Kimpton Hotel Monaco Philadelphia by IHG

4.5 star property
Luxury Philadelphia hotel in Center City with bars

Photo gallery for Kimpton Hotel Monaco Philadelphia by IHG

Exterior
Breakfast, lunch, dinner served; American cuisine
Breakfast, lunch, dinner served; American cuisine
Breakfast, lunch, dinner served; American cuisine
Front of property - evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
The current price is AU$343
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
433 Chestnut St., Philadelphia, PA, 19106
  • Independence Hall
    ‪2 min walk‬
  • Liberty Bell Center
    ‪3 min walk‬
  • National Constitution Center
    ‪7 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪17 min drive‬

Room options

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 4
  • 1 Single Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Park View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

Room (Essential)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 2
  • 1 Single Bed

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 King Bed (Spa)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Mobility Accessible (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Park View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Frette Italian bed sheets
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Corner (Spa)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Mobility Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 4
  • 1 Single Bed

Room, 1 King Bed, Mobility Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Philadelphia

A luxury stay in the heart of Philadelphia awaits you at Kimpton Hotel Monaco Philadelphia by IHG. Within steps you'll find popular attractions like Independence Hall and Liberty Bell Center. Highlights at this boutique hotel include 2 bars/lounges, a restaurant and a 24-hour business centre. .The restaurant, Red Owl Tavern, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Stratus Bar is the hotel's own rooftop bar. Enjoy access to scooter/moped rentals and free bike hire. 13000 square feet (1208 square metres) of event facilities include 9 meeting rooms and conference space. Added amenities include Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Full breakfast is available on weekdays between 8:00 AM and 11 AM and on weekends between 8 AM and 1 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Within a 30-minute walk of this 4.5-property class Center City hotel, attractions include Pennsylvania Convention Center and Rittenhouse Square.

What's nearby

  • Independence Hall - 2 min walk
  • Liberty Bell Center - 3 min walk
  • Reading Terminal Market - 16 min walk
  • Pennsylvania Convention Center - 4 min drive
  • Rittenhouse Square - 4 min drive

Getting around

  • 5th St. Station - 2 min walk
  • Philadelphia, PA (ZFV-30th Street Rail Station) - 6 min drive
  • Philadelphia International Airport (PHL) - 17 min drive

Restaurants

  • ‪Mexico At the Bourse - ‬2 min walk
  • ‪Palotv Wawa 8131 - ‬3 min walk
  • ‪La Colombe Coffee Roasters - ‬5 min walk
  • ‪Independence Beer Garden - ‬3 min walk
  • ‪Red Owl Tavern - ‬1 min walk

About this property

Kimpton Hotel Monaco Philadelphia by IHG

Luxury Philadelphia hotel in Center City with bars
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business centre and 9 meeting rooms.

A computer station is on site and WiFi is available in public spaces for a fee. Event space at this hotel measures 13000 square feet (1208 square metres) and includes conference space. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury Kimpton Hotel Monaco Philadelphia by IHG. For a fee, parking is available.

This 4.5-star Philadelphia hotel is smoke free.

  • 268 guestrooms or units
  • 2 bars or lounges
  • 13000 sq ft of conference space
  • 1208 sq. m of conference space
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Kimpton Hotel Monaco Philadelphia by IHG offers 268 accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets, down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Philadelphia hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per 24-hour period)
  • Available in some public areas: WiFi (USD 12.99 per 24-hour period)

Parking and transport

  • Secured, covered valet parking on site (USD 72.28 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11 AM on weekdays and 8 AM to 1 PM on weekends; USD 5 to 40 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Red Owl Tavern
  • Stratus Bar

Things to do

  • Bicycle tours
  • Free bicycle rentals
  • Scooter/moped rentals

Family friendly

  • Children's games
  • Free cot
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 40 per person
  • Fee for in-room wireless Internet: USD 12.99 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.99 per 24-hour period (rates may vary)
  • Valet parking fee: USD 72.28 per day (in/out privileges)
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, Barclaycard and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Property Registration Number 587909

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monaco Hotel Philadelphia
Monaco Philadelphia
Philadelphia Monaco

Frequently asked questions

What is the cancellation policy at Kimpton Hotel Monaco Philadelphia by IHG?

Kimpton Hotel Monaco Philadelphia by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kimpton Hotel Monaco Philadelphia by IHG?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Kimpton Hotel Monaco Philadelphia by IHG on 23 Feb 2025 start from AU$342.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kimpton Hotel Monaco Philadelphia by IHG?

Yep, Kimpton Hotel Monaco Philadelphia by IHG has secured covered valet parking with in/out privileges for USD 72.28 per day.

Is there a spa on site at Kimpton Hotel Monaco Philadelphia by IHG?

There's no onsite spa, but this property does offer services like deep-tissue massages.

What makes Kimpton Hotel Monaco Philadelphia by IHG a romantic place to stay?

Al fresco dining and a bar, as well as Frette Italian sheets in the guestrooms, all help set the scene for a romantic weekend at Kimpton Hotel Monaco Philadelphia by IHG.

Is Kimpton Hotel Monaco Philadelphia by IHG family-friendly?

You bet! With amenities such as laundry facilities and free bike rentals, as well as free infant beds in the guestrooms, it's no surprise that Kimpton Hotel Monaco Philadelphia by IHG is a hit with families.

Does Kimpton Hotel Monaco Philadelphia by IHG serve breakfast?

You bet, full breakfast is available on weekdays from 8:00 AM to 11 AM and weekends from 8 AM to 1 PM.

