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Hilton Cairo Heliopolis

5.0 star property
Luxury hotel with 13 restaurants and 2 outdoor pools

Photo gallery for Hilton Cairo Heliopolis

View from room
Fitness facility
Minibar, in-room safe, individually decorated, individually furnished
Suite (Diplomat) | Private kitchen
13 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
The current price is AU$239
includes taxes & fees
14 Mar - 15 Mar

Explore the area

Map
EL-OROUBA, QISM EL-NOZHA, Cairo
  • Tivoli Dome
    ‪4 min drive‬
  • Baron Empain Palace
    ‪5 min drive‬
  • City Stars
    ‪7 min drive‬
  • Cairo (CAI-Cairo Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Executive Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Executive Room, 1 King Bed, Pool View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Executive Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Executive Room, 2 Single Beds, Pool View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds

Minibar, in-room safe, individually decorated, individually furnished

Executive Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Pool View (Cabana)

Room, 1 King Bed, Pool View (Cabana)

Room, 1 King Bed, Pool View (Cabana)

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Pool View (Cabana)

Twin Room, Pool View (Cabana)

Twin Room, Pool View (Cabana)

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Patio, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Patio, Pool View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Patio, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Twin Room, Patio, Pool View

Highlights

Patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 2 Single Beds

Minibar, in-room safe, individually decorated, individually furnished

Suite, 2 Single Beds

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 58 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 King Bed, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Pool View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Twin Room, Pool View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Pool View

Suite, 1 Bedroom, Pool View

Suite, 1 Bedroom, Pool View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Pool View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 58 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite (Diplomat)

Suite (Diplomat)

Suite (Diplomat)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 130 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Diplomat)

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Accessible (Diplomat)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Minibar, in-room safe, individually decorated, individually furnished

Family Room, Multiple Beds, Connecting Rooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 3 King Beds

View all photos for Executive Suite, 1 King Bed, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Executive Suite, 1 King Bed, Pool View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Pool View

Minibar, in-room safe, individually decorated, individually furnished

Executive Room, 2 Single Beds, Pool View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 58 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

Concorde El Salam Hotel

  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
4.3 out of 5, Excellent, (1002)
The price is AU$210
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Concorde El Salam Hotel

About the area

Cairo

A luxury stay in Cairo awaits you at Hilton Cairo Heliopolis. You'll be 4 km (2.5 mi) from Baron Empain Palace and 4.6 km (2.9 mi) from City Stars. Highlights at this hotel include 13 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, body scrubs and facials along with access to the sauna and steam room. The restaurant, Egyptian Night, is open for dinner. Rainbow Bar is the hotel's own bar. Enjoy the gym, Turkish bath/hammam, steam room and kids' swimming pool. 96876 square feet (9000 square metres) of event facilities include 14 meeting rooms and conference space. Additionally, you'll find a casino, free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available daily between 7 AM and 11 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 5-property class Heliopolis hotel include City Centre Almaza Shopping Mall and Egyptian Presidential Palace.

What's nearby

  • City Centre Almaza Shopping Mall - 4 min drive - 4.7 km
  • Baron Empain Palace - 5 min drive - 4.8 km
  • City Stars - 7 min drive - 6.9 km
  • Egyptian Presidential Palace - 8 min drive - 8.2 km
  • Khan el-Khalili - 11 min drive - 12.3 km

Getting around

  • Cairo Rames Station - 20 min drive
  • Cairo (CAI-Cairo Intl.) - 10 min drive

Restaurants

  • ‪مهلبية - ‬2 min drive
  • ‪دومينوز بيتزا - ‬3 min drive
  • ‪مطعم الحسيني - ‬3 min walk
  • ‪أسماك البردويل - ‬18 min walk
  • ‪كشك وليد - ‬3 min drive

About this property

Hilton Cairo Heliopolis

Luxury hotel with 13 restaurants and 2 outdoor pools
Hilton Cairo Heliopolis offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness centre. There are 13 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 96876 square feet (9000 square metres) and includes conference space. A casino, a children's pool, and a terrace are also featured at the luxury Hilton Cairo Heliopolis. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Cairo hotel.

