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Conrad Cairo

5.0 star property
Riverwalk Cairo hotel in Downtown Cairo with 7 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Conrad Cairo

Lobby
Presidential Suite, 1 King Bed | View from room
Front of property
7 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
7 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Gym
  • Room service
  • Air conditioning
The price is AU$412
includes taxes & fees
23 Dec - 24 Dec

Explore the area

Map
1191 Corniche El Nil, Cairo, 11221
  • Tahrir Square
    3 min drive
  • Egyptian Museum
    3 min drive
  • Talaat Harb Street
    4 min drive
  • Cairo (CAI-Cairo Intl.)
    38 min drive

Room options

View all photos for Premium Room, 1 King Bed, Business Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Business Lounge Access

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Double Bed, Business Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 Double Bed, Business Lounge Access

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 41 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds, Accessible (Partial Nile View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Single Beds, Accessible (Partial Nile View)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 41 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Double Beds

View from room

Deluxe Room, 2 Double Beds

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 41 sq m
  • River view
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds (Premier)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Room, 2 Double Beds (Premier)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 41 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Nile View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Nile View)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 41 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

View from room

Family Room, 1 King Bed

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Egyptian cotton bed sheets
  • 82 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | View from room

Presidential Suite, 1 King Bed

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 202 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Living area

Royal Suite, 1 King Bed

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 315 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 2 Double Beds (Nile View)

View from room

Premier Suite, 2 Double Beds (Nile View)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 41 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed (Premier)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed (Premier)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 41 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed (Nile View)

Premier Suite, 1 King Bed (Nile View) | View from room

Premier Suite, 1 King Bed (Nile View)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 94 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Nile View)

Deluxe Suite, 1 King Bed (Nile View)

Deluxe Suite, 1 King Bed (Nile View)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 84 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 2 Double Beds

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 41 sq m
  • River view
  • Sleeps 2
  • 2 Double Beds

Similar properties

Exterior

Kempinski Nile Hotel Cairo

Pool
Hot tub
Spa
Free WiFi
4.4 out of 5, Excellent, (1002)
The price is AU$473
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Kempinski Nile Hotel Cairo

About the area

Cairo

A luxury stay in the heart of Cairo awaits you at Conrad Cairo. Within just a 15-minute stroll, you'll find Al Fustat Garden and Djoser's Pyramid. Highlights at this family-friendly hotel include 7 restaurants, 4 bars/lounges and a full-service spa. .A pampering day can include Swedish massages and Thai massages along with body wraps, body scrubs and aromatherapy. The restaurant, Solana Restaurant, serves Mediterranean cuisine and is open for breakfast, brunch, lunch and dinner. Stage One Lounge & Bar is the hotel's own pub, serving drinks along with dinner and light fare. Enjoy the nightclub and 24-hour gym as well as access to aerobics classes. 21840 square feet (2029 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Plus you'll find a casino, free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available daily between 6 AM and 11 AM. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Downtown Cairo hotel include Tahrir Square and Egyptian Museum.

What's nearby

  • Tahrir Square - 3 min drive
  • Egyptian Museum - 3 min drive
  • American University of Cairo - 3 min drive
  • Cairo Tower - 4 min drive
  • Khan el-Khalili - 7 min drive

Getting around

  • Cairo Rames Station - 14 min drive
  • Cairo (CAI-Cairo Intl.) - 38 min drive

Restaurants

  • ‪ستاربكس - ‬9 min walk
  • ‪هارديز - ‬6 min walk
  • ‪دجاج كنتاكى - ‬8 min walk
  • ‪كوستا كوفى - ‬3 min drive
  • ‪عمرالخيام - ‬3 min drive

About this property

Conrad Cairo

Riverwalk Cairo hotel in Downtown Cairo with 7 restaurants
Conrad Cairo offers its guests a full-service spa and a 24-hour fitness centre. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi and wired Internet.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 21840 square feet (2029 square metres) and includes conference space. A casino, a nightclub, and a terrace are also featured at the luxury Conrad Cairo. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Cairo hotel.

  • 1 building
  • 614 guestrooms or units
  • 24 levels
  • 7 dining venues
  • 4 bars or lounges
  • Conference rooms
  • 21840 sq ft of conference space
  • 2029 sq. m of conference space
  • Built in 1998
  • Casino
  • Nightclub
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
Conrad Cairo offers 614 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and DVD players. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, designer toiletries and bidets.

This Cairo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary newspapers. Additionally, rooms include laptop-compatible safes and a safe. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include sports massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy.

Languages

Arabic, Chinese (Mandarin), English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (USD 8 per night)
  • Valet parking on site (USD 9 per night)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 18 per person
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Jayda Nile Terrace
  • Kamala Restaurant
  • Oak Grill Restaurant
  • Solana Restaurant
  • Stage One Lounge & Bar

Things to do

  • 10 gaming tables
  • 18 slot machines
  • 24-hour gym
  • Casino (3,789 square feet of space)
  • Fitness classes
  • Full-service spa
  • Nightclub
  • Shopping

Family friendly

  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21,840 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels
  • DVD player
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Conrad Cairo

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18 per person
  • Airport shuttle fee: USD 120.00 per vehicle (one way)
  • Self-parking fee: USD 8.00 per night
  • Valet parking fee: USD 9 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cairo Conrad
Conrad Cairo
Conrad Hotel Cairo
Conrad Cairo Hotel Cairo
Conrad Cairo Hotel
Conrad Cairo Hotel
Conrad Cairo Cairo
Conrad Cairo Hotel Cairo

Frequently asked questions

What is the cancellation policy at Conrad Cairo?

