InterContinental Cairo Citystars, an IHG Hotel

5.0 star property
Luxury hotel connected to a shopping centre in Cairo with 6 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for InterContinental Cairo Citystars, an IHG Hotel

Exterior
Indoor pool, outdoor pool, pool loungers
Property amenity
Down duvets, minibar, in-room safe, desk
6 restaurants, breakfast, lunch, dinner served; local cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Spa
    Spa

Explore the area

Map
Omar Ibn El Khattab Street, Cairo, 11737
  • City Stars
    2 min walk
  • City Center Shopping Mall
    11 min walk
  • City Centre Almaza Shopping Mall
    6 min drive
  • Cairo (CAI-Cairo Intl.)
    17 min drive

Room options

Classic Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Pool View (Ergonomic Flex Space)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
LCD TV
Pillow menu
Separate bedroom
Down duvet
Shower/bath combination
  • Sleeps 4
  • 1 Single Bed

Premium Room, 1 King Bed, Business Lounge Access

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Single Beds (Ergonomic Flex Space)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
Private bathroom
  • Sleeps 3
  • 2 Single Beds

Classic Room, 1 King Bed (Ergonomic Flex Space)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Single Beds (Ergonomic Flex Space)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

Suite, 2 Bedrooms, Business Lounge Access (Dining, Kitchen)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Shower/bath combination
2 bathrooms
  • 257 sq m
  • Sleeps 7
  • 1 Single Bed

Room, 2 Bedrooms, Kitchen (Residence, Dining)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
LCD TV
Pillow menu
2 bedrooms
Down duvet
Shower/bath combination
  • Sleeps 5
  • 1 Single Bed

Classic Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 Single Bed

Room, 1 Bedroom, Smoking, Kitchen (Residence, Dining)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
LCD TV
Pillow menu
Down duvet
Shower/bath combination
2 bathrooms
  • 53 sq m
  • Sleeps 4
  • 1 Single Bed

Premium Room, 1 King Bed (Ergonomic Flex Space)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds, Smoking, Business Lounge Access

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
  • 39 sq m
  • Sleeps 3
  • 2 Single Beds

Club Room, 2 Single Beds, Business Lounge Access

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds

Room, 1 Bedroom, Kitchen (Residence, Dining)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
  • 53 sq m
  • Sleeps 3
  • 1 Single Bed

Suite (Diplomatic, Ergonomic Flex Space)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Shower/bath combination
2 bathrooms
Bidet
  • Sleeps 3
  • 1 Single Bed

Suite, 2 Bedrooms, Business Lounge Access (Dining, Club Floor)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
2 bedrooms
Down duvet
Shower/bath combination
  • Sleeps 5
  • 1 Single Bed

Classic Room, 1 King Bed, Pool View (Ergonomic Flex Space)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Single Beds, Pool Access

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

Royal Suite

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Shower/bath combination
2 bathrooms
  • 130 sq m
  • Sleeps 3
  • 1 Single Bed

Suite, 1 Bedroom (Ergonomic Flex Space)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Shower/bath combination
2 bathrooms
Bidet
  • Sleeps 3
  • 1 Single Bed

Classic Room, 1 King Bed, Pool Access

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Business Suite, 1 King Bed (Club)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Bedrooms, Smoking, Kitchen (Residence, Dining)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
  • Sleeps 5
  • 1 Single Bed

Premium Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Single Bed

Premium Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Bathrobes
Hairdryer
Private bathroom
  • Sleeps 3
  • 2 Single Beds

Suite, Smoking (Diplomatic)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Shower/bath combination
2 bathrooms
Bidet
  • Sleeps 4
  • 1 Single Bed

Similar properties

About the area

Cairo

You'll be connected to a shopping centre at InterContinental Cairo Citystars, an IHG Hotel, and within just a 15-minute stroll of City Stars and City Center Shopping Mall. Highlights at this luxury hotel include 6 restaurants, 3 bars/lounges and a full-service spa. .A relaxing visit to LifeStyles can include deep-tissue massages, hot stone massages and body wraps along with access to the sauna and hot tub. The restaurant, Al Khal Egyptian, serves local cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the indoor swimming pool, outdoor swimming pool, 24-hour gym and Hot tub. 52849 square feet (4910 square metres) of event facilities include 15 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Each morning buffet breakfast is served between 5:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 15-minute drive of this 5-property class Nasr City hotel include Khan el-Khalili and Egyptian Museum.

What's nearby

  • City Stars - 2 min walk
  • Cairo International Convention Centre - 4 min drive
  • Baron Empain Palace - 5 min drive
  • Cairo International Stadium - 7 min drive
  • Egypt International Exhibitions Center - 12 min drive

Getting around

  • Cairo Rames Station - 22 min drive
  • Cairo (CAI-Cairo Intl.) - 17 min drive

Restaurants

  • ‪تشيليز - ‬2 min walk
  • ‪مطعم بدوية - ‬2 min walk
  • ‪حضرة بطيبط - ‬4 min walk
  • ‪دجاج كنتاكى - ‬2 min walk
  • ‪اسبلانايد لاونج - ‬2 min walk

About this property

InterContinental Cairo Citystars, an IHG Hotel

Luxury hotel connected to a shopping centre in Cairo with 6 restaurants
InterContinental Cairo Citystars, an IHG Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 6 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 15 meeting rooms, and limo/town car service are available. Event space at this hotel measures 52849 square feet (4910 square metres) and includes conference space. A children's pool, a 24-hour health club, and a hot tub are also featured at the luxury InterContinental Cairo Citystars, an IHG Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Cairo hotel.

  • 824 guestrooms or units
  • 16 levels
  • 6 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • 52849 sq ft of conference space
  • 4910 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
InterContinental Cairo Citystars, an IHG Hotel offers 824 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets.

