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Adhara Hacienda Cancun

3.0 star property
Family-friendly hotel with 24-hour health club and 24-hour front desk

Photo gallery for Adhara Hacienda Cancun

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers
Reception
Garden
Exterior
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym
  • Housekeeping

Explore the area

Map
Av. Carlos Nader, Lotes 1,2,3, Cancun, QROO, 77500
  • Benito Juarez Municipal Building
    ‪10 min walk‬
  • Las Palapas Park
    ‪13 min walk‬
  • Plaza 28
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Free bottled water
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Executive Floor

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive Floor

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Bathrobes
Hairdryer
Shower/bath combination
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Executive With View

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard

In-room safe, desk, laptop workspace, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Double Beds

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About the area

Cancun

A family-friendly stay in the heart of Cancun awaits you at Adhara Hacienda Cancun. Within just a 15-minute stroll, you'll find Mercado 23 and Benito Juarez Municipal Building. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, El Alhena, is open for breakfast, brunch, lunch and dinner. El Patio is the hotel's own bar, serving drinks along with light fare. Enjoy the 24-hour gym, kids' swimming pool and pool loungers as well as access to a playground. Business amenities include a meeting room and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also free RV/bus/truck parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 3-property class Downtown Cancun hotel include Las Palapas Park and Puerto Cancun Golf Course.

What's nearby

  • Mercado 23 - 7 min walk - 0.6 km
  • Benito Juarez Municipal Building - 10 min walk - 0.9 km
  • Las Palapas Park - 13 min walk - 1.1 km
  • Plaza 28 - 3 min drive - 2.4 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive

Restaurants

  • ‪La Suegra - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Taqueria Coapenitos - ‬4 min walk
  • ‪Ty-Coz - ‬8 min walk
  • ‪Yamamoto - ‬8 min walk

About this property

Adhara Hacienda Cancun

Family-friendly hotel with 24-hour health club and 24-hour front desk
Adhara Hacienda Cancun offers its guests a kids' pool, an outdoor pool, and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at the family-friendly Adhara Hacienda Cancun. Free self parking is available.

This 3-star Cancun hotel is smoke free.

  • 1 building
  • 174 guestrooms or units
  • 4 levels
  • Built in 1988
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Adhara Hacienda Cancun offers 174 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

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Miscellaneous

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  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,003 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 220 to 220 for adults and MXN 220 to 220 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Alhena
  • El Campanario
  • El Patio

Things to do

  • 24-hour health club
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 180 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 220 to 220 for adults and MXN 220 to 220 for children
  • Rollaway bed fee: MXN 180 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hacienda Cancun
Radisson Hacienda
Radisson Hacienda Cancun
Radisson Hotel Cancun
Radisson Hotel Hacienda
Radisson Hotel Hacienda Cancun
Cancun Radisson Hacienda
Radisson Cancun
Adhara Hacienda Cancun Hotel
Adhara Hacienda Hotel
Adhara Hacienda Cancun
Adhara Hacienda
Adhara Hacienda Cancun Hotel
Adhara Hacienda Cancun Cancun
Adhara Hacienda Cancun Hotel Cancun

Frequently asked questions

What is the cancellation policy at Adhara Hacienda Cancun?

Adhara Hacienda Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Adhara Hacienda Cancun?

Yep, Adhara Hacienda Cancun has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Adhara Hacienda Cancun?

The closest beach to Adhara Hacienda Cancun is Delfines Beach (12.7 km).

Does Adhara Hacienda Cancun have a pool?

Yep, and guests love it! Adhara Hacienda Cancun has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 10:00 PM.

Is Adhara Hacienda Cancun family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Adhara Hacienda Cancun is a hit with families.

Does Adhara Hacienda Cancun serve breakfast?

You bet, guests can't get enough of the full breakfast here! Offered daily from 7:00 AM to 11:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Adhara Hacienda Cancun?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Adhara Hacienda Cancun?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Adhara Hacienda Cancun?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Adhara Hacienda Cancun?

No, pets are not allowed.

Adhara Hacienda Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 421 out of 849 reviews
Rating 8 - Good. 288 out of 849 reviews
Rating 6 - Okay. 97 out of 849 reviews
Rating 4 - Poor. 23 out of 849 reviews
Rating 2 - Terrible. 20 out of 849 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Dhananjay

Stayed 1 night in Dec 2024

10/10 Excellent

Ivett

Stayed 9 nights in Dec 2024

8/10 Good

AZUCENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Vanessa Aleli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very quiet despite being in the center of Cancún! Staff is very courteous and friendly
Stayed 6 nights in Dec 2024

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service
Clean and friendly staff
Stayed 7 nights in Dec 2024

8/10 Good

antonio

Stayed 1 night in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
No mini bar or fridge
Stayed 4 nights in Dec 2024

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is exceptional. Internet speed super fast!
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Stayed 1 night in Dec 2024

6/10 Okay

Albert

Disliked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Albert

Liked: Amenities, property conditions & facilities
Ok
Stayed 2 nights in Dec 2024

8/10 Good

Heinz-Joachim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Gloria Moya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star feeling
Stayed 2 nights in Nov 2024

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay at the Adhara
Wonderful experience. Friendly and helpful staff, great amenities, excellent breakfast, clean pool. The only thing we didn't love was the music from the pool blasting into our room all day and evening. Perhaps if you want quiet you can request a room that doesn't face the pool
Stayed 4 nights in Nov 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Teme

Liked: Cleanliness, staff & service, property conditions & facilities
All great.
Stayed 8 nights in Nov 2024

10/10 Excellent

DOUGLAS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to transportacion
Stayed 4 nights in Nov 2024

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gusto mucho este hotel, me fascina como se mira. La piscina en medio de todo le da un toque muy bonito. La entrada al hotel y el area de espera son muy cómodas y agradables. La comida muy rica, los desayunos muy ricos tambien. Los omelets fue lo que mas me gusto, te los preparan como tu gustas. El area esta muy limpia y siento que esta bien ubicada, de fácil acceso a varios lugares como a la carretera que te lleva a la zona hotelera o llegar a la plaza las Americas
Stayed 2 nights in Nov 2024

8/10 Good

Sunilkumar

Liked: Cleanliness, staff & service, property conditions & facilities
A bit far from the beach...
Stayed 4 nights in Oct 2024

10/10 Excellent

Martin

Travelled with family
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Restaurant was great, as well as the breakfast buffet. Would stay again!
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

8/10 Good

S

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a basic, clean, & safe hotel with helpful staff, conveniently located near restaurants, street food carts & the ADO bus station.
Stayed 4 nights in Sep 2024