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Imperial las Perlas

3.0 star property
Family-friendly, beachfront hotel near La Isla Shopping Mall
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Imperial las Perlas

Aerial view
View from property
Check-in/check-out kiosk
Breakfast, lunch, dinner served; international cuisine, beach views
Interior

Reviews

6.0 out of 10

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • On private beach
    On private beach
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
Boulevard Kukulc n Km. 2.5, Cancun, ROO, 77500
  • Aquaworld
    11 min walk
  • Luxury Avenue Shopping Mall
    15 min walk
  • Ballenas Beach
    17 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    17 min drive

Room options

View all photos for Standard Room

Standard Room | Living room

Standard Room

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Outdoor pool
Hotel Imperial las Perlas
Pool
All-inclusive
Kids pool
Parking included
3.4 out of 5, (922)
The price is AU$107
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Hotel Imperial las Perlas

About the area

Cancun

An all-inclusive stay in Cancun awaits you at Imperial las Perlas. You'll be 2.3 km (1.5 mi) from La Isla Shopping Mall and 2.2 km (1.4 mi) from Iberostar Cancun Golf Course. Highlights at this beachfront hotel include 2 bars/lounges, a private beach and a restaurant. .The family restaurant, La Palapa, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own beach bar and poolside bar are nice places to enjoy a drink. Enjoy the outdoor swimming pool, marina and kids' swimming pool as well as access to scuba-diving. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Breakfast is available daily. There's also free self parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this 3-property class Zona Hotelera hotel include Delfines Beach and El Rey Ruins.

What's nearby

  • Aquaworld - 11 min walk
  • Iberostar Cancun Golf Course - 2 min drive
  • La Isla Shopping Mall - 3 min drive
  • Cancun Interactive Aquarium - 3 min drive
  • Delfines Beach - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬17 min walk
  • ‪JW Marriott Lobby Bar - ‬13 min walk
  • ‪Porfirio's Cancun - ‬2 min walk
  • ‪Puerto Madero - ‬3 min walk
  • ‪Harry's Prime Steakhouse and Raw Bar - ‬2 min walk

About this property

Imperial las Perlas

Family-friendly, beachfront hotel near La Isla Shopping Mall
Imperial las Perlas is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the hotel's beach. After a day at the beach, enjoy amenities at Imperial las Perlas such as a marina, an outdoor pool and a children's pool.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi and wired Internet. This all-inclusive hotel also offers a garden and a terrace. Self parking is free.

This 3-star Cancun hotel is smoke free.

  • 118 guestrooms or units
  • 3 levels
  • 6 buildings
  • 2 bars or lounges
  • Built in 1984
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Imperial las Perlas offers 118 accommodations with free toiletries. Rooms open to balconies. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle up to 5 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available for a fee: MXN 150 per person
  • 2 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Palapa

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Marina
  • On a private beach
  • Pool umbrellas
  • Terrace

Spa

  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 6 buildings
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately MXN 150 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and debit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard and American Express.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Imperial las Perlas
Imperial las Perlas Cancun
Imperial las Perlas Hotel
Imperial las Perlas Hotel Cancun
Hotel Imperial Las Perlas
Imperial Las Perlas Cancun Mexico
Imperial Perlas Cancun
Imperial Las Perlas Resort Cancun
Imperial Las Perlas Resort
Imperial las Perlas Hotel
Imperial las Perlas Cancun
Imperial las Perlas Hotel Cancun

Frequently asked questions

Is parking available at Imperial las Perlas?

Yep, Imperial las Perlas has a free self car park.

Are there any beaches close to Imperial las Perlas?

Yep, Imperial las Perlas is a short 17-minute walk from Ballenas Beach. Fun beach activities include volleyball and scuba diving.

Does Imperial las Perlas have a pool?

Imperial las Perlas has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Imperial las Perlas?

Imperial las Perlas features a private beach, an outdoor pool and 2 bars.

What makes Imperial las Perlas a romantic place to stay?

Beachfront dining and a private beach, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Imperial las Perlas.

Is Imperial las Perlas family-friendly?

You bet! With amenities such as a children's pool, babysitting services and a playground, it's no surprise that Imperial las Perlas is a hit with families.