  • 589 guestrooms or units
  • 6 levels
  • 13 dining venues
  • 2 bars or lounges
  • 96876 sq ft of conference space
  • 9000 sq. m of conference space
  • Built in 1997
  • Casino
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Hilton Cairo Heliopolis offers 589 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. A pillow menu is available. LCD televisions are featured in guestrooms.

Bathrooms include baths or showers, bathrobes, slippers and bidets. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.

Languages

Arabic, English, French, German, Italian, Russian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: USD 20 for adults and USD 10 for children
  • 13 restaurants
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Egyptian Night
  • Leonardo
  • My Kind of Place
  • Noble House
  • Rainbow Bar

Things to do

  • 13 gaming tables
  • 2 outdoor pools
  • 24 slot machines
  • Casino (4,306 square feet of space)
  • Children's pool
  • Full-service spa
  • Gym
  • Playground
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms
  • 96,876 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Cairo Heliopolis

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Covered self-parking fee: USD 5 per day (in/out privileges)
  • Late check-out fee: USD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.
    For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hilton Cairo Heliopolis Hotel
Hilton Cairo Heliopolis Cairo
Hilton Cairo Heliopolis Egypt
Hilton Cairo Heliopolis Cairo
Hilton Cairo Heliopolis Hotel Cairo
Hilton Cairo Heliopolis Hotel
Hilton Cairo Heliopolis Cairo
Hilton Cairo Heliopolis Hotel Cairo

Frequently asked questions

What is the cancellation policy at Hilton Cairo Heliopolis?

Hilton Cairo Heliopolis offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Cairo Heliopolis?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Hilton Cairo Heliopolis on 14 Mar 2025 start from AU$239.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Cairo Heliopolis?

Yep, Hilton Cairo Heliopolis has a secured covered self car park with in/out privileges for USD 5 per day.

Is there a spa on site at Hilton Cairo Heliopolis?

Yep, there is an onsite spa at Hilton Cairo Heliopolis. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs and facials, as well as hot stone massages.

Does Hilton Cairo Heliopolis have a pool?

Hilton Cairo Heliopolis has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Hilton Cairo Heliopolis?

Hilton Cairo Heliopolis features 2 outdoor pools, a full-service spa and 13 restaurants.

Is Hilton Cairo Heliopolis family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Hilton Cairo Heliopolis is a hit with families.

Does Hilton Cairo Heliopolis serve breakfast?

Yep, our visitors adore the buffet brekkie here! Available daily from 7 AM to 11 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hilton Cairo Heliopolis?

No, Hilton Cairo Heliopolis does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Cairo Heliopolis?

Yep, they've got a poolside bar and 13 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Cairo Heliopolis?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Cairo Heliopolis?

No, pets and service animals are not allowed.

Hilton Cairo Heliopolis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 288 out of 515 reviews
Rating 8 - Good. 128 out of 515 reviews
Rating 6 - Okay. 48 out of 515 reviews
Rating 4 - Poor. 25 out of 515 reviews
Rating 2 - Terrible. 26 out of 515 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Neeraj

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No value for money
Old hotel, low maintenance, charging too high for the quality being offered. Location is the only attraction at this price.
Stayed 1 night in Dec 2024

10/10 Excellent

Anil Ramotar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
It was amazing stay as usual. Special care taken by Emile was amazing. He ensured that all is excellent and I feel at home. This is so heartwarming. Such responsible people like Emile make the total difference. Thank you Emile.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ramy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
professional staff
It was amazing stay, the hotel location, staff, services made my trip so easy. The staff is super friendly and professionally helping the guest.
Stayed 2 nights in Nov 2024

6/10 Okay

Sean

Travelled with family, Travelled with family and small children
Liked: Amenities
Room was clean and comfortable. Quiet and a good night's sleep. Good aircon. Bathrooms seem newly renovated and clean. Good location by the airport, but naturally further from other things in Cairo. Hotel foyer is quite dated. Breakfast was unfortunately poor overall, with terrible coffee and intermittent service, but staff are friendly when helping.
Stayed 4 nights in Nov 2024

10/10 Excellent

Amani

Stayed 4 nights in Oct 2024

10/10 Excellent

Daile

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to airport
Stayed 1 night in Nov 2024

