilates classes
Sauna
Seasonal outdoor pool
Steam room
Yoga classes

Family friendly

Arcade/game room
Highchair
In-room babysitting
Indoor pool
Laundry facilities
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
Hair salon
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

3 meeting rooms
Business centre
Conference centre

Outdoors

Free pool cabanas
Garden
Marina
On a lake
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Full-service spa

2 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Spa tub
Steam room
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in room
Lift
Wheelchair accessible (may have limitations)

100% renewable energy
4 floors
9 buildings
At least 80% of food locally-sourced
At least 80% organic food
Beaux Arts architecture
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2010
Comprehensive recycling policy
Designated smoking areas
Eco-friendly cleaning products used
Living plant wall
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Rooftop garden
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Bidet
Children's robe
Children's slippers
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toothbrush and toothpaste on request
Towels

Entertainment

Pay films
Smart TV with digital channels

Food and drink

Electric kettle
Espresso maker
Free bottled water
Limited room service
Minibar

Air conditioning
Bulk dispensers for toiletries
Connecting rooms available
Eco-friendly cleaning products available
Eco-friendly toiletries
Energy-saving switches in guestrooms
Individual decor
Individual furnishings
Phone
Recycling
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 12 November and 27 March.

Access methods

Staffed front desk

Pets

Pets: EUR 70 per pet, per day
Maximum 1 (weight limit: 33 lb per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Children 11 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for EUR 200 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: EUR 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: EUR 70 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: EUR 200 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
The seasonal pool will open in March and close in November.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mandarin Oriental, Lago Como

Mandarin Oriental, Lago di Como Hotel

Mandarin Oriental, Lago di Como Blevio

Mandarin Oriental, Lago di Como Hotel Blevio

Frequently asked questions

What is the cancellation policy at Mandarin Oriental, Lago di Como?

Mandarin Oriental, Lago di Como offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mandarin Oriental, Lago di Como?

As of 28 June 2024, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Lago di Como on 22 July 2024 start from AU$2,169.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mandarin Oriental, Lago di Como?

Yep, Mandarin Oriental, Lago di Como has a free self car park. Onsite parking is limited.

Are there any beaches close to Mandarin Oriental, Lago di Como?

The closest beach to Mandarin Oriental, Lago di Como is Lido di Lenno (15.3 km).

Is there a spa on site at Mandarin Oriental, Lago di Como?

Yep, there is an onsite spa at Mandarin Oriental, Lago di Como. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Mandarin Oriental, Lago di Como have a pool?

Mandarin Oriental, Lago di Como has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open from March to November.

What luxury perks are available at Mandarin Oriental, Lago di Como?

Mandarin Oriental, Lago di Como features a full-service spa, an indoor pool and free pool cabanas. All guestrooms come with premium bedding and espresso makers.

What makes Mandarin Oriental, Lago di Como a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Mandarin Oriental, Lago di Como.

Is Mandarin Oriental, Lago di Como family-friendly?

You bet! With amenities such as supervised childcare and an arcade, as well as highchairs and children's slippers in the guestrooms, it's no surprise that Mandarin Oriental, Lago di Como is a hit with families.

Does Mandarin Oriental, Lago di Como serve breakfast?

You bet, free buffet brekkie is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Mandarin Oriental, Lago di Como?

No, Mandarin Oriental, Lago di Como does not offer an airport shuttle service.

Is there a bar or restaurant at Mandarin Oriental, Lago di Como?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mandarin Oriental, Lago di Como?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Mandarin Oriental, Lago di Como?

Furry friends are welcome at Mandarin Oriental, Lago di Como, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 15 kg per pet.

Mandarin Oriental, Lago di Como Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Catherine

Travelled with partner

22 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful location. Extremely professional staff. Would have appreciate an earlier check in. We were assigned a room at 4 pm.

Stayed 2 nights in Oct 2023

10/10 Excellent

Jose

Travelled with partner, Travelled with group

3 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really happy with our stay at MO Como. Will definitely visit again soon.

Stayed 3 nights in Sep 2023

10/10 Excellent

Rocco

28 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Overall, my family and I enjoyed our stay at Mandarin Oriental, Lago di Como. The property was without any question beautiful, inviting and welcoming. I would like to highlight the professionalism of the staff, who were well-informed and made excellent recommendations.

10/10 Excellent

Julie

17 Sept 2023

Stayed 2 nights in Sep 2023

10/10 Excellent

Jose Geraldo

10 Sept 2023

Stayed 4 nights in Sep 2023

4/10 Poor

Shohreh

Travelled with group

8 Sept 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Beautiful but not worth the money you pay

Lovely hotel. However, our room was sooo small. They could have at least miunt the TV to the wall to open some space. They have a table to place things on but they should place a dresser. We had one very small closet. They gave us a room all the way on the top of hill and so if you wanted assistance with golf cart, you would feel obligated to tip so imagine doing it 5 or 6 times. You jist spend your day tipping all day. Expensive stay for not a very comfortable stay.

Stayed 3 nights in Sep 2023

10/10 Excellent

John

23 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Birthday present

Stayed 3 nights in Aug 2023

6/10 Okay

Jay

Travelled with family

18 Aug 2023

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Disappointing Stay.

2nd time at this property/resort since June 2021. Definitely not the caliber of the Mandarin Oriental Hotels like Bangkok, Barcelona or Miami. Work needed in terms of hospitality like staff re-training. Was better in 2021. Has definitely gone downhill since.

