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Surya-Pan Hotel Refúgio

3.5 star property
Comfortable Campos do Jordão hotel in Alto da Boa Vista with full-service spa

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Photo gallery for Surya-Pan Hotel Refúgio

Exterior
Front of property
Bungalow
Coffee and/or coffee maker
Suite Equilibrio Premium | Bathroom
Reviews
8.2

Very good

Popular amenities

  • Pool
    PoolPool
  • Spa
    SpaSpa
  • Parking included
    Parking includedParking included
  • Pet-friendly
    Pet-friendlyPet-friendly
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Housekeeping
    HousekeepingHousekeeping

Explore the area

Map
Av. Alto da Boa Vista, 1055, Campos do Jordão, SP, 12460000
  • Popular LocationClaudio Santoro Auditorium3 min drive
  • Popular LocationBaden Baden Brewery4 min drive
  • Popular LocationCampos do Jordão City Gate6 min drive
  • AirportSao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf)108 min drive

Room options

View all photos for Suite Equilibrio

Suite Equilibrio

Suite Equilibrio

Highlights

Fireplace
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Microwave
Minibar
Cable channels
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite Equilibrio Premium

Suite Equilibrio Premium

Suite Equilibrio Premium

Highlights

Fireplace
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Microwave
Minibar
  • 55 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

Highlights

Fireplace
LCD TV
Blackout curtains
Private bathroom
3 bathrooms
Hairdryer
Microwave
Minibar
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suíte Bem Estar Premium

Suíte Bem Estar Premium

Suíte Bem Estar Premium

Highlights

Fireplace
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Microwave
Minibar
  • 70 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

View all photos for Bungalow

Bungalow

Bungalow

Highlights

Fireplace
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 64 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

View all photos for Suite Performance (Standard)

Suite Performance (Standard)

Suite Performance (Standard)

Highlights

Fireplace
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Microwave
Minibar
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

View all photos for Suíte Bem Estar

Suíte Bem Estar

Suíte Bem Estar

Highlights

Fireplace
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Microwave
Minibar
  • 70 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

View all photos for Bungalow With Bathtub

Minibar, desk, laptop workspace, blackout curtains

Bungalow With Bathtub

  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

Bathroom

Room Standard

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Bungalow With Bathtub

Minibar, desk, laptop workspace, blackout curtains

Bungalow With Bathtub

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for 3-Bedroom Bungalow Superior

Minibar, desk, laptop workspace, blackout curtains

3-Bedroom Bungalow Superior

  • Sleeps 6
  • 2 Single Beds and 2 Double Beds

View all photos for Bungalow With Bathtub

Minibar, desk, laptop workspace, blackout curtains

Bungalow With Bathtub

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Room Superior

Room Superior

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Similar properties

Indoor pool
Pousada Cravo & Canela
Pool
Breakfast included
Pet-friendly
Kids pool
4.6 out of 5, Wonderful, (214)
The price is AU$250
for 1 night
includes taxes & fees
13 July - 14 July
Pousada Cravo & Canela

About the area

Campos do Jordão

At Surya-Pan Hotel Refúgio you'll be within a 10-minute walk of Boa Vista Palace and 2 km (1.2 mi) from Felicia Leirner Museum. Highlights at this hotel include in-room free WiFi, fireplaces and LCD TVs. .This pet-friendly hotel offers a full-service spa, an outdoor pool and free WiFi in public areas. Additionally, you'll find a 24-hour front desk, a terrace and a garden. There's also the convenience of free self parking. .Places within a 30-minute walk of this 3.5-property class Alto da Boa Vista hotel include Claudio Santoro Auditorium and Baden Baden Brewery.

