2/10 Terrible
Elizabeth R.
21 Oct 2024
Property Manager Nightmare
Well, before our stay started the owner had contacted me asking me to cancel my reservation on VRBO and book directly through him. He stated it would save me money, I did find this odd but didnt think much of it.
We first pulled up to the house thinking it looks great, it had an amazing location. The house is older so it had the charm of an older home. It could have been cleaner, that wasn’t a big issue for us. We did quickly realize that there were little things not working.
We contacted the property owner/ manager about two unworking tv’s and a lack of pilot light on a gas fireplace, asking for help. It was a wet rainy day and we had already passed time by playing cards. He suggested we wait till tomorrow, I had asked for him to help me troubleshoot the problem and he starts calling me a Katen, ignorant and entitled. He attempts to tell me I must vacate immediately and he is going to call the sheriff.
I had to spend 1.5 hours on the phone with VRBO to get this resolved. He is a problem host, and ge had no right to threaten us since we did not break the contract. After we proved HE had broken the contract by not providing a safe environment for us to stay in VRBO provided us with a full refund and released us from our reservation.
I know owner is going to reply to this comment with hostility just like he has all the other reviews he did not like.
You may not have any issues... but if you do... you do not want to deal with this man.
Elizabeth R.
Stayed 3 nights in Oct 2024