Does Imperial las Perlas serve breakfast?

Yeah, brekkie is on offer daily.

Is there a free airport shuttle available at Imperial las Perlas?

No, Imperial las Perlas does not offer an airport shuttle service.

Is there a bar or restaurant at Imperial las Perlas?

Yep, they've got a beach bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Imperial las Perlas?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Imperial las Perlas?

No, pets are not allowed.

Imperial las Perlas Reviews

Reviews

6.0
Rating 10 - Excellent. 71 out of 572 reviews" "
Rating 8 - Good. 134 out of 572 reviews" "
Rating 6 - Okay. 173 out of 572 reviews" "
Rating 4 - Poor. 103 out of 572 reviews" "
Rating 2 - Terrible. 91 out of 572 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Bev

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast buffet. Overlooking ocean and beach on three sides. Waiters so attentive with delicious coffee. White sand beach with sparkling clean pool. No ice machine. Ice at bar for small price.very comfortable beds. So so AC. Cant leave doo open at night when noise at pool or bar.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It is affordable price for the good location. Will go back again.
Stayed 7 nights in Feb 2019

4/10 Poor

Silvia

Disliked: Staff & service, property conditions & facilities, room comfort
Two stars hotel
The room smelled like mould, needs new beds and bedding. Nice location. Averall clean.
Stayed 1 night in Jan 2019

6/10 Okay

Yolanda, New york

Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel was ok overall. Arrived about 3 hrs early and wasn't able to do early check in ...they made us wait until 3pm. Pool is not so big but nice...the beach was full of seaweed and looked real dirty. The room was ok as well but had a moist feeling on the floor..which made it slippery..the room felt muggy.
Stayed 1 night in Sep 2018

4/10 Poor

yeongkang, edmonton

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The building is too old. There is no elevator. I had to go up the narrow stairs to the third floor. The room smelled badly. I had to exchange the room. The room I had changed was on the first floor but I could not sleep because I heard a lot of machine noise. It was booked at a low price in Expedia and I could not change it to a good location. I think this place should never be booked at a low price. This trip was very ruined.
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Air conditioner was not working and when it was working, it made this laud terrible noice
Stayed 9 nights in Jul 2018

4/10 Poor

Luis, New Jersey

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I book this hotel through Expedia and I waited for about 35 min at front desk because they couldn't find my reservation. They told me that I could stay but I had to leave about $50.00 for ''deposit'' It was raining that day and water got in the room even though the window was closed.
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Hotel rooms little clean but need lots of upgrade.. bed mattress is hard and uncomfortable, bathroom shower sewer bin had unpleasant smell and if possible to have little fridge .
Stayed 3 nights in May 2018

10/10 Excellent

Matty, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it! Right on the beach
Loved this hotel so much. Right on the beach and firendly staff even though I didn't speak spanish. Just an awesome experience and didn't want to leave.
Stayed 1 night in Mar 2018

2/10 Terrible

Mac, Memphis

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
This hotel is terrible. The bed was so hard that my wife was having lots of back the next morning. The food was cold and tasteless and the alcohol didn’t have any liquor in it. There was lots of disturbing noise and banging going on all the time. The staff were very friendly however this place is for the locals and not tourists. We ended up checking out after 1 day and booked somewhere else immediately!
Stayed 3 nights in Mar 2018

8/10 Good

Patty

Liked: Cleanliness, property conditions & facilities, room comfort
The ones who want to sell you some type of tour are very aggressive, but they are not rude about it. The private beach is very pleasant.
Stayed 2 nights in Jan 2018

2/10 Terrible

jonna, maui

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very loud
Beds very uncomfortable. Very loud drunks all night long. We did not have a comfortable stay. They serve basically the same food every meal and put on a different sauce.
Stayed 14 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
방은 그나마 싼맛에 외곽이랑 주위는 마음에준비를 하고 쉬세요 셀하나 다른 관광하는날은 추천 아닌날은 완전 비추
Stayed 2 nights in Dec 2017

6/10 Okay

teresa, Los Angeles, California

Disliked: Property conditions & facilities
reasonable price
I was looking for a hotel resort for a great beach to swim. This place has a nice beach, but not for swimming.
Stayed 1 night in Dec 2017

