Hotel de Mar Gran Meliá - The Leading Hotels of the World

5.0 star property
Adults-only beachfront hotel with 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel de Mar Gran Meliá - The Leading Hotels of the World

2 outdoor pools, pool loungers
Front of property
Snack bar
Meeting facility
Junior Suite Sea View | Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
  • Spa
  • Parking available

Explore the area

Map
Paseo De Illetas, 7, Illetas, Calvia, Mallorca, 07184
  • Ses Illetas Beach
    19 min walk
  • Cala Mayor Beach
    20 min walk
  • Illetas Beach
    7 min drive
  • Palma de Mallorca (PMI)
    24 min drive

Room options

Royal Suite Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2016
Separate bedroom
Blackout curtains
  • 73 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Junior Suite Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2016
Blackout curtains
Separate bath and shower
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Master Suite Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2016
Sofa bed
Blackout curtains
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Suite Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2016
Separate bedroom
Blackout curtains
  • 62 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Grand Suite Sea View

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2016
Sofa bed
  • 88 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Premium Room, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2016
Blackout curtains
Separate bath and shower
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Deluxe Room Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2016
Blackout curtains
Separate bath and shower
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Room, Connecting Rooms, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Renovated in 2016
2 bedrooms
Blackout curtains
  • 76 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Similar properties

About the area

Calvia

A luxury stay in Calvia awaits you at Hotel de Mar Gran Meliá - The Leading Hotels of the World. Within a 30-minute stroll, you'll find Illetas Beach and Real Golf Bendinat. Highlights at this beachfront hotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at SPA by Clarins can include hot stone massages, facials and body treatments along with aromatherapy and reflexology. The fine-dining restaurant, ARRELS BY MARGA COLL, serves local cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own poolside bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and sauna. 2368 square feet (220 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 8:00 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of airport drop-off service. .With a stay at this 5-property class Illetas hotel, you'll be 4.2 km (2.6 mi) from Puerto Portals Marina and 4.8 km (3 mi) from Bellver Castle.

What's nearby

  • Cala Mayor Beach - 20 min walk
  • Port of Palma de Mallorca - 6 min drive
  • Illetas Beach - 7 min drive
  • Bellver Castle - 10 min drive
  • Cathedral of Santa Maria of Palma - 13 min drive

Getting around

  • Marratxi Pont d Inca Station - 13 min drive
  • Son Costa-Son Fortesa Station - 17 min drive
  • Palma de Mallorca (PMI) - 24 min drive

Restaurants

  • ‪Balneario Illetas - ‬20 min walk
  • ‪Purobeach Illetas - ‬16 min walk
  • ‪Cala Nova - ‬16 min walk
  • ‪Corazón Helado - ‬6 min walk
  • ‪Soda Pop Caffe - ‬17 min walk

About this property

Hotel de Mar Gran Meliá - The Leading Hotels of the World

Adults-only beachfront hotel with 2 outdoor pools
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hotel de Mar Gran Meliá - The Leading Hotels of the World, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the pool bar. Public spaces have free WiFi. This Art Deco hotel also offers a 24-hour fitness centre, a steam room and a garden. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel de Mar Gran Meliá - The Leading Hotels of the World was completed in February 2016.

This 5-star Calvia hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 2368 sq ft of conference space
  • 220 sq. m of conference space
  • Built in 1964
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Hotel de Mar Gran Meliá - The Leading Hotels of the World offers 137 accommodations with minibars and espresso makers. Rooms open to balconies. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

SPA by Clarins has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Parking on site (EUR 25 per day)
  • Valet parking on site (EUR 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11 AM for a fee: EUR 38 per person
  • 4 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • AMARO LOUNGE
  • ARRELS BY MARGA COLL
  • BOMBON BY ALBERTA FERRETI
  • PERSEO

