Hotel H21

3.0 star property
Cali hotel in Sucre with 24-hour front desk and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel H21

Reception hall
Double Room (Air Aconditioning)
Free self-parking
Interior entrance
View from property

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
  • Room service
  • Parking included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Calle 21 No 11 D-28, Cali, Valle del Cauca, 760044
  • Valle del Cauca Government Building
    3 min drive
  • Caicedo Square
    3 min drive
  • La Ermita Church
    4 min drive
  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    23 min drive

Room options

Single Room (Fan)

Highlights

Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

Twin Room (Air Aconditioning)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Twin Room (Fan)

Highlights

Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

Double Room (Air Aconditioning)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room (Fan)

Highlights

Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room (Air Aconditioning)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

Similar properties

About the area

Cali

At Hotel H21 you'll be 4.5 km (2.8 mi) from Chipichape Shopping Center and 1.7 km (1 mi) from Valle del Cauca Government Building. Highlights at this hotel include a restaurant and free self-parking. .This hotel has free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find laundry facilities, dry cleaning/laundry services and tour/ticket assistance. Each morning English breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Places within a 30-minute walk of this 3-property class Sucre hotel include Church of San Francisco and Cali Cathedral.

What's nearby

  • Valle del Cauca Government Building - 3 min drive
  • Cali Tower - 4 min drive
  • La Ermita Church - 4 min drive
  • Olympic Stadium Pascual Guerrero - 6 min drive
  • Chipichape Shopping Center - 8 min drive

Getting around

  • Cali (CLO-Alfonso Bonilla Aragon Intl.) - 23 min drive

Restaurants

  • ‪Museo De La Salsa - ‬6 min walk
  • ‪Restaurante la 20 Centro - Norte - ‬8 min walk
  • ‪Chorrito Antillano - ‬9 min walk
  • ‪Restaurante Mayeya - ‬13 min walk
  • ‪pa donde es q es Pizzeria - ‬9 min walk

About this property

Hotel H21

Cali hotel in Sucre with 24-hour front desk and restaurant
There's a restaurant on site. Public spaces have free WiFi. A terrace, tour/ticket assistance, and laundry facilities are also featured at Hotel H21. Self parking is free.

Smoking is allowed in designated areas at this 3-star Cali hotel.

  • 23 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Terrace
  • ATM
  • Smoking in designated areas
  • Dining venue
Hotel H21 offers 23 accommodations with a hairdryer and free toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: COP 6,000 per person
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 10 AM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately COP 6000 per person
  • Airport shuttle fee: COP 45000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Hotel H21 Cali
Hotel H21
H21 Cali
Hotel H21 Cali
Hotel H21 Hotel
Hotel H21 Hotel Cali

Frequently asked questions

What is the cancellation policy at Hotel H21?

Hotel H21 offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel H21?

Yep, Hotel H21 has a free self car park.

Does Hotel H21 serve breakfast?

Yeah, complimentary brekkie is available daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Hotel H21?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel H21?

Yep, you can grab a meal at Hotel H21's onsite restaurant.

What time are check-in & check-out at Hotel H21?

Check-in begins at 10 AM. Check-out time is noon.

Are pets allowed at Hotel H21?

No, only service animals are allowed.

Hotel H21 Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 32 reviews" "
Rating 8 - Good. 15 out of 32 reviews" "
Rating 6 - Okay. 6 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 3 out of 32 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Decent rooms but...
Not a good location. You are better off paying a few more dollars per night. The location is not safe nor is it pleasant. There are prostitutes in the street about a 30 second walk away and this is not a good thing.

8/10 Good

isao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
h21 cali first time
service is excellent but the area you have to be careful is not a good area is a shame because service is very nice

2/10 Terrible

Fer, Aruba

Disliked: Staff & service
Very dangerous area
Be carefull when choosing a hotel in places where not even the police enter out of fear of what may happen to them. The staff is really not helpfull and lied about us smoking in the room and wanted us to pay a smoking fee.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
This hotel is fine inside and a good value in that regard. I didn't get air conditioning yet it was a nice temperature for sleeping. I used the fan a little during the day and that was fine. The service staff are all very helpful and friendly. The street was okay during the day but I wouldn't want to go out at night. The MIO is three blocks away and I walked that far a few times without any issues in the evening after dark. So it is best for those who like taxis or have a car, or are at least able bodied men. The doors lock and also have a flimsy deadbolt, but they need to fix some of those as they don't align properly and won't close.