Is there a free airport shuttle available at Kimpton Hotel Monaco Philadelphia by IHG?

No, Kimpton Hotel Monaco Philadelphia by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Kimpton Hotel Monaco Philadelphia by IHG?

Yep, you can grab a meal at Kimpton Hotel Monaco Philadelphia by IHG's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Kimpton Hotel Monaco Philadelphia by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Kimpton Hotel Monaco Philadelphia by IHG?

Furry friends are welcome at Kimpton Hotel Monaco Philadelphia by IHG, with food and water bowls on offer.

Kimpton Hotel Monaco Philadelphia by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 698 out of 1053 reviews
Rating 8 - Good. 187 out of 1053 reviews
Rating 6 - Okay. 82 out of 1053 reviews
Rating 4 - Poor. 53 out of 1053 reviews
Rating 2 - Terrible. 33 out of 1053 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was only here for a night but it was delightful. Very clean room, nice view, professional staff, centrally located to a lot of Philadelphia tourist sites. I would go again!
Stayed 1 night in Oct 2024

10/10 Excellent

Elvira, Apollo beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in historic building in the heart of the city. Very well preserved. Nice breakfast and free wine at happy hour. Will definitely be back!
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are uniquely decorated. Staff is friendly and professional. The hotel is close to many historical sites and restaurants.
Stayed 1 night in Nov 2024

10/10 Excellent

Rogan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

TOM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best Hotel in town.
Stayed 1 night in Nov 2024

8/10 Good

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the PERFECT location to visit historic PA. You are right across the street from Independence Hall, and a block away from the Liberty Bell. You are also a 15 minute walk to The Reading Terminal, which is a must for Philly dining. The evening happy hour is a nice perk and the coffee bar in the am was a nice touch. The fitness room is high quality and had several machine and weights.
Stayed 2 nights in Nov 2024

2/10 Terrible

Kathleen

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Zulekha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great area, walkable- the staff was great. Did an overnight trip with my husband and it was lovely!
Stayed 1 night in Nov 2024

8/10 Good

pamela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value and excellent location
the room was nice. the cold water faucet didn't work properly. the hotel is getting a little shabby....hallways elevators....but again the room was nice.
Stayed 1 night in Nov 2024

6/10 Okay

Sherry

Travelled with group
Liked: Room comfort
Feeling a bit old and dated
Hotel rooms can use some refreshers, carpet in hallways is dirty, paint is needed. Not a great feel here for someone who is a clean freak like me.
Stayed 5 nights in Oct 2024

8/10 Good

Cheryl

Stayed 2 nights in Oct 2024

8/10 Good

Katsiaryna

Stayed 4 nights in Oct 2024

6/10 Okay

Elisa

Travelled with partner
Liked: Staff & service
The best location hands down. Walking distance to all the main sights. However, the rooms and decor are horrendous, makes it feel dingy, if you don’t care great but it made us feel a bit uncomfortable. We’ve stayed at other Kimptons and we were very surprised by this one. If Kimpton updated this site, this hotel would be unbeatable!
Stayed 2 nights in Nov 2024

10/10 Excellent

Eloise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. All the history is right on your doorstep! We had a beautiful room overlooking the park and the beds were so comfortable. Friendly staff. Would definitely stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old City Hotel
Beautiful view, great location, fabulous pub and restaurant. The service was wonderful. Everyone was so friendly. Will definitely recommend to family and friends!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time at a Klimpton. Will definitely look for them on future trips
Stayed 2 nights in Oct 2024

6/10 Okay

Karl

Liked: Cleanliness, amenities
Disliked: Staff & service
Quite disappointed to be honest. We had been flying all day and arrived at the hotel at 3.05pm. Check in was after 3pm. We were told that our room wasn’t ready and we had to wait in the lobby. We were told that we would receive a text when the room was ready. We weren’t offered any refreshments or any apology. We decided that we didn’t want to wait in the lobby as it was too busy and loud. We decided to go for a walk. After an hour we retuned to the reception and asked if the room was ready. We were then asked if we had received a text which we hadn’t but at this point all we wanted to do was shout and sleep. We then had another wait until the room was ready and the key was handed over. Again no apology. Disappointing start. We were also surprised on the Sunday when we retuned back to the hotel at 7pm after a full day out to find that the bar and restaurant was closed. Very surprising for a 4 star hotel not to be able to feed its guests at 7pm.
Stayed 2 nights in Nov 2024

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to call to have the tub drain. We had to call because housekeeping did not leave coffee supplies. We had to call for more towels. An employee ran his full luggage cart into my husbands leg, causing major damage. Nothing could be done at the site, info sent to corp. legal. Food in restaurant was substandard. If one doesn't book thru the hotel, not points applied.
Stayed 5 nights in Oct 2024

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, the Red Owl Tavern is great and the hotel itself is just very unique with all the decor
Stayed 3 nights in Nov 2024

8/10 Good

Leslie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rodica, Glendale

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very accomodating
Stayed 3 nights in Sep 2024

4/10 Poor

Laziz

Travelled with partner, Travelled with group
Disliked: Amenities
Hotel is very old. Sink was clogged, shower pressure poor. We had a spider web across the ceiling, tv wasn't working. Location is great. Overall this property need a major renovations. We stated with our friends, he booked his room as a King, but was given queen, hotel refused to change.
Stayed 1 night in Nov 2024

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to manny of the historic sights in Philadelphia. The hop-on-hop-off bus is right around the corner. The room was large and comfortable. Very clean and service staff very helpful and nice. Great restaurants in area.
Stayed 5 nights in Aug 2024