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Adhara Hacienda Cancun

3.0 star property
Family-friendly Cancun hotel in Downtown Cancun with free parking
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Adhara Hacienda Cancun

LCD TV
Point of interest
In-room safe, desk, laptop workspace, iron/ironing board
Coffee/tea maker
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Housekeeping
    Housekeeping
The price is AU$122
includes taxes & fees
6 Dec - 7 Dec

Explore the area

Map
Av. Carlos Nader, Lotes 1,2,3, Cancun, QROO, 77500
  • Mercado 23
    7 min walk
  • Séptimo Día Adventist Church
    10 min walk
  • Benito Juarez Municipal Building
    10 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    21 min drive

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Executive Floor

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive Floor

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Executive With View

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard

In-room safe, desk, laptop workspace, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Double Beds

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About the area

Cancun

A family-friendly stay in the heart of Cancun awaits you at Adhara Hacienda Cancun. Within just a 15-minute stroll, you'll find Mercado 23 and Benito Juarez Municipal Building. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, El Alhena, is open for breakfast, brunch, lunch and dinner. El Patio is the hotel's own bar, serving drinks along with light fare. Enjoy the 24-hour gym, kids' swimming pool and pool loungers as well as access to a playground. Business amenities include a meeting room and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also free RV/bus/truck parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 3-property class Downtown Cancun hotel include Las Palapas Park and Puerto Cancun Golf Course.

What's nearby

  • Mercado 23 - 7 min walk
  • Benito Juarez Municipal Building - 10 min walk
  • Las Palapas Park - 13 min walk
  • Plaza 28 - 3 min drive
  • Ultramar Ferry Puerto Juárez - 4 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪La Suegra - ‬8 min walk
  • ‪Taqueria Coapenitos - ‬4 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪El Paisano del 23 - ‬8 min walk
  • ‪Ty-Coz - ‬8 min walk

About this property

Adhara Hacienda Cancun

Family-friendly Cancun hotel in Downtown Cancun with free parking
Adhara Hacienda Cancun offers its guests a kids' pool, an outdoor pool, and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at the family-friendly Adhara Hacienda Cancun. Free self parking is available.

This 3-star Cancun hotel is smoke free.

  • 1 building
  • 174 guestrooms or units
  • 4 levels
  • Built in 1988
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Adhara Hacienda Cancun offers 174 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 220 to 220 for adults and MXN 220 to 220 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Alhena
  • El Campanario
  • El Patio

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 180 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 220 to 220 for adults and MXN 220 to 220 for children
  • Rollaway bed fee: MXN 180 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hacienda Cancun
Radisson Hacienda
Radisson Hacienda Cancun
Radisson Hotel Cancun
Radisson Hotel Hacienda
Radisson Hotel Hacienda Cancun
Cancun Radisson Hacienda
Radisson Cancun
Adhara Hacienda Cancun Hotel
Adhara Hacienda Hotel
Adhara Hacienda Cancun
Adhara Hacienda
Adhara Hacienda Cancun Hotel
Adhara Hacienda Cancun Cancun
Adhara Hacienda Cancun Hotel Cancun

Frequently asked questions

What is the cancellation policy at Adhara Hacienda Cancun?

Adhara Hacienda Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Adhara Hacienda Cancun?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Adhara Hacienda Cancun on 6 Dec 2024 start from AU$122.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Adhara Hacienda Cancun?

Yep, Adhara Hacienda Cancun has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Adhara Hacienda Cancun?

The closest beach to Adhara Hacienda Cancun is Delfines Beach (12.7 km).

Does Adhara Hacienda Cancun have a pool?

Yep, and guests love it! Adhara Hacienda Cancun has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 10:00 PM.

Is Adhara Hacienda Cancun family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Adhara Hacienda Cancun is a hit with families.

Does Adhara Hacienda Cancun serve breakfast?

You bet, guests can't get enough of the full breakfast here! Offered daily from 7:00 AM to 11:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Adhara Hacienda Cancun?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Adhara Hacienda Cancun?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Adhara Hacienda Cancun?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Adhara Hacienda Cancun?

No, pets are not allowed.