4/10 Poor

Jason, usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A rundown shack
Looked decent online but in person a hole in the wall. Food not great they reuse the same stuff from last-night. Service was not good you have to flag them down for a drink. Margaritas were the only thing that was good. and its closed to the boats and jet ski where you can easily take advantage of water activities. I will not stay here again.
Stayed 1 night in Nov 2017

8/10 Good

Maurquitta, Alabama

Liked: Cleanliness, room comfort
Advantages and disadvantages!
The hotel was a good hotel for the price! It's in need of remodeling/renovations because it's very old but the rooms were spacious and clean! The staff were very accommodating and friendly! However, the security was rude and accused me of smoking on the property and I do not smoke. I also noticed a few items missing from me and my guest's suitcases and I know it had to be house-keeping so beware of leaving valuables in the rooms! The staff needs to be bi-lingual so they can understand customers that speak English. The food was good and the pool was beautiful! The beach was nice and relaxing but parts of the water seemed to be polluted so take caution when swimming in the ocean on this side of the hotel zone. You would have to take the bus to get to downtown Cancun and other places to have fun and party because this hotel is reserved and quiet. Overall it was an ok hotel if you are on a budget!
Stayed 5 nights in Nov 2017

8/10 Good

Alex

Disliked: Property conditions & facilities, room comfort
From desk bad service
I did not like the staff from from desk and all the vendors they have in this hotel. The lady in the front desk is not polite or well educated to deal with tourist. The vendors they have there they are very aggressive and not good ethical.
Stayed 1 night in Nov 2017

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Ever!
Staff at entrance Check in was very rude, room was dirty and had a terrible smell. We paid 4 nights at this hotel but we had to leave at the 2nd day, my family and i coulnt stay more time at this place. Im my opinion this Hotel doesnt even deserve to show up on the Cancun All inclusive hotel alternatives. Place was bad, will NEVER return, i wouldnt recommend this place to no one. Run Run Awaaaay!
Stayed 4 nights in Sep 2017

6/10 Okay

Lexi, United States

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Get what you pay for
The food is ok, the rooms are outdated and not comfortable but they have a nice view. We are not picky people and didn't expect a 5 star resort so we enjoyed our stay. The staff is amazing and do their best to make your stay memorable
Stayed 5 nights in Sep 2017

4/10 Poor

James , USA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
On the beach but needs lots of work
Stayed at this hotel with my fiancé and parents. The pictures of the property are definitely not the reality of the hotel. The property needs a lot of maintenance. Pictures look OK, but when you get there, surprise!!! Lobby staff was very friendly, but restaurant staff was not. They would never come to our table to talk to us. Just strange. The food is terrible and I'm not exaggerating. We bought all inclusive and ended up eating out every day. No coffee for breakfast. All juices tasted awkward. Just bad quality food, really bad. Cigarette butts all over pool deck and on the beach area too. Very basic rooms with hard mattresses. No quilts, just two thin bed sheets. We weren't looking for luxury at all, but we could clearly see a place being mismanaged. We've stayed in simple hotels before and experienced nice simple rooms, upkept rooms, and most importantly, good food. You won't even get what you pay for at this property. You'll not eat there, trust me on this. Good luck and hopefully the hotel could improve some of these things.
Stayed 4 nights in Aug 2017

8/10 Good

Anna, Colorado. Denver.

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location. Calm seashore is very close.
Friendly staff and good food. Various of activities. Great photographer and experienced animator. Good for whole family.
Stayed 8 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great service
It's a little hotel and they are trying to revamp it. The service is great everybody works hard to make your stay really cormfortable. It's close to the beach in Kukulcan hotel zone. Close to Cocobongo. It's cheaper than any other hotel and the food y drinks are good enough.
Stayed 5 nights in Aug 2017

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Basic hotel with great location near Cancun town
Basic hotel with great room views , nice beach and limited buffet in a floating palapa.
Stayed 2 nights in Jul 2017

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food quality
The food at the buffett could be better. The quality and choices where not that good.
Stayed 3 nights in Jul 2017