Conrad Cairo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Conrad Cairo?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Conrad Cairo on 23 Dec 2024 start from AU$412.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Conrad Cairo?

Yep, Conrad Cairo has a self car park for USD 8.00 per night.

Is there a spa on site at Conrad Cairo?

Yep, there is an onsite spa at Conrad Cairo. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

What luxury perks are available at Conrad Cairo?

Conrad Cairo features a full-service spa, a nightclub and 7 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Conrad Cairo a romantic place to stay?

Poolside dining and couples dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Conrad Cairo.

Is Conrad Cairo family-friendly?

You bet! With amenities such as children's meals and supervised childcare, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Conrad Cairo is a hit with families.

Are there hot tubs in the rooms at Conrad Cairo?

No, but there are deep-soaking baths in the guestrooms.

Does Conrad Cairo serve breakfast?

Yep, buffet brekkie is available daily between 6 AM and 11 AM.

Is there a free airport shuttle available at Conrad Cairo?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Conrad Cairo?

Yep, you can grab a meal at Conrad Cairo's onsite restaurant that serves Mediterranean cuisine.

What time are check-in & check-out at Conrad Cairo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Conrad Cairo?

No, pets and service animals are not allowed.

Conrad Cairo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 292 out of 612 reviews" "
Rating 8 - Good. 179 out of 612 reviews" "
Rating 6 - Okay. 74 out of 612 reviews" "
Rating 4 - Poor. 34 out of 612 reviews" "
Rating 2 - Terrible. 33 out of 612 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Emad

Liked: Cleanliness, staff & service, property conditions & facilities
The room was new and perfect but the towels need to be changed and the lobby furniture is too dirty The stuff was really friendly
Stayed 3 nights in Sep 2024

8/10 Good

Mubarak

Liked: Amenities
Disliked: Cleanliness
Towels are old
Stayed 4 nights in Sep 2024

4/10 Poor

Omar

Liked: Property conditions & facilities
Disliked: Cleanliness
nothing
Stayed 1 night in Aug 2024

6/10 Okay

Arafat

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, but smoking everywhere, not good for families, a lot of young people and 18
Stayed 1 night in Jul 2024

10/10 Excellent

Bernt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conrad - the spirit of Cairo
Conrad Hotel is right on the brink of the Nile. The pool area is fantastic with great service. Rooms are very nice and clean and the staff is extremely friendly and service minded. We were allowed to stay in our room as long as we wanted the day we had to leave which is a great feature, so we could enjoy the hotel right up until we had to go to the airport. Highly recommended!
Stayed 5 nights in Jul 2024

8/10 Good

Khalifa

Stayed 3 nights in Jul 2024

10/10 Excellent

ABDULLAH

Stayed 4 nights in Jul 2024

10/10 Excellent

Tareq

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

ali

الاستقبال اسوء معاملة
Stayed 4 nights in May 2024

10/10 Excellent

Mohammad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

6/10 Okay

Verified traveller

The check-in process was long as their system was down when we arrived. The washroom ceiling was also leaking water in the middle of the night but they provided a new room promptly after our request to be moved. The non-smoking room still smelled like smoke, probably due to the ventilation. The breakfast had a large variety.
Stayed 2 nights in Apr 2024

10/10 Excellent

Brianda

Stayed 1 night in Apr 2024

10/10 Excellent

Hossam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a wonderful stay, you just need to work on the front desk staff a bit more.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. All rooms and public areas are impeccable.
Stayed 1 night in Apr 2024

6/10 Okay

Hamad

Travelled with group
Disliked: Staff & service, room comfort
Good vibe but they are tacking to much time for check in/out even if there is not too much people waiting
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was under construction and not available for use but they had complimentary car service to a marriott across the street so allow us to use their pool! Awesome customer service.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ifeoma Maureen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2024

6/10 Okay

Orkan, Istanbul

Stayed 3 nights in Mar 2024

10/10 Excellent

Abdulla

Liked: Cleanliness
Stayed 3 nights in Feb 2024

8/10 Good

Keisha

Liked: Cleanliness, property conditions & facilities
The hotel is amazing. Nice and clean but boy the check in staff, the attitude is filthy and have no professionalism. Imagine traveling for over 24hrs and was told I can’t get my room until after 5 hrs of waiting in the lobby.
Stayed 4 nights in Dec 2023

10/10 Excellent

Shahwar Muhammad

Stayed 2 nights in Dec 2023

2/10 Terrible

Dhari

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Rahul

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible place that should be avoided at all costs
It’s a very badly managed place and the staff is pretty average.Both check in and checkout was slow and people managing it looked like they had no idea what they were doing. Staff at the breakfast place barely spoke English and it was hard top even get eggs cooked off the lady in Charge of the egg station. Guests were noisy in the corridors (probably because of the Casino in the hotel). The gym is in room 706..and it actually is a guest room without the beds. Really a poor place and is to be avoided at all costs.
Stayed 2 nights in Dec 2023

6/10 Okay

Muzzafar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor customer service & care
1)Door key was not working, went downstairs 2 times to fix it. It took 50 min then it was door itself lock was not working. This is gross. 2) did call in morning at 8:30am to clean room, they said guy coming, no one came and we went out. When came back at 7:30, no cleaning at all. Did call twice on 0 no one one picked phone not call back. I travel worldwide and never saw such a bad service in 4-5 stars hotels like Conrad.
Stayed 2 nights in Nov 2023

10/10 Excellent

Nurun

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in the heart of Cairo . They gave us access to VIP lounge because we had to pay extra to extend our stay which was lovely. Staff is so nice and helpful