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City Express by Marriott Cancun

3.0 star property
Hotel with a nearby private beach, steps from Plaza Las Americas
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express by Marriott Cancun

Outdoor pool
Lobby
Suite, 1 Queen Bed with Sofa bed
In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Av. Nichupté S/N S.M. 8 Mza 1 Lote 4, Col. Centro, Cancun, QROO, 77500
  • Amerimed Hospital
    1 min walk
  • Plaza Las Americas
    1 min walk
  • Royal Yak Casino and Sports Book
    4 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    16 min drive

Room options

View all photos for Room, 1 Queen Bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
LED TV
Hairdryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
LED TV
Hairdryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
LED TV
Hairdryer
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Front of property
Krystal Urban Cancun & Beach Club
Pool
Free WiFi
Restaurant
Air conditioning
3.8 out of 5, Good, (1273)
The price is AU$133
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Krystal Urban Cancun & Beach Club

About the area

Cancun

City Express by Marriott Cancun puts you in the heart of Cancun, within steps of Plaza Las Americas and Amerimed Hospital. Highlights at this hotel include a nearby private beach, an outdoor swimming pool and free daily breakfast. .This hotel offers free WiFi in public areas, a fitness centre and a business centre. Added amenities include coffee/tea in a common area and laundry facilities. Each morning free full breakfast is offered between 6 AM and 10 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Downtown Cancun hotel include Plaza 28 and Puerto Cancun Marina Town Center.

What's nearby

  • Plaza Las Americas - 1 min walk - 0.2 km
  • Dubai Palace Casino - 4 min walk - 0.4 km
  • Plaza 28 - 2 min drive - 2.4 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.5 km
  • Playa Tortugas - 9 min drive - 5.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Hooters - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Toks - ‬4 min walk
  • ‪Bandoneón - ‬1 min walk

About this property

City Express by Marriott Cancun

Hotel with a nearby private beach, steps from Plaza Las Americas
A private beach is featured. City Express by Marriott Cancun offers its guests an outdoor pool and a fitness centre. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at City Express by Marriott Cancun. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

  • 1 building
  • 128 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2005
  • Full breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • Smoking in designated areas
  • Water dispenser
City Express by Marriott Cancun offers 128 air-conditioned accommodations with a safe and a hairdryer. 31-inch LED televisions come with cable channels.

Bathrooms include a shower. This Cancun hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 31-inch LED TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

City Express Cancun
City Hotel Cancun Express
City Express Cancun Hotel
City Express Cancun Hotel Cancun
City Express Hotel Cancun
City Express Cancun
City Express by Marriott Cancun Hotel
City Express by Marriott Cancun Cancun
City Express by Marriott Cancun Hotel Cancun

Frequently asked questions

What is the cancellation policy at City Express by Marriott Cancun?

City Express by Marriott Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at City Express by Marriott Cancun?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at City Express by Marriott Cancun on 13 Dec 2024 start from AU$126.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at City Express by Marriott Cancun?

Yep, City Express by Marriott Cancun has a free self car park. Onsite parking is limited.

Are there any beaches close to City Express by Marriott Cancun?

The closest beach to City Express by Marriott Cancun is Playa Tortugas (3.3 km).

Does City Express by Marriott Cancun have a pool?

City Express by Marriott Cancun has an outdoor pool.

Does City Express by Marriott Cancun serve breakfast?

Sure does, complimentary full breakfast is offered daily from 6 AM to 10 AM.

Is there a free airport shuttle available at City Express by Marriott Cancun?

No, City Express by Marriott Cancun does not offer an airport shuttle service.

What time are check-in & check-out at City Express by Marriott Cancun?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at City Express by Marriott Cancun?

No, only service animals are allowed.

City Express by Marriott Cancun Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 320 out of 945 reviews" "
Rating 8 - Good. 292 out of 945 reviews" "
Rating 6 - Okay. 156 out of 945 reviews" "
Rating 4 - Poor. 99 out of 945 reviews" "
Rating 2 - Terrible. 78 out of 945 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Kata

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La habitacion muy simple, seria bueno las remodelaran por completo pues todo incluyendo las camas son viejas!
Stayed 1 night in Aug 2024

2/10 Terrible

Carline, Eagle Lake

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Checked out within hours.
Stayed 4 nights in Aug 2024

6/10 Okay

Melanie Christy

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Very outdated compared to the pictures and it was very noticeable
Stayed 6 nights in Jul 2024

10/10 Excellent

Jean

Stayed 5 nights in Jul 2024

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 2 nights in Jul 2024

10/10 Excellent

Rejeanne

Stayed 1 night in Jun 2024

6/10 Okay

XUEFENG, Dongying

Stayed 2 nights in Jul 2024

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Amelia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuffy. Doesn't smell good. No shuttle service, which I asked for, specifically. First I was told, yes, he will arrange for shuttle. Then, no, because of so.e federal legislation/highway something something. Terrible terrible experience.
Stayed 1 night in Jun 2024

4/10 Poor

Maria de lourdes

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
El lobby olia a axila rancia todo el día. El aire acondicionado viejisimo quebhacia mucho ruido y no enfriaba bien. La cama se sentia con humedad al igual que las sábanas y las almohadas. Lo unico rescatable es la limpieza del baño y el tamaño en general de la habitación.
Stayed 2 nights in Jun 2024

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
The gave me a crapy horrible sofa to sleep my daughter, dirty with out blankets. It was 4 of us and they only put one towel. They guy knew the sofa (bed) condition and he did not change it or offer to change it.
Stayed 1 night in Jun 2024

4/10 Poor

Enrique

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not have transport
Stayed 1 night in Jun 2024

4/10 Poor

Maria

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Ugly place
Stayed 2 nights in May 2024

4/10 Poor

michael

Over night
No safe to secure passport, wallet, money.
Stayed 1 night in May 2024

6/10 Okay

Rafael, Sunnyvale

Stayed 1 night in Apr 2024

8/10 Good

Bilsan

Liked: Staff & service, amenities, property conditions & facilities
Just enough for my needs
Stayed 1 night in Apr 2024

8/10 Good

Toby

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Serves a purpose but that’s about it.
I needed a last minute room in Cancun. This hotel is basic and a bit dated, but room was clean , good A/C, WiFi and hot water. Breakfast is average, items not replenished that often and limited choice. Nevertheless, good value for the money and there is a large shopping mall opposite with extensive food outlets.
Stayed 1 night in Mar 2024

2/10 Terrible

Karla

Never got checked in bc Expedia screw it up again! There was no reservation so I had to make a new one in another hotel. I expect fully refund for this
Stayed 1 night in Mar 2024

6/10 Okay

Rebecca

Stayed 1 night in Mar 2024

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
Photos are misleading. Room was very outdated. Stains on walls and floors. Front desk was unfriendly. Staff didn't say hello if you walked by. I wouldn't recommend staying here!
Stayed 2 nights in Mar 2024

4/10 Poor

Matthew

Travelled with family
Disliked: Staff & service, property conditions & facilities
Overpriced and old.
Overpriced, strange noise buzzing throughout the whole hotel, staff was not friendly. Breakfast was decent, beds were clean and mostly comfortable, and shower was hot. Plaza Las Americas with restaurants nearby.
Stayed 1 night in Mar 2024

10/10 Excellent

Jimi M

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was within walking distance of commercial center and businesses. Clean rooms and Friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 2 nights in Feb 2024

10/10 Excellent

Richard

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good safe area and has a pool hotel was very quiet
Stayed 1 night in Feb 2024

6/10 Okay

Kristina, debert

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024