Stayed 2 nights in Aug 2023

10/10 Excellent

Klaudia

3 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jul 2023

10/10 Excellent

Greta

Travelled with family

1 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jul 2023

10/10 Excellent

Alessandro, Rochester

Travelled with partner

10 July 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Best hotel in the world.

Stayed 2 nights in Jul 2023

10/10 Excellent

Eugenio

5 July 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Again, just perfection

This hotel is just perfection, the team is super welcoming, they make us feel at home. Tuki ( my dog) is always filled with surprises and details, as well as us. The food was amazing, Silvia, Meriana, and all the team was flawless. Also the dock guys where super kind and helpful with us and the boat. Thanks again MO como, see you soon

Stayed 3 nights in Jun 2023

10/10 Excellent

Luis, Tucson

Travelled with family and small children

17 June 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Best hotel I’ve stayed in so far, and the view of the lake from our suite was absolutely stunning!!

Stayed 2 nights in Jun 2023

2/10 Terrible

Julian

Travelled with partner

15 June 2023

Liked: Cleanliness

Disliked: Staff & service

Food was extremely disappointing. The staff was terrible, unprofessional, and did not communicate with one another. Mandarin is supposed to be a world class resort and service. I wish I could dispute these charges but I don’t know how… it was horrendous. Spending 3500-4000$ A NIGHT for terrible food and service is very sad. I even went to the pool one day and they were full and I had to sit and wait for a chair 1 hour. I am a big client of yours on Expedia but this was a terrible experience.

Stayed 4 nights in Jun 2023

10/10 Excellent

Delphine

Travelled with partner

15 June 2023

Liked: Cleanliness, staff & service, property conditions & facilities

A spectacular property and great experience that we enjoyed for our honeymoon. We enjoyed all of our meals, being by the beautiful pool, the spa and taking boat trips on the lake.

Stayed 3 nights in Jun 2023

10/10 Excellent

Eugenio

6 June 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PERFECTION!!!

This hotel is just perfection, the staff is excellent, all the details are flawless! I just want to congratulate everyone for this amazing experience, I’ve been going several times to the hotel and everything is super curated and makes you feel like luxury at its maximum. All the staff makes you and you family feel at home, kudos to Miriana and Silvia and all their restaurant staff, all of whom are very knowledgeable and friendly. Also if you gave a dog they make sure he feels super welcome.Will certainly come back!

Stayed 3 nights in May 2023

6/10 Okay

Felipe

26 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful property. Transportation with the concierge was very difficult. Dining options by the concierge outside the hotel were very mediocre (inside the hotel dining was nice).

Stayed 3 nights in May 2023

10/10 Excellent

Olga

30 Apr 2023

Stayed 1 night in Apr 2023

10/10 Excellent

Olga

Travelled with partner

29 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Most perfect hotel I have ever been to romantic beautifull the staff is the best the best food service everything perfect

Stayed 1 night in Apr 2023

10/10 Excellent

jamie

Travelled with partner

16 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

WOW! The staff and the resort amazing… we were treated like true royalty. Asked with hopes that we could get a room with a lake view and in turn got a suite with a lake view. This is hotel service at it’s finest. Mandarin is our new hotel brand of choice. Mille Grazie

Stayed 4 nights in Apr 2023

10/10 Excellent

maria

Travelled with family

16 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Is amazing!! the service TOP, the location incredible, people super nice and helpful always one step ahead

Stayed 2 nights in Apr 2023

4/10 Poor

Margarita

Travelled with family, Travelled with family and small children

22 Oct 2022

Disliked: Cleanliness, staff & service

unwelcoming stuff, not clean room, not working lamps, no salt in bathroom but there was bowl for it, no valet parking, need to go by yourself to dirty parking and all of that for 1900€ per night.

Stayed 3 nights in Oct 2022

10/10 Excellent

Wenbin, San Ramon

Travelled with family

7 Oct 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful property and friendly staff

Stayed 1 night in Oct 2022

10/10 Excellent

Iman

Travelled with partner

6 Oct 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nothing short of amazing. The staff is extremely friendly, welcoming, and polite.

Stayed 1 night in Oct 2022

8/10 Good

Thomas

4 Oct 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Stay

Our experience overall was great. The service was excellent, something you should expect at a luxury hotel at this price point. We stayed (2) nights at the hotel and enjoyed celebrating our engagement here. Spa: We used the thermal room spa 2/2 days due to some cloudy weather. The spa staff greeted us and gave us rooms to change into while we waited for our room to be ready. The spa staff was friendly and very accommodating to make sure we had everything we needed. Thank you Spa staff! Dining: There are (2) main restaurants on site. We ate at both and thought the food was great, just a little on the pricy side in comparison to normal 'Italy' prices. The Japanese inspired food was good, but being from California it wasn't much different than what we see here. We had breakfast in the mornings which were also complimentary with our stay. Transportation/Boat rentals This is where I'd say the hotel lacked in service. The hotel itself has a shuttle that brings you into the town of Como each night for dinner. There was only (1) shuttle and 6-people per car. The first night they messed up on our reservation but the bar manager gave us a complimentary drink for waiting another 40-min.They have a tesla on site but charge for this? Odd. Boat rentals were expensive at 600 EUR for 2-hours and not guaranteed the wooden boats. We rented a self-drive boat instead for 60 EUR an hour since they couldn't promise a wood boat. Special thanks to Gabriele, Andrea and Mirana! Wonderful staff

Stayed 2 nights in Sep 2022

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