What's nearby

  • Boa Vista Palace - 7 min walk
  • Claudio Santoro Auditorium - 3 min drive
  • Baden Baden Brewery - 4 min drive
  • Campos do Jordão City Gate - 6 min drive
  • Capivari Park - 9 min drive

Getting around

  • Emílio Ribas (Abernéssia) Station - 11 min drive
  • Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf) - 109 min drive

Restaurants

  • ‪Cervejaria Baden Baden - ‬4 min drive
  • ‪Piá Hamburgueria e Pizzaria - ‬5 min drive
  • ‪Cafeteria Jordão - ‬4 min drive
  • ‪Boteco do Vinho - ‬6 min drive
  • ‪Empório Yamamoto - ‬5 min drive

About this property

Surya-Pan Hotel Refúgio

Comfortable Campos do Jordão hotel in Alto da Boa Vista with full-service spa
Surya-Pan Hotel Refúgio offers its guests a full-service spa and an outdoor pool. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Surya-Pan Hotel Refúgio. Self parking is free.

This 3.5-star Campos do Jordão hotel is smoke free.

  • 25 guestrooms or units
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
Surya-Pan Hotel Refúgio offers 25 accommodations with fireplaces and minibars. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Campos do Jordão hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Microwave
  • Minibar

More

  • Desk
  • Fireplace
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: BRL 100 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 100 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. Contactless check-in and contactless check-out are available.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Surya Pan
Surya Pan
Surya Pan Wellness
Surya Pan Wellness Campos do Jordao
Surya Pan Wellness Hotel
Surya Pan Wellness Hotel Campos do Jordao
Surya Pan Hotel e Eventos Campos do Jordao
Surya-Pan Hotel Refúgio Campos do Jordao
Surya Pan e Eventos Campos do Jordao
Surya Pan e Eventos
Surya-Pan Refúgio Campos do Jordao
Surya-Pan Refúgio
Surya Pan Hotel Refúgio
Surya-Pan Hotel Refúgio Hotel
Surya-Pan Hotel Refúgio Campos do Jordão
Surya-Pan Hotel Refúgio Hotel Campos do Jordão

Frequently asked questions

What is the cancellation policy at Surya-Pan Hotel Refúgio?

Surya-Pan Hotel Refúgio offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Surya-Pan Hotel Refúgio?

As of 29 June 2024, prices found for a 1-night stay for 2 adults at Surya-Pan Hotel Refúgio on 9 July 2024 start from AU$281.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Surya-Pan Hotel Refúgio?

Yep, Surya-Pan Hotel Refúgio has a free self car park.

Is there a spa on site at Surya-Pan Hotel Refúgio?

Yep, there is an onsite spa at Surya-Pan Hotel Refúgio. You'll enjoy services like massages.

Does Surya-Pan Hotel Refúgio have a pool?

Surya-Pan Hotel Refúgio has an outdoor pool.

Is there a free airport shuttle available at Surya-Pan Hotel Refúgio?

No, Surya-Pan Hotel Refúgio does not offer an airport shuttle service.

What time are check-in & check-out at Surya-Pan Hotel Refúgio?

Check-in begins at 3:00 PM. Check-out time is noon.

Surya-Pan Hotel Refúgio Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 48 out of 120 reviews" "
Rating 8 - Good. 43 out of 120 reviews" "
Rating 6 - Okay. 17 out of 120 reviews" "
Rating 4 - Poor. 6 out of 120 reviews" "
Rating 2 - Terrible. 6 out of 120 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to rest
Stayed 1 night in Mar 2023

10/10 Excellent

Beni

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent choice to get away from the city. Best choise with pets !
Stayed 2 nights in Mar 2022

2/10 Terrible

Bruno Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE
No hot shower. Cold coffee at breakfast 2nd day there was no coffee at all and attended yelled at me cause She couldn’t do more coffee Simple accommodations, very basic. Supposed to be a 25 dolars /day hotel
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Quarto extremamente gelado. Aquecedor que não funciona. Berço horroroso. Café da manhã com poucas opções A área externa do hotel é absolutamente divina, mas infelizmente a acomodação não acompanha a qualidade.
Stayed 3 nights in Jul 2021