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Full-service spa
  • Library
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,368 square feet of conference space
  • 4 meeting rooms
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 90
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 90
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
This property offers use of an 'Audi Q8 e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: EUR 75 per pet, per day
  • Only dogs are allowed
  • Weight limit: 15 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 15 are not allowed at this adults-only property. All guests 15 and older are welcome.
  • Rollaway/extra beds are available for EUR 70.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 38 per person
  • Airport shuttle fee: EUR 89 per vehicle (maximum occupancy 3)
  • Self-parking fee: EUR 25 per day
  • Valet parking fee: EUR 25 per day
  • Pet fee: EUR 75 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 90 (subject to availability)
  • Late check-out fee: EUR 90 (subject to availability)
  • Rollaway bed fee: EUR 70.0 per night
  • Facilities fee: EUR 38 per person, per day and includes use of: sauna; spa tub; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. This property uses solar energy.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 15 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Melia Mar Adults
Melia Mar Adults Calvia
Melia Mar Adults Hotel
Melia Mar Adults Hotel Calvia
Gran Meliá Mar Adults Hotel Calvia
Gran Meliá Mar Adults Hotel
Gran Meliá Mar Adults Calvia
Gran Meliá Mar Adults
Hotel de Mar Gran Meliá
Gran Melia de Mar The Leading Hotels of the World Adults Only
Gran Meliá de Mar The Leading Hotels of the World Adults Only
Hotel de Mar Gran Meliá - The Leading Hotels of the World Hotel
Hotel de Mar Gran Meliá - The Leading Hotels of the World Calvia

Frequently asked questions

What is the cancellation policy at Hotel de Mar Gran Meliá - The Leading Hotels of the World?

Hotel de Mar Gran Meliá - The Leading Hotels of the World offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel de Mar Gran Meliá - The Leading Hotels of the World?

Yep, Hotel de Mar Gran Meliá - The Leading Hotels of the World has a self car park for EUR 25 per day. Onsite parking is limited.

Are there any beaches close to Hotel de Mar Gran Meliá - The Leading Hotels of the World?

Yep, Hotel de Mar Gran Meliá - The Leading Hotels of the World is a short 20-minute walk from Cala Mayor Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Is there a spa on site at Hotel de Mar Gran Meliá - The Leading Hotels of the World?

Yep, SPA by Clarins is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

Does Hotel de Mar Gran Meliá - The Leading Hotels of the World have a pool?

Hotel de Mar Gran Meliá - The Leading Hotels of the World has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Hotel de Mar Gran Meliá - The Leading Hotels of the World?

Hotel de Mar Gran Meliá - The Leading Hotels of the World features 2 outdoor pools, a full-service spa and 4 restaurants. All guestrooms come with 24-hour room service and espresso makers.

What makes Hotel de Mar Gran Meliá - The Leading Hotels of the World a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel de Mar Gran Meliá - The Leading Hotels of the World.

Is Hotel de Mar Gran Meliá - The Leading Hotels of the World family-friendly?

No, Hotel de Mar Gran Meliá - The Leading Hotels of the World is an adults-only property.

Does Hotel de Mar Gran Meliá - The Leading Hotels of the World serve breakfast?

Yep, buffet breakfast is served daily between 8:00 AM and 11 AM.

Is there a free airport shuttle available at Hotel de Mar Gran Meliá - The Leading Hotels of the World?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel de Mar Gran Meliá - The Leading Hotels of the World?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel de Mar Gran Meliá - The Leading Hotels of the World?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel de Mar Gran Meliá - The Leading Hotels of the World?

Dogs are welcome at Hotel de Mar Gran Meliá - The Leading Hotels of the World, with food and water bowls on offer. Just so you know, there's a weight limit of up to 7 kg per pet.

Is there a golf course on site at Hotel de Mar Gran Meliá - The Leading Hotels of the World?

There is a golf course next to Hotel de Mar Gran Meliá - The Leading Hotels of the World.