This Cairo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

LifeStyles has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (USD 7 per night; includes in/out privileges)
  • Valet parking on site (USD 8 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 5:00 AM to 11:00 AM for a fee: USD 20 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 6 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Al Khal Egyptian
  • Esplanade
  • Esplanade Lounge
  • Fayruz Lebanese
  • Shogun

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • 52,849 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (94 centimetre high)
  • Lift (79 centimetre wide door)
  • Magnifying mirror
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at InterContinental Cairo Citystars, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 per person
  • Self-parking fee: USD 7 per night (in/out privileges)
  • Valet parking fee: USD 8 per night (in/out privileges)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cairo Citystars
Cairo InterContinental
Citystars Cairo
Citystars InterContinental Cairo
InterContinental Cairo
InterContinental Cairo Citystars
InterContinental Citystars
InterContinental Citystars Cairo
InterContinental Citystars Hotel
InterContinental Citystars Hotel Cairo
Intercontinental Citystars Cairo Hotel Cairo
InterContinental Cairo Citystars Hotel

Frequently asked questions

What is the cancellation policy at InterContinental Cairo Citystars, an IHG Hotel?

InterContinental Cairo Citystars, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Cairo Citystars, an IHG Hotel?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at InterContinental Cairo Citystars, an IHG Hotel on 9 Nov 2024 start from AU$352.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Cairo Citystars, an IHG Hotel?

Yep, InterContinental Cairo Citystars, an IHG Hotel has a self car park with in/out privileges for USD 7 per night.

Is there a spa on site at InterContinental Cairo Citystars, an IHG Hotel?

Yep, LifeStyles is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does InterContinental Cairo Citystars, an IHG Hotel have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at InterContinental Cairo Citystars, an IHG Hotel?

InterContinental Cairo Citystars, an IHG Hotel features a full-service spa, a 24-hour health club and an outdoor pool.

Is InterContinental Cairo Citystars, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Cairo Citystars, an IHG Hotel is a hit with families.

Does InterContinental Cairo Citystars, an IHG Hotel serve breakfast?

Yep, buffet brekkie is offered daily from 5:00 AM to 11:00 AM.

Is there a free airport shuttle available at InterContinental Cairo Citystars, an IHG Hotel?

No, InterContinental Cairo Citystars, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Cairo Citystars, an IHG Hotel?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Cairo Citystars, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at InterContinental Cairo Citystars, an IHG Hotel?

No, pets and service animals are not allowed.

InterContinental Cairo Citystars, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 270 out of 503 reviews" "
Rating 8 - Good. 152 out of 503 reviews" "
Rating 6 - Okay. 51 out of 503 reviews" "
Rating 4 - Poor. 17 out of 503 reviews" "
Rating 2 - Terrible. 13 out of 503 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MAGDY, Peterborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for leisure and shopping nice and friendly staff safe and quiet place
Stayed 7 nights in Jul 2024

2/10 Terrible

Fathi

Stayed 8 nights in Jul 2024

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Emile

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great thanks to mr.A hassan
Stayed 1 night in Jun 2024

10/10 Excellent

Gustavo, Arlington Heights

Liked: Amenities, property conditions & facilities
Amazing hotel! I will definitely come back again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sadeq

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jun 2024

10/10 Excellent

Maath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was windfall good atmosphere nice restaurant lovely friendly staff all
Stayed 2 nights in Jun 2024

10/10 Excellent

Ahmed Sherin

Stayed 3 nights in Jun 2024

8/10 Good

Abdulrahman

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has direct access to the mall which has everything. On the other hand smoking in public areas is annoying.
Stayed 3 nights in May 2024

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Apr 2024

10/10 Excellent

Khaled

Stayed 1 night in Apr 2024

10/10 Excellent

Latifa

Stayed 5 nights in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was amazing
Stayed 10 nights in Mar 2024

10/10 Excellent

Umang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Ismat

Business traveller
Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 4 nights in Feb 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

RAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 6 nights in Feb 2024

4/10 Poor

Emad, west bloomfield

Stayed 4 nights in Jan 2024

6/10 Okay

Emad, west bloomfield

Stayed 2 nights in Jan 2024

10/10 Excellent

SAMER

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A little bit noisy area Otherwise excellent hotel, nice property well maintained. Amazing and welcoming staff
Stayed 2 nights in Jan 2024

10/10 Excellent

Mohammed

Stayed 3 nights in Jan 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Good hotel but bad smoke smell in many rooms..
First night they put us in a smoking room even though we had asked for non smoking. Everything was smelling terrible and folks got asthma. We were at this hotel for 1.5 days so became difficult to change rooms. When we came back a week later to stay here (had prebooked), they gave us a non smoking room that also smelt terrible. They then moved us to another one which was a downgrade to my original room, but we took it. The checkin folks are good, nothing above and beyond what you would see at most hotels. Service in the Egyptian restaurant is very bad, though the food is good. Very slow, after they serve you will disappear for a good amount of time until you flag them down if you want a drink refill, etc.. Room Service is VERY good. Great food, selection, fair pricing, service, polite, etc.. Hotel decor overall is very nice in the lobby, and being connected to a mall is very convenient if you want to go shopping. Be very careful about the smoke in the rooms, and make sure they dont downgrade you to a worse room when you ask for a change.
Stayed 2 nights in Jan 2024

8/10 Good

waleed, Jeddah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
الفندق ممتاز والموقع رائع يطل على مول سيتي ستارز والشوارع القريبه مليانه مطاعم متنوعه ويعتبر في منطقه راقيه نوعا ما
Stayed 7 nights in Jan 2024