4/10 Poor
Gilda-Maria
Travelled with family
16 Aug 2024
Disliked: Amenities, property conditions & facilities
We arrived at the hotel, the parking area outside had cracked pots lying about. Upon entering the reception area it was clean and fairly modern, misleading us to believe that our room would mirror this. We were given the key, then first red flag should have been the lift area, literally writing on the wall. Tiny and again dated. 2nd floor apartment, we entered, it was noisy and very dated. Metal ceiling panels with the air conditioner right above it. Noise was unbearable. Bathroom, cracked sink and shower curtain that obviously liked the feel of skin! Waant rhe cleanest curtain either. The hairdryer wouldn't even blow a cobweb never mind your hair! The shower leaked. Bedroom, two twin beds one sheet one pillow. We had to request extra linen and pillows. An old tv wall mount for the larger 1980's style tv with a tiny flat screen plonked on top, which was so high picture wasn't worth having. Not enough plugs, no kettle or cups, the facilities were shocking. The shutter on balcony kept falling down with a heavy thud. Balcony, no furniture to sit on. Not as described regarding hotel offering. No pool music, no atmosphere, no pool bar despite being mentioned, you had to get dressed and walk back up stairs to go to the cafe section in hotel. If you were lucky enough to find a member of staff to serve you. No pool bbqs at all. The pool was dirty. The blue tiles in pool taking on a lovely beige colour and the pool wasn't once netted and debris removed.
Gilda-Maria
Stayed 14 nights in Jul 2024