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was really good and the customer service were great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cathleen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality service, friendly staff, clean. Close to the airport. A bit pricey for Cairo, Egypt - $165/night. Overall, my experience was good and I recommend this facility.
Stayed 2 nights in Nov 2024

10/10 Excellent

Hanaa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton Cairo Heliopolis exceeded my expectations! They were so welcoming and made us feel at home. My children absolutely enjoyed it too, especially the swimming pool!
Stayed 5 nights in Oct 2024

10/10 Excellent

Caroline Lucia

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
There's lots of space, choice of places to eat and drink, and the gardens and pools are lovely.
Stayed 6 nights in Oct 2024

6/10 Okay

Mohammad

Business traveller, Travelled with group
Was ok.
Stayed 1 night in Oct 2024

6/10 Okay

ahmed

Business traveller
Liked: Staff & service
Hotel is bery old building ., but rooms are refrubrushed
Stayed 1 night in Oct 2024

10/10 Excellent

Tashara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. The staff was very helpful from the time I entered the property to the time I left. Upon arrival my room wasn’t ready so I was put in a different room which didn’t have the best view but I was only staying for one night so the view didn’t really matter to me. The room was a good size, it didn’t feel too small. The restaurant options were great, I had Lebanese food and it was literally the best food I’ve ever tasted. The chef even came out to greet me and took a picture with me which was so nice of him. Breakfast was great they had a lot of different options. I had to leave early to catch my flight but I was able to take some treats to go. I’m a black female solo traveler with that being said I felt very safe and respected at this location and I highly recommend this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property multiple times and always enjoyed the friendly staff and the rooms are great.
Stayed 14 nights in Oct 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

MOHAMMAD, Amman

Stayed 2 nights in Sep 2024

10/10 Excellent

Roman

Stayed 2 nights in Sep 2024

6/10 Okay

Marina

Travelled with partner
Liked: Cleanliness, staff & service
Service/people were good and helpful. Shower was not working and had to get it fixed twice. Fridge also was broken. Bed was uncomfortable
Stayed 4 nights in Oct 2024

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I cannot rant and rave enough about this hotel! My husband and I stayed here for 7 days with our 2 year old son. The staff was extra friendly and hospitable, and our room was VERY clean. I always wipe our rooms down with Clorox wipes because we have a toddler who touches everything and puts his hands in his mouth. Let me tell you! NOT A SINGLE PIECE OF DIRT CAME OFF ON THOSE CLOROX WIPES. I’m a mama bear and borderline germophobe, so I’m not exaggerating at all. I was just totally in awe. Every single member of staff was nice and friendly, and we literally felt like family. My son made friends with the staff at every turn, and he’s a moody toddler 😂 I recommend this hotel with 10 stars ⭐️
Stayed 7 nights in Oct 2024

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here. The hotel and room was very clean, the staff was so hospitable and they went above and beyond to ensure I enjoyed my stay. They checked in to see if I have any concerns or requests, and always greeted me with a smile. I felt at home, and wouldn’t stay anywhere else when I’m in Cairo!
Stayed 2 nights in Oct 2024

6/10 Okay

Heather

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel good - service very poor for women
Hotel itself is modern clean and comfortable. The service at the front desk terrible. As a woman waiting next in line to check in a family of 4 at 11pm, the desk staff allowed a tour guide with a fistful of 20 passports to push in front of me even though I was clearly next in line, and then another man step in and get served in front of me again. I could not believe my eyes when another male tried to push in front of me from the side of the desk and the checkin man went to let him push in. I had to step up and say to the person pushing in “no way is this happening again, I have had two men push in front of me already, I was here waiting before any of you and it’s not happening again. You will wait your turn. Only then did the The checkin staff sheepishly take my passports to commence checkin. It was extremely rude and poor by the reception staff to let 3 men push in front of a woman and her family.
Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and great Value for a luxury offering
Lovely big rooms, beds are like cloud nine and the service from all their hospitality staff was excellent. Lots of choice for restaurants
Stayed 1 night in Oct 2024

10/10 Excellent

Ahmed

Stayed 1 night in Sep 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the pool and the breakfast
Stayed 3 nights in Aug 2024

10/10 Excellent

Ahmed

Stayed 2 nights in Sep 2024