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Chalet Queen

2.0 star property
Hotel with free breakfast, steps from Dolomites

Photo gallery for Chalet Queen

Luxury Studio Suite
Exterior
Point of interest
Reception
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Free WiFi
  • Restaurant
The current price is AU$490
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
S.da de Contrin 27, Canazei, TN, 38032
  • Dolomites
    ‪1 min walk‬
  • Alba-Ciampac Cable Car
    ‪5 min walk‬
  • Gianmario Scola Ice Arena
    ‪8 min walk‬
  • Bolzano (BZO)
    ‪101 min drive‬

Room options

View all photos for Luxury Studio Suite

Luxury Studio Suite | Living area

Luxury Studio Suite

Highlights

Separate sitting area
Individually furnished
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Down duvet
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Single Room

Executive Single Room

Executive Single Room

Highlights

Separate sitting area
Individually furnished
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Down duvet
  • 8 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View

Deluxe Room, Mountain View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2021
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

Highlights

Separate sitting area
Individually furnished
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Down duvet
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Separate sitting area
Individually furnished
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Down duvet
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property

X Alp Hotel

  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
4.8 out of 5, Exceptional, (239)
The price is AU$482
for 1 room
includes taxes & fees
8 Mar - 9 Mar
X Alp Hotel

About the area

Canazei

At Chalet Queen you'll be within steps of Dolomites and Alba-Ciampac Cable Car. Highlights at this hotel include 2 bars/lounges, 2 coffee shops/cafes and a restaurant. .The restaurant, Chalet Queen Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas, a snack bar/deli and ski storage. Free buffet breakfast is available daily between 7:30 AM and 9:30 AM. .Attractions within a 30-minute drive of this Canazei hotel include Val Gardena and Fiemme Valley.

What's nearby

  • Dolomites - 1 min walk
  • Alba-Ciampac Cable Car - 5 min walk
  • Ski Lift Pecol - 4 min drive
  • Dolaondes Canazei - 4 min drive
  • Sass Pordoi Cable Car - 16 min drive

Getting around

  • Ponte Gardena-Laion/Waidbruck-Lajen Station - 50 min drive

Restaurants

  • ‪La Montanara - ‬4 min drive
  • ‪Rosengarten après ski - ‬4 min drive
  • ‪Hotel El Ciasel - ‬3 min drive
  • ‪Te Cevena - ‬4 min drive
  • ‪Wine & Dine - ‬4 min drive

About this property

Chalet Queen

Hotel with free breakfast, steps from Dolomites
There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

Barbecue grills, multilingual staff, and ski storage are also featured at Chalet Queen. A complete renovation of Chalet Queen was completed in November 2021.

This Canazei hotel is smoke free.

  • 21 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 2 coffee shops
  • Buffet breakfast (free)
  • Deli
  • Ski equipment storage
  • Charging station for electric cars
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Dining venue
Chalet Queen offers 21 accommodations with complimentary slippers and designer toiletries. This individually furnished accommodation has separate sitting areas. Memory foam beds feature Frette Italian sheets, down duvets and premium bedding. 32-inch Smart televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Canazei hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available daily for a fee of EUR 40; reservation required
  • Snack bar/deli

Restaurants on site

  • Chalet Queen Restaurant

Things to do

  • Ski storage
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Front entrance ramp
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels
  • First-run films
  • Pay films

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee for check-in between 9:30 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 4 September to 20 December:
  • Bar/Lounge
  • Dining venue

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per day, plus a one-time cleaning fee of EUR 25
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per day plus a one-off EUR 25 cleaning fee
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 9:30 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 40

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Chalet Queen Hotel
Chalet Queen Canazei
Chalet Queen Hotel Canazei

Frequently asked questions

What is the cancellation policy at Chalet Queen?

Chalet Queen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chalet Queen?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Chalet Queen on 23 Feb 2025 start from AU$485.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Chalet Queen a romantic place to stay?

Al fresco dining and couples dining, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Chalet Queen.