8/10 Good

Yuni, Medellin

Liked: Cleanliness, staff & service, room comfort
A quiet budget hotel
I stayed three nights. It was very quiet&comfortable. The room was clean and all amenities worked. The receptionist was very kind and the free breakfast was tasty. Also, it took seven minutes walk to the Mio station. I will stay this hotel again when I visit Cali. Thanks a lot.

8/10 Good

María Marleny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno, un lugar confortable.
Stayed 2 nights in Jul 2022

8/10 Good

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LA ATENCIÓN DE LA NIÑA DE RECEPCION FUE EXCELENTE, MUY AMABLE

8/10 Good

Gerd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cali eine alte moderne Stadt
Das Hotel liegt leider in einer etwas schlechteren Gegend. Ich fand es trotzdem interessant, um nicht nur das aufpolierte Cali zu sehen. Zu Fuß ca 25 Minuten ins Zentrum, die sich aber lohnen. Nachts sollte man ein Taxi nehmen (ca 5000 Peso/1,50 Euro).Sichere Garage im Hotel für mein Motorrad.
Stayed 2 nights in Oct 2017

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ya la mayoría de personas sabemos que al llegar allá, No es la mejor zona ni la más segura. Pero en cuanto a otros aspectos todo fue Bueno, Es relativamente cerca a sitios turísticos y al centro de la ciudad, estuvimos muy cómodos y el desayuno estuvo bien
Stayed 3 nights in Sep 2017

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities, room comfort
Bueno
Buena opción en cuanto a costo beneficio
Stayed 1 night in Aug 2017

4/10 Poor

ANDRES

Liked: Cleanliness
Abuso y engaño del Hotel
Regular porque el Hotel se encuentra ubicado en un barrio peligroso y de tolerancia; y efectua descuento anticipado a la tarjeta de crédito relacionada en garantía de la reserva.
Stayed 3 nights in May 2017

8/10 Good

JARDINES DE PAZ SA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpio
En general bien.

8/10 Good

Carlos

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Se esmeraron en la atención
La habitación tenía ropa de algún otro huésped debajo de la cama y en el closet, estuve 2 noches y no cambiaron las sábanas.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel agradable, muy buen desayuno
Buen hotel, excelente personal, desayuno estilo americano muy bueno, el sector baja algo de puntaje, pero para el turista es bueno, de lo mejor de cali a ese precio

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpio y excelente personal
Muy bien excelente atención

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
decepcionante
Por error tome el mes equivocado pero el día si era 24 pero de marzo. No de febrero, pero me cambiaron la fecha pero de igual forma me cobraron allá en efectivo y en la tarjeta. Lo mismo me sucedió con despegar y en el hotel solo me cambiaron el día y ya no fue necesario volver a pagar en el hotel Citi express. Aquí me generaron dos cobros es injusto

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Bien Ubicado relacionado al Centro.
Lo Personal fueron la salvacion del estadio. Buenas personas, muy organizadas!

6/10 Okay

Henry, Bogotá D.C.

Liked: Cleanliness, room comfort
Disliked: Staff & service
Ubicación no recomendada
La zona del hotel es ciertamente peligrosa. Los alrededores están llenos de habitantes de calle, trabajadoras sexuales y claramente no se puede llegar a pie aunque el sistema de transporte público queda muy cerca. Para alguien que no conoce la ciudad de Cali puede llevarse una amarga sorpresa.

6/10 Okay

rigaud, popayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon hotel mais quartier industriel
bon

8/10 Good

JOSE LUIS

Liked: Cleanliness, property conditions & facilities, room comfort
Agradable
Bien. Muy comodo para su precio

2/10 Terrible

ANDRES

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel pesimo
Muy muy mal, fui engañado el hotel queda ubicado en plena olla literal de cali, por lo cual no se puede salie sino solo en taxi, pesima atencion del personal

8/10 Good

julieth katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Christiane

Disliked: Room comfort
Hôtel dans banlieue pourrie
Negatif

6/10 Okay

Pierre

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Zelie
Grande pub pour la feria de Cali on en tres loing

10/10 Excellent

catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpio y comodo
El servicio fue bueno, el personal amable. Lo único que recomiendo es la alimentación sin azucar