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Wyndham Garden Cancun Downtown

4.0 star property
Hotel with free parking, a short walk to Plaza Las Americas
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Garden Cancun Downtown

Exterior
Property amenity
Front of property
Deluxe Room, 2 Queen Beds, Non Smoking, City View (Deluxe Family Room)
Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
AV. Tulum SM. 4 MZA. 14 Lote 2, Cancun, QROO, 77500
  • Plaza Las Americas
    7 min walk
  • Amerimed Hospital
    13 min walk
  • Dubai Palace Casino
    14 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    17 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Pillow-top bed
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Pillow-top bed
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Pillow-top bed
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Pillow-top bed
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View (Deluxe Family Room)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking, City View (Deluxe Family Room)

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Pillow-top bed
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Krystal Urban Cancun & Beach Club

Pool
Free WiFi
Restaurant
Air conditioning
3.8 out of 5, Good, (1269)
The price is AU$148
for 1 night
includes taxes & fees
18 Dec - 19 Dec
Krystal Urban Cancun & Beach Club

About the area

Cancun

Wyndham Garden Cancun Downtown puts you in the heart of Cancun, within a 20-minute stroll of popular places like Plaza Las Americas and Plaza 28. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Restaurant and Lounge Bar, serves local and international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and kids' swimming pool. 1615 square feet (150 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. .Attractions within a 10-minute drive of this 4-property class Downtown Cancun hotel include Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez.

What's nearby

  • Plaza Las Americas - 7 min walk
  • Dubai Palace Casino - 14 min walk
  • Las Palapas Park - 14 min walk
  • Plaza 28 - 19 min walk
  • Puerto Cancun Marina Town Center - 4 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive

Restaurants

  • ‪La Casa de los Abuelos - ‬8 min walk
  • ‪Los Tarascos - ‬1 min walk
  • ‪Chila y Quil - ‬8 min walk
  • ‪Vips - ‬6 min walk
  • ‪Mr. Pampas Cancún - ‬8 min walk

About this property

Wyndham Garden Cancun Downtown

Hotel with free parking, a short walk to Plaza Las Americas
Wyndham Garden Cancun Downtown offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1615 square feet (150 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Wyndham Garden Cancun Downtown. Free self parking is available.

This 4-star Cancun hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 6 levels
  • Conference rooms
  • 1615 sq ft of conference space
  • 150 sq. m of conference space
  • Built in 2011
  • Deli
  • Towels for the beach
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Wyndham Garden Cancun Downtown offers 136 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MXN 266 for adults and MXN 206 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurant and Lounge Bar

Family friendly

  • Children's pool
  • Free cot
  • In-room microwave
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (1,615 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Microwave
  • Minibar
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Garden Cancun Downtown

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 266 for adults and from MXN 206 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:30 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

La Quinta by Wyndham Cancun
Wyndham Cancun Downtown Cancun
Wyndham Garden Cancun Downtown Hotel
Wyndham Garden Cancun Downtown Cancun
Wyndham Garden Cancun Downtown Hotel Cancun

Frequently asked questions

What is the cancellation policy at Wyndham Garden Cancun Downtown?

Wyndham Garden Cancun Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Garden Cancun Downtown?

As of 4 Dec 2024, prices found for a 1-night stay for 2 adults at Wyndham Garden Cancun Downtown on 6 Dec 2024 start from AU$149.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wyndham Garden Cancun Downtown?

Yep, Wyndham Garden Cancun Downtown has a free self car park.

Are there any beaches close to Wyndham Garden Cancun Downtown?

The closest beach to Wyndham Garden Cancun Downtown is Playa Tortugas (3.5 km).

Does Wyndham Garden Cancun Downtown have a pool?

Wyndham Garden Cancun Downtown has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 10:30 PM.

What makes Wyndham Garden Cancun Downtown a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Wyndham Garden Cancun Downtown.

Is Wyndham Garden Cancun Downtown family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Wyndham Garden Cancun Downtown is a hit with families.

Does Wyndham Garden Cancun Downtown serve breakfast?

Yep, buffet breakfast is served daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Wyndham Garden Cancun Downtown?

No, Wyndham Garden Cancun Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Wyndham Garden Cancun Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Wyndham Garden Cancun Downtown?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Wyndham Garden Cancun Downtown?

No, pets and service animals are not allowed.

Wyndham Garden Cancun Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 420 out of 1001 reviews" "
Rating 8 - Good. 303 out of 1001 reviews" "
Rating 6 - Okay. 154 out of 1001 reviews" "
Rating 4 - Poor. 65 out of 1001 reviews" "
Rating 2 - Terrible. 59 out of 1001 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Victor, Reddick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to hotels all over the United States Europe Southeast Asia and Alaska. Is hotels needed to be perfect in order to receive a score 10 out of 10 there would be no five star hotels in existence anymore and there are any perfect human beings. Wooden gardens was everything a reasonable person could expect of a hotel rated before stars The bed mattress was easily 18 in thick The television easily controlled the hot water in the shower was super the food in the restaurant was outstanding the great white room was adequate the deck with the three pools and enough room for me to exercise and do calisthenics without disturbing anyone for 1 hour each day anytime and day a better hotel with more mayonnaise I simply do not need. That's all I've got to say and I'm sticking to it.
Stayed 4 nights in Aug 2024

4/10 Poor

Lidio

Travelled with family
Disliked: Cleanliness, staff & service
Bathroom not cleaned properly. Requested assistance took a full day to get someone to come to room and provide service. The floor smelled moldy and of weed.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mauricio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to just sleep and leave
Stayed 1 night in Aug 2024

8/10 Good

Carlos

Stayed 2 nights in Aug 2024

8/10 Good

Houshang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly. Hotel is good. The room was clean. The bathroom area need upgrade. The breakfast was great.
Stayed 1 night in Aug 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, room comfort
Toilets don't flush properly
Overall, we liked the property as it was conveniently located near a very large mall, breakfast was good, the king size bed was comfortable, and the price was a good value. However, we needed to fill a bucket of water and dump it into the toilet to get it to flush properly. The front desk staff told us that all of the toilets in the hotel are that way. So, we used one of the waste baskets as a water bucket! Also, the in-room safe would not work.
Stayed 3 nights in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Nanoatzen

Travelled with family
Liked: Staff & service
Disliked: Amenities
We had the VIP thing and the breakfast was not included :/. Elevators look terrible, the hotel had a weird smell overall.
Stayed 2 nights in Aug 2024

6/10 Okay

Miyuki, Asaka

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Cavin

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Mark

Travelled with family
Liked: Staff & service
Average Hotel. Not great surroundings.
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and in good condition. The breakfast is good. The staff was attentive.
Stayed 1 night in Jul 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were nice and bed was comfortable. Smelled musty though. Staff were friendly but check in was slow. I thought breakfast would have more options. Place was clean. I would stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Cortez

Stayed 2 nights in Jun 2024

10/10 Excellent

Helen M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice. Love it
Stayed 1 night in Jun 2024

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, worth value and excellent customer service.
Stayed 2 nights in Jun 2024

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Willy Rodrigo

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Todos fueron muy amables, el hotel es céntrico y bueno para poder movilizarse a diferentes lugares.
Stayed 4 nights in Jun 2024

6/10 Okay

Shahedil

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
1
Stayed 2 nights in May 2024

6/10 Okay

Darlene, Round Lake

Travelled with partner
Liked: Staff & service
Place looks and smells run down. Nothing like the pictures. The location is ohhhh Kay. I wouldn’t walk around at night.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with partner
Personally disliked the smell when walking into the property otherwise it was ok.
Stayed 5 nights in May 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024