Adhara Hacienda Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 372 out of 767 reviews" "
Rating 8 - Good. 265 out of 767 reviews" "
Rating 6 - Okay. 89 out of 767 reviews" "
Rating 4 - Poor. 23 out of 767 reviews" "
Rating 2 - Terrible. 18 out of 767 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

esther

Travelled with family
Disliked: Staff & service, amenities
No actual restaurant as advertised, certain staff were unfriendly and uninviting. Pool was fine as was room upkeep. More water should have been provided to guests without charge.
Stayed 7 nights in Jul 2024

8/10 Good

Lisa

Travelled with family
Liked: Amenities, property conditions & facilities
We overall loved our stay here. Pool was great, rooms too. Excellent room cleaning though we had to request 3rd towels/water/cup/glass for the three of us. Restaurant was great at breakfast but only served poolside food for lunch and dinner. Our first impression was that front staff are rude and not welcoming. Didn’t matter in the end as others were very helpful. Lots of pool Towels available. We liked being able To walk to ADO bus station and local restaurants too. I would stay here again hoping the front staff can match the fine quality of the rest of the hotel.
Stayed 5 nights in Jul 2024

2/10 Terrible

Adrian

Stayed 1 night in Jul 2024

10/10 Excellent

Mariela, BROOKLYN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to public transportation
Stayed 1 night in Jul 2024

10/10 Excellent

Marcela

Stayed 2 nights in Jul 2024

6/10 Okay

Marlo, Henderson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No towels available. At. All. Found this out after we checked in and wanted to take our showers before headed back to USA the following morning. Screaming and yelling kids until 10pm was… fun? We think the only reason it stopped was due to a quick rainstorm. Then at 8am the next day we heard singing/music and what seemed like all the furniture in the room above us dragged around and around for 45 minutes. For a 1 night stay due to having to stay an extra day (Thanks Hurricane Beryl) at least the bed was comfortable although would’ve liked to sleep in until at least 8:30am. B’Fast was the highlight of the stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Omar, Toronto

Stayed 3 nights in Jun 2024

10/10 Excellent

Kangho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & Safe, I will come back to next time
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Business traveller
Liked: Property conditions & facilities
Two days in Cancun
Good hotel, The bed was too hard. Also, The restaurants men needs to be a little more expanded. Breakfast was good. The luncheon dinner part of it was the limited menu because weather was pouring rain. It wasn’t easy to go out and find another place to eat. Location was good for me. It was near my office.
Stayed 2 nights in Jun 2024

8/10 Good

maria

Stayed 1 night in Jun 2024

10/10 Excellent

Vladimir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Vladimir

Business traveller
Stayed 1 night in Jun 2024

8/10 Good

Jorge, Hialeah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property needs improvement in the area of front desk customer service
Stayed 6 nights in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Outstanding buffet breakfast in restaurant which is otherwise closed. Lunch and dinner can be ordered from the poolside bar but a limited menu. Bar has only three beers, all in cans. Room: no fridge, poor lighting, comfy bed, no manual for TV. Good little gym.
Stayed 3 nights in Jun 2024

2/10 Terrible

Karim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful old Spanish style hotel very beautiful abba amazing staff not far from the downtown strip. Amazing pool and swim up bar rooms were great as well. Are flight got canceled for two days and they really took care of us like family!
Stayed 1 night in May 2024

10/10 Excellent

Stefan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, excellent location and facilities. Really enjoyed our stay!
Stayed 1 night in May 2024

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I give them 3 star
The hotel is clean, comfortable and friendly. Conveniently located a few minutes from the beach, with very good free breakfast.Their restaurant food is not good. We received more service and originality from street vendors. The hotel's nachos reminder me of Cheez Whiz. Other menu items were equally poor.
Stayed 2 nights in May 2024

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite hotel in Cancun. Breakfast buffet is excellent. Nice pool with a bar. Many amenities and a great price.
Stayed 2 nights in May 2024

10/10 Excellent

Gail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time; nice room with a small fridge, a wonderful breakfast buffet, good coffee, and the pool was lovely. Staff were amazing.
Stayed 3 nights in Apr 2024

10/10 Excellent

Glenn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice! I would stay here again
Stayed 4 nights in Apr 2024

10/10 Excellent

Sandra N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the security, not letting someone just come up to my room without my knowledge. Loved the breakfast. Really nice being able to order food any time of day.
Stayed 8 nights in Apr 2024

10/10 Excellent

Fahmi, Sterling Hts.

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 5 nights in Apr 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good may just a little more variety on the breakfast menu it gets boring after couple days
Stayed 2 nights in Apr 2024

10/10 Excellent

Aida

Liked: Cleanliness
Stayed 1 night in Apr 2024