Does Chalet Queen serve breakfast?

You bet, free buffet breakfast is available daily between 7:30 AM and 9:30 AM.

Is there a free airport shuttle available at Chalet Queen?

No, Chalet Queen does not offer an airport shuttle service.

Is there a bar or restaurant at Chalet Queen?

Yep, you can grab a meal at Chalet Queen's onsite restaurant that serves international cuisine.The dining venue is closed seasonally each year from September 4 until December 20.

What time are check-in & check-out at Chalet Queen?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

Chalet Queen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 26 reviews
Rating 8 - Good. 2 out of 26 reviews
Rating 6 - Okay. 2 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 2 out of 26 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Oct 2024

10/10 Excellent

Kedichinma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Asse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wasn't impressed with the hotel or the staff checking in. The town was dead, the options limited. The room was nice but the dinner, the chef and my server made it all worth while
Stayed 1 night in Oct 2023

10/10 Excellent

Zhaolong

Stayed 4 nights in Oct 2023

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Ultra modern, sparkling clean, fantastic vibe. Slightly off the main strip of Canazei but that’s exactly what we wanted. This hotel features total natural serenity and premium privacy. The staff was wonderful and the breakfast was fantastic. Be sure to check out the restaurant for dinner, we were shocked at how tasty the food was. The beef goulash was fantastic! Compliments to the chef.
Stayed 2 nights in Aug 2023

10/10 Excellent

VIVIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Adoracion, CADILLAC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the bathroom, bed was somewhat small and narrow but very comfortable
Stayed 3 nights in Sep 2022

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Ende Saison
Frühstück war sehr italienisch. Nur Toast oder hartes Brötchen dafür viel Süsses und Kuchen. Kaffee gut. Wetter war nicht so gut. Restauim Hotel war geschlossen. Das hatten wir erst nach Buchung erfahren. Im Dorf war eine Pizzeria offen. Das Essen dort war dafür sehr gut. Im Hotel keine Deutschsprachigen TV- Sender vorhanden. Antenne war kaputt. Diese wurde nicht repariert in der Zeit als wir dort waren
Stayed 5 nights in Sep 2024

8/10 Good

Alexander

Stayed 2 nights in Jul 2024

8/10 Good

marcello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

KAGAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Teşekkürler
Çok modern, yeni güzel tesis. Personel güler yüzlü yardım sever. Kahvalti ve yemekler gayet güzel.
Stayed 5 nights in Jul 2024

10/10 Excellent

Thomas

Stayed 2 nights in Jul 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klein aber fein
Sehr schönes Hotel mit Top Restaurant.
Stayed 1 night in May 2024

10/10 Excellent

Stanislav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo e sicuramente ci tornero , forse manca solo una cosa una piscina coperta che nella zona e' molto in voga
Stayed 2 nights in Dec 2023

10/10 Excellent

Anastasia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura meravigliosa, immersa nella natura, ma comoda per raggiungere le funivie principali e il centro di Canazei. Il personale giovane, accogliente e ben preparato. I servizi della struttura sono eccellenti: colazione ricca e varia. Consiglio di soggiornare in questo Chalet, noi torneremo sicuramente!!
Stayed 2 nights in Jul 2023

2/10 Terrible

Minho

Stayed 1 night in Jul 2023

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proche remontées mécaniques, au pied des pistes
Proche remontées mécaniques, au pied des pistes. Bon service et bon repas/menu au restaurant de l'hôtel. Petit-déjeuner correct (peu de choix). Frais dans la chambre en arrivant (16°), puis température normale (après remarque)
Stayed 1 night in Apr 2023

10/10 Excellent

Gislaine

Stayed 5 nights in Mar 2023

2/10 Terrible

gaia

10/10 Excellent

Fabio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione strepitosa direttamente sulle piste e sugli impianti di risalita, servizio impeccabile, ristorante buonissimo con una cantina ricchissima, Veramente da consigliare
Stayed 1 night in Jan 2022