10/10 Excellent

DANILO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Divertido e Confortável
Otima opção de hospedagem com a família e principalmente com o pet. Todas as acomodações aceitam pet, as áreas comuns também. Até mesmo dentro do restaurante do café da manhã, porém neste local, o pet deve estar na coleira para evitar confusões. Em todas as outras áreas os pets ficam livres para brincar. O hotel oferece atividades como trilhas e outras coisas também.
Stayed 2 nights in Mar 2024

10/10 Excellent

Eloah

Stayed 4 nights in Feb 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ana Lucia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

2/10 Terrible

LUIZ E

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Não fique nesse hotel
Decadente, assim está o Hotel que já foi um dos melhores de Campos.... A agua quente não funcionou e demorou um dia para consertar, fiquei sem banho... o Hotel está mal conservado nos mínimos detalhes, abandonado... Fiquei sem banho e sequer me ofereceram algo em troca... Café da manhã abandonado, pouca atenção falta de identificação nos itens, comida fria.... cafe e leite frios....
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Frustrante mas agradável para até dois dias.
Estadia abaixo das expectativas. Quaisquer solicitações demoram mais de 2hrs para serem atendidas (gestão caótica e ineficiente), chuveiros com problemas de aquecimento (super gelado ou super quente), privada com funcionamento medíocre. Quarto de bom tamanho, porém aquecedor não é suficiente e você passará frio. Tem mais cachorros do que humanos no hotel.
Stayed 2 nights in Jun 2023

8/10 Good

Marcellus C A

Liked: Staff & service, property conditions & facilities
Hotel pet friendly com contato com a natureza.
Instalações localizadas dentro da mata. Imersão na natureza. Totalmente pet friendly. Trilha guiada, incluindo os cachorros. Porém, os quartos deixam muito a desejar. Na suíte que usamos o misturador do chuveiro não funcionava. Água escaldante ou gelada. Pia minúscula e com altura muito baixa. Quarto enorme, mas o interruptor da luz só existe ao lado da porta, atrás de uma cortina. Sistema de exaustão da lareira não funciona bem. Acendemos e quarto ficou com muita fumaça. Além disso, a madeira de cortesia é mínima. Se precisar repor, tem que pagar à parte. O hotel tem instalações excelentes, mas os quartos precisam urgente de manutenção preventiva.
Stayed 2 nights in Jun 2023

10/10 Excellent

VITOR

Stayed 1 night in Jun 2023

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
O hotel é incrível e a experiência que eles proporcionam com nossos pets é diferente de qualquer outro hotel. Os pets são bem vindos em qualquer área do hotel inteiro e isso foi extremamente importante para a nossa estadia. Os funcionários são sempre muito solicitos e dispostos a ajudar. Agradecimentos especiais ao Zeca que cuidou tão bem da nossa Pandora.
Stayed 3 nights in May 2023

10/10 Excellent

EDMES

Stayed 2 nights in May 2023

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Mauricio

Stayed 2 nights in Mar 2023

10/10 Excellent

Leandro Sabino

Stayed 1 night in Mar 2023

6/10 Okay

fabio

Liked: Cleanliness, staff & service
Hôtel agradável, atendimento cortes e simpático. Infelizmente não há o spa que é anunciado, o aquecedor do quarto estava quebrado.
Stayed 2 nights in Dec 2022

8/10 Good

Raphael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Guilherme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente
Experiência excelente. Hotel perfeito para viajar com cachorro.
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

MEYRE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super pet friendly
Hospedagem foi incrível. É de fato um hotel para quem tem e gosta de animais, tem muito espaço verde pra eles correrem e uma piscina só para os pets. Fica um pouco afastado do centro, uns 10 min de carro, mas é tranquilo de ir e vir a qualquer hora. Os funcionários são mto educados, gostei bastante. O único ponto a deixar é sobre a limpeza, como mtos já reclamaram, tem pelos em alguns locais do quarto, mas como já disse, é um hotel para qm gosta de animais. Não nos incomodou, mas eles existem... mas de um modo geral isso é mínimo perto do silêncio e do verde q tem em volta do lugar, vale a pena e com certeza voltaremos!!!
Stayed 3 nights in Nov 2021