Hotel de Mar Gran Meliá - The Leading Hotels of the World Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 267 out of 422 reviews" "
Rating 8 - Good. 107 out of 422 reviews" "
Rating 6 - Okay. 36 out of 422 reviews" "
Rating 4 - Poor. 5 out of 422 reviews" "
Rating 2 - Terrible. 7 out of 422 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel Very attentive staff Very expensive
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Stayed 2 nights in Sep 2024

10/10 Excellent

Priscilla

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!!
Stayed for a long weekend, second time visiting this hotel. It’s such a beautiful hotel, the lagoon and pool areas are amazing. The service is exceptional. The rooms all have stunning views of the sea. The rooms are a little old, with some wear and tear but it didn’t take away from just how wonderful this place is!
Stayed 2 nights in Aug 2024

10/10 Excellent

Anastasis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Maura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful spot on the ocean!
This hotel overall was great - the ocean view for every room is definitely the number one highlight. Also the staff / service was excellent - everyone was so friendly and helpful. The breakfast buffet was fantastic, my friends and I loved starting our day with the delicious breakfast and gorgeous ocean view. The slightest downfall was the hotel in some parts is a little older / worn down, but everything was clean and that’s what matters most. An awesome place with awesome staff!
Stayed 4 nights in May 2024

10/10 Excellent

Cindra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Gabrielle

Stayed 5 nights in Apr 2024

10/10 Excellent

Eliana

Liked: Cleanliness
Stayed 5 nights in Apr 2024

10/10 Excellent

Michael

Stayed 5 nights in Apr 2024

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff throughout the facility! We were so impressed by everyone, the hotel, service. So coming back !!
Stayed 3 nights in Mar 2024

10/10 Excellent

erika, Vancouver

Perfect mix of luxury and beach.
Stayed 3 nights in Oct 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Seif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Everything is just perfect. The facilities are wonderful, everything is accessible: private beach, pool, spa access.. absolutely perfect. The staff are extremely friendly it’s insane, from room service, lobby, valet, everyone is constantly trying to help.
Stayed 5 nights in Aug 2023

10/10 Excellent

Malek

Loved every day and every moment
Stayed 3 nights in Jul 2023

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent. Marian was exceptional helpful, professional and knowledgeable. Room was very nice and restaurants were also very good. Could have had some adult entertainment other than a piano and violin player. The only negative was that the only way to access the pool area was to walk down two flights of stairs. As my wife is somewhat handicapped it was a once a day trip to the pool.
Stayed 5 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel!
It was amazing!! From the moment we stepped in the service was incredible. The staff are all friendly and helpful. Especially those on the reception desk. They gave us great restaurant recommendations. They allowed us to have a late checkout on the Sunday which meant we could have a few extra hours by the pool and time to get ready before our flight home. Lunch by the pool was pricey but really delicious! Rooms were large and clean and had full sized bath products in the bathroom. Stunning sea views and a big balcony too! We can't wait to come back!
Stayed 2 nights in Jul 2023

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

6/10 Okay

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
Ridiculously expensive. Everything
Stayed 7 nights in Jun 2023

2/10 Terrible

Sean

Stayed 2 nights in Jun 2023

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely perfect
Amazing experience! We upgraded to the Red Level and it was a great decision. Can’t wait to be back !
Stayed 3 nights in Aug 2022

6/10 Okay

Mikael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pool area and views where Fantastic! The staff was friendly and most of them provided great service. We upgraded to Red level and was told we where getting a better room. The room was old and in need of a remodel. It was also very hot and the maximum cold on the a/c was 22 Celsius. When we told the front desk, they sent up maintenance and the a/c maximum was now 19,5 Celsius, and still very hot. We also had tiny ants in our room on the 7th floor. Also the common areas in this hotel was very hot, like the corridor outside the rooms, restaurants and other areas. At check-out we told them that we where not to happy about the temperature in the room. We where told an excuse that our room was at the end of the hotel and the a/c couldn't reach that far!!! We where also told that we would get a better room next time! No other compensation was offered! In my opinion this is NOT a 5 star hotel! I do NOT recommend this place and we will not come back!
Stayed 3 nights in Aug 2022

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 4 nights in Jun 2022

10/10 Excellent

Richard

Stayed 1 night in Jun 2022

8/10 Good

pasqual

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms and the grounds are great. However, the service was slow. The dinners plates included with the half board were not impressive. Good taste can be improved.
Stayed 3 